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Guest House / Conference Centre Admin ManagerGeneral DetailsLocation:Port Elizabeth, Eastern CapeAdvertised By: GeneCompany Name: BLB JV Group (Pty) LtdJob Type: Full-TimeEmployment Equity: Non EE/AADescriptionWe are seeking a highly organised and customer-focused individual to join our team as a Guest House and Conference Centre Admin Manager in the Hospitality industry. As an Admin Manager, you are required to have experience in managing large functions and be responsible for overseeing all aspects of the guest house operations, with a view to ensuring that guests are well catered for.This role requires a high level of professionalism, excellent communication skills, and a strong ability to multitask and problem-solve in a fast-paced environment. Responsibilities:· Oversee and coordinate the activities of the staff to ensure an efficient and smooth operation.· Monitor and maintain the cleanliness and appearance of the guest house ensuring it meets industry standards and exceeds customer expectations.· Handle customer complaints and concerns with professionalism and find appropriate solutions to ensure guest satisfaction.· Collaborate with the kitchen staff to ensure timely and accurate food and beverage service.· Supervise the front desk and reservation system, ensuring accurate bookings and efficient guest check-in/check-out processes.. Assisting in the bookkeeping function. Requirements:. Previous experience essential· Young vibrant hospitality trade graduate looking for experience in the hospitality industry will be considered.· Strong leadership and organisational skills, with the ability to prioritise tasks and delegate responsibilities.· Proficient in using restaurant management software and Microsoft Office Suite.· Strong problem-solving skills and attention to detail.Applications with CV including head and shoulder photo mailed to:gene@blbgroup.co.za
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