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CONTROL ROOM OPERATORMNIMUM QUALIFICATIONSA CONTROL ROOM OPERATOR must have experience in the security business as a security officer, Nerve Centre. In principle it is expected that the CONTROL ROOM OPERATOR to have the following qualifications:· Matric (grade-12) certificate,· Security grade-B,· Good communication skills,· Incident/accident reporting skills;· Knowledge of the security industry (PSIRA),STRATEGIC DUTIES OF A CONTROL ROOM OPERATORA control room operator MUST have a sense of urgency. She/he must know what constitutes urgency. The following factors constitutes urgency:· Unpaid Salaries / pay-queries· Incident / accident on site· Client complaints· Guard sick on site· Injury on dutyDAY TO DAY CONTROL ROOOM OPERATOR’S DUTIES· To ensure that the Control room telephone line is monitored answered professionally at all times;· Ensure that all the incoming calls are answered as required;· To ensure that all sites are covered and continuously communicate with the SUPERVISORS during the posting;· Assist the SUPERVISORS in arranging extra guards when the sites are not covered;· To report about the sites coverage to management every shift via sms or whatsup messages;· All incidents/accidents/complaints must be reported to management immediately without any delay, if manager is not reached on the phone, the message sms/whatsup must be sent giving full details or nature of the report.· Ensure that all required information is obtained and recorded in the control room OB regarding any incidents/accidents/complaints;· In case the incident is reported at the control room, the following information will be required:1. Date of the incident2. Time,3. Place4. Type of the incident5. Estimate value of the damages caused during the incident,6. Pictures of crime scene,7. Full details of the people/suspects involved (their names and surnames, ID number, age, race, sex, physical address, contact details and so on),8. Details of the police station where the incident was reported, details of SAPS officials attended the scene, registration number of the SAPS vehicle attended the scene, case number· The incident must be reported to the following personnel by the Controller:1) Area Supervisor / Site Supervisor2) Area / Operations / Branch Manager3) Regional Manager / Director4) The client at their level of communication
19d
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Join the Elite Security Team at
Securcorp (Pty) Ltd!
Are you a seasoned security
professional seeking a new challenge? Securcorp (Pty) Ltd is expanding its team
and is on the lookout for exceptional individuals to fill key positions. If you
meet our stringent criteria and are ready to make a difference in the field of
security, we want to hear from you!
Here's what we're looking for:
1. Age and Health Requirements:
Candidates must be aged between 30 and 40, ensuring a balance of experience and
vitality. Good health is essential to meet the demands of the job and ensure
optimal performance in all situations.
2. Qualified Grade A or B:
We require candidates who hold a Grade A or B qualification, showcasing their
dedication to excellence in security practices. Your expertise will be crucial
in maintaining the highest standards of safety and protection for our clients.
3. Valid Firearm Competency:
Safety is paramount at Securcorp, and candidates must possess a valid Firearm
Competency certification. Your proficiency with firearms will be instrumental
in responding effectively to security threats.
4. Valid Driver's License:
Candidates must possess a valid Driver's License, enabling them to fulfil
various responsibilities that may require driving.
5. Valid and Recent Criminal
Clearance Check: We prioritize integrity and trustworthiness in our team
members. Candidates must provide a recent Criminal Clearance Check to ensure
they meet our standards for ethical conduct.
6. CPO/Armed Response
Experience: Previous experience in Close Protection Officer (CPO) or armed
response roles is highly desirable. Your expertise will enhance our ability to
provide comprehensive security solutions to our clients.
7. Residing in Port Elizabeth:
Candidates must be based in Port Elizabeth, ensuring proximity to our
operational area and facilitating prompt response to security incidents.
8. Availability Immediately:
Immediate availability is essential to fill critical positions and meet the
demands of our clients effectively.
9. Salary Negotiable: We
offer competitive compensation packages, and salary is negotiable based on
experience and qualifications.
Interested parties are invited to
forward their CV to info@securcorp.co.za before COB on 15 April 2024. Join us
at Securcorp and be part of a dedicated team committed to excellence in
security services!
Secure your future with Securcorp
– apply today!
14d
SavedSave
Join the Elite Security Team at
Securcorp (Pty) Ltd!
Are you an experienced Control
Room Operator looking for a challenging and rewarding career opportunity?
Securcorp (Pty) Ltd is seeking a Senior Control Room Operator to join our
esteemed team. If you possess the necessary qualifications and skills, we want
to hear from you!
Here's what we're looking for:
1. Good Health and Reliability:
We require individuals who are in good health and can be relied upon to perform
their duties with diligence and dedication.
2. Qualified between Grade C to
A: Candidates must hold qualifications ranging from Grade C to A,
demonstrating a solid understanding of security protocols and procedures.
3. Control Room Experience:
Previous experience in a control room environment is essential. Candidates
should be familiar with monitoring systems and responding to security incidents
promptly and effectively.
4. Vehicle Tracking:
Proficiency in vehicle tracking systems is crucial for monitoring and managing
the movement of assets and personnel efficiently.
5. CCTV Monitoring:
Candidates must be adept at monitoring CCTV cameras to detect and respond to
security threats in real-time.
6. Incident Reporting and Clear
Communication: Strong communication skills are essential for accurately
reporting incidents and coordinating responses with security personnel on the
ground.
7. Residing in Port Elizabeth:
Candidates must be based in Port Elizabeth, ensuring proximity to our
operational area and facilitating prompt response to security incidents.
8. Availability Immediately:
Immediate availability is necessary to fill this critical position and ensure
the smooth operation of our control room.
9. Salary Negotiable: We
offer competitive salary packages, and remuneration will be negotiated based on
experience and qualifications.
Interested parties are invited to
forward their CV to info@securcorp.co.za before COB on 15 April 2024. Join us
at Securcorp and be part of a dynamic team committed to excellence in security
operations!
Secure your future with Securcorp
– apply today!
14d
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