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Company DescriptionBuilt Environment Skills and Training (Pty) Ltd, also known as BEST Training, is a service provider that offers accredited world-class training solutions to the built environment industry. Our core values include Building Relationships, Client Experience, and Giving Back to our Communities. We invest in new technologies to constantly improve our service and position ourselves as the preferred training solutions provider to the Built Environment!Role DescriptionThis is a full-time remote Sales Executive role. As a Sales Executive, you will be responsible for generating revenue by bringing in new business through the acquisition of new clients. You will develop strong relationships with clients and provide excellent customer service by identifying their needs and offering solutions to address them. You will also be expected to collaborate with the marketing team to develop effective sales strategies that will help achieve revenue targets.QualificationsProven experience in the sales field with a track record of successDemonstrated ability to generate leads and close dealsExcellent communication and negotiation skillsAbility to work independently and in a team environmentPositive attitude and strong work ethicExcellent time-management skills and ability to prioritize tasks effectivelyRemuneration:R8500 basic + Commission (Probation)R10000 basic + Commission (Permanent) Email cv to: info@besttraining.co.za
12d
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Position available for Advertising & Media Sales Executive to grow within the business. The ideal candidate must have experience in the Advertising & Media sales industry with a good track record of success.Understand the needs of direct clients and articulate the value of our advertising solutionTrack and report on sales metrics and close deals.Responsibilities:Generate and grow advertising revenue by proactively selling advertising space.Build and maintain relationships with clients, agencies, and industry professionals.Identify and pursue new business opportunities within the industry.Develop and deliver effective sales presentations to prospective clients.Collaborate with the marketing team to create innovative advertising solutions tailored to client needs.Stay up-to-date with industry trends, competitors, and market developments.Requirements:Minimum of 2 years of experience in media sales, preferably in the publishing or advertising industry.Extensive knowledge of the advertising industry, including key players, regulations, and market trends.Proven track record of meeting and exceeding sales targets.Strong negotiation and communication skills, both written and verbal.Self-motivated, with the ability to work independently and as part of a team.Excellent organizational and time management skills.Proficiency in using CRM software and sales tools.To apply, please submit your resume, cover letter, and any relevant sales achievements.Note: Only shortlisted candidates will be contacted.Job Type: Full-timeSalary: offer is a very competitive package of R10k - R20k basic+ Commission!!Ability to commute/relocate:Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)Experience:Media Sales: 2 years (Preferred)Language:English (Preferred)Shift availability:Day ShiftEmail: thandi@thegreenagenda.co.zaJob Type: Full-timeSalary: From R7 500,00 per month
18d
1
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X2 Positions AvailableWe are a small debt collection agency seeking very dedicated field workers in the following areas in Cape Town : Northern & Southern Suburbs +CPT CBD.You will be required to Trace our respective debtors at their place of work. All you do daily is to drive to a work address to make an arrangement with the account holder. That's All! How easy is that? Extensive training will be done to cover more concepts about the requirements of this job.Your own reliable vehicle is required + Valid Drivers License5 years experience in a sales driven background, if less and you and reckon you will excel in this job , please still apply. Matric and post qualification will be an added advantage.Personality characteristics required for this job are as follows :Find it easy to start a conversation with peopleYou must sound and look professionalYou must be a self starter & very energeticYou must be well organized and neat as you will be working with filesBasic salary R5000Weekly Fuel AllowanceFortnighly Comission PayoutData and voice minutesSend your cv to hr@b9debt.co.zaNB: PLEASE DO NOT APPLY IF YOU DO NOT HAVE A VEHICLE!!!!!!!
25d
1
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X6 Positions Available
We
are a small debt collection agency seeking very dedicated field workers in the
following areas in Cape Town : Northern & Southern Suburbs + CPT CBD.You
will be required to Trace our respective debtors at their place of work. All
you do daily is to drive to a work address to make an arrangement with the
account holder. That's All! How easy is that? Extensive training will be done
to cover more concepts about the requirements of this job.Your
own reliable vehicle is required + Valid Drivers License
5
years experience in a sales driven background, if less and you and reckon you
will excel in this job , please still apply. Matric and post
qualification will be an added advantage.Personality
characteristics required for this job are as follows :
Find
it easy to start a conversation with people
You
must sound and look professional
You
must be a self starter & very energetic
You
must be well organized and neat as you will be working with files Basic
salary R5000
Weekly
Fuel Allowance
Fortnighly
Comission Payout
Data
and voice minutes Send
your cv to hr@b9debt.co.za
NB:
PLEASE DO NOT APPLY IF YOU DO NOT HAVE A VEHICLE!!!!!!!
1mo
1
SavedSave
Company DescriptionEco Furniture Design South Africa is a local furniture company that specializes in designing and crafting solid wood furniture using sustainably certified timbers such as Oak, Ash, Blackwood and Pine. The company also utilizes boards like Birch and Eco Board as well as incorporating some steel and glass elements in certain designs. All our furniture is homegrown, crafted in Cape Town with care, and guaranteed. We take pride in our locally made designs and inviting our customers to shop local.Role DescriptionThis is a part-time on-site role for an In-Store Sales Assistant at Eco Furniture Design South Africa located in Cape Town. The In-Store Sales Assistant will be responsible for greeting customers, assisting with sales, providing customer service, maintaining store organization, and keeping track of inventory. The In-Store Sales Assistant will also be responsible for answering phone calls, assisting with deliveries, and performing administrative duties as needed.QualificationsStrong interpersonal and communication skillsCustomer service oriented and sales experienceExcellent organization skills and attention to detailAbility to work independently and as part of a teamProficient in basic computer skills including Microsoft Office and email ( GMAIL )Knowledge of interior design and furniture is a plusHigh School diploma or equivalent required; Associate or Bachelor's degree in sales, marketing, or related field is a plusPerfect Position for a student as it is a part time positionPlease only submit your application VIA EMAIL : info@ecofurnituredesign.com
9d
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1
Basic Function
End-to-end ownership for managing technology operations in a hybrid operating environment, address support challenges and be the escalation point for issues in network, system and voice environment.Partner with business and clients for all new RFP/RFI and enable effective and timely onboarding of new clients.Effective partnership with global teams and drive efficiency and adoption of enterprise capabilities.Responsible for identifying areas of improvement and implement service improvement initiatives.Efficient service delivery of multiple client relationships in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per contractManage Customer Relationship and act as a first Point of Contact for any Process / Functional Escalations.
Essential Functions
Supplier Management – Manage business relationships with external partners and participate in regular supplier reviews.Effectively manage all Internal, external, client and statutory audits.Client Portfolio Management – End of End documentation / reporting ready & up-to-date for any business requirement.Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Participation in Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
Minimum 16 – 18 years in managing technology operations for a large organization in outsourcing environment.Willingness to work in a 24 x 7 environment.
Availability
To start ASAP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTgwMzc0MjI5P3NvdXJjZT1ndW10cmVl&jid=1173189&xid=2180374229
13h
1
Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They seek to employ an IT Service Delivery Manager for Technology Operations who will be reporting to the Senior Vice President of Technology Services.
Basic Function
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.
Essential Functions
Client Portfolio Management: End of End owner of key accounts from IT Service delivery perspective.IT Service Management and Delivery: Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation: Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes: Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
Major Incidents Database: Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Primary Internal Interactions
Business LeadersAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+ Seats)Willingness to work in a 24 x 7 environment
contact person
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODEwODQwNjA4P3NvdXJjZT1ndW10cmVl&jid=1326995&xid=1810840608
13h
1
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Calling all Cycling enthusiasts, with a passion for sales!
Do you enjoy the outdoors?
Are you an active person?
Is Cycling your passion?
Then we have a position for you
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
Policy Sales:
• Follow up on quote requests
• taking inbound calls
• Assisting customers to take out policies or add additional coverage to their existing policies
Reporting Administration:
• Ensure all internal and external processes are followed
• Allowed for accurate reporting and meeting internal and partner requirements
Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Tertiary qualification, courses, and studies in sales /marketing or similar (advantageous)
• 8 12 months Outbound Contact Centre experience in Insurance Sales
• Preferably candidates coming from an Insurance Sales environment
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Have good bicycle knowledge and are interested in the technical aspects of cycling
• Full training is provided
Remuneration Benefits:
• Monthly base salary +-R8,000 (depending on experience)
• Shift allowance R2,000 pm
• Commission earnings based on monthly sales targets and conversion rate
• International exposure.
Daylight savings (12 March 2023 - 5 November 2023 / subject to change)
• Early shift: 2pm-11pm
• Late shift: 5pm-2am
Remuneration:
• R10 000 basic salary
• R2 000 shift allowance
• Plus commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202514 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept ...Job Reference #: 202514
13h
1
SavedSave
Calling all Cycling enthusiasts, with a passion for sales!
Do you enjoy the outdoors?
Are you an active person?
Is Cycling your passion?
Then we have a position for you
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated UK Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
In this role you will be responsible for:
Policy Sales:
Following up on quote requests, taking inbound calls, and assisting customers to take out policies or add additional coverage to their existing policies.
Reporting Administration:
Ensuring all internal and external processes are followed, allowing for accurate reporting and meeting internal and partner requirements.
Ideal candidates will:
• Have their own vehicle / transport
• Be active and enjoy a fast-paced environment where they can think on their feet;
• Enjoy speaking over the phone and building relationships with clients;
• Be a team player;
• Love learning, chasing targets, and problem-solving;
• Be able to listen well to match the best products with clients individual needs;
• Have good bicycle knowledge and are interested in the technical aspects of cycling
• Grade 12
• Extremely well spoken in English
• Worked with International clients before
• Strong sales ability
• Great negotiating skills
• 1 to 2 years Insurance or Financial Sales experience
Working hours:
UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)
• Shift 1 - 09h00 to 18h00
• Shift 2 - 10h00 to 19h00
• Under normal circumstances only Monday to Friday, but with high volumes Saturday shifts may be required on rotational/voluntary basis
UK Winter Period (alternating shifts during Daylight-Savings from October - March)
• Shift 1 - 10h00 to 19h00
• Shift 2 - 11h00 to 20h00
• Monday to Friday Remuneration:
• R8 000 basic salary
• Plus Commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202515 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become availab...Job Reference #: 202515
13h
1
Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They seek to employ an IT Service Delivery Manager for Technology Operations who will be reporting to the Senior Vice President of Technology Services.
Basic Function
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.
Essential Functions
Client Portfolio Management: End of End owner of key accounts from IT Service delivery perspective.IT Service Management and Delivery: Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation: Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes: Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
Major Incidents Database: Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Primary Internal Interactions
Business LeadersAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+ Seats)Willingness to work in a 24 x 7 environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjg2Njk2NzQxP3NvdXJjZT1ndW10cmVl&jid=1295976&xid=2286696741
13h
1
SavedSave
About the Role
We are on the hunt for goal driven, enthusiastic and committed individuals to join our USA Campaign as an Outbound Sales Consultant. Our client is a listed USA company who are leaders in music streaming. Join this dynamic industry player to enjoy great earning and work in a fun dynamic team offering great growth potential. High conversions rates on all calls!
Minimum Requirement
1 to 2 years sales experience in a target-based environment.Highly proficient in English, written and verbal.
Key Skills
Accurate typingExcellent Communication skillsPositive attitudeObjection handlingProblem solving skills
Working hours
Monday to Saturday, shifts from 4pm – 5amAbility to commute/relocate: Cape Town, Western CapeTransport is provided
Salary
R6500 Basic + lucrative commission
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/883607024?source=gumtree
13h
1
Job Description
Responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processesEnsure timely incubation of QCAs in allocated processes and ensuring that QC deliverables (monitoring, feedback, production, reporting) targets are metManages / Leads innovation / PE projectsAssist in set up of Quality Compliance function for business processes in coordination with Operations and/or Migrations Team -Timeously and accurate reporting of the internal rating on the SLA parameters; timeously and accurate reporting of quality performanceConduct regular Gage R & R / calibrations sessions internally and/or with clientsPerform ongoing reviews to ensure compliance to QSD and facilitate in changes in QC proceduresDrive compliance in business processes to internal standards and third-party certification standards by providing support to Operations in closure of audit findingsTrain / mentor QCAs on quality tools and conceptsSupport Six Sigma Projects
Competencies Required
Fosters a spirit of collaboration and teamworkContent DevelopmentNetworking & InfluencingBasic Statistical AnalyticsOperational planning and Process Management KnowledgeHas a bias for action. Superior Implementation Resolves Conflicts ConstructivelyFeedbackCommunicationConformance with Policies/CompliancesProcess Mapping and DocumentationAbility to Work IndependentlyMonitoring and reviewingProblem Solving
Experience Required
Minimum of 2 years International BPO / Offshore Quality Assessing Management / Team Leader experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTkyNzY3MzI1P3NvdXJjZT1ndW10cmVl&jid=1123166&xid=1192767325
13h
1
Do you have a flair for International Inbound Sales?
Ignition Group is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign. If you feel like you have the talent of talk and conversation, then this new role might be the one for you!
What you get:
Competitive basic salary
Lucrative commission structures
Access to medical aid
Nightshift allowances
Attendance allowances
Paid training.
And so much more!
Move on over to the sweet side!
What you need:
6 Months Sales Experience within a Contact Centre
Excellent communication skills
Computer literacy
The ability to work flexible shifts
If you can talk the talk, we have The Sweetest Deal for you!
If you meet these requirements, apply via this link https://bit.ly/3P4Op2s (you will have to have to copy and paste this into your web browser) or send us a message.
Job Reference : INT-CPT-SALES-2Job Reference #: INT-CPT-SALES-2
14h
2
Do you want the power to write your own paycheck and become financially free?
An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients.
Join our CX team. A global company (this looks great on your CV, by the way) that puts its people first.
With monthly incentives, a positive work culture and unlimited commission to be made, Ignition Group is the company that has it all.
Ignition Group offers a complete package that includes:
- Competitive basic salary
- Lucrative commissions
- Access to medical aid
- NO LONG HOURS, NO WEEKENDS.
Awesome benefits such as:
- Free airtime
- Free banking
- Access to retailer discounts
- And so much more!
All you need is:
- 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments)
- Excellent communication skills
- Computer literacy
That’s it! If you meet these requirements, apply via this link - https://bit.ly/3KNGoMQ (you will have to copy and paste this into your web browser) or send us a message.Job Reference #: CapetownSales
14h
1
SavedSave
Permanent position to start on the 1st March 2022 based in Paarl for a Senior Business Development Manager.
Requirements:
Bachelors Degree in Business Administration, Engineering or related field5 - 10 years experience of related industry and outside sales or business development experience (basic knowledge of wireless site development, construction, and co-location as a differentialBilingual in English and AfrikaansSouth African Citizen
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjQzODYwOT9zb3VyY2U9Z3VtdHJlZQ==&jid=782412&xid=16438609
14h
1
SavedSave
Sales Executive
Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives.
This individuals duties will include:
Executing and closing sales
• Understanding the product and the respective features and benefits.
• Initiate sales with potential customers over the phone and informing them about product features using scripts.
• Building rapport with customers and using the need that Futurewise aims to address to close sales deals.
• Effectively answering customers questions.
• Accurately capturing customer and beneficiary information.
• Understanding and operating within the regulatory frameworks for financial service providers.
Maximising sales performance
• Monitoring sales performance and identifying improvement opportunities.
• Actively seeking customer feedback and raising reasons for not buying the product with the team leader.
• Keep up to date on general developments in education that can be used on sales calls.
• Make suggestions to the team leader on improvements to the script that can improve sales without detail.
• Coaching less experienced staff on effective sales strategies.
This role has the following requirements:
Qualifications
• Matric Certificate
• Additional Qualifications Advantageous
Experience
• Experience as a telesales representative selling long term insurance products.
• Proven track record of successfully meeting sales quota, preferably over the phone.
• Experience in working with relevant computer programs and telephone systems is advantageous).
Skills and behaviours
• Fluency in English.
• Ability to learn about products and services and describe/explain them to potential customers.
• Excellent communication and interpersonal skills.
• Moderately-tempered and able to handle rejection.
• Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way.
Working Hours :
• Monday to Friday 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127
14h
1
SavedSave
Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
14h
1
SavedSave
Senior Sales Executive
Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives.
This individuals duties will include:
Executing and closing sales
• Understanding the product and the respective features and benefits.
• Initiate sales with potential customers over the phone and informing them about product features using scripts.
• Building rapport with customers and using the need that Futurewise aims to address to close sales.
• Effectively answering customer questions.
• Accurately capturing information that customers provide.
• Understand and operate within the regulatory frameworks for financial service providers.
Maximising sales performance
• Monitoring sales performance and identifying improvement opportunities.
• Actively seeking customer feedback and raising reasons for not buying the product with the team leader.
• Keep up to date on general developments in education that can be used on sales calls.
• Make suggestions to the team leader on improvements to the script that can improve sales without detail.
• Educate customers on the use of self-service to update policy details.
• Coaching less experienced staff on effective sales strategies.
This role has the following requirements:
Qualifications
• Matric Certificate.
• Credit and Criminal Clear
• RE5 exam passed within the past 2 years.
• A minimum of 1 year selling long term insurance.
• Experience in selling money-market instruments advantageous.
Experience
• Proven experience as a telesales representative selling long term insurance products.
• Proven track record of successfully meeting sales quota, preferably over the phone.
• Experience in working with relevant computer programs and telephone systems is advantageous).
Skills and behaviours
• Fluency in English.
• Ability to learn about products and services and describe/explain them to potential customers.
• Excellent communication and interpersonal skills.
• Moderately-tempered and able to handle rejection.
• Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way.
Working Hours :
• Monday to Friday 8am to 5pm
Remuneration:
• Monthly basic: R8000
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128
14h
1
SavedSave
Insurance Sales Consultant
Are you ambitious, self-motivated and success driven? Join our successful and continually growing team of sales agents.
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services.
The health and safety of our employees is of utmost importance to us. We comply with the COVID regulations and strict health safety measures have been implemented at our premises.
Requirements
• Exceptional communication and negotiation skills
• Matric Essential
• Clear Criminal record
• Sales and/or call centre experience advantageous
• Computer literate with good data capturing capabilities
Working Hours
• Monday, Wednesday and Thursday 8am to 5pm
• Tuesday (Marathon Day) 8am to 8pm
• Friday 8am to 3:30pm You will be required to work 1 Saturday per month 8am to 1:30pm
Work from home will only be applicable during lockdown. On-site training with the option to work from home thereafter. Once lockdown is lifted, you will be required to resume duties at our premises.
Remuneration
• R5000 basic
• Uncapped commission incentives
• Emergency Assistance
• Access to E-Learning portal for personal development
Please attach your most recent and up to date CV with your application.
Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.Salary: RMin salary: 5000.Max salary: 5000.Job Reference #: 201121
14h
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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy.
Their duties will include:
Describe the product benefits and features to potential customers
• Describe the product to potential new customers.
• Answer potential customers questions regarding the product to be taken to market.
• Let customers or clients know about additional product features and benefits.
• Continuously learn about the companys products/services and remain up to date with any changes.
Convert potential customers into leads
• Convert customer queries that are received into sales leads.
• Meet personal sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
Escalate/solve any challenges and issues that customers are raising
• Identify common issues raised by potential customers related to the product or business.
• Investigate and solve customer problems.
• Escalate customer problems that need to be solved at a more strategic level.
• Meet with management to discuss possible improvements to the companys customer service.
This role has the following requirements:
Qualifications
• Matric Certificate
Experience
• A min of 1 year proven customer support experience or experience as a Client Service Representative.
Skills
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize and manage time effective
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129
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