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We are an exciting and rapidly growing retail company with stores in Melrose Arch, Morning Glen, Greenstone just to mention a few. We are looking to hire confident, energetic and hungry for success female sales assistants to work in our retails space on a high commission structure. We have uniquely exciting products that are relatively easy to sell that keep our clients coming back for more. If you think you have what it takes please send me a copy of your updated CV to alex.zimbizi@gmail.com or whatsapp 083 923 8312 asap. You need to be residing within the Johannesburg, Randburg, Fourways, Sandton Rivonia sort of areas
2d
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Vision Marketing is looking for highly motivated , excited and vibrant candidates to join our Entry-level Sales Executive that assist some of it's clients and most prestigious companies across the globe. No experience in Sales and Marketing ? No need to worry we got you!This exciting opportunity will suit an innovative and creative individual. We do not discriminate against age ,gender, education and background. . We are a big believer in sharing thoughts ,encouraging and supporting innovation and creativity. The position will also be given the chance to drive all aspects of the sales process from conception through to competition.The environment is relaxed yet professional, we feel that gone are the days of a corporate rigid structure and you will be given the flexibility to get the job done.As we offer free training, there is no need to worry about the working experience and we offer magnificent career growth within the business and more.Key Attributes :Comfortable dealing with customers and potential customers across the globe with good interpersonal skills to build support. Posses a proactive, flexible ,responsive ,attitude and willingness to learn, as well as develop their business developed capability, Excellent English, and communication skills(Verbal and Written) with strong attention to detail, consistency, and accuracy.Minimum Requirements* Have obtained Matric certificate (Grade12)/N4*Reside in Randburg or the Surrounding area.*Great attitude and maintain a professional manner.* Must be able to work full time and start immediately* Self motivated and goal driven.Vision Marketing: We are seeking a highly motivated and results-driven Sales Representative to join our dynamic team. As a Sales Representative, you will play a key role in driving our company's growth by identifying and pursuing new business opportunities. This is an exciting opportunity for individuals who thrive in a fast-paced and competitive sales environment.Responsibilities:Develop and maintain a deep understanding of our products and servicesIdentify and pursue new sales leads through cold calling, networking, and referralsBuild and maintain strong relationships with potential and existing clientsPresent and demonstrate our products and services to prospective clientsNegotiate and close sales deals to achieve and exceed sales targetsCollaborate with the sales team to develop effective sales strategiesProvide exceptional customer service to ensure client satisfactionRequirements:Excellent communication and interpersonal skillsStrong negotiation and closing skillsAbility to work independently and as part of a teamSelf-motivated with a strong drive to achieve sales targetsAbility to adapt to changing market conditionsWillingness to travel as requiredBenefits:Opportunity for career growth and advancementComprehensive training and ongoing supportFlexible working hoursDynamic and collaborative work environmentSend your CV to hradmin@visionmarketing.co.za
16d
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1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assist in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention an...Job Reference #: 202629
3d
1
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202426
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202425
3d
1
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Senior Digital Coordinator to join their dynamic team in Johannesburg.
Job Description:
Overseeing the development and implementation of digital strategies that promote the brands products.
Partner and collaborate with business to ensure that the digital web content supports the businesses overall objectives.
Generate insights in relation to the web content and online advertising that can assist the business in attaining its set objectives.
Align the e-Commerce platform with company’s brand, strategy and standards.
Create, manage and optimize campaigns across all digital platforms to enhance e-Commerce performance at the company.
Job Requirements:
NQF Level 6 (360 credits - 8 level framework) in Marketing, Communications.
Minimum of 2 years experience in digital marketing with e-commerce marketing as a speciality.
SEO and SEM Marketing and related tools.
Knowledge of Google Advertising.
Lead generation marketing.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAzOS9CRw==&jid=1811592&xid=E.L002039/BG
2d
SavedSave
A rapidly growing branch of an international energy saving
company is looking for a motivated, independent sales individual in Johannesburg.
A true earning potential position due to the uniqueness and
sole rights to the much needed technology in Africa. Also huge growth potential
in the company due to it being young and fast growing.
Responsibility:
Achieve sales, revenue and profitability targets.
Identify and develop new clients.
Provide regular feedback and reports.
Participate in the presentation of potential solutions to
clients and negotiate service level agreements.
Develop and implement strategic sales plans.
Review market analysis to determine customer needs.
Deliver sales presentations to clients and display or
demonstrate products.
Regularly meet and assist clients with sales quotes,
literature, technical support, marketing material and training.
Candidate:
Electrical Diploma / Tertiary Qualification will be a
massive advantage.
Own reliable, vehicle is non-negotiable.
Sales related qualification and/or training would be an
advantage.
Proven sales record in industrial / energy saving industry.
Technical sales and knowledge of energy saving industry a
massive advantage
Current and valid driver’s licence.
Must be computer literate – Microsoft Office is essential.
Excellent communication and interpersonal skills.
Good mathematical skills and basic reasoning ability
Remuneration:
Basic + Commission + Allowances.Send CV to shaun@powerstar.org.za
3d
1
SavedSave
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales / Marketing / Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approach to achieving objectivesGood prospectingHigh-level presentation skillsIdentify responsibilities of a team leader in ensuring that organisational standards are metManage adminis...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE3NzM5MDk1P3NvdXJjZT1ndW10cmVl&jid=1300285&xid=2317739095
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Job Description/Duties:• Supporting the Marketing Manager with various project organisation.• Composing and posting online content for the company’s social media pages/platforms and websites in line with CI. • Design creative assets and write or edit marketing literature such as blog posts, e-newsletters, brochures, etc. to augment the company’s presence in the market. • Monitor, track, analyse and report on the performance of social media and other content for optimisation.• Assist in the organising of promotional events and traditional or digital campaigns and attend them to facilitate their success.• Place orders and manage the process to delivery.• Performing administrative tasks to ensure the functionality and coordination of the department’s activities.• Internal and external communication with staff, customers,and suppliers.
Minimum Requirements:• Relevant qualification in marketing, or related field or studying towards such a qualification.• 2-3 years’ relevant experience or formal qualification.• Knowledge of marketing principles, and digital content trends. • Proficient in MS Office.• Design experience.• Experience that would be beneficial but not required:o Adobe Suite, specifically Photoshop and Illustrator. o Working on a CRM such as HubSpot• Ability to follow instructions and work independently on projects. • Well organised with effective time management skills to ensure that deadlines are met, and quality standards are adhered to.• Energetic and self-motivated.• Excellent verbal and written communication skills and an ability to communicate with a broad range of stakeholders.• Ensure that issues are escalated to management timeously and appropriately so that resolution is achieved before problems escalate.• Ensure that all company policies, procedures, systems and methodologies are followed.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODQ5NTA3NjcwP3NvdXJjZT1ndW10cmVl&jid=1322924&xid=1849507670
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We invite suitable experienced and qualified candidates to apply for the Aftersales Product and Planning Manager position for our client in the Automotive Industry. The position is based in Sandton.
To develop and implement the Groups Aftersales strategy to realise the Groups Aftersales objectives in the South African Market. This involves deriving and implementing strategies geared towards retaining and attracting new customers to the Brand by ensuring the highest quality service, increasing customer retention and loyalty, conquest lost customers (win back strategy), increasing labour hours sold and parts turnover growth, and overseeing and influencing Dealer Network participation, profitability and performance in underpinning the Aftersales strategy success and results.Tasks:
Plan and achieve National After Sales objectives (Service Quality, After Sales Market Share Growth, Parts Turnover Growth, Dealer Satisfaction) through the After Sales policies and Business Plan for the Brand in South Africa.
Develop and manage team, operational and network initiatives and targets underpinning the strategy which are coordinated, clear, realistic, monitored and reported upon
Secure effective Marketing and Advertising campaigns, promotion of sales, top Service Quality and Customer Satisfaction to increase loyalty and grow After Sales market share in line with After Sales targets (workshop throughputs, labour hours sold and Genuine Parts turnover)
Liaise, strategise and work closely with Group Parts Supply Chain, Group Service and other key role players to ensure a common purpose and the achievement of the strategic KPIs and performance target commitments made to the Group (PC and CV) AG.
Implement prescribed After Sales Programmes and monitor National Audits and Corrective Actions to achieve the required Service delivery outputs.
Develop and implement programmes and initiatives that will improve the Dealers capability and productivity to improve After Sales profitability and meet the set Service Total Cost recovery targets.
Manage the development of After Sales incentive programmes together with the Group Aftersales Field Operations Manager that assist in driving top performance and achievement of targets.
Maintain regular Dealer Network interaction to communicate operational and strategic aspects, support the building of a sound business partnering relationship and together with the Group Aftersales Field Operations Manager as half of the Aftersales Sales Operations team, leverage improved performance e.g. After Sales Road Shows, Dealer visits, Dealer focus groups, National Dealer Advisory Council and Sub.
Qualifications
A recognized 3-year National Diploma/Bachelor’s Degree in Engineering/ Commerce
Experience:
A minimum of 8 years of working experience gained in the motor industry in the following fields:Product Engineering
Service Technical
After Sales Retail Environment
Customer Service
Essential:
Minimum of 5 years manageri
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAxOC9BSw==&jid=1806080&xid=E.L002018/AK
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Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Marketing Manager (Corporate PR) to join their dynamic team in Johannesburg.
Job Description:
Manage and enact public relations strategy:
Development and enacting of overall corporate public relations strategy, including development or coordination of various communication elements. Strategy to be developed based on
A clear understanding of the corporate identity, goals and challenges
A clear understanding of the company’s products and services
A clear understanding of media channels and their various requirements
An understanding of corporate communication and internal communication requirements
Manage corporate communications
Creating and effectively disseminating all communication to media and related industries on behalf of the company. This includes the creation of press releases, dissemination thereof, monitoring and follow-ups with media
Management of selected corporate-related communication with media and other stakeholders i.e. media releases, media responses and brand updates, corporate photography and videography
Managing Corporate PR
Media clipping analysis
Publicity Reports for EXCO- monthly
Drafting of media releases/statements
Negotiating and finalising contract terms and outputs of agreements entered into with partners and suppliers
Cross-functional and collaborative project management and task delegation
Reputation Management (essential)
Internal communications and events
Oversight of internal communications strategies and events rollout
Mentor and guide internal comms assistant manager
Executive liaison
Facilitate interviews
Speechwriting
Relationship building
Support to Corporate Comms Senior Manager
Interaction with media
All media interaction, including media events, initiated social events and interaction on all industry levels.
On-going relationship building with key media and partners
Good media contacts and relationships
Edit, manage publications
Assisting in corporate publications, acting as liaison between various role players, offering editorial assistance and writing
Cost management, people development
Management of budget for internal and external communication projects,
People management - development of people within team to unlock potential
Job Requirements:
NQF Level 6 (360 credits - 8 level framework) qualification in Marketing, Public Relations / Communications or Journalism related.
Relevant motor industry experience will be advantageous
Reputation / Crisis Management skills or qualification (essential)
Writing and editing skills (essential)
Understanding of the South Africa Media landscape
Media relationship-building skills and extensive database (essential)
Experience in project management and Communication both verbal and written is essential
5-7 years of work experience in Public Relations/Communications is essential
PC Literacy (MS Offic
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTk3Mi9CRw==&jid=1799670&xid=E.L001972/BG
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Online Marketing Coordinator
IntroductionAn exclusive home goods company is seeking to employ an energetic and dynamic Online Marketing Coordinator with 2 to 4 years’ experience in an online marketing coordinator role.
Job Purpose:Responsible for updating and maintaining the Company website, the Sales portal, tomanage and maintain the e-commerce platforms and act as the liaison between suppliers and the Company.
Requirements
Minimum education (essential):• National senior certificate (Matric)
Minimum education (desirable):• Digital Marketing qualification or similar
Minimum applicable experience (years):• 2 to 4 years in a similar role
Required nature of experience:• Digital Marketing experience• Internet and Web Management experience• Working in a sales environment• Working with Suppliers• Exposure to Service Level Agreements
Skills and Knowledge (essential):• Full Microsoft Office Suite – Intermediate Level• Supplier management• Exposure to online e-commerce platforms
Skills and Knowledge (desirable):• Digital marketing and campaign management• Project management• Basic technical knowledge of HTML and web publishing.
Other:• Driver’s Licence
Essential Competencies:• Interpreting data• Adopting practical approaches• Interacting with people• Articulating information• Showing composure• Embracing change• Team working• Checking things• Producing outputs• Taking action
Key Performance Areas and Objectives:Monitor and maintain the Company Website• Load and update all the content related to the full product suite (new and existing) as and when required.• Monitor the website regularly and ensure that all images and changes that were uploaded display correctly.• Load and update all product “offers” as and when required.• Create, load, and update weekly blogs and recipes• Test the website daily to ensure that all the content display correctly and report faults or irregularities to the supplier.• Assist Sales Consultants, Independent Sales Agents, and other departments with any sales portal queries and ensure that the query is resolved.• Ensure that the online sales portal is updated with pricing, pictures, products, trainingmodules etc. as and when required.
Manage and maintain e-commerce platforms• Receive monthly plans, solutions, and strategies from the manager and ensure that they are implemented on online platforms.• Monitor relevant platforms daily and apply for promotions ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MjUyMTkxNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1289263&xid=52521915
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Description:The ICT Group a prominent Internet Service Provider and Managed Services Company is looking to employ an experienced Sales Representative X1 / Call Center Agent X1 with knowledge and experience in the ICT and Telecoms sector which includes but not limited to Connectivity solutions, SD-Wan, Cloud and Microsoft products, Emails and Hosting solutions, Infrastructure builds, Hosted PBX, and ICT Managed services & support. Responsibilities and Expectations following our Sales Process:• Inbound & Outbound Sales.• Cold calling.• Weekly sales report.• Resolving Customer queries.• Maintain and Grow Customer Base.• Searching for new business opportunities (new customers).• Set target per month to be met.• Assist and plan ad hoc Sales Drives.• Following up on outstanding customer documents.• Handle and process all paperwork and administration relating to new customers and existing customers daily.• Verify application forms and ensure all supporting documents are included.Requirements:• A minimum of 1-2 years’ experience in connectivity sales will be advantageous.• Telecommunications or similar background/experience will be advantageous.• High School diploma or equivalent required.• Sales/Marketing qualification would be advantageous.• Knowledge of Excel, Word, and Outlook.• Communication and organization skills.• Have good attention to detail.• Able to work with customers in professional manner.• Have the ability to close deals.• Target driven.• Must be able to work under pressure. Please email your CV to info@redwill.co.za Please note should you not receive a response within 14 and 21 days of applying please consider your application unsuccessful.
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