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1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
2d
1
Pretoria - Integrated within the Sales Organization of a given Customer Business Unit (“CBU”), the Sales Engineer is responsible for the Sales development of the assigned portfolio of products, for a delimited perimeter (Program, Serial Life, Acquisitions) within a Division / Region.Essential responsibilities and duties:Develop the appropriate intimacy with Customer contacts (Purchasing, Engineering, Programs):Regular visits with preparation and minutesBuild relationships with key staff in the client organizationMonitor the level of customer satisfaction at regular intervals or after each significant stepPrepare the commercial offers to answer on due time to the Customer requests:Get a good understanding of the costing filesPropose and get validated the targeted pricing and the negotiation path / tactics to convince the customerFormalize the offer with the appropriate wordingUnderstand and apply the guidelines proposed by the hierarchy regarding contractual managementSerial Life:Be part of the Program core teamPrepare and negotiate the commercial answers to the customer ECRs (“Engineering Changes Requests”)Detailed understanding of piece price, tooling and D&D impactFollow the Variable Cost Margin of the productsPrepare and follow commercial productivity proposalsUnderstanding and commercial management of local economics (inflation, exchange rate)Understanding and rigorous implementation of the Sales Administration guidelines & processes (purchase orders, invoices, terms of payment, overdues…)Commercial management for Spare PartsAcquisitions:Part of the Acquisition TeamUnderstanding of the Business Plan & RFQAPreparation and update of the commercial offers following hierarchy’s instructionsPrograms:Be part of the Program core teamGet a good understanding of the costing filesPropose and get validated the targeted pricing and the negotiation path / tactics to convince the customerPrepare the commercial offers to answer on due time to the Customer requestsPrepare and negotiate – on a proactive manner – the commercial answers to the customer ECRso Detailed understanding of piece price, tooling and D&D impacto Follow the Variable Cost Margin of the productso Understanding and commercial management of local economics (inflation, exchange rate)Understanding of the Program Business Plan and associated commercial leversFollow the profitability of the ProgramDevelop the appropriate intimacy with his/her Customer contacts (Purchasing, Engineering, Programs)Build relationships with key staff and program team in the organizationMonitor the level of customer satisfaction at regular intervals or after each significant stepQualifications and Experience:Bachelor’s degree in Business Management / Financial ManagementBusiness international mindsetGood understanding of client business, products and key competitorsResults oriented with strong written and oral communications skillsGood analytical skills and rigor, agile with figuresAppetite for negotiationFluent in En
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5OTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188635&xid=1266_49930
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
2d
1
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We are looking for a NOC Coordinator who will be responsible for the administrative support in the National Operating Centre Department. The NOC Coordinator will be responsible for coordinating the resolution and process flow of tickets distributed to NOC Staff, as well as reporting to the Customers on their Services.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities:
Ensure that all calls are logged, tracked, and resolved within the defined service-level agreement (SLA).Responsible for writing customer reports.Keeping the Management and customers informed about the status update.Working with other related departments in cross functional matters to ensure requirements are carried out correctly.Coordinate and ensure that the team works within the standard operating procedure (SOP).Coordinate and report on any escalations within the technical department.Reporting on the statistics of the Ticketing system.Adding and maintaining the accounts on the Ticketing system.Reporting to the Operations Manager about issues, problems and resolutions in the technical department.
Experience:
Proven work experience as a coordinator (across departments, liaising between internal and external stakeholders).Minimum 2 years working experience in similar role.Must have a knowledge of IT (Connectivity – Network) or an interest in IT.Hands-on experience with MS Office Suite.
Key Attributes:
Excellent verbal and written communication skills.Excellent organizational and multitasking skills.A positive attitude and strong work ethic.Customer Service orientated.Professional.Willingness to expand his / her knowledge.A team player with high level dedication.Ability to work under strict deadlines.
Qualifications:
Matric (with IT or CAT as a subject).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTMxMDc4MTY3P3NvdXJjZT1ndW10cmVl&jid=1617849&xid=3931078167
2d
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Job Description/Duties:
Full- time administrative duties.Selling of products.
Minimum Requirements:
Proficient in Afrikaans and English.Friendly and outgoing personality.Energetic.Sales skills.Computer literate.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTI1MzU4NTY0P3NvdXJjZT1ndW10cmVl&jid=1310000&xid=2525358564
2d
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Introduction
A well-established Telecommunications company based in Irene, pretoria is looking for a Financial Administrator (Full Creditors function) to join their team. The suitable candidate to fill this role will be required to provide financial, administrative, and clerical services.
The financial administrator (creditors) will be responsible for the full creditor’s function of the company and ensure that all creditors (national and international) are paid accurately and timeously. The position requires the processing of reconciliations against supplier’s statements, capturing invoices onto Pastel Partner and soon Pastel Evolution, dealing with queries, ensure compliance with the cpompanys financial policies and procedures, assist with audits and financial reports.
Duties & Responsibilities
• Perform supplier reconciliations in preparing requisitions for payments• Reconcile purchase orders to invoices• Ensure invoices are accurately captured on Pastel on a daily basis• Receive and check all payment requisitions in accordance with company policies and procedures• Ensure that the banking details on supplier invoices match that of the creditor being paid• Respond to all queries relating to payments• Perform monthly supplier reconciliations to support all payments to approved suppliers• Deal with queries from creditors and staff regarding payments• Load new creditors on the accounting system• Provide monthly creditors age analysis for review
Desired Experience & Qualification
Experience:o Minimum of 2 years’ experience working in a finance unit performing creditors / accounts payable dutieso Previous working experience on Pastel Partner and or Pastel Evolution.o Hands-on experience with accounting software, like Pastel Partner (advantage)
Key Attributes Required:o Excellent verbal and written communication skillso Possess planning and time management abilityo Cope under pressureo A positive attitude and strong work ethico Sound accounting knowledgeo Professionalo Adaptableo Accuracy and Attention to Detailso Ability to work independently
Qualifications:o Matrico A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courseso Advanced Microsoft Excel skills
Package & Remuneration
Salary: R 10 000.00 – R 13 000.00
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM3NzY1MDUwP3NvdXJjZT1ndW10cmVl&jid=1217089&xid=2837765050
2d
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Job brief: A leading telecommunications company is looking for a Financial Administrator (Full Creditors function) to join our team. The suitable candidate to fill this role will be required to provide financial, administrative, and clerical services. The financial administrator (creditors) will be responsible for the full creditor’s function of the company and ensure that all creditors (national and international) are paid accurately and timeously. The position requires the processing of reconciliations against supplier’s statements, capturing invoices onto Pastel Partner and soon Pastel Evolution, dealing with queries, ensure compliance with the company financial policies and procedures, assist with audits and financial reports.
Key Roles and Responsibilities • Perform supplier reconciliations in preparing requisitions for payments • Reconcile purchase orders to invoices • Ensure invoices are accurately captured on Pastel on a daily basis • Receive and check all payment requisitions in accordance with the company and procedures • Ensure that the banking details on supplier invoices match that of the creditor being paid • Respond to all queries relating to payments • Perform monthly supplier reconciliations to support all payments to approved suppliers • Deal with queries from creditors and staff regarding payments • Load new creditors on the accounting system • Provide monthly creditors age analysis for review
Skills & Proficiencies: - Experience: o Minimum of 2 years’ experience working in a finance unit performing creditors / accounts payable duties o Previous working experience on Pastel Partner and or Pastel Evolution. o Hands-on experience with accounting software, like Pastel Partner (advantage) –Key Attributes Required: o Excellent verbal and written communication skills o Possess planning and time management ability o Cope under pressure o A positive attitude and strong work ethic o Sound accounting knowledge o Professional o Adaptable o Accuracy and Attention to Details o Ability to work independently –Qualifications: o Matric o A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courses o Advanced Microsoft Excel skills
Salary: R 10 000.00 – R 14 000.00 Job Type: Permanent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ2MjY1Mjk1P3NvdXJjZT1ndW10cmVl&jid=1503245&xid=3346265295
2d
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Sales Executive – Pretoria
Logistics
National and ever growing market leader in logistics is seeking to employ an external sales rep for their Pretoria Branch
Key performance areas
• Main focus will be new business development and Cold calling, retain and
grow existing business.
• Achieve Sales Targets.
• Structured weekly call planner and call reporting detailing progress with
new business development.
• Retain and grow new and existing customer base in assigned markets.
• Research and pursue new business opportunities.
• Conduct market research and formulate plans to expedite sales.
• Prompt response to all customer enquiries.
• Prepare and present proposals.
• Assist in resolving day-to-day customer queries.
• Positively contribute to customer administration systems.
• Adhere to all Company policies, procedures and business ethics codes.
• Quoting on existing and New business.
• Customer Visits on a monthly basis.
• Submitting Sales Reports.
• Attend monthly Sales meetings.
• Maintain good working relationship with customers and staff.
• Monitor competitor activity.
• Must be a Team Player.
Nature of position
• Sales/Customer Service
Qualifications required
• Matric
• Sales/ Marketing or other relevant degree, diploma, or certificate essential
Skills and experience required
• 3-5 years strong sales and account management experience (preferably in
a service industry), including on the road sales and cold calling, with
proven track record.
• Valid Code 8 driver’s license.
• A high level of computer literacy, particularly in MS Excel.
• SAP Experience advantageous.
• Understanding of general business concepts.
• Experience in all aspects of customer relationship management.
• Strong understanding of customer and market dynamics and
requirements.
• A confident self-starter with the ability to nurture existing and new
customer relationships.
• Excellent verbal and written communication and interpersonal skills.
• Must be able to speak and understand English and Afrikaans proficiently.
• Professional in all aspects.
• Good negotiating skills.
• Positive attitude.
• Ability to work under pressure.
On Offer, a basic salary, company car, fuel card, 50% medical aid, 50% pension, Commission
As per our client’s operational requirements, a clear credit and criminal history apply
Email cv to marlene@servicesolutions.co.zaSalary: RBasic + BenefitsConsultant Name: Marlene Smith
2d
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Pretoria - Integrated within the Sales Organization of a given Customer Business Unit (“CBU”), the Sales Engineer is responsible for the Sales development of the assigned portfolio of products, for a delimited perimeter (Program, Serial Life, Acquisitions) within a Division / Region.Essential responsibilities and duties:Develop the appropriate intimacy with Customer contacts (Purchasing, Engineering, Programs):Regular visits with preparation and minutesBuild relationships with key staff in the client organizationMonitor the level of customer satisfaction at regular intervals or after each significant stepPrepare the commercial offers to answer on due time to the Customer requests:Get a good understanding of the costing filesPropose and get validated the targeted pricing and the negotiation path / tactics to convince the customerFormalize the offer with the appropriate wordingUnderstand and apply the guidelines proposed by the hierarchy regarding contractual managementSerial Life:Be part of the Program core teamPrepare and negotiate the commercial answers to the customer ECRs (“Engineering Changes Requests”)Detailed understanding of piece price, tooling and D&D impactFollow the Variable Cost Margin of the productsPrepare and follow commercial productivity proposalsUnderstanding and commercial management of local economics (inflation, exchange rate)Understanding and rigorous implementation of the Sales Administration guidelines & processes (purchase orders, invoices, terms of payment, overdues…)Commercial management for Spare PartsAcquisitions:Part of the Acquisition TeamUnderstanding of the Business Plan & RFQAPreparation and update of the commercial offers following hierarchy’s instructionsPrograms:Be part of the Program core teamGet a good understanding of the costing filesPropose and get validated the targeted pricing and the negotiation path / tactics to convince the customerPrepare the commercial offers to answer on due time to the Customer requestsPrepare and negotiate – on a proactive manner – the commercial answers to the customer ECRso Detailed understanding of piece price, tooling and D&D impacto Follow the Variable Cost Margin of the productso Understanding and commercial management of local economics (inflation, exchange rate)Understanding of the Program Business Plan and associated commercial leversFollow the profitability of the ProgramDevelop the appropriate intimacy with his/her Customer contacts (Purchasing, Engineering, Programs)Build relationships with key staff and program team in the organizationMonitor the level of customer satisfaction at regular intervals or after each significant stepQualifications and Experience:Bachelor’s degree in Business Management / Financial ManagementBusiness international mindsetGood understanding of client business, products and key competitorsResults oriented with strong written and oral communications skillsGood analytical skills and rigor, agile with figuresAppetite for negotiationFluent in En
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5OTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188635&xid=1266_49930
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Were looking for a candidate to fill this position in an exciting company.Job Overview Interacting telephonically and over the counter with North external customer base.Quotations, invoicing of orders, providing product information.Assisting allocated sales representative with administrative duties. Key Tasks and Responsibilities Processing of Customer quotes and Orders received telephonically or as per emailProcess outstanding order reports and confirm with factory where in processing orders are.Provide feedback on outstanding orders to Customers.Communication to customers about changes in the industry (Price increases, Specials)Assist customer with payments (cash and cards payments)Assisting with Reception dutiesSending of daily sales reportsAssist sales reps with quotes, orders and customer enquiries, order follow ups.Assist operations manager with quotes, orders, enquires etc when not available.Assist with month end stock take reports (Processing)Follow up on outstanding customer payments.Assist debtors controller with account queries when not availableDistribution of petty cash when neededAssist with petty cash slips at month endAssist with GRNs scan and load documents to One DriveAssist with IT problems internal as well as for SybawebGeneral filing duties Matric Grade 12
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1226235&xid=317_202718
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Were looking for a candidate to fill this position in an exciting company. Your duties will include but are not limited to: Ensure sales targets are achievedMaintain and grow existing businessAcquire new accountsAttend trade shows and training eventsAssists field technicians with in-salon demos and workshops when requestedReporting and other ad hoc administrative tasksEnsure confidentiality of company dataMinimum Requirements Matric Certificate.At least 2 years relevant sales / key account experience in a similar position & Hairdressing experience will be an advantageComputer literacyOwn reliable transportValid drivers licenseExcellent communication and presentation skills, both written and verbal and must be well presentedEntrepreneurial qualities; team player, self-starterTrade test is not required, but will be a bonusIf you do not comply with all the minimum requirements your application will not be considered
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNTMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1225731&xid=317_202532
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INTERNAL AND TELESALES Location: PretoriaSalary: R15 000 – R25 000TCTCDEFINITION OF MAIN FUNCTIONSThe main functions are the following: –All internal sales activities linked to sales orders, quotations and enquiries for all tool steel and steel customers.Telesales experienceOrder processingTaking callsLiaising with SuppliersLiaising with clientsWorking closely with the delivery teamAssisting Sales RepREQUIREMENTS:3-5 Years internal sales experience, from the steel industry.Target driven.Good communication skills and appearance.Self-motivated and disciplined.Good administration skills and accuracy.Must be team orientated and accepted by the team.Good work attitude, loyalty and willing to succeed.Ability to plan and schedule.Understanding of accounting principles.Good telephone skills.Fluent English mandatory and Afrikaans an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131576&xid=1266_37864
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The Sales Consultant is responsible for selling memberships and marketing of products, facilities and services to the general public by achieving a specific monthly new member sales target as well as supporting general member satisfaction and retention.Key Results Areas include: • Doing outreach events and promotions• Finding prospects and making appointments• Presenting our services and offerings• Reaching daily, weekly and monthly targets• Basic sales related administration• Deliver superior member service• Member retention Experience & Competencies: • Grade 12 or equivalent• Min 2 year’s sales experience (previous experience in Health & Fitness or Hospitality industry preferred)• Great communication skills• Willingness to work retail hours• Reliable transport and own cellphone essential• Computer literacy We invite you to send your Cv directly to the Sales Manager on membership.heuweloord@planetfitness.co.za ** Note that if you have not heard from Planet Fitness within 14 days, your application has been unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxMDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147664&xid=1266_41085
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External Sales Executive - PretoriaMarket leader National Truck Rental Company is seeking to employ an external sales representative to join their winning teamPosition Overview:Position to increase current income for the areaStrategic PlanningSustaining Existing Clients / Increase SpendDeveloping New Business / CustomersMaintaining pipeline business and converting into customersReporting to the Business Development ManagerRequirements:Proven sales track record with referencesAt least 3 years in the service industryExcellent Administration SkillsMatricComputer Literate – MS Word & Excel (Compulsory)Valid SA Driver’s LicenseTarget DrivenCompetitive, persistent and tenaciousExcellent Relationship QualitiesStrong Communication SkillsMust be able to work under pressureSelf-motivated and able to work independentlyHigh Energy LevelsOrganised and good time management skillsMust be able to close the deal Market related cost to company package offered to the successful candidate Send cv + package requirements to Marlene at marlene@servicesolutions.co.zaSalary: RNegotiable with benefits Consultant Name: Marlene Smith
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNDA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190909&xid=1266_50408
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Pretoria - AREAS OF RESPONSIBILITY: - Knowledge of ERCP Procedures an advantageSales Consultant in Public and Private Accounts which include the following geographical areas – Pretoria, Rustenburg and Limpopo. To sell the full range of ENDOSCOPY and KEY SURGICAL products in a professional manner by calling health care professionals and related role players i.e., Stock Controllers, Pharmacy Managers etc. to build strong ethical relationships with customers to gain greater market share and service current business thereby, resulting in achieving and exceeding both sales and profitability goals for the ENDOSCOPY business. Responsible for the sales of the GI ENDOSCOPY and KEY SURGICAL product ranges including maintaining and growing existing business and expanding of sales within the assigned territory.Scheduling and attending appointments with existing and potential customers.Demonstration of products to Clinical Personnel.Completion of weekly planner and activity report for submission to direct manager.Achieving Sales Targets.Responsible for networking with and development of relationships with new customers and managing existing customers.Counting and management of any consignment stock.Requesting and following up on quotations.General Administration associated with the position. CLEAR RESPONSIBILITY AND ACCOUNTABILITY OF THE FOLLOWING MEDSURG SBU’S:GI ENDOSCOPY – Medical Devices for use in Endoscopic procedures.SURGICAL – Exploratory and surgical management products. RESPONSIBLE FOR MARKETING ACTIVITIES:MARKETING:Assist the Sales and Product Manager with Special Interest Group meetings and various Conferences as needed.Assist the Sales and Product Manager with the sales budgeting per territory for the SBU.Effective implementation of tactical plan.Effective marketing activities including congresses and customer workshops and educational events.Daily calls to customers and new prospects.Effective promotion of all products offered by the company.Sales knowledge to allow for effective selling of product features and benefits.Evaluation, analyses, and report on Competitors’ products, drive strategies and driving appropriate business responses. CUSTOMER RELATIONS:In your sales capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services.Attending to appointments with Customers and prospects.Report to Sales Manager when needed with existing and potential customers.Gather customer requirements in corporation with Sales Manager to ensure customer satisfaction.Assist when needed with the successful congresses and training workshops.Manage relationships with all customers, prospects and key opinion leaders where needed.Maintain good relations and communication with internal customers i.e., Customer Support, Finance Department, Logistics and Managem
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NDAyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186561&xid=1266_49402
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INTERNAL AND TELESALES Location: PretoriaSalary: R15 000 – R25 000TCTCDEFINITION OF MAIN FUNCTIONSThe main functions are the following: –All internal sales activities linked to sales orders, quotations and enquiries for all tool steel and steel customers.Telesales experienceOrder processingTaking callsLiaising with SuppliersLiaising with clientsWorking closely with the delivery teamAssisting Sales RepREQUIREMENTS:3-5 Years internal sales experience, from the steel industry.Target driven.Good communication skills and appearance.Self-motivated and disciplined.Good administration skills and accuracy.Must be team orientated and accepted by the team.Good work attitude, loyalty and willing to succeed.Ability to plan and schedule.Understanding of accounting principles.Good telephone skills.Fluent English mandatory and Afrikaans an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131576&xid=1266_37864
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