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1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our 'people first' approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our 'people first' approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
13d
1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assist in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention an...Job Reference #: 202629
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our 'people first' approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
13d
1
Our client is committed to offering top-notch service and a wide array of solutions to the medium to heavy automotive sector. This includes exclusive distributorships in sub-Saharan Africa for global brands of major components and a comprehensive range of automotive parts and friction materials, and they are looking for a Japanese Parts Sales Executive to join their team.
Job Purpose:
To perform a combination of duties related to Japanese part sales. To increase business success by identifying and qualifying prospects, evaluating the position of competitors in the market, act as key point between the company and its customers, while maintaining the set monthly/ annual targets as set out by the company
Responsibilities:
• To identify business opportunities by identifying prospects and evaluating their position in the industry
• To sell Japanese products by establishing contact and developing relationships with prospects
• To maintain relationships with clients by providing support and product information, as well as handling of complaints
• Maintain quality service by establishing and enforcing organisational standards
• Contribute to team effort by accomplishing related results and achieving monthly targets set
• Prepare monthly activity reports by collecting, analysing and summarising information
• Actively seek out new Sales opportunities through cold calling and networking
• Prepare and deliver appropriate information on the products and services offered
• Make accurate cost calculations to provide customers with quotations
• Ad hoc duties allocated by line Manager Skills:
• The ability and desire to sell products and a high degree of self motivation and ambition
• Excellent communication skills and a positive, confident, and determined approach
• The ability to cope with rejection and the capability to flourish in a competitive environment
• The skills to work both in a team and independently
• Ability to learn and understand the industry trends
• Strong presentation skills and the ability to negotiate with customers and/or suppliers
• Self-motivated with a result driven approach
• Good technical aptitude Qualification and Experience:
• Minimum 5 years Japanese parts sales experience
• Proven sales track record
• EPC experience
• Excellent computer skills
• Grade 12 (Matric) or equivalent
• Mentally and physically fit to perform job function effectively
• Code 08 Drivers license and own transport
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202634 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within th...Job Reference #: 202634
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our 'people first' approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
13d
1
Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. They're currently looking for a Salesperson to
join their team based in Johannesburg.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years' sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202654 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202654
7d
Stable, established and growing imports supply company is offering the opportunity to experienced, fine skilled Sales Representative to sell their products and earn high commission. Proven track record a must, Professional disposition with TOP communication skills. Own Transport. Well presented person a requirement, able to source, sell, secure, negotiate existing and new Sales leads. Exceptional customer service required with ability to build lasting relationships. Strong entrepreneurial skills required. Able to start soonest. Proven track record a must. High work ethic environment. No dismissals. GREAT reward / commission for the Sales person able to sell ! Fantastic long-term opportunity with solid management support to the right person! ATTACH FULL UPDATE CV TO APPLY.(Should you not be contacted within 14 days from date of application - please consider your application declined)
4d
1
We're looking for a candidate to fill this position in an exciting company. The successful candidate will be responsible for: Achieving and exceeding sales and GP budgets within the territory, as well as relevant customer accounts and product budgets.Promoting the Company product portfolio to existing and new Customers.Implementing, monitoring and ensuring total territorial coverage.Planning appointments and specifications for sales call.Visiting Customers according to sales and customer strategy.Effectively following up and concluding long term high value projects.Complying with required internal processes and reporting to ultimately deliver growth and manage sales performanceComplying with Company quality system requirements.Interacting with all stakeholders to be in line with business values and code of ethics.Preparing and submitting sales and marketing strategies in line with the available budget.Preparing sales and marketing material for the portfolio.Developing and implementing marketing plans for advertising campaigns and launches of new products within product budgets.Planning and organising sponsored events, congresses and lectures.Providing Customers with relevant product information and resolving queries timeously.Conveying good product knowledge to research, diagnostic and pathology Customers.Continuously building relationships with all Stakeholders.Compiling and submitting relevant internal reports as required.Minimum requirements for the role: A BSc (Hons) degree in Life Sciences (Biochemistry, Molecular Biology) or a related qualification is essential for this role.Previous experience having worked within a Sales, Marketing or Business Development Role or related role in the life sciences market is essential.Existing relationships with Key Opinion Leaders in research areas is preferred.Experience working with analytical science products will be advantageous.Must have excellent communication skills, both oral and written.Must have good selling, planning and organising skills.Must be assertive, innovative, self-motivated and strong aptitude for customer service.Must be fluent in English and Afrikaans.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNTcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1225768&xid=317_202570
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2y
1
We're looking for a candidate to fill this position in an exciting company. Purpose of Role: The Head of Marketing and Sales ensures that SPARK Schools achieves its ambitious customer acquisition and growth objectives in the short and long term. This takes the form of ensuring that all SPARK schools are fully enrolled, and as a result, SPARK is serving its surrounding communities to its maximum potential. Reports to: Chief Operating Officer Responsibilities: Defining sales and marketing objectives to achieve organisational revenue and budget targetsDriving sales and marketing campaigns to achieve revenue targetsTaking complete ownership of all strategic initiatives and execution at the Awareness, Exploration, Consideration/Evaluation, Sales and Aftersales steps of the customer journeyEnsuring the proper use of all tools and systems in these stages of the customer journey, e.g. SPARK Schools Website, Customer Relationship Management system, Direct Mail systemsDesigning an especially robust after-sales process to deliver strong customer loyalty and retentionDriving the creation and maintenance of team performance dashboards, including all key team and individual KPIsEnsuring timely recognition and reward for top achievers in the teams and implementing performance management actions if/when requiredBuilding a high performing team by providing strong mentorship, coaching and guidanceLeading and scaling the Sales and Marketing teams in line with the organisation's customer growth, revenue growth and customer experience objectivesMonitoring market trends, including competitor and industry analysis and applying insights and learnings to the Sales and Marketing strategyIdentifying and exploiting new sales and marketing opportunitiesAnnual budgeting and budget tracking for the sales and marketing business unitsMonthly, quarterly and annual reporting to key stakeholdersBuilding strong and collaborative relationships with other internal stakeholdQualifications: The ideal candidate will possess the following qualifications:A bachelor's degree, diploma or equivalent qualification in Business Administration/Marketing/Commerce or related field - Masters Degree, e.g. MBA advantageous Experience: 8+ years of experience building, scaling and leading high-performance sales and marketing teams - 4 of which must be at a senior levelTrack record of demonstrable success in overseeing both the sales and marketing functions in a single organisationPrevious P&L responsibilityExperience overseeing market research non-negotiable Skills and Mindset: Strategic-thinkerStrong closing skillsTeam player who thrives at helping team members succeedExcellent communication skillsExceptional analytical skills - ability to analyse real-time data and adjust marketing and sales efforts in response
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNjE3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1225805&xid=317_202617
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2y
1
Responsibilities: Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in storeEnsure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities to increase turnover.Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.Create an inspiring environment. Have fun. Behavioural requirement: Honesty in dealing with cash and financesBuilding and maintaining relationshipsInnovation and change managementThinking adaptabilityTaking ownership Minimum requirements: Six months of retail experienceMatric or equivalentClear criminal recordMicrosoft – Computer ProficiencyAbility to communicate effectively.Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE1OTc2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1228343&xid=1320_15976
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2y
1
Growth Manager (Africa) – Gaming, Betting, & Gambling job – Market related salary – Johannesburg, South Africa (Hybrid) Growth Manager (Africa) – Gaming, Betting, & Gambling job – Market related salary – Johannesburg, South Africa (Hybrid) A leading B2B solution provider for casino operators has an awesome new career opportunity for a Growth Manager (Africa) to join their growing team in Johannesburg . You will be responsible for successfully developing, maintaining, and expanding all key account management activities. If you have experience in the betting and gaming industry and extensive sales and business development exposure, this job could be perfect for you Your key job responsibilities as the Growth Manager (Africa) in Johannesburg will include: Develop customer relationships that promote retention and loyalty Work closely with customers to ensure they are satisfied with the services they receive and to improve areas of dissatisfaction Provide technical support to customers with the goal to keep customers satisfied. Updating and documenting all activities for new accounts into systems in an accurate and timely manner to track activities for future references with the business’s products Executing administrative meetings and events to educate and guide customers on products and services and its benefits to support customer buying selection Implementing research activities to analyse client feedback and monitoring new and existing project plans and executions for desirable results Notify process problems and challenges to sales and marketing departments and maintaining brand relationships with sales and marketing teams and clients effectively Gather feedback from customers, study other customer success programs and analyse customer data to identify the best practices Know the company’s products inside and out Upselling and growing the revenues of customers under the control of the account manager Requirements for this Growth Manager (Africa) job in Johannesburg : Experience in the betting and gaming industry 5 years of sales and business development experience Bachelor’s degree in economics or Business Management is considered an asset Fluent in English, additional languages considered extremely valuable Self-motivated and ability to exercise independent judgment Excellent planning and organizational skills Strong drive for results Willingness to travel Excellent written and verbal communication skills If you meet the above requirements for this Growth Manager (Africa) job in Johannesburg , we would like to hear from you. Please send your CV through to contactinitiateinternational.com . If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist. Tagged as: Gambling Jobs, Gaming, Gaming Jobs, Johannesburg, Johannesburg Jobs, South Africa About Your Recruiter - Nannekie van Der Schyff I have a love for people, sports, culture and food – nothing beats going to a n
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI1NDY0Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1683600&xid=2201_254642
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5mo
1
About the companyOur client is a company specializing in business solutions and has been operating in this space in South Africa since 2005. The company provides cost effective voice and data communication, office automation and ICT solutions to organizations demanding a complete business solution provider.Our Client provides market leading products and comprehensive support services around these products to ensure their successful deployment. A large component of the business is installing, managing and maintaining these products.Job Purpose A sales executive is responsible for helping build up a business by identifying new business prospects and selling product to them. They must maintain relationships with current clients and build and maintain relationships with new clients. You must be able to search out business leads and trending products.Responsibilities To meet and exceed monthly sales targets through the generation of new business for the full suite of the Company Telecom solutions.Create a business development strategy based on market analysis and a comprehensive understanding of the Company Teleco offering and positioning.Executive all required activities to generate new business opportunities (cold calling, networking, referrals etc).Maintain a sound knowledge of the Company’s products, commercial, policies and procedures, in order to identify and progress new business opportunities that meet the Company’s strategic and profitability goals.Keep Management informed by submitting sales pipeline reports and results reports, such as daily call reports and quarterly work plans.Develop and effectively manage strong relationships at multiple levels within prospects.Facilitate the installation process for new business and manage the Client relationship until handover to a designated Account Manager.Provide feedback to Management as to market requirements and conditions relating to the Company’s offering and positioning.Knowledge of products and processes.Reviewing / Evaluating (Systems / Methods).Investigating / Observing / Searching and Collecting.Analysing and diagnosing.Problem Solving / Designing. Education Required Completed Matric or Grade 12.Business Diploma (desirable).Converged Technologies. Experienced Required 3 Years of sales experience in the Telco / Office Automation/ CCTV / Solar / ISP environment focusing on sales of Solutions to Enterprise / Corporate Clients / SME.Strong communication, negotiating and influence skills.Experience in the Telco / ISP environment selling full solutions is essential.Proficient with MS Office and Sales CRM Solutions.Ability to work independently as a motivated self-starter.Customer orientated.Sound business acumen.Knowledge of Telecommunications legislative changes.Excellent command of the English language with excellent telephone voice.Self-motivated, success dr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMjQyNzQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177252&xid=292_242743
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2y
1
To generate orders for the geographical area assigned through the management of customers and resources offering our Client complete portfolio/solutions/services in the assigned areas.Territories include:* Westrand and Northwest* JHB South and Vaal*Jhb East rand and FER*Jhb North and PretoriaJob RequirementsMatriCcCertificate or Diploma from Tertiary institution would be preferred.Technical engineering qualification or experience in selling technical engineering related products a big advantageMinimum 2 years’ experience in a Sales Environment with STRONG EVIDENCE OF HUNTER ABILITY (new business) Minimum 2 years’ experience in a similar environment/ selling technical engineering related equipment or devices or safety PPEJob ResponsibilitiesActive development of customer relationshipsDevelops long-term partnership with the customer defined by the CLIENT rules in a defined geographic areaFocus on sales of CLIENT portfolio (CLIENT and non-CLIENT products): devices and solutions (excluding after sales business)Maximize the sales development through a business plan and implement sales strategies that enable your allocated area(s) to achieve its objective together with the application specialist and modality manager.Develops together with the customer the ideal device / solution portfolio for customer needsMain interface regarding devices / solutions, utilizing all necessary CLIENT resourcesDevelop and maintain relationships with key customers and other relevant bodies to ensure that the allocated area(s) maximum sales potential is realizedResponsibility for sales budget (net revenue, margin), prepares sales forecast for his areaGenerates and manages the sales processArrange hand-over of devices / solutions and application training (optional dependent on regulatory requirements)Participates on road shows and exhibitionsMonitors market, competitor and customer development – informs modality managers about market trendsAssists in receivables managementMonitor the sales performance of competitors to ensure that the company maintains and develops its competitive positionNegotiate and close deals PACKAGE: Basic plus medical plus provident and car allowance PLUS company covers fuel, cell phone, insurance, and LARGE COMM STRUCTURE Company DescriptionOur Client is one of the largest international safety equipment suppliers, with focus on Safety Equipment for gas detection and prevention as well as Safety Devices, PPE and consumables
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2NzMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176100&xid=1266_46730
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We are seeking a driven and results-oriented individual to join our established team as a Commercial Printing Sales Representative!This is an exceptional opportunity for a self-starter with a strong desire to learn and build a lucrative career within a dynamic and supportive environment in the thriving commercial printing industry. You will play a pivotal role in driving sales of our comprehensive printing products and consumables, fostering strong client relationships, and exceeding sales targets.We are looking for someone who possesses:A strong work ethic and a willingness to learnExcellent communication and interpersonal skills, with a focus on building rapport and understanding client needsA demonstrated passion for exceeding expectations and achieving resultsThe ability to work independently, manage time effectively, and prioritize tasksReliable transportation (car required)Access to a laptop and mobile phonePrior sales experience is not required. We offer a comprehensive training program to equip you with the knowledge and skills you need to succeed in this exciting field. You'll gain a deep understanding of the commercial printing industry, including our product offerings, from printing inks and papers to finishing solutions.Compensation:Competitive commission structure: Earn a substantial income commensurate with your performance in exceeding sales targets and building strong client relationships. Our uncapped commission plan rewards your dedication and sales prowess within the commercial printing industry.Guaranteed base salary upon successful completion of probation: Transition to a secure compensation package with a base salary after a successful 3-month probationary period.Benefits:Be part of a winning team in a supportive and collaborative work environmentOpportunity for professional development and a rewarding career path within the commercial printing industryIf you are a highly motivated individual with a strong entrepreneurial spirit and a desire to learn, we encourage you to submit your resume and cover letter to employment@prografik.co.za
7d
1
Johannesburg - Responsible for delivering growth in revenue from existing customers and on-boarding new customers in the region. You are the Customer champion and the face of the company in ensuring customer satisfaction and positioning the company as their partner of choice. Leverage your regional expertise within Enterprise. Defend existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve the regional commercial and operational targets. Develop revenue from new the company products and services, thereby increasing our share of wallet and continue to elevate the company as the partner of choice for services in Africa and the Middle East. Key stakeholder Relationship:InternalVP Global Sales, Regional Directors, Sales teamCommercial Managers, Product & Innovation team, Operations, Finance, HRExternalCustomers, Prospects Minimum Qualifications:MatricBusiness related degree would be an advantageIndustry recognized product certification Minimum Experience:5+ years in Corporate and Enterprise sales environmentGood network across regional corporate and enterprise customersGood sales and technical knowledge of WAN Solutions – including SDN technologies, SDWAN and IPDemonstratable expertise in complex solution selling Other Requirements:Multilingual would be advantageousValid passportOwn transportFlexible working hours to accommodate European / African time zone for internal and external customer obligationsWilling and able to travel internationally and attend trade shows CompetenciesIndustry and Product KnowledgeExcellent appreciation of key Corporate and Enterprise players in the designated region, with a strong portfolio of closing deals in pastTechnical expertise in selling Corporate and Enterprise WAN Solution and services including layer 2, layer 3, IP and SDWANGovernment sector knowledge an advantageKnowledge of regional market conditionsSkills:SalesDemonstrable expertise in complex solution sellingTrack record of building strong relationships across customer business fuctionsRegional trade show experience and planningAbility to identify key customer stakeholders for existing and newly developed products/services Account ManagementRevenue defence; accomplished in retention and cross-sell and up-sell of servicesAdept at building and executing Account Plans (AP’s)ProspectingAbility to identify market trends and opportunitiesCompelling CommunicationStrong written skillExceptional negotiation skills with an ability to influence othersPresentation skillsMicrosoft Office (Word, Excel, Powerpoint, Outlook)Forecasting and GovernanceSales reportng discipline, including pipeline and opportunity managementBehavioralResults orientedAbility to plan and execute Customer responsivenessAbility to influence othersAble to operate independantlyHigh levels of self motivationInitiativeTenacity and resilienceProblem solving skillsRole / Responsibilities:ACHIEVE SALES TARGETS (NET MRR)TasksAchieve new business development
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5OTI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188631&xid=1266_49926
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2y
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JohannesburgPerformance Appraisal:Commission Structures• Assess whether changes need to be made or incentives structures should be put in place in order to ensure that what the company pays is relevant, as well as drives growth and present same to the management team for approval (taking profitability effect on the company into account).• Communicate and train/explain any changes in commission structures and/or incentives to the relevant staff members.• Ensure commission structures for the department (staff/agents/dealers) remain adequate and market related.• Timeously submit month end commission reports to relevant staff and allow opportunity for queries to be raised and ensure same is addressed (MD to look into automating communication).Dealers• Effective dealer administration management (Contracts, annexure's, price lists, etc.) .• Ensure that a team, with agreed upon & defined responsibilities, is in place to deal with all dealer administration in a timely manner.• The level of service to dealers should be a priority and will be assessed by reviews from dealers and internal staff on a quarterly basis.Sales Consultants & Promotion Teams• Ensure the maintenance of the sales rep & promo team bases, this includes the allocation of existing bases to be serviced upon loss of a staff member.• Ensure the Sales Field Supervisor submits timeous & effective feedback based on company requirements.• Ensure the Sales Field Supervisors time is effectively managed by means of a monthly schedule.• Ensure there is adequate structure in place for the on-boarding (which includes detailed training and interviewing) during the trial period.• Oversee the Promotions team division to ensure its viability. Raise any concerns, issues or suggestions for the structure as a whole.• Reassessment of the Sales Field Supervisor position bi-annually to ensure the position is required.• Scheduled visitation by the Sales Manager or management team representative to all staff in the field once a year (excluding Gauteng & Promo team).Sales, Dealers & Promotional Team Reporting• Build reporting pack out as per management requirements, and an agreed-upon schedule.• Continue to build and improve all reporting.• Continuously update and maintain accurate weekly/monthly reporting as required by the Management Team.• Create, review and present feedback to external stakeholders/parties in a professional manner.• Create, review and present feedback to the management team within the organization in a professional manner.• Ensure all expenses are in line with the approved budget.• Report as per pack, 100% on-time, accurate, quality insights into numbers.• Reporting on new business as well as retention ratios on current business.• Sales Managers responsibility to action/ delegate to subordinate and report back on any issues, concerns, suggestions raised during meetings (e.g. Sales budget meeting, etc.).Vehicles and Equipment• Due diligence to be conducted when authorizing repairs, service
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNjQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191111&xid=1266_50645
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We're looking for a candidate to fill this position in an exciting company.Role Responsibility: Business Development of the Logistics Sector Implementation and delivery of the G4S Sector Strategy and associated Business Plan in South Africa. Identifies, qualifies, assists, and manages the closing of new business, driven by the promotion of integrated security solutions. Constantly scanning the Sector for growth potential and pursuing these opportunities with tenacity.Develop relationships with new customers, develop bespoke integrated solutions, and assist in driving additional product lines within existing customers, thereby driving improved profitability within the sector.Responsible for quoting to existing and new customers achieving as high a margin service as the market will permit. Accountable for the financial success and customer satisfaction of engagements under your scope of responsibility. To continually review and improve gross margin profitability, security and operational management capability of all Sector business in South Africa Key Account Management Research industry and market. Analyse competition. Complete customer needs assessment to identify and evaluate specific business opportunities within South Africa.Identify and acquire Sector customers currently serviced by competitors. Develop and implement Key Account Management Plans for all customers within the sector, focusing on customer retention and margin improvement.Develop lasting relationships based on mutual respect with customer's decision makers. Significantly influence customer satisfaction with G4S through knowledge of industry, ability to articulate solution value, and service delivery. Ensure secure, safe, efficient and customer- oriented handling of the operations and customer service.Adherence to local, national and international legislation and procedures and engaging with the Operational Management Team to ensure compliance in all regards. Present marketing materials, proposals, and deliverables to customers with confidence.Participate actively in industry conferences or within all knowledge networks.Assist in the development of the annual budget and business plan for the sector in South Africa. Understand and develop logical arguments on the business impact of implementing future strategies.Be passionate about G4S's capabilities and opportunities for impacting integrated security solutions for the industry in South Africa Develop Operating Network and industry contacts ExternalWorking with the Operational Management Teams to develop and achieve outstanding quality customer service in the Sector.Maintain positive customer experiences when interfacing with G4S.Identify, build, and manage long-term relationships with customers and strategic partners; both existing and potential ones.InternalTo leverage app
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyMTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1204500&xid=317_202167
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We're looking for a candidate to fill this position in an exciting company. Main purpose of the role We are looking for B2B sales specialists to join our MTN campaign, the role entails acquiring new business through cold calling and conversion of prospective customers to actual sales. Achievement of Sales targets and customer satisfaction is key to your success in this role. Duties and responsibilities: Target Achievement: Achieve individual sales target for new business and customer acquisition Cold calling: Ability to acquire new clientsAbility to up-sell and cross-sellStrong focus on acquisitionsAbility to source and convert own leads Customer Relationship management: Responsible for developing relationships with prospectsConduct effective handover of successfully onboarded customers to an account manager Reporting: Provide accurate forecasting on weekly and monthly sales pipelineProvide daily activity and sales reportUp-to-date reporting on marketing leads providedReports to be submitted within the timeframes required Processes and Procedures: Ensure all policies and procedures are adhered toEnsure all interactions are captured on the relevant systems in the approved mannerMinimum qualifications and experience required: Matric / Senior Certificate or equivalent (Minimum)Proficient in MS Office (All packages)No Criminal RecordMust have 1 - 2 years mobile/telecoms experienceMust have at least 1-2 years' Experience in B2B (SME) sales with a track record of acquiring new customers Proven track record in the form of Commission and/or Awards, Accolades, Historic Target AchievementsCandidate profile: Candidate needs to be a vibrant individual that will adapt to the already-existing energetic and fast paced environmentStrong Sales ability coupled with business acumenExcellent presentation skillsExcellent interpersonal skillsAbility to formulate, set and manage goals and objectivesAbility to cope with high pressure levels and manage stress effectivelyStrong relationship building, account planning and process competence skillsTelecommunications product and industry knowledge
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1226247&xid=317_202732
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2y
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