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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202441
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202443
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202440
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202442
4d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
4d
1
SavedSave
Were looking for a candidate to fill this position in an exciting company. Main job function Sales - Drive sales through regular telephonic contact, sales and required service levels of specific accountsTo ensure turnover achievement by soliciting salesTo process orders ad placement thereof with the relevant suppliers Member Management - To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficientlyTo ensure the timely dissemination of critical informationTo ensure the service and different value-added services offered are delivered in an excellent manner Sales Administration - To manage and negotiate the deal request processTo complete the required administration and controls efficiently and accuratelyProcess all orders on the system according to the Company standardQualifications: Minimum qualification - Grade 12 Experience: Computer Literate (MS Office) 2-3 Years work experience in a sales environment Good command of the English language
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyODI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1226481&xid=317_202824
2y
SavedSave
Company Overview:
Starrate is a leading supplier
in the pharmaceutical industry, specializing in providing pharmaceutical
packaging systems, drug administering systems, medical devices, and raw
materials. As the South African sales and distribution partner of various multinational
manufacturing groups, we are committed to delivering high-quality products and
solutions to our clients.
Responsibilities:
•
Provide administrative support to the sales team,
including processing sales orders, preparing quotes, and managing customer
inquiries.
•
Assist with customer account management, including
updating contact information, tracking order status, and resolving issues or
discrepancies.
•
Coordinate with internal departments, such as logistics
and finance, to ensure timely delivery of products and accurate invoicing.
•
Prepare sales reports and analyze data to identify
trends, opportunities, and areas for improvement.
•
Assist in the preparation and coordination of sales and
marketing presentations, meetings, and events.
•
Maintain organized and up-to-date documentation and
records related to sales activities.
Requirements:
•
Bachelor’s degree in Business Administration, Sales,
Marketing, or a related field (or equivalent experience).
•
Previous experience in a sales support or sales
administrative role, for manufacturers or distributors, or suppliers ideally
within the pharmaceutical or medical supply industries.
•
Strong organizational and multitasking skills, with the
ability to prioritize tasks and meet deadlines in a fast-paced environment.
•
Excellent communication and interpersonal skills, with a
customer-focused mindset.
•
Proficiency in Microsoft Office Suite and CRM software.
•
Attention to detail and accuracy in data entry and
documentation.
•
Ability to work independently and collaboratively as part
of a team.e-mail: theresa@starrate.co.za
5d
SavedSave
Company Overview:
Starrate is a leading supplier
in the pharmaceutical industry, specializing in providing pharmaceutical
packaging systems, drug administering systems, medical devices, and raw
materials. As the South African sales and distribution partner of various multinational
manufacturing groups, we are committed to delivering high-quality products and
solutions to our clients.
Responsibilities:
•
Develop, build and maintain strong relationships with key
accounts with pharmaceutical manufacturers nation wide, understanding their
needs and providing tailored solutions.
•
Drive sales growth by identifying new business
opportunities, as well as within existing accounts and expanding the company’s
product offerings.
•
Develop and execute strategic account plans to achieve
sales targets and maximize revenue from assigned accounts and business division
•
Collaborate with internal teams, including supporting general
sales, marketing, and product development, to ensure alignment with customer
needs and objectives.
•
Act as the primary point of contact for assigned
accounts, addressing inquiries, resolving issues, and ensuring exceptional
customer service.
•
Stay informed about industry trends, market developments,
and competitor activities to identify opportunities and threats.
Requirements:
•
Bachelor’s degree in Business Administration, Sales,
Marketing, or a related field.
•
Proven track record of success in sales or account
management ideally with products supporting the pharmaceutical manufacturing
industry; packaging, delivery systems, medical devices, raw materials, or
chemicals; with a minimum of 5 years experience.
•
Strong interpersonal and communication skills, with the
ability to build rapport and credibility with key stakeholders.
•
Excellent negotiation and problem-solving abilities.
•
Results-oriented mindset with a focus on exceeding sales
targets and driving business growth.
•
Ability to travel, and work independently and
collaboratively in a fast-paced environment.
•
Proficiency in CRM software and Microsoft Office Suite.e-mail: theresa@starrate.co.za
5d
1
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A Company based in Redhill- Durban KZN has a vacancy for an experienced Admin Telesales Clerk. (FMCG Food Packaging) Job Requirements:Prepare and submit customer invoicesCode, post, and receipt paymentsPrepare and coordinate deposit activitiesMonitor customer accounts for non-payment and delayed paymentCheck, verify and process invoicesPrepare payments for signatureSort, code and enter accounts payable dataAnalyse discrepancies and unpaid invoicesCollect, confirm and process timesheets and overtimePrepare and distribute payroll checksTrack employee vacation and sick timeUpdate, verify and maintain accounting journals and ledgers and other financial recordsAssist in month end reporting proceduresFind and use accounting data to resolve accounting problems and discrepanciesTrack and audit petty cashAssist with employee expense reportsPerform filing and general administrative tasksLiaise with other departments/customers/vendorsTelesales by calling exciting client on orders and development / cold calling new potential clientsCapture stock inventory / outline shortage of stock Experience and Qualification:Grade 12/Matric1 and more year’s clerical account experienceTelesales on cold calling/looking for potential lead in related industryMS Office and knowledge of accounting software (Sage Pastel)Knowledge of general accepted accounting and bookkeeping principles and proceduresPlanning and organizingAttention to detailCustomer service orientatedGood communication skillsExcellent telephone mannersClear criminal record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5Mjk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126677&xid=1266_39296
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A Company based in Redhill- Durban KZN has a vacancy for an experienced Admin Telesales Clerk. (FMCG Food Packaging) Job Requirements:Prepare and submit customer invoicesCode, post, and receipt paymentsPrepare and coordinate deposit activitiesMonitor customer accounts for non-payment and delayed paymentCheck, verify and process invoicesPrepare payments for signatureSort, code and enter accounts payable dataAnalyse discrepancies and unpaid invoicesCollect, confirm and process timesheets and overtimePrepare and distribute payroll checksTrack employee vacation and sick timeUpdate, verify and maintain accounting journals and ledgers and other financial recordsAssist in month end reporting proceduresFind and use accounting data to resolve accounting problems and discrepanciesTrack and audit petty cashAssist with employee expense reportsPerform filing and general administrative tasksLiaise with other departments/customers/vendorsTelesales by calling exciting client on orders and development / cold calling new potential clientsCapture stock inventory / outline shortage of stock Experience and Qualification:Grade 12/Matric1 and more year’s clerical account experienceTelesales on cold calling/looking for potential lead in related industryMS Office and knowledge of accounting software (Sage Pastel)Knowledge of general accepted accounting and bookkeeping principles and proceduresPlanning and organizingAttention to detailCustomer service orientatedGood communication skillsExcellent telephone mannersClear criminal record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5Mjk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126677&xid=1266_39296
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BUSINESS DEVELOPMENT MANAGER X 2 - Our client in DURBAN is seeking to fill this role. Must have minimum 5 years’ experience in the Logistics IndustryKNOWLEDGE & EXPERIENCEMust have a Grade 12 or Senior Certificate equivalent (to be submitted with application)Bcom Logistics would be preferable (to be submitted with application)Minimum 5 years’ experienceProven Track record of successSKILLS & ATTRIBUTESExcellent client orientation & negotiation skillsAbility to generate salesStrong communicationProblem solving skillsTime ManagementAbility to handle pressureTarget drivenAbility to operate within a Senior Management/Board LevelPRINCIPAL ACCOUNTABILITIESDevelopment of New BusinessFocus on development of New Business Revenue growth through prospecting, qualifying and closing dealsPrepare tenders, reports, presentations, proposals /rates for all types of customersGenerate and follow up on qualified leads in line with company specific requirementsAnalyse clients needs and propose Rhenus specific solutions and close the dealService ExcellenceEnsure continuous follow-up on pending clients and prospectsManager and retain client relationships on all levels and provide a professional service including after-sales services, client enquiries and regular follow upsSales Target and AdministrationExceed sales objective of assigned targets by promoting and selling all Rhenus services through professional salesEnsure consistent achievement of all relevant product/monthly targetsManage all relevant internal administrative processesAttend all meetingsProduct knowledgeLearn new products knowledge and acquire improved selling skills and communicate to the Sales TeamKeep abreast of competition services and marketsCommunicationsEnsure effective and ongoing communication between the sales teams and supporting departments within the Company at all levelsRespond and assist on all Sales department queries as communication by the sales teamEnsure effective communication with colleagues and clients Salary - Market RelatedUndertakings – Criminal & Credit CheckApplication Process: Online applications will receive preference, alternatively e-mail your CV, Matric Certificate/qualifications & recent head & shoulder photo to: Solutions@workafrica.co.za, using Job Title BUSINESS DEVELOPMENT MANAGER DBN as a reference in your application. If you receive no feedback within 3 weeks, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNzAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1143536&xid=1266_40703
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A Valued client is looking to onboard a Trade Marketer in KZN.JOB OBJECTIVE:To develop a Trade marketing plan for the region in line with the sales channels and with thecompany Brand plans. To promote the products in store by right placement in category, outof category or extra displays and to work with top retailers and our sales agents to make plansaccording to category roles in their stores with the ultimate goal of achieving the sales budget.TASK DESCRIPTIONSalesTrack auto replenishment ordersAnalyse site cover reportsProduct rangingReview and update of price files when requiredEnsure products on shelf match consumer profileArrange displays for Top seasonal products/promotionsCross merchandisingImplementation of planogramsNegotiate additional space for promotions and launchesManage merchandising teamTraining of merchandising teamsAssist with new store openingsRegular meetings with key customersNew product listingsMarketingMonitor sales & merchandising team about promotional activitiesCoordinate ATL advertising in storesAudit utilisation of POS material in storesInspection and assessment of the display for range, seasonality, position, stock levels, etc.Feedback to Marketing Manager on in-store promotion staff and salesMINIMUM REQUIREMENTSMatric is essentialA tertiary qualification in Sales, Marketing or Business Administration will be an addedadvantage5 years Sales and Marketing experience in retail environmentStrong computer skills (MS Office)Good negotiation skillsGood customer relationshipsThe role includes extensive travellingSolution oriented
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM1MzczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122569&xid=1266_35373
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Were looking for a candidate to fill this position in an exciting company.Job Description: Our client is seeking a Sales Engineer/Technical Sales Rep to join their team. The successful incumbent will be responsible to ensure that revenue growth and customer acquisition targets are met, by generating new business, as well as maintaining and enhancing relationships with existing customers. Main job function Source new business/ clientsMaintain client relationshipsHandle sales administrationInternal sales (telephone sales)Qualifications: Degree or National Diploma in Sales and Marketing/Business Skills Experience:At least 3 years of experience in Sales and Marketing A proven track record in sales and especially selling services Experience in preparing quotes and proposals Experience selling recurring business/ long term contracts to industrial customers Experience in planning and pricing projects is an advantage Experience with contracts and tenders is an advantage Experience with paint coatings, heavy duty coatings and or composites is an advantage Advanced Computer Literacy (MS Office Word, Excel, PowerPoint & MS Project) Experience using CRM software is an advantage Ability to read engineering drawings is advantageous Ability to do physical measurements and do required calculations Excellent interpersonal, verbal and written communication skills Customer Focus/ Building relationships Sales ability and persuasiveness Contributing to team success Initiative Attention to detail Honest, responsible and accountable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAxMTQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138138&xid=317_201146
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Durban The ideal person must be self-motivated and trustworthy, and be able to work to achieve targets.Internal Sales / New business developmentMust be an reliable dynamic Internal Sales candidate to join and support our existing team.Requirements:Grade 12Sales and marketingPrevious proven sales experience Customer serviceBusiness DevelopmentSkill:Proven sales experience - cold calling, well articulated, customer visits if necessaryProven experience within the sales industryExperience in the office stationery, office furniture, office products industry would be an advantageOutstanding communication and interpersonal abilities, including professional telephone mannerExcellent organizational skillsDeadline DrivenExcellent knowledge of MS OfficeSelf-motivated and willing to go the extra mileJob Function:Attending to client queriesCompiling quotes to customersProspecting for new clients Sourcing quotes from suppliersGeneral administration and reporting
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM2ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121772&xid=1266_36895
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A Valued client is looking to onboard a Trade Marketer in KZN.JOB OBJECTIVE:To develop a Trade marketing plan for the region in line with the sales channels and with thecompany Brand plans. To promote the products in store by right placement in category, outof category or extra displays and to work with top retailers and our sales agents to make plansaccording to category roles in their stores with the ultimate goal of achieving the sales budget.TASK DESCRIPTIONSalesTrack auto replenishment ordersAnalyse site cover reportsProduct rangingReview and update of price files when requiredEnsure products on shelf match consumer profileArrange displays for Top seasonal products/promotionsCross merchandisingImplementation of planogramsNegotiate additional space for promotions and launchesManage merchandising teamTraining of merchandising teamsAssist with new store openingsRegular meetings with key customersNew product listingsMarketingMonitor sales & merchandising team about promotional activitiesCoordinate ATL advertising in storesAudit utilisation of POS material in storesInspection and assessment of the display for range, seasonality, position, stock levels, etc.Feedback to Marketing Manager on in-store promotion staff and salesMINIMUM REQUIREMENTSMatric is essentialA tertiary qualification in Sales, Marketing or Business Administration will be an addedadvantage5 years Sales and Marketing experience in retail environmentStrong computer skills (MS Office)Good negotiation skillsGood customer relationshipsThe role includes extensive travellingSolution oriented
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM1MzczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122569&xid=1266_35373
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