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Results for call center agents jobs in Sales Jobs in Johannesburg
1
Remote Inbound Sales & Service AgentsWe have an exciting opportunity for experienced Customer Service Agents to join this organisation as they revolutionise the Telecommunications marketplace.These roles offer a 2 week training program coupled with ongoing support to ensure your continued success.You will be responsible for delivering an exceptional Customer Experience with both new and existing customers around the launch of new products into the market, activating accounts and supporting them to understand the service options. This is NOT a sales role.Requirements:Minimum 6 months experience in a call center position or retail experience in mobile telephonyExceptional customer service skillsSuperior communication skills, both written and verbalExperience working with mobile phones, plans & data is highly advantageousExperience with social media and online chat is also advantageousA strong work ethicA "Can Do" attitudeThis position will see you working varied shifts Monday to Saturday 8am - 8pm.You will need a dedicated home office space. The client will provide the rest. On offer is a fantastic basic salary plus home office expenses and data plus the opportunity to earn a commission.To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwODg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147523&xid=1266_40889
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2y
We are currently in search of field researchers for projects across South Africa, as well as call center agents to join our team at our Johannesburg offices in Randburg Ferndale. Candidates should possess strong interviewing skills and at least a Matric Qualification. Fluency in English and at least one other South African language is required for all applicants. Please send your CV to info@sigmakairos.co.za.
24d
Ads in other locations
1
Our client in the Truck Industry is seeking a Customer Service Agent with a technical/call-center background in breakdown assistance. This position will be based at their HQ in Isando.
Duties:
Manage a large number of incoming/ outgoing calls.
Generate red alerts and escalation to higher management within a reasonable time frame.
Building sustainable relationships and trust with customers through interactive communication.
Obtain accurate valid and complete information by using the correct tools supplied.
Meet customer team targets.
Keep records of customer interactions process customer complaints and file documents.
Follow communication procedures, guidelines, and policies set by the Company.
Handle customer complaints and provide appropriate solutions and alternatives within the time limits.
Follow up and ensure the case is resolved within the time frame.
Go the extra mile to engage with the customer to resolve his complaint.
Requirements:
Matric or higher tertiary qualification
Code 8 license
Minimum 2 years in similar role
Read, Write and Speak English
Proven customer support experience or
experience as a Client Service Representative
Strong phone contact handling skill and active
listening
Familiarity with CRM systems and practices
Excellent communication skills
Attributes:
People first attitude.
Technical and critical writing.
Empathy.
Ability to use positive language.
Clear communication skills.
Understand the customers point of view.
Seek a solution.
Remain calm and collected.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTk2MS9BSw==&jid=1797635&xid=E.L001961/AK
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19h
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