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We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people–our staff, our franchisee partners and our customers. At SIXT Australia, we know our people are what revs up our business. That’s why we’re committed to creating exceptional careers, not just jobs. We’ve created career pathways to support your goals to help you move anywhere in our business and the country. Health, wellbeing and work/life balance are non-negotiable. That’s why we’re committed to providing a safe and healthy environment, flexible working arrangements including regular work from home, and employee perks to support this commitment. And, oh, the benefits: There’s up to 30% off SIXT rentals around the world for you, and up to 25% off SIXT rentals globally for your family and friends—but that’s just the tip of the iceberg. As part of the NRMA Group, you have access to a vast range of employee discounts, savings and special offers, and even more from our partners across banking, health insurance, fashion and more. SIXT Australia is seeking a Full Time Area Manager to join the team at Alice Springs.About the role The Area Manager – Alice Springs is responsible for providing support in major areas of the business, reporting to the Regional Manager SA/WA/NT for SIXT Australia. You will be responsible for: Manage all staff to achieve maximum efficiencyDaily morning meeting with operational team- set daily focus.Ensure all locations within the area of responsibility are supported with rentable fleet and drive utilisation targets accordinglySupport staff by working on counter or any part of branch if requiredCreate and maintain a positive working environment that promotes open communication & empowermentDrive change & company initiativesEnsure all staff fully understand their role & how their performance will be measuredEnsure the annual Appraisal process (Blueprint) is completed in a timely and meaningful wayGenerate excitement and passion in customer service initiatives through open communication and sharing of best practice.HSE Compliance- ensure that employees are adhering to safe work practices,that all relevant Policies and procedures are implemented,Make positive steps to understand the nature of the operations on their site and understand the potential hazards and risks associated with the businessYou’ll have: Demonstrated effective usage of interpersonal skills along with communication style to coach staff in selling to customers and providing exceptional serviceDesire to work in a competitive environment where sales targets are exceeded & results are achieved through teamworkProven ability to exceed customer expectations in terms of the service and
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