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Results for managers in Sales Jobs in Free State
1
PURPOSE OF THE JOB
Business Development Manager will be responsible for the New Sales as well as associated administrative personnel.
JOB OBJECTIVES
Recruitment, training & development and performance management of the individuals within the New Sales teamsPlanning & coordination of all functions related to achieving growth budgets as well as related general management dutiesActively leading new sales within each regionSales & campaign planningManagement reportingDevelops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitabilityPrepares action plans by individuals as well as by team for effective search of sales leads and prospectsInitiates and coordinates development of action plans to penetrate new marketsConducts one-on-one reviews with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performanceAssists Account Executives in preparation of proposals and presentationsAccurate and efficient management of sales statistics and reportsEfficient management of workflow procedures within areas of operational responsibilityEffective management of process and procedure with a strong action and change management orientationCreative and effective planning and implementation to ensure the achievement of relevant targets and objectives
Level of Tertiary Education
Grade 12 - DesirableDiploma in Business management or related
Job-Related Work Experience
2-year ICT industry experience3 years junior management experience3 years successful Corporate Direct Sales experience
Job Knowledge
Application of CRM / Voxzal / Trax and sales processesSound understanding of telecommunications, networking & data
Job Skills
Understanding of financial management principlesGood prospecting, negotiation and presentation skills
Tasks
PlanningImplementing / Co-ordinatingControlling / DirectingReviewing / EvaluatingSupervising / DirectingAppraising / Evaluating / DevelopingMotivatingAssisting / CaringDisciplining / Disputes / GrievancesCounsellingCo-operating / LiaisingInvestigating / Observing / Searching / CollectingTaking Information from the SensesHandling Information / Following InstructionsArtisti...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA4ODkzODkwP3NvdXJjZT1ndW10cmVl&jid=1080527&xid=1808893890
2h
1
Bloemfontein - Client seeking a Pharmacy Sales Representative to call on Pharmacies in the Freestate and Northern Cape, must have the below credentials:2 years’ experience as a Pharmaceutical Sales Representative.Matric + Degree in Science related fieldsComputer literacy: MS Office (proficient in Excel, Word & Power Point)A valid driver’s licenceKnowledge of and experience in independent and corporate PharmacyAbility to read, understand and communicate key outputs of clinical trials To constantly achieve individual regional and divisional sales targetsDevelop and maintain excellent relationships with Key Opinion Leaders and Key CustomersEnsure adherence to product marketing strategy through management of stock levels, merchandising, promotional activity at pharmacies, and dispensaries.To identify opportunities in the market for new products and new growth areas for the businessSuccessfully implement sales and marketing strategiesAnalysis of regional sales, competitor and market share data, then help develop strategies and action plans to maximise sales potential in the respective areaTo respond adequately and professionally to customer complaints and queriesConsistent application of strategic prioritiesStrong service orientedSound understanding of business principles and processesAttention to detail and selling skillsProblem solving and decision-making skillsStrong financial and numeric skillsKnowledge of industry trends, competitor and market dynamicsAnalytical skillsAbility to plan and work independently.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MjMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126890&xid=1266_39230
2y
1
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Complement Recruitment are recruiting for a Depot Key Account Manager for a raw materials/receiving warehouse company based in Bloemfontein, Free State. This is a permanent position, the duties are very similar to that of a Senior Account Manager, managing key client accounts, customer deliveries and monitoring the KPI’s as per the SLA, with the additional responsibility of managing the day to day activities of the depot. Salary: R40k Basic + BenefitsMinimum Requirements:Grade 12; Relevant tertiary qualification would be advantageous (Supply Chain, Warehousing)3 Years’ experience as a Depot Manager, Logistics, Supply Chain, Distribution Key Account ManagerDriver’s License, Own TransportStaff Management experienceExperience in the steel industry advantageousComputer literate (Microsoft Word, Excel & PowerPoint, Lotus, Sales Logics, ERP)As per the Company’s Employment Equity plan preference will be given to candidates (with required skills & experience) in the underrepresented groups.Skills And Knowledge:Excellent communication – client relations & service orientation skillsAttention to detail & follow up skillsAdministrative skills, MonitoringClient Retention And Key Account ManagementStaff Supervision Good planning & organizing skillsDuties:The implementation and management of marketing and sales strategiesThe achievement of set sales and ASP budgetsIncreasing the distribution channels of products and services offered by the companyWorking alongside specifying agencies to ensure product specifications with specifiersResolving customer complaints that might arise Pricing of tender documents as well as day to day quotations requested by customers inclusive of estimations from plans submitted by customersMonitoring and reporting of competitor pricing and strategiesRegular product training for internal staff and customers alikeContinuous promotion of company products to markets dominated by other products – government projects and sheet metal projects (Interaction with government officials and other stake holders)Assist in the effective management of customer accountsBuilding long-term business relationships with customersSubmission of monthly management and market reports as required by superiorStaff appraisals and performance managementAuthorisation, management and budgeting for depot running costsMonthly auditing and authorization of transporter claimsFulfilling the internal sales function if and when requiredEnsuring site safety and that company health and safety standards are implemented and adhered to in the daily depot operationsDepot product mix forecastingDepot stock control and involvement in sales planning and forecastingCompetency in required computer software, e.g. Sales Logics, Microsoft Office and Lotus notes to ensure effective administration, communication and presentation skillsAdhere strictly to the company’s policies with regards to business ethics and anti-competitive behaviour
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyNTkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1154260&xid=1266_42593
2y
1
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A Dynamic Pharmaceutical company is looking for a Sales Representative in Bloemfontein. The main purpose of the job:To manage the territory by planning, organizing and targeting customers to achieve set Qualitative and Quantitative target. Key Responsibilities:Achieve and exceed set qualitative and quantitative targetsEffectively manage the territory by means of planning, territory analysis, and targeting and call coverage of customersTo conduct a sales evaluation and sales call on independent pharmacies in the assigned regionTo implement an 80 / 20 targeting approach on assigned customer baseTo develop and focus on the A, B, and C call list using MEd pages databaseEnsure an effective implementation of set sales and marketing strategiesTo achieve the set standard of knowledge regarding the territory, customer, promoted product and competitor productsEnsure that the activities always comply with relevant legislation, ethical standards, and company policiesReal time and full use of Repwise and SSD system to ensure operational effectivenessTo report timeously all operational field issuesTo manage expenses effectively to ensure growth in region, all expenses for the month to be submitted by the 25th every monthTo sell across the company rangeTo report on market and competitor activity in regionTo initiate and implement marketing activities at Independent Pharmacies and Doctors after approval of campaign from Sales Manager/Ops Manager and MDTo achieve a call rate average of 9 Pharmacies and 1 Doctors / Dentists per day as measured on RepwiseTo be able to effectively communicate technical knowledge of the company’s product range in order to influence the habits of the targeted customer in the assigned territoryEnsure day-to-day flow of information of competitor activities and general company transactions via technology- based tools supplied by the companyTo grow and develop new business thereby building up a solid customer baseManage the territory to achieve service level requirements in a cost-efficient mannerBe present at team meetings.Provide daily reports/feedback as and when requireMinimum Requirements:Grade 12/MatricSolid Sales and new business development track recordExperience in pharmaceutical industry would be beneficialOwn vehicle and driver’s licenseStrong consultative selling skillsStrong communication skillsPersonality and attributesCapable of working independently, and having responsibility as an individualClear criminal record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MzkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122976&xid=1266_37391
2y
1
SavedSave
A Dynamic Pharmaceutical company is looking for a Sales Representative in Bloemfontein. The main purpose of the job:To manage the territory by planning, organizing and targeting customers to achieve set Qualitative and Quantitative target. Key Responsibilities:Achieve and exceed set qualitative and quantitative targetsEffectively manage the territory by means of planning, territory analysis, and targeting and call coverage of customersTo conduct a sales evaluation and sales call on independent pharmacies in the assigned regionTo implement an 80 / 20 targeting approach on assigned customer baseTo develop and focus on the A, B, and C call list using MEd pages databaseEnsure an effective implementation of set sales and marketing strategiesTo achieve the set standard of knowledge regarding the territory, customer, promoted product and competitor productsEnsure that the activities always comply with relevant legislation, ethical standards, and company policiesReal time and full use of Repwise and SSD system to ensure operational effectivenessTo report timeously all operational field issuesTo manage expenses effectively to ensure growth in region, all expenses for the month to be submitted by the 25th every monthTo sell across the company rangeTo report on market and competitor activity in regionTo initiate and implement marketing activities at Independent Pharmacies and Doctors after approval of campaign from Sales Manager/Ops Manager and MDTo achieve a call rate average of 9 Pharmacies and 1 Doctors / Dentists per day as measured on RepwiseTo be able to effectively communicate technical knowledge of the company’s product range in order to influence the habits of the targeted customer in the assigned territoryEnsure day-to-day flow of information of competitor activities and general company transactions via technology- based tools supplied by the companyTo grow and develop new business thereby building up a solid customer baseManage the territory to achieve service level requirements in a cost-efficient mannerBe present at team meetings.Provide daily reports/feedback as and when requireMinimum Requirements:Grade 12/MatricSolid Sales and new business development track recordExperience in pharmaceutical industry would be beneficialOwn vehicle and driver’s licenseStrong consultative selling skillsStrong communication skillsPersonality and attributesCapable of working independently, and having responsibility as an individualClear criminal record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MzkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122976&xid=1266_37391
2y
A National Casket and Coffin Manufacturing Company
requires a Marketing and Admin Assistant at its Retail Warehouse and
Distribution Centre in Bethlehem. We are seeking an individual with experience
in the areas sales and marketing, stock and asset control. We are seeking a
very strong and vibrant sales person to develop and grow with the company with competency
areas not limited to:
·
Strong marketing and sales experience
·
Good communication and writing skills
·
Must be willing to travel and market the
range of products
·
Be able to increase sales and bring in new
customers
·
Develop and manage a new customer data
base.
·
Provide trend analysis of customer
purchases.
·
Maintain and develop strong customer
relationship.
·
Contribute to product change, enhancements
and development based on customer requirements and market trends.
·
Be able to visit customers and promote the
company, sales and products
·
Must be able to speak and communicate in
the local language.
The
incumbent must be computer literate, know how to work on Excel, emails & an
accounting software package with Inventory management and control. Must be Honest
and reliable, No criminal records.
This is an exciting position that we are
willing to develop with a the right individual that is willing to learn and
bring a positive vibe to the company. If you are energetic and a goal setter,
we are interested in hearing from you.
Please send CV with salary expectancy
and traceable references to finmanager@casketsgalore.co.za
or use the link to upload your CV.
The Head office is based in Durban.
19d
1
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Responsibilities: Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in storeEnsure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities to increase turnover.Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.Create an inspiring environment. Have fun. Behavioural requirement: Honesty in dealing with cash and financesBuilding and maintaining relationshipsInnovation and change managementThinking adaptabilityTaking ownership Minimum requirements: Six months of retail experienceMatric or equivalentClear Criminal recordMicrosoft – Computer ProficiencyAbility to communicate effectively.Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNzE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214117&xid=1320_13714
2y
1
SavedSave
WE ARE HIRING ‼️ Company: Diesel Boys Location: BLOEMFONTEINWe have an open position available in our Sales Department. We are preferably searching for a candidate between the ages of 20-27. Training for the specific position will be provided. However, we do require that you have telephonic client service experience.Minimum Requirements:• Client Service related knowledge. This includes telephonic communication skills.• Currently residing in Bloemfontein ,Surrounding areas.• Have own transport to and from work.• General computer knowledge.Personal Attributes:• Organized.• Fast learner.• Team player.• Eager and hard working.• Adaptable.• Can work under pressure.• Good time management skills.• Focused and responsible.• Competent.• Extreme attention to detail.• Take initiative towards duties and tasks.General or advanced vehicle licensing knowledge would count to your advantage but is not a requirement in order to be considered for the position.✉️ please forward your CV to Melissa 064 677 2903 if you are interested in applying. See less— in Bloemfontein.Comments
8mo
1
SavedSave
Company: Diesel Boys Location: BLOEMFONTEINWe have an open position available in our Sales Department. We are preferably searching for a candidate between the ages of 20-27. Training for the specific position will be provided. However, we do require that you have telephonic client service experience.Minimum Requirements:• Client Service related knowledge. This includes telephonic communication skills.• Currently residing in Bloemfontein ,Surrounding areas.• Have own transport to and from work.• General computer knowledge.Personal Attributes:• Organized.• Fast learner.• Team player.• Eager and hard working.• Adaptable.• Can work under pressure.• Good time management skills.• Focused and responsible.• Competent.• Extreme attention to detail.• Take initiative towards duties and tasks.General or advanced vehicle licensing knowledge would count to your advantage but is not a requirement in order to be considered for the position.✉ please forward your CV to Melissa 064 677 2903 if you are interested in applying.
8mo
Ads in other locations
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• Shi...Job Reference #: 202413
1h
SavedSave
We
are looking for Retail Sales Consultant to provide excellent customer service
and meet sales quotas for our business. Candidates with strong communication
skills who can make customers feel welcome. A positive attitude and a desire to
promptly resolve potential customer issues or complaints will make you
successful in this role. Ultimately, you will ensure that customers leave our
store satisfied and you will contribute to the store’s profitability.
Responsibilities
·
Greet customers and advertise products
·
Provide accurate information (e.g. product features, pricing and after-sales
services)
·
Answer customers’ questions about specific products/services
·
Conduct price and feature comparisons to facilitate purchasing
·
Cross-sell and up sell products
· Ensure
stock is up to date
·
Coordinate with the Retail Sales Representatives team to provide excellent customer
service (especially during peak times)
·
Inform customers about discounts and special offers
·
Provide customer feedback to the Store Manager
·
Stay up-to-date with new products/services
·
Must have reliable transport.
·
Must be willing to work retail hours.
· Tech
savvy
. Must
be able to speak fluent English
Email
or Whatsapp us your CV with a recent picture of yourself to
mobileoutfittersgateway@gmail.com
/ 079 461 2108
30min
1
SavedSave
Surgo is recruiting for an experienced German Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak German and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both German and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202350
1h
1
SavedSave
Surgo is recruiting for an experienced Korean Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Korean and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Korean and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202356
1h
1
Quality Assurance Team Leader
CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market.
We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our international sales campaigns.
Key Responsibilities:
Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents performance in international campaigns.Develop and implement comprehensive QA processes and guidelines to ensure adherence to sales scripts, compliance standards, and best practices.Conduct regular quality assessments of sales calls, chat interactions, and other customer interactions to identify areas for improvement.Provide feedback, coaching, and training to sales agents to enhance their sales skills, product knowledge, and customer service abilities.Collaborate with campaign managers and trainers to develop and update training materials and ensure that sales agents are well-equipped to succeed.Generate and analyze QA reports and metrics to track performance trends, identify root causes of quality issues, and recommend corrective actions.Foster a culture of continuous improvement and quality excellence within the team.
Qualifications and Requirements:
3+ years’ experience in international sales campaigns, with a strong understanding of sales processes and techniques.3+ years’ experience in a QA TL / similar role within a call center/ BPO or sales environment.Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.Proficiency in using QA tools and software.Knowledge of international sales compliance regulations and standards.Rotational Shifts: 15:00pm to 4:00am
https://www.ditto.jobs/job/gumtree/2600386370?source=gumtree
1h
1
Basic Function
End-to-end ownership for managing technology operations in a hybrid operating environment, address support challenges and be the escalation point for issues in network, system and voice environment.Partner with business and clients for all new RFP/RFI and enable effective and timely onboarding of new clients.Effective partnership with global teams and drive efficiency and adoption of enterprise capabilities.Responsible for identifying areas of improvement and implement service improvement initiatives.Efficient service delivery of multiple client relationships in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per contractManage Customer Relationship and act as a first Point of Contact for any Process / Functional Escalations.
Essential Functions
Supplier Management – Manage business relationships with external partners and participate in regular supplier reviews.Effectively manage all Internal, external, client and statutory audits.Client Portfolio Management – End of End documentation / reporting ready & up-to-date for any business requirement.Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Participation in Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
Minimum 16 – 18 years in managing technology operations for a large organization in outsourcing environment.Willingness to work in a 24 x 7 environment.
Availability
To start ASAP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTgwMzc0MjI5P3NvdXJjZT1ndW10cmVl&jid=1173189&xid=2180374229
1h
1
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Our client in the Information Service Industry is searching for someone to join their team in Sandton.
Responsibilities
The CMO is part of the companys leadership team focussed on Marketing Activities. This role will play a fundamental role in how the company grows over the coming years, and will offer a fantastic opportunity to not only help further scale our existing products but also influence new content.This is a strategic role that brings together the various pillars of Marketing but will require someone who is also able and willing to get stuck in, contribute practically, influence action and drive performance.The CMO shall be responsible for the overall strategies of the various teams within Marketing and will be expected to establish an effective organisation framework between the teams in order to leverage opportunities and improve ROI. As such, the CMO shall oversee and positively influence the contribution of Marketing to the company’s goals and objectives.Importantly, the CMO will also be required to establish close, collaborative relationships with the respective departments to ensure the voice of Marketing (and that of our players) is heard. The CMO will be expected to support the various teams within Marketing and establish effective reporting that helps improve understanding across the business, drives action and delivers value; detailing progress and profitability of all Marketing initiatives to each of the game teams, across the company, to the leadership team and in Board meetings.This role combines the creative part of Marketing and the functional expertise of the channels with a data driven performance-based approach. The CMO will also collaborate with other leaders from across the group on common projects and for group-wide knowledge sharing
Role Responsibilities & expectations:
Responsible for Marketing, including: o Performance Marketing across multiple channels including Facebook, Google, Networks & ASO o Brand/positioning and Product Marketing o Creative Services production of well-fitting and high-performing creatives o Platform relations (i.e. Apple & Google) o Community Management (including social media and influencer activity) o Ownership of all existing Customer Touchpoints o Promotional and Communication Strategy Planning and Execution o Automation and Journey Structure Definition o Brand/positioning and Product Marketing o Working closely with the Creative Studio to ensure production of well-fitting and high-performing creativesWork with the leadership team to agree high-level Marketing strategy/plans and goals/targets that drive profit and complement business objectivesSet the overall strategy for Marketing to keep being ahead of competitors in terms of ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjUxMTg1NTkxP3NvdXJjZT1ndW10cmVl&jid=1619495&xid=3251185591
1h
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Internal Sales (Albertsville, Johannesburg)
My client, a leader in South Africas security equipment industry seeks to employ an Internal Sales person preferably form the security sector.
Minimum requirements
Matric certificate / Grade 12Computer skills (Outlook, Excel and Word).Own Transport.ACCPAC or similar software experience will be an advantage.Experience in the security industry will be beneficial.
Duties and responsibilities
Loading and processing of quotes and orders on ACCPAC.Invoicing of sales orders.Processing of card payments.Running day end on card machine and double checking all transactions with accounts.Following up and processing of back orders.Calling of clients on an allocated base to get orders.Achieving set date daily targets.
Skills required
High aptitude level.Meticulous with strong attention to detail and accuracy.Strong numerical skills.Methodical.Customer-centric.Good interpersonal skills.Responsive.High level of confidentiality and professionalism.Good time management skills.Strong communication skills (verbal and written).Ability to cope with pressure and deadlines in a fast-paced environment.Ability to work independently as well as in a team.
To start asap
Salary: R15 000 - R18 000
Benefits: Medical aid and Pension Fund
Working hours: Monday to Thursday – 08h00 – 17h00 / Friday 08h00 – 16h30.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzU2NDc4MzI1P3NvdXJjZT1ndW10cmVl&jid=122215&xid=2756478325
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Our client in the Automotive industry is seeking a Temporary Group Parts Quality Engineer in Centurion.
To implement the Kassel K –VO-Q Quality Management Objectives in the Group Parts, as well as optimizing and measuring them for conformance to the group quality standards, to meet the Distribution Centre delivery schedules and dealer service levels.Tasks:
Auditing and approval of Local Suppliers.
Manage supplier ratings.
Approval of local supplied parts via BeOn system.
Claim process of quality complaints to local suppliers via KPM-Halle system.
Regression process for claims against local suppliers.
Delivery performance rating of local suppliers.
Escalation process for critical local suppliers.
Establishment of quality targets & Technical Factors with local suppliers.
Conduct Logistics Process audits as Per LoPA requirements.
Ensure sustainability of LoPA standards.
Conduct product audits to ensure early detection of potential claims from dealers.
Carry out regular quality review meetings to focus on reducing claim rates and improve customer satisfaction to dealer network.
Coordinate cross functional activities to improves warehouse efficiency and reducing quality costs
Coordinating top themes / topics affecting customer satisfaction with dealers & driving tangible measures to bring improvements.
Monthly Claims reporting.
Management of QMS system and coordinate internal and External annual group audit.
Qualifications
B-Tech Quality / BSC Degree, Artisan plus a national diploma and 5 years’ experience in quality management.
Requirements:
Minimum of 5 years work experience in the motor industry.
Advantageous:
Competent with the group systems. (e.g. BEON, KPM Halle, Hyper KVS, LIMS, NOLIS, SAP, ISQAD, GAS-TI etc.)
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAxMS9BSw==&jid=1805219&xid=E.L002011/AK
1h
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Our client in the Automotive Industry is seeking a Temporary Warehouse Supervisor at the Groups Parts Distribution Centre in Centurion.
The Role:
To supervise all Group Parts Warehouse Operations activities by planning/ controlling/ analysing/ coordinating and implementing outbound logistics processes.Developing and optimizing outbound logistics and manpower resources, to meet the outbound KPIs ensuring Dealer service levels and satisfaction.Duties:
Responsible for adequate supply of all necessary material and equipment as well as to make sure that all equipment and machinery are regularly checked so as to minimise disruptions to production.
Monitor trends in sensitive, small bin, and rack area deficiencies, determine possible causes, develop, and introduce corrective action to reduce damages and incorrect supply.
Plan and monitor warehouse operations process of parts and accessories to ensure that the daily cut-off times and targets are met.
Develop staff by setting work-related objectives, appraising performance and behavior and where necessary, initiating/providing specialist training to maximize the potential of individuals within the section to maintain high levels of productivity and motivation.
Arrange for and provide ongoing staff training to ensure optimum utilization of manpower resources.
Consult and monitor security systems within the warehouse to guarantee the security of materials.
Ensure that work areas are cleared and free of any debris and obstacles that would hinder carrying out work processes. This would be done by creating an awareness amongst all subordinates of all relevant Health and safety standards and ensuring strict adherence to them. A proper housekeeping procedure must be instilled and adhered to.
Assist in the generation of, Procedures and Work instructions through liaison with other interfacing departments and providing the necessary training.
Ensure strict adherence to Occupational Health, Safety & Environmental standards, and procedures by members of staff.
Assist in the creation and maintenance of a climate conducive to industrial stability and peace.
Participate in departmental budget meetings.
Active participation in ensuring continuous improvement and strict adherence to the company code of conduct by initiating performance management, counseling, and motivation of staff.
Plan, introduce, and monitor warehouse operations layouts to ensure the most efficient flow of materials in conjunction with the Centurion Industrial Engineer.
Qualifications:
A recognised 3-year National Diploma/ Bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering or a related field.
Experience needed
Minimum 5 years of Warehouse supervisory experience.
1 year of SAP operational experience.
Inventory management experience.
Warehouse Planning experience.
Inventory management, materials handling, related planning principles and procedures.
Knowledge of Occupational Health, Safety &am
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAxMy9BSw==&jid=1805220&xid=E.L002013/AK
1h
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