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Managing a team of sales Lead generatorsDriving team targets in accordance with the department's KPI requirementsEvaluating data and using the information to boost productivity and ensure steady staff development.Managing the collection book at optimal capacityProviding encouragement, training, coaching and performance improvement plans to agents where necessaryEnsuring adherence to compliance requirements through call listening and performance evaluationLiaising with other departments to ensure departmental synergy and ultimate company success.Matric (essential)Related Diploma or degree (advantageous)Clear ITC and criminal record (essential)Min. 2 years’ Debt Collection experience (advantageous)Min. 2 years’ Debt Review experience (advantageous)Min. 2 years’ Sales Team Leader experience (essential)POPI knowledge (advantageous)Dialler systems and CRMCompetencies:Ability to work accurately whilst under pressure.Ability to understand and communicate complex data and results.Ability to build and maintain relationships.Strong problem solving, decision-making, and conceptual thinking skillsAbility to persuade and influence.Proficient in debt collection systems and technologiesExcellent verbal and written communication skillsStrong Customer Service skillsSalary on offer : R7 000 + Comm
3d
1
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To whom it may concern, currently find myself in a predicament where I'm unemployed and urgently needing work.I am responsible, hardworking, trustworthy, punctual, self dedicated and well mannered individual residing in Morningside.Being established in the Hospitality industry has in turn allowed for my customer service to be of par.Preferably something in Retail sector as customer oriented (Restaurant/Call Center)And yes, I am beyond computer literate being tech savvy (Administrative/Secretarial Assistant capacity)For a comprehensive CV:Cell/WhatsApp - 078 723 5395Email - otienol23@icloud.comRegards,Len
17d
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