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1
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
2d
SavedSave
Brand Afrikan is Looking for people between theage of 16 and 25 Who wish to be part of the growing business.The candidates will be promoting Brand Afrikan Products to people especially at malls and taxi ranks for more information plz contact Zandile on 0657055425 or 0614479503
17h
5
SavedSave
Hello Berea & Musgrave! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Berea&Musgrave1
2d
1
SavedSave
We are currently seeking Counter Sales Staff to join our AutomotiveParts & Spares company based in Clairwood , Durban.Requirements:*Sales experience is highly essential *Automotive knowledge with car spares & parts would bean advantage*Be of sober habits*Good verbal & telephonic communications*Be computer literate *Must be able to work under pressure at times*Be a good team playerPlease send your CV application together with your salaryexpectations to nwcvapplication@gmail.comPlease do not respond via this ad, only emailed applicationswill be reviewed.
1d
SavedSave
Urban Containers situated Nandi Drive near Duffs Road is currently looking for outbound sales reps. Applicants must have knowledge of shipping container units. Applicants applying following is required .1. Must be computer literate2. Must be engertic and socialable 3. Must be able to use and undertstand social media.4. Knowledge of adverrtising via the various platforms5. Valid drivers license.6. Valid references.7. At least 2 years experience in sales.Benefits:Medical benefitsAttendance bonuses.Travel and meal allowance Training will be provided.Kindly forward cvs to sales@urbancontainers.co.za/ aditisneha87@gmail.com
1d
5
SavedSave
Hello Golden Mile! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: GoldenMile1
2d
5
SavedSave
Hello Morningside! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Morningside1
2d
5
SavedSave
Hello Inanda! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Inanda1
2d
SavedSave
Looking for sales staff fluent inTik Tok and other social media’s. Some merchandising experience required. Please call 0718512912
2d
5
SavedSave
Hello Greyville! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Greyville1
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
2d
1
SavedSave
Basic of 3500, working Monday to Friday with a experience of three months
Must hungry for money, our email address is info@hotel-leisureholidays.co.za
2d
5
SavedSave
Hello KwaMashu! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: KwaMashu1
2d
5
SavedSave
Hello Chatsworth! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Chatsworth1
2d
5
SavedSave
Hello Clare Hills! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Clarehills1
2d
5
SavedSave
Hello City Centre! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: CityCentre1
2d
5
SavedSave
Hello Point & Harbour! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Point&Harbour1
2d
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