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1
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The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client and will work closely with the team to leverage business resources and maximize revenue opportunities within this campaign.
You will need.
Matric (Grade 12)3+ years contact Centre Sales Management experience. 2+ year Nightshift experience in a management role. Good career track record Excellent written and verbal communication
CORE TECHNICAL COMPETENCIES
Essentials·:Willing to work shifts. Willing to work Saturdays and extended hours.Ability to manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able to coach and develop subordinates. Strong Sales or selling background. Proven track record Ability to resolve customer complaints. Microsoft word / excel / outlook proficient. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ownership.Decision making ability.Manage administration workloads and outbound projects. AdvantageousCall Centre training & coaching experienceCall handling & scriptingTelephone etiquette skills ·Business writing and email etiquetteUnderstanding of website navigation functionalities, technology savvy
KEY RESPONSIBILITIES
Driving operational and technological efficiencies within the teamManaging daily operations to perform at optimum standards.Monitor team members performance against target on a day-to-day basis and implement changes where appropriate.Ensure the individual team member’s service standards are adhered to.Effective management and review of Objection handling script.Drive quality control and ensure corrective action are taken where required.Analyse performance statistics of teamsEnsure adherence to the operational policies and procedures.Monitor performance on regular basis and provide constructive feedback.Pro-actively always encourage high performance.Ensure all staff issues are dealt with appropriately and within a timely fashion.Ensure all daily, weekly, and monthly workloads are completed....
https://www.ditto.jobs/job/gumtree/3431061489?source=gumtree
8h
1
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Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.
Join us as an Outbound Sales Consultant and be part of a winning team. You will be working on SA’s largest Telecommunications company.
This is no ordinary Sales position. This is YOUR opportunity to be part of a winning team and enjoy the success that comes with it! We offer ·
Guaranteed Basic salary, PLUS commission, PLUS high end electronic and other great incentives. · Earn up to R20,000 a month.
Apply now if you:
· Have at least 1 years’ tele-sales experience.
· Have strong sales ability and objection handling.
· Are proficient in English and 1 other language.
· Have the tenacity and passion for sales.
· Proven ability to meet sales targets.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/4260313700?source=gumtree
8h
1
· The Product Owner represents the business stakeholders and is the voice of the
customer guiding individual DevOps teams, responsible for ensuring that the delivery
team delivers value to the business according to the outcome vision
· This role is responsible for the definition of customer-centric items or user stories from
the capability/feature roadmap defined by the Product Manager, ranking and prioritizing
them, and adding them to the team backlog
· This role will work closely with the Release Train Engineer/Agile Programme Manager
and Scrum Master in coordinating day to day activities such as sprint planning,
retrospectives and other agile functions to ensure collaboration and effective delivery of
user stories against commercial milestone objectives
· Product owner works to Agile principles, and will be responsible for the prioritization and
delivery of the backlog of change initiatives to maximize business benefit of the products
and features we offer. The rote works closely with the team to develop user stories,
acceptance criteria and full business benefits, and convey the vision onwards to our in-
house Scrum teams, or, where required, to our Offshore development partners
https://www.ditto.jobs/job/gumtree/497355515?source=gumtree
9h
1
SavedSave
Description
Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, Mobility, Services in Pay-Per-Use and Unlimited Storage Capacity.
Preferred Qualification
Matric plus undergraduate or graduate technical degree required in Information Science / Information Technology, A+ and N+ Highly desirable
2 – 3 years Sales Experience
Core Responsibility
Business to Business Sales ability
Ensures that service level agreements are met within the agreed time frame
Leads management
Target and Sales driven
Strong negotiating, building rapport and selling skills.
Complete all compliance training within laid down timelines
Be well-groomed and presentable.
Strong computing skills.
Have excellent people skills and intuitive to client’s needs.
Be bilingual (with a third African language being beneficial).
Giving professional presentations, virtually (G-Meet/Skype/Teams) and in writing.
Not buckling under pressure and be very target driven.
Being computer literate in software such as Microsoft Office/Word/Excel/PowerPoint/.
Being calm when dealing with customer complaints and issues.
Working well as part of a bigger sales team but also be able to deliver and work independently.
Account Management skills
Fair knowledge of cloud products like Data Migration backup and/or storage, Domain, Server, etc.
Ability to cross-sell added Value products (Fiber, LTE, Office 365, Teams Voice, etc).
https://www.ditto.jobs/job/gumtree/1627013689?source=gumtree
9h
1
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Our client provides a one stop shop including best of breed printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years’ experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban and Cape Town.
Requirements:
3+ years proven sales experience and track recordQualification in Business /Sales Management or related an advantage.Experience in the printing technology industry is an advantage.Highly computer literateInitiative-taker & highly motivatedProcess driven.Prominent level of customer service orientationEffective verbal and written communication skillsNegotiation skillsExcellent listening and presentation skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzkwMTczNDg0P3NvdXJjZT1ndW10cmVl&jid=1651569&xid=2790173484
9h
1
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The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:
1. customer loyalty management,
2. customer relationship management
3. and customer value management
Qualifications/ Experience
Strong understanding of Telco/ eCommerce operationsThe ideal candidate should have 7 to 10 years of marketing and customer strategy, or trade marketing experience, managing direct-to-consumer programs including CRM, loyalty customer programs, customer promotions, and any other relevant experience driving customer lifetime value in both digital and traditional areas.Experience in building co-marketing partnership plans will be advantageous.Multifunctional experience within marketing and sales to ensure rollout plan adoption and plan integration.Proficient with PowerPoint, Excel, Word, and MS ProjectRelevant qualifications will be advantageous.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjIzMzc5OTYyP3NvdXJjZT1ndW10cmVl&jid=377286&xid=3223379962
9h
1
SavedSave
Helping to create customers for life by providing trusted advice and excellent service. Creating and supporting a team that is capable of upholding the store culture and consistently improving monthly sales contributions. Focusing on the development of the team as well as your own. Positively affecting the culture of the business and actively adding to the store buzz.
Must be:
Passionate about techKnows how to close dealsGives customers what they need (not what you want)Confident communicator
Qualifications:
Matric2 to 3 years experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTE3NTE1P3NvdXJjZT1ndW10cmVl&jid=1188948&xid=6117515
9h
1
SavedSave
Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our clients call centre and its dedicated employees. Youll be at the forefront of shaping the customer service journey, ensuring each interaction is nothing short of outstanding. From hiring and training Call Centre Representatives to establishing performance goals and effectively addressing customer issues, youll be the driving force behind a seamless and efficient call centre environment.Qualifications Were Looking For:To excel in this role, youll need to meet the following qualifications:Customer Service Experience: A strong foundation in customer service is a must. Your ability to understand and cater to customer needs will set the tone for the entire call centre team.Performance Metrics and Evaluation: A solid understanding of performance evaluation and customer service metrics will enable you to measure success and drive continuous improvement.Financial Acumen: Proficiency in basic financial analysis, including cost-effectiveness and cost-benefit assessments, will empower you to make informed decisions that impact the bottom line.Communication Skills: Outstanding communication and interpersonal skills are key to fostering a collaborative atmosphere and building strong relationships with both team members and customers.Leadership and Problem-Solving: Excellent organisational and leadership skills, coupled with your problem-solving ability, will be vital in managing day-to-day challenges and inspiring your team to excel.Educational Background: A high school diploma or equivalent is required, and a higher degree in a relevant discipline will be highly appreciated.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODE5MDc5OTg2P3NvdXJjZT1ndW10cmVl&jid=1679696&xid=1819079986
9h
1
Helping to create customers for life by providing trusted advice and excellent service. Creating and supporting a team that is capable of upholding the store culture and consistently improving monthly sales contributions. Focusing on the development of the team as well as your own. Positively affecting the culture of the business and actively adding to the store buzz.
Must be:
Passionate about techKnows how to close dealsGives customers what they need (not what you want)Confident communicator
Qualifications:
Matric2 to 3 years experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjAzMjkzNTU0P3NvdXJjZT1ndW10cmVl&jid=1265630&xid=1603293554
9h
1
SavedSave
A national company in the power tools and fastening market
requires a sales rep with 5 years experience preferrable from the technical/ engineering space
own car is essential
the company is offering basic salary +commission, car and cellphone allowance
forward cv to Nokwanda@p3mpro.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDEwNTE1MDI5P3NvdXJjZT1ndW10cmVl&jid=1200094&xid=2010515029
9h
1
SavedSave
If you enjoy coming up with smart and effective solutions and working toward achieving sales goals, then we would like to meet you. This is an Account Manager who will be the first point of contact with new and existing customers, attending to their queries and increasing their client satisfaction and growing the business.
Qualifications & Experience:
MatricDegree in relevant field or equivalent3-5 years proven work experience as an Account Manager or relevant sales roleUnderstanding of sales principles and ability to deliver an excellent customer experience
Non-Negotiables
Driver’s license and own vehicle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMzOTQ2P3NvdXJjZT1ndW10cmVl&jid=377294&xid=1233946
9h
1
SavedSave
Helping to create customers for life by providing trusted advice and excellent service. Creating and supporting a team that is capable of upholding the store culture and consistently improving monthly sales contributions. Focusing on the development of the team as well as your own. Positively affecting the culture of the business and actively adding to the store buzz.
Must be:
Passionate about techKnows how to close dealsGives customers what they need (not what you want)Confident communicator
Qualifications:
Matric2 to 3 years experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTY0NDk2MzQ0P3NvdXJjZT1ndW10cmVl&jid=377295&xid=3164496344
9h
1
SavedSave
Helping to create customers for life by providing trusted advice and excellent service. Creating and supporting a team that is capable of upholding the store culture and consistently improving monthly sales contributions. Focusing on the development of the team as well as your own. Positively affecting the culture of the business and actively adding to the store buzz.
Must be:
Passionate about techKnows how to close dealsGives customers what they need (not what you want)Confident communicator
Qualifications:
Matric2 to 3 years experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84ODMxNDcxNzU/c291cmNlPWd1bXRyZWU=&jid=908494&xid=883147175
9h
1
SavedSave
An online food platform with a national and international footprint, is looking for a strategic, data analytical Sales Account Representative to join their team for 6 months.
Individual will be responsible for:
Meeting daily targets, getting new partners to use the app, will be responsible for explaining the benefits of using the app.
Key Requirements
At least 3 years experience in sales and marketing
Great project management skills
Creative and Innovative
Great team player
Ability to work under immense pressure and working in a fast-paced environment.
Valid Matric
Relevant qualification
Great track record
Excellent English communication
Strong data capturing skills.
Skills
Excel / Google sheet
PowerPoint / Google Slides
Word / Google Doc
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjY5OTM3MjgxP3NvdXJjZT1ndW10cmVl&jid=1690138&xid=1669937281
9h
1
SavedSave
Our client in the FMCG industry is looking for a Junior Sales Representative to join their experienced team.
Duties and Responsibilities:
Generating leads.Meeting or exceeding sales goals.Negotiating all contracts with prospective clients.Helping determine pricing schedules for quotes, promotions, and negotiations.Preparing weekly and monthly reports.Giving sales presentations to a range of prospective clients.Coordinating sales efforts with marketing programs.Understanding and promoting company programs.Obtaining deposits and balance of payment from clients.Preparing and submitting sales contracts for orders.Visiting clients and potential clients to evaluate needs or promote products and services.Maintaining client records.Answering client questions about credit terms, products, prices, and availability.
Key Skills*Great negotiation and communication skills will be essential for this role as it requires someone who can effectively communicate with customers, management & staff.*Report writing*Interpersonal skills*Computer literacy
Required Skills
2 Years of Experience
Qualifications
Sales & or Marketing Diploma / DegreeHospitality qualification with specific focus Food & Beverage ( added advantage)2 years in a sales role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDYyMzQ4ODcxP3NvdXJjZT1ndW10cmVl&jid=376197&xid=4062348871
9h
1
SavedSave
Our client is looking for an experienced ISP Sales Manager to lead our efforts in the Internet Service Provider (ISP) sector. If you have a proven track record in ISP sales, a deep understanding of the industry, and strong leadership skills, we invite you to apply for this position. Join us in driving growth and success in the ISP sector and be a part of our mission to provide high-quality networking solutions.
Duties & Responsibilities:
Develop and implement ISP sales strategies to target new customers and grow market share.Lead and mentor a team of ISP sales representatives, providing guidance, training, and performance feedbackIdentify and target potential ISP clients, build relationships with key decision-makers, and lead negotiations to secure contracts.Stay updated on ISP services, pricing, and competition to effectively communicate the value proposition to customers.Work closely with cross-functional teams, including technical support and customer service, to ensure a seamless customer experience.Maintain meticulous records of your sales activities, client interactions and revenue forecasts.Provide valuable insights into sales performance, market dynamics and opportunities for improvement.
Experience & Qualification:
Proven track record in ISP sales, with a minimum of 5 years of experience.Strong leadership and team management skills Excellent negotiation and communication abilitiesKnowledge of ISP industry trends and technologiesBachelors Degree in Business, Telecommunications, or a related field (preferred)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTExMzc1NzIwP3NvdXJjZT1ndW10cmVl&jid=1747988&xid=2511375720
10h
1
SavedSave
Online Marketing Coordinator
IntroductionAn exclusive home goods company is seeking to employ an energetic and dynamic Online Marketing Coordinator with 2 to 4 years’ experience in an online marketing coordinator role.
Job Purpose:Responsible for updating and maintaining the Company website, the Sales portal, tomanage and maintain the e-commerce platforms and act as the liaison between suppliers and the Company.
Requirements
Minimum education (essential):• National senior certificate (Matric)
Minimum education (desirable):• Digital Marketing qualification or similar
Minimum applicable experience (years):• 2 to 4 years in a similar role
Required nature of experience:• Digital Marketing experience• Internet and Web Management experience• Working in a sales environment• Working with Suppliers• Exposure to Service Level Agreements
Skills and Knowledge (essential):• Full Microsoft Office Suite – Intermediate Level• Supplier management• Exposure to online e-commerce platforms
Skills and Knowledge (desirable):• Digital marketing and campaign management• Project management• Basic technical knowledge of HTML and web publishing.
Other:• Driver’s Licence
Essential Competencies:• Interpreting data• Adopting practical approaches• Interacting with people• Articulating information• Showing composure• Embracing change• Team working• Checking things• Producing outputs• Taking action
Key Performance Areas and Objectives:Monitor and maintain the Company Website• Load and update all the content related to the full product suite (new and existing) as and when required.• Monitor the website regularly and ensure that all images and changes that were uploaded display correctly.• Load and update all product “offers” as and when required.• Create, load, and update weekly blogs and recipes• Test the website daily to ensure that all the content display correctly and report faults or irregularities to the supplier.• Assist Sales Consultants, Independent Sales Agents, and other departments with any sales portal queries and ensure that the query is resolved.• Ensure that the online sales portal is updated with pricing, pictures, products, trainingmodules etc. as and when required.
Manage and maintain e-commerce platforms• Receive monthly plans, solutions, and strategies from the manager and ensure that they are implemented on online platforms.• Monitor relevant platforms daily and apply for promotions ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MjUyMTkxNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1289263&xid=52521915
10h
1
SavedSave
External Sales Representative required for Gauteng.Age between 25 -40MatricOwn Vehicle2 -5 years' experience in sales environmentLighting sales knowledge Email cv to beverley@inesa.co.za
12d
SavedSave
Field Insurance Sales Representative (Long – Term
Insurance)
We are
looking for young and dynamic individuals to join our sales team.
Key
Responsibilities / Key Performance Areas
·
Field
Work: Engage with potential customers through face-to-face interactions (Direct
Sales)
·
Prospecting:
acquire new potential clients and convert them into policy holders.
·
Product
Knowledge: Develop a comprehensive understanding of our products, ensuring you
can effectively communicate their features and benefits to potential customers.
·
Do
a proper needs analysis and offer suitable products to meet the needs of
Client.
·
Identify
worksites where you will be prospecting/canvassing for new clients.
·
Ensure
that the advice given is in line with the FAIS ACT regulations.
·
Customer
Relationship Management: Build and maintain strong relationships with
customers, addressing their queries and concerns promptly to ensure customer
satisfaction.
·
Sales
Targets: Work towards achieving and exceeding sales targets, demonstrating
resilience and determination in a competitive environment.
·
Team
Collaboration: Collaborate with the sales team to share insights, strategies,
and contribute to the overall success of the team.
Qualifications
And Experience
Matric or
NQF Level 4
A Diploma
or Degree will be an added advantage.
Experience
in selling long-term face-to-face will be an added advantage.
Knowing how
to use technology is important.
Hands-on
approach
Self-motivated:
must be able to work independently.
Locations:
JHB-
Ekurhuleni
PTA -Bronkhorstspruit,
Kwa Mhlanga
Limpopo- Thohoyandou
KZN –
Newcastle, Pietermaritzburg , Richards Bay, Empangeni
Queenstown
– Komani
MP - Mkhondo, Piet Retief
Send
updated CV to Phumelelem@hollard.co.za with the Subject Field Insurance Sales Representative (Long – Term Insurance)
15d
11
SavedSave
A manufacturer of biodegradable food packaging products that are durable,reusable,100% biodegradable and compostable is seeking to employ a Wholesale Sales Representative to cover all wholesalers nationwide and Direct Sales Agents . The focus will be on the our coffee paper Cups (350ml and 250ml) and the takeaway bowls 1200ml with cover, 700ml with cover, 700ml without cover.Key responsibilities:• Initiate communication to current and prospective wholesalers to grow and introduce the products to the market• Must work closely with Buyers and Owners and drive sales into Wholesalers• Drive sales out by ensuring sales plans and strategy are aligned to ensure growth• Technical support to end users, training of wholesale reps and helping customer conversion from competitive products• Respond to enquiries, providing comprehensive information both to the customer and internal departments• Address customer needs queries, and concerns courteously and promptly• Build strong customer relationships by delivering personalized service and post-sales support• Collaborate closely with the cross functional departments to ensure a seamless customer experience• Accurately document customer interactions, enquiries and resolutions• Meet or exceed sales targets and KPIs set by the line manager while delivering exceptional customer service• Manage the market expectations• Develop and implement the channel strategy and marketing plansDuties & Responsibilities• Visit customers, sell merchandise, and meet sales targets.• Provide weekly call reports and identify customer needs.• Offer advice on product selection, pricing, and care.• Process orders and handle replacements for discontinued items.• Demonstrate product ranges, promote specials, and upsell additional products.• Identify and pursue sales opportunities, attend industry events, and increase client base.• Manage back-order list, handle issues and queries, and provide regular feedback.• Flag operational problems and complaints to Sales/Area Manager.• Ensure customer expectations are met and collect feedback on special orders.• Support payment collection, resolve account and payment queries, and follow up on payments.• Ensure accuracy in cash-on-delivery transactions.Desired Skills:• packaging background• Wholesale• Sales• Sales strategy• Wholesale B2B• Marketing plans• Customer conversion• Customer service• Drive sales• Sales TargetsDesired Work Experience:Desired Skills• Sales Agent• Closing Deals• Excellent verbal communication skills• Native/Fluent in English Or Afrikaans• Sales Experience• Tenacious• Direct Sales• Telephonic Skills• 2 to 5 years Food & Beverage and packaging Manufacturing• 2 to 4 years Representative / Sales ConsultingDesired Qualification Level:• Diploma And AboveAbout The Employer:Mygig Packaging Solutions (mygigpacks.com)(A Stain Digital And Imaging Company)EMAIL CV : headoffice@staindigital.comSalary: From R6000 negotiableOwn Car is an advantage
2d
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