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Tele-Sales Consultant – Job Description (R7000)A Tele-Sales Consultant is responsible for generating sales, building relationships with clients, and promoting company products or services through phone-based communication. The role focuses on converting leads into active customers while delivering excellent service and maintaining a professional brand image.Key ResponsibilitiesMake outbound calls to prospective and existing clients.Present and promote products/services clearly and confidently.Follow a structured sales script and adapt to client needs.Identify customer requirements and recommend suitable solutions.Maintain accurate records of calls, leads, and sales in the CRM system.Achieve daily, weekly, and monthly sales targets.Handle customer objections, questions, and concerns effectively.Build and maintain long-term customer relationships.Upsell or cross-sell additional products where possible.Follow company processes, compliance guidelines, and quality standards.Attend sales meetings, product training, and team briefings.Required Skills & CompetenciesStrong communication and interpersonal skills.Excellent telephone etiquette and confidence in speaking.Ability to handle pressure and meet targets.Good negotiation and objection-handling ability.Basic computer literacy (email, CRM, data entry).Positive attitude, resilience, and self-motivation.Sales-driven mindset.QualificationsMatric (Grade 12) or equivalent.Previous tele-sales or call-centre sales experience is an advantage.Product training will be provided.Please email gasant@teleperformers.co.za
2mo
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