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We are looking for a NOC Coordinator who will be responsible for the administrative support in the National Operating Centre Department. The NOC Coordinator will be responsible for coordinating the resolution and process flow of tickets distributed to NOC Staff, as well as reporting to the Customers on their Services.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities:
Ensure that all calls are logged, tracked, and resolved within the defined service-level agreement (SLA).Responsible for writing customer reports.Keeping the Management and customers informed about the status update.Working with other related departments in cross functional matters to ensure requirements are carried out correctly.Coordinate and ensure that the team works within the standard operating procedure (SOP).Coordinate and report on any escalations within the technical department.Reporting on the statistics of the Ticketing system.Adding and maintaining the accounts on the Ticketing system.Reporting to the Operations Manager about issues, problems and resolutions in the technical department.
Experience:
Proven work experience as a coordinator (across departments, liaising between internal and external stakeholders).Minimum 2 years working experience in similar role.Must have a knowledge of IT (Connectivity – Network) or an interest in IT.Hands-on experience with MS Office Suite.
Key Attributes:
Excellent verbal and written communication skills.Excellent organizational and multitasking skills.A positive attitude and strong work ethic.Customer Service orientated.Professional.Willingness to expand his / her knowledge.A team player with high level dedication.Ability to work under strict deadlines.
Qualifications:
Matric (with IT or CAT as a subject).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTMxMDc4MTY3P3NvdXJjZT1ndW10cmVl&jid=1617849&xid=3931078167
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Position: Sales AssistantLocation: About Cats and Dogs PaarlEmployment Type: Full-time/Part-timeCompany Overview: About Cats and Dogs is a premier vet shop dedicated to providing the best products and services for our furry friends and their owners. Our mission is to create a welcoming and knowledgeable environment for pet lovers and ensure every pet gets the love and care they deserve. We offer a wide range of items, from food and toys to grooming products and accessories.Job Description:We are seeking a friendly and enthusiastic Retail Sales Assistant to join our team. As a Retail Sales Assistant, you will play a crucial role in providing excellent customer service, assisting customers with their purchases, and maintaining the store's appearance.Key Responsibilities:Greet and assist customers in a friendly and professional mannerProvide product information and recommendations based on customers' needsOperate the cash register and handle transactions accuratelyMaintain the cleanliness and organisation of the storeStock shelves and ensure product displays are neat and attractiveAssist with inventory management, including receiving and unpacking deliveriesCollaborate with team members to achieve sales targets and store goalsStay informed about new products and promotionsQualifications:Previous experience in retail or the pet shop industry preferredPassion for pets and a desire to help pet owners find the best products for their needsStrong interpersonal and communication skillsAbility to work well in a team environmentReliable and punctual with a strong work ethicBasic math skills for handling transactionsWillingness to learn and adaptHow to Apply:If you are excited about the opportunity to work with a team of dedicated pet lovers and meet the qualifications listed above, we would love to hear from you! Please submit your resume and a brief cover letter explaining your interest in the position to hr@aboutcatsanddogs.co.zaJoin us at About Cats and Dogs and help make a difference in the lives of pets and their owners every day!
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