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Safari Co-odinator | Royal Malewane Lodges

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The Safari Co-ordinator at Royal Malewane Lodges ensures the smooth day-to-day running of the Safari operations by supporting Senior Management as well as the team of Professional Field Guides. This is an essential support role that directly impacts the guest experience by ensuring that the Safari operations at our properties are effected at the very highest levels of professionalism and in accordance with all relevant regulations. MAIN DUTIES & RESPONSIBILITIESGuest satisfactionPlay an important part in information gathering and sharing to ensure the perfect stay for every guest Ensure that the Safari department’s Drive List captures the essential information of every guest for each guiding teamEquipmentEnsure that each guiding team and vehicle has the tools required to deliver personalised service Order and issue uniform, gear and equipment as required (water bottles, binoculars, blankets, raincoats, cooler boxes, etc.)Communicate with Stock Controllers, Chefs, F&B teams as neededLicensingEnsure all licenses are renewed timeously so as not to affect the Safari team’s operations or jeopardise insurance requirements. This includes FGASA licenses, PDP licenses, vehicle registrations, First aid certificates, rifle licenses, etc. TrainingWork alongside the Director: Wildlife & Conservation to assess team training requirementsStay on top of industry courses, qualifications, exams, etc.Book training and assessments as requiredMaintain qualification record keeping, and communicate achievements to property HR and Marketing teams AdministrationAd hoc support to all Professional Field Guides and Trackers with any administration needs (this could include travel arrangements, flights, any bookings, team buildings, meetings, updating guest profiles, etc.)REQUIREMENTS & QUALIFICATIONSMin 2+ years Lodge operations experience, ideally in Reception/ Front Office/ Reservations or TravelA tertiary diploma or degree in Hospitality would be a distinct advantageExceptional computer literacy – Opera PMS at operator level, MS Office (strong Excel and Outlook) Highly organised with strong admin skillsAttention to detailGood verbal and written communication.Good time management skillsSense of urgency and high guest focus Ability to work under pressureIntegrity, diligence, initiative, confidence, good inter-personal skills.Ability to work unsupervised, but also within a remote team setup.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantage https://www.jobplacements.com/Jobs/S/Safari-Co-odinator--Royal-Malewane-Lodges-1247738-Job-Search-12-24-2025-02-00-15-AM.asp?sid=gumtree

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Hoedspruit

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This role is responsible and assists with overseeing the Front Office, Safari Shop, Massages and Transfers business unit. This person will relieve the Front Office Manager when she is on leave. Ideally suited to a service-driven hospitality professional ready to take on a leadership position within a dynamic lodge environment.Core Criteria:Minimum of 2 years experience in a Front Office role within a 4- or 5-star lodge environmentPrevious Assistant Front Office Management or supervisory experience advantageousStrong leadership presence with the ability to guide and support a front-of-house teamExcellent spoken and written English communication skillsHigh level of attention to detail with strong administrative accuracyConfident computer literacy, particularly Microsoft Outlook, Word, and ExcelAbility to remain calm, positive, and solutions-focused under pressureSound organisational and time-management skillsHonest, proactive, and dependable with strong integrityBasic financial understanding and business awarenessKnowledge of lodge operations, surrounding areas, and communitiesWorking knowledge of PANstrat and andBeyond systems preferredCore Responsibilities:Support and oversee Front Office operations, including Safari Shop, Massage, and Transfer business unitsStep into the Front Office Manager role during periods of leaveEnsure smooth and effective lodge-wide communication from a Front Office perspectivePrepare, manage, and maintain daily operational daysheets and forward planning schedulesCoordinate guest movements, activities, room allocations, and arrival/departure detailsEnsure guest preparation, confirmations, registrations, and feedback collection are completed accuratelyMaintain clear communication with central reservations and relevant lodge departmentsAssist with guest check-ins, check-outs, billing, and hosting duties as requiredSupport airstrip operations, including flight coordination and landing fee follow-upsAssist with weekly banking, financial reporting, and reconciliation processesMonitor revenue and costs for transfers and massage departments, ensuring profitabilitySupport staff roster planning, leave scheduling, and team training initiativesAllocate and manage guest transfers, including outsourced services when requiredMaintain accurate records for vehicles, permits, licenses, and logbooksInvestigate discrepancies, losses, or guest feedback concerns and escalate appropriatelyThis is a live-in position. https://www.jobplacements.com/Jobs/A/Assistant-Front-Office-Manager-1249417-Job-Search-01-08-2026-04-09-54-AM.asp?sid=gumtree

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Adelaide