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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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Duties and Competencies::
Must be able to travel to Montague GardensMust be available immediatelyPicking and packing in the warehouseCleaningDispatching in the warehouseCounting stockBeing open to working overtimeMust be willing to work shiftsPunctualReliableDedicatedCommitted
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DC Meat is seeking an Office Assistant for butchery in Vredenburg
The ideal candidate must have a grade 12 certificate and 4 years previous experience in retail in this role.
Must be computer literate.
Must have own transport.
Please forward your CV to janine@dcmeat.co.zaResponsibility:Managing cashiers, till floats, cash ups, daily banking and liaising with CIT.
Ordering of stock, checking in of stock, matching PO to GRV to invoice & conducting stock take.
Submission of staff hours, leave forms, etc.
General admin duties.Job Reference #: offb1Consultant Name: Chantel Brown
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DC Meat is seeking an Office Assistant for butchery in Springbok.
The ideal candidate must have a grade 12 certificate and 4 years previous experience in retail in this role.
Must be computer literate.
Must have own transport.
Please forward your CV to chantel@dcmeat.co.zaResponsibility:Managing cashiers, till floats, cash ups, daily banking and liaising with CIT.
Ordering of stock, checking in of stock, matching PO to GRV to invoice & conducting stock take.
Submission of staff hours, leave forms, etc.
General admin duties.Job Reference #: offp1Consultant Name: Chantel Brown
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Responsibilities
Process daily cashbooksPrepare daily and monthly bank reconciliationsReporting on transactions to managementQueries resolutionReconcile cash salesAssist with general admin and reconciliations such as fuel cards, reimbursement claims and petty cash etc.
Minimum Requirements
Grade 12Finance Diploma advantageous1 - 2 years relevant experienceProficient on MS Office Suite
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MAIN DUTIES AND RESPONSIBILITIES
Become fully conversant
with the point of sale and C.R.M. Computer software in your storeAssist customers on a
daily basis with their requirements including registrations of customer
details on the Bride & Co sideEnsure all orders are
processed, tracked and accounted for on a daily and weekly basisContinually communicate
with customers using tools made available to youEnsure all filing and
administration is up to date and filed correctlyEnsure all garments are
cleaned and steamed and quality controlled prior to final fittings and
collectionsEnsure all merchandise
in your designated area is cleaned, dresses to be steamed and kept clean
at all timesEnsure there are no
damaged merchandise and if any damages are noted, these need to be
reported to the Brand Manager and removed off the floor with the relevant
paperworkAssist with
merchandising of the store as well as general housekeepingAssist with ensuring all
stock rooms are tidy and organizedKeep all customers’
garments stored in the designated areas and ensure all are labeled and
stored correctlyFollow correct
procedures for restricted period garments and special request ordersAttend stock takes when
required whether during the week or weekends or overtimeAttend wedding shows or
trade exhibitions if/when required during the week or at weekends or
during overtimePlease note that your
duties may vary from time to time and that you shall be required to comply
with any reasonable request made of you during working hours.Your appointments
require flexibility as you may be transferred within branches from time to
time.
Training
If/when required by
Management you will attend training courses which may take place during
working hours, after working hours or on weekends.
General
· Attend stock takes when required whether during
the week or weekends or overtime
· You may be transferred to other stores
within the Company to assist with back logs of working, at Management’s
discretion. The transferred shops will be within the province where you live.
· To accept all other duties as specified by
your Superior. Please note that your duties may vary from time to time and that
you shall be required to comply with any reasonable request made of you during
working hours.
· You are expected to be on time each day and
to make every effort at all times to carry out your duties in a spirit of good
will, co-operation and enthusiasm.
Kindly email your CV to canalwalk@eurosuit.co.za by
17h00 on Sunday 5th May 2024.
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Shop Assistant Position - General Shop Duties | BellvilleR6000 | Full TimeWe are looking for a young, vibrant person age +- 18-23 to assist in our shop with general shop duties. Training will be provided. Great opportunity for school leavers.Requirements:MatricFully bilingual (Afrikaans and English)Computer literacyAttention to detail and hard workingWillingness to be trained and to grow within an organisationKey characteristics:Honest, organised, hard working, fast learner, presentable, good communicator, positive attitudeDuties: General Shop DutiesSalary: R6000 per monthPlease email your CV to derick1708@gmail.com if you meet the above criteria.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM1Mzc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1062231&xid=1266_35377
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Yard Manager - Paarden Eiland - R15,000 - R18,000 per month (Negotiable) Looking for a self-motivate, go getter with excellent customer service abilities. Requirements: •Timber/Hardware & Retail Experience (Advantageous) •Dispatch, Logistics & Supervisor/Management experience •Must be health & fit•Sober habitsResponsibilities: •Plan and manage daily picking, despatch, deliveries and collections processes in compliance with company’s SOP. •Maintain optimal level of customer service and assist to resolve all customer issues•Actively participate to ensure that processes and procedures are followed, properly recorded and documented. •Keeping the storage facility clear and also equipment and vehicle maintenance are high priority•Manage vehicle drivers, vehicle checks, delivery routes and required maintenance on a daily basis.•Capture and keep record of fuel slips, monitor fuel consumption, maintenance, licensing, breakdowns and trip information.•General planning, organizing and maintenance of the yard and containers•Ensure stock losses are minimized by way of proper storage, effective housekeeping, accurate stock recording. •Ensure HSE policies and standards are implemented and adhered to at all times for personnel and visitors entering the yard area.Email your CV to clintjobs@wcp.co.za Salary: RR15,000 - R18,000 per month (Negotiable) Job Reference #: CWAD0120-1Consultant Name: West Coast Personnel
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If you are a fun and energetic person who enjoys meeting new people on a daily basis and interested in growing in the sales industry, yes then this is definitely for you.At Bantou Empire Marketing we put our clients at the heart of everything and enjoy creating a personal, and fun working environment.We are looking to offer any top-notch individuals the chance for a stable career with great earning and learning potential so that they will progress in responsibility and become a future leader.No experience is required for the position as we offer training programs for youHowever we are looking for:Confident and proactive individualAble to work full time Leadership skillsCommunication skillsProblem-solvingClients should have great pride on having great sales, which not only creates good results but also sets the limit.Please send us your CV at hr2.bantouempire@gmail.com REQUIREMENTS Communication skillsCommitmentOutgoing personalityProblem-solving skillsTime management skillsLeadership skills
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We are
searching for presentable, super SALES FLOOR MANAGER to join their team in
Paarden Eilend, Cape Town. The ideal
candidate should possess a combination of industry knowledge, business
management skills, and a sales and customer-focused mindset to ensure the
smooth operation and success of the business.
Working hours:
Monday to Friday, 8.00 am to 5.00 pm. Alternate weekends, Saturday 8.00 am to
3.00 pm, Sunday 9.00 am to 2.00 pm. Alternate Public Holidays, 9.00 am to 2.00
pm.
KEY
RESPONSIBILITIES :
-
Manage and mentor the sales team on service standards, product
knowledge, and customer interaction
-
Resolve customer queries and complaints promptly
-
Develop and maintain high customer satisfaction levels
-
Drive sales by ensuring that deals are closed by internal Sales
Representatives
-
Setting and monitoring sales budgets (monthly and annually) and
achieving sales targets
-
Ensure displays and pricing on the sales floor are updated and correct
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General upkeep, maintenance, and attractiveness of the sales floor
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General sales administration
-
Ensure compliance with company policies and procedures
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Preparing training programs and training reps on weak areas
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Monitor and control days off and leave
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Using the disciplinary procedures, if appropriate, to correct
unacceptable behavior. Monitor reps attendance and conduct and initiate
appropriate counseling or disciplinary action where necessary
-
Liaise with the Head Office Marketing Department and Branch Manager in
creating the monthly advertising schedule, input on current adverts and advise
on current in store trends
-
Responsible for opening and closing of store as per internal roster
Key Requirements
·
Matric
·
Diploma in Management
·
Minimum 5 years sales management experience
·
Strong leadership and supervisory skills
·
Excellent communication and interpersonal skills
·
Problem-solving and decision-making capabilities.
·
Must have strong attention to detail, administrative and organisational
skills.
·
Proficiency with MS Office and ERP systems for Retail.
Salary – R 25 000 CTC
Start:
ASAP
To apply for the Sales Floor Manager | Cape
Town | Tiling industry positions please send your detailed CV in a Word
document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
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Our client, a successful national retail chain based in Cape Town is looking for General Assistants / Cashiers to join their team in Sunningdale. KEY RESPONSIBILITIES:Till Operation* Regular till operation will be required.* Greet and thank customers.* Promote loyalty card.* Accurately scan all items sold.* Responsible for cash at the till-point, as per daily cashup.Customer Care* Proactively interact with customers, greet and offer to assist.* Maintain a knowledge of all merchandise in the store in order to be able to assist customers.* Be aware of all promotions/discounts and actively promote to customers wherever possible.Merchandising and Housekeeping* Display/replenish merchandise in accordance with company merchandising principles.* Assist in keeping store clean and tidy.* Communicate low stock levels to store management.Security and Maintenance* Minimise potential stock loss by maintaining a high level of alertness.* Action stock counts accurately when requested.* Report all safety hazards and risk factors to store management.REQUIREMENTS:* Previous retail experience in a similar position and with similar duties.* A strong attendance, reliability and punctuality record.* Outgoing, motivated and high energy “people’s person”.* Strong customer-service ethic.* Well groomed.* Be able to work as part of a team.REPORTING TO: * Store Manager* Admin Controller for till responsibilitiesWORKING HOURS:* Store operating hours, 7 days a week on a roster systemSALARY:R5 500 Please use the following reference number in the subject line of your email: CR522 when applying for this position. Please submit your CV in Word Format, your salary expectation and notice period to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week.Salary: R5500Job Reference #: CR522Consultant Name: Mari Cardoso
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Somerset West - Retail Manager reporting to the General ManagerJob OverviewThe Retail Manager will be responsible for all the operational aspects relating to the shop, as well as to empower and lead the team of employees to reach and exceed business objectives.Areas of Responsibility (Your duties will include but are not limited to)ReceivingEnsure stock is received correctly according to blind check receiving methodOversee receiving area for stock counts, expiry dates and condition of stock.Refer any differences / discrepancies to Assistant ManagerCash HandlingManage and control floatsOversee cashiers and cash handling protocolEnsure Cash-up documentation is managed procedurallyPetty cashPerform random auditsStock ControlDamages to be minimised and stock losses to be less than 0,3% of turnoverDaily stock rotationDaily stock counts, as per schedule, from Stock Office must be correctly counted and reported.Short dated stock to be reported dailyArrange stock take preparations are done and manage processSecurityOpen and close shopComplete daily managers check sheetEnsure that the alarms, cameras and all security systems are in working order, maintained and tested regularlyEnsure shop locks, roller doors and any other equipment are maintained.Manage the outsourced security guards to ensure adherence to all Company policies and procedures.General security awareness and accountability as senior on sitePeople ManagementPlan annual and interim labour requirements according to specific volumes and retail requirementsEnsure all staff and support people are well-versed in local hygiene requirements and explainto them the importance of why and how quality standards are to be assuredEquip staff with the required tests and equipment to assure product standards are upheldEnsure staff is well versed in the requirements relating to stock rotation and shelf displays.Identify staff development needs and develop them accordinglyEvaluate staff performance and provide feedback and coaching as requiredCustomer SatisfactionEstablish and maintain good relationships with customers so that they feel they receive good value at all timesProactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency plans when requiredEnsure that Policies and Procedures are followed, and amended to support an ever-changing environmentEnsure that correct processes are followed when dealing with IR issuesArrange any staff rotation between branchesManagement of casual staffGeneralEnsure correct freezer temperaturesGeneral MaintenanceGeneral day to day duties and ad hoc projectsReporting & FinanceRecord and report key performance indicators on a weekly and monthly basisManagement AccountsBudgetingAttend and actively participate in Monday morning meetingsTeamworkSupport department managers and co employees.Actively participate as a member of the teamPerforming any other task, not specified herein, which from time to time may be assigned by the
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Well established fuel service station based in Strand area has a vacancy for an Assistant Manager to join their team as soon as possible.Duties included but not limited to:General HR duties:Scheduling of work as per operational requirementsStaff disciplineOversee all staff (merchandisers, cashiers, carwash and forecourt)General Operational duties:Applying company rules and regulations at all timesCheck and monitor all norms and standards laid down by the companyRegular weekly stock takeIssuing of stockCustomer liaisingSupervisor relievingDaily MOP’s and fuel reconciliationSales Rep liaisingRequirements:Grade 12 qualificationAt least 2 years relevant experienceAttention to detailFully bilingual (Afrikaans and English)Strong Computer literacy (Microsoft Office)Hours are as follows:Weekend On: Mon- Sun 7:00-19:00 Wed OffWeekend Off: Mon – Fri 7:00-19:00 Sat & Sun Off Only shortlisted candidates will be contacted. Candidates MUST currently reside in the close proximity of Helderberg region
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A well-established organization in Cape Town is seeking a Regional General Manager to join their team. Salary negotiable depending on experience & qualifications.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 5 years’ experience as a General Manager in a retail environmentFinancial Tertiary qualification will be an advantageHave experience in planning & budgetingKnowledge of business process & functions eg. Finance, HR & procurement operations etcMust have strong analytical abilityExcellent communication skills, organizational & leadership skillsBe a problem-solverKey Performance Areas:Design strategy and set goals for sales growth, wholesale and retail operationsControl budgets and optimize expensesOverall management of employeesEnsure implementation of company growth strategyOversee day-to-day operationsOversee and manage all divisions of the warehouse and shopsDesign strategy and set goals for growthMaintain budgets and optimize expensesEnsure employees work productivelyEvaluate and improve operations and financial performancePrepare regular reports for upper managementProvide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)Oversee financial aspects of warehouse and shops within region
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Shop AssistantShop Assistant Position - General Shop Duties | BellvilleR6000 | Full TimeWe are looking for a young, vibrant person age +- 18-23 to assist in our shop with general shop duties. Training will be provided. Great opportunity for school leavers.Requirements:MatricFully bilingual (Afrikaans and English)Computer literacyAttention to detail and hard workingWillingness to be trained and to grow within an organisationKey characteristics: Honest, organised, hard working, fast learner, presentable, good communicator, positive attitudeDuties: General Shop DutiesSalary: R6000 per monthPlease email your CV to derick1708@gmail.com if you meet the above criteria.
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Paarl - ADMIN. CONTROLLER / WESTERN CAPE – This position will be responsible to perform clerical information processing tasks and activities associated with the maintenance of Store Operations records and registers. Attend to general office applications with respect to routine procedural informationRequirements:Matric/Grade 12NQF 5 Certificate in Retail/Business administrationValid Driver’s license – Code 08 (Copy to be submitted with application)2 – 5 years’ experience in Sales/Retail/Operations environment either as an Assistant Manager or ManagerComputer Literate on Word and ExcelKey AccountabilitiesCash – Responsible for banking on a daily basis, cash ups, drop safe to be locked at all times, cash float checked and balanced.Administration – Control standard of administration and procedures in the store, do all filing procedures, cash control, petty cash, stock control, personnel and internal request files, ensure all slips are signed by relevant staff ie: over-rides, voids and refunds, till open etc., ensure reporting is up to date, lay-bys to be checked, RTS done on regular basis, spot checks on cashiers to be carried out, controlling of the change, data capturing of stock.Staff Management – Manage the cash desk areaHousekeeping – Maintain cleanliness in office and cash desk areaShop floor function – Customer serviceMerchandising – Ensure housekeeping standards are metGeneral – in absence of Assistant Manager to fill the role, perform any reasonable duties delegated by Management.UndertakingsMIE, Credit CheckCriminal checkFraud checkQualification verificationPsychometric AssessmentSalary: Market related
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Shell Service
Station- Convenience Store Manager
Convenience
Store Manager reporting to the Site Manager.
Job Overview
The Convenience
Store Manager will be responsible for all the operational aspects relating to
the shop, as well as to lead the team of employees to reach business
objectives.
Areas of
Responsibility (Your duties will include but are not limited to)
Receiving
Ensure stock is
received correctly according to company policy
Oversee
receiving area for stock counts, expiry dates and condition of stock
Cash
Handling
Manage and
control floats
Oversee
cashiers and cash handling protocol
Ensure Cash-up
documentation is managed procedurally
Petty cash
Perform random
audits
Stock
Control
Damages to be
minimized and stock losses to be according to company policy
Daily stock
rotation
Daily stock
counts, as per schedule, from Stock Office must be correctly counted and
reported
Short dated
stock to be reported daily
Arrange stock-take
preparations are done and manage process
Security
Open and close
shop
Complete daily
managers check sheet
General
security awareness and accountability as senior on site
People
Management
Ensure all
staff and support people are well-versed in local hygiene requirements and
explain to them the importance of why and how quality standards are to be
assured
Equip staff
with the required tests and equipment to assure product standards are upheld
Ensure staff is
well versed in the requirements relating to stock rotation and shelf displays
Identify staff
development needs and develop them accordingly
Evaluate staff
performance and provide feedback and coaching as required
Customer
Satisfaction
Establish and
maintain good relationships with customers so that they feel they receive good
value at all times. Ensure that Policies and Procedures are followed and
amended to support an ever-changing environment.
General
Ensure correct
freezer temperatures
General
Maintenance
General day to
day duties and ad hoc projects
Reporting
& Finance
Record and
report key performance indicators on a weekly and monthly basis
Actively
participate as a member of the team
Performing any
other task, not specified herein, which from time to time may be assigned by
the Manager.
To apply,
send your cv via gumtree along with your salary expectations.
Should
you not here from us within 2 weeks please consider your application
unsuccessful.
Application
expiry 30. 04. 2024
1mo
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