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Primary ResponsibilitiesLead and support a team of 4 Area Managers in overseeing day-to-day operations across retail sites to ensure smooth, safe, and compliant operations.Support and manage the Retail Support Officer to deliver outstanding performance.Monitor and analyse sales, margin, and volume performance across all sites. Identifyunderperforming retail sites and implement corrective action plans.Translate the Retail Directors strategic objectives into operational plans and guide Area Managers in execution.Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)Conduct regular audits and follow-ups.Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.Provide leadership and support to Area Managers, helping them grow their capabilities.Promote accountability and alignment with company values.Identify and implement operational efficiencies and cost-saving initiatives across the network.Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.Compile regular operational and performance reports for the Retail Director, providing insights and recommendations. Requirements of the job:Qualifications, Experience and KnowledgeBachelors degree in business management, Retail, Operations, or a related field (preferred)5+ years in a retail operations role, preferably within the retail or FMCG sectorsExperience managing multi-site operationsStrong people management and stakeholder engagement skillsKey AttributesStrategic thinking and executionLeadership and team developmentAnalytical and financial acumenStrong understanding of retail operations and customer serviceExcellent communication and interpersonal skillsAbility to work across diverse geographic areas
https://www.executiveplacements.com/Jobs/R/Retail-Operations-Manager-1260034-Job-Search-02-06-2026-04-36-10-AM.asp?sid=gumtree
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Executive Placements
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-Boardwalk-Inkwazi-1259327-Job-Search-02-04-2026-23-00-17-PM.asp?sid=gumtree
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Key ResponsibilitiesSales & Business AdministrationIdentify and open new customer accounts with long-term potential.Monitor and evaluate monthly sales performance per customer using sales reporting tools.Provide regular feedback to the Regional Manager on customer activities, opportunities, and challenges.Collaborate with customers to align their marketing efforts with the companys strategic direction.Support warehouse and logistics teams with route planning to improve efficiency.Organize and host trade events to promote products and strengthen client relationships.Drive and monitor promotional campaigns to grow market share and customer engagement.Assist with credit applications and support debtor teams with collections and customer account queries.Monitor outstanding payments and help mitigate credit risk.Ensure proper use and care of company assets such as vehicles and equipment.Attend and contribute to monthly strategy and review meetings.Stock ControlWork closely with warehouse teams to ensure product availability.Support the management of consignment stock when necessary.Track customer purchasing trends to improve forecasting accuracy.Monitor and facilitate the rotation of stock to avoid aging inventory.Assist customers in optimizing their own stock levels and mix.ComplianceAdhere to company procedures, industry regulations, and internal controls.Identify potential risks and escalate them to management as needed.Promote responsible and cost-effective use of company resources to prevent waste.Customer ServiceMaintain strong, professional relationships with customers and internal teams.Resolve customer issues quickly and effectively, maintaining high levels of service.Communicate regularly with internal stakeholders to ensure all customer queries are addressed.Provide product and pricing training sessions to customers, ensuring they remain informed of any changes.Keep the customer database current by adding or updating information as needed.Assist in providing marketing materials such as POS displays and promotional stands.Cost ControlMonitor and manage operational costs and use of company resources.Ensure correct pricing structures are applied and regularly updated.Track gross profit margins and implement corrective actions where necessary.Report any financial deviations or overspending to the Regional Manager promptly.Candidate ProfileQualificationsMinimum: Diploma or Certificate (NQF Level 5 or equivalent)https://www.jobplacements.com/Jobs/J/Junior-Sales-Representative-1249910-Job-Search-01-09-2026-04-35-53-AM.asp?sid=gumtree
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