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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
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Supermarket Assistant Manager! Required to become a Supermarket Branch Manager. So if you are a competent Supermarket Manager, apply now. Grow your career! Good Basic salary + co. benefits + bonus. Supermarket management experience + Matric + S. African I D document essential. Grow your career! Email your Cv + Certificates to: spargs.recruitment@gmail.com All E. Cape applicants considered.
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RELIEF AREA MANAGER / EAST LONDON WITH EXTENSIVE TRAVEL – The successful Candidate will be required to travel extensively, at short notice and for undetermined periods. The position will require them to travel to relieve current Area Managers, either for new store openings, for annual leave, stock takes etc. When not travelling will be required to assist Area Manager in the East London area.Minimum Requirements: (copy of matric, drivers and qualifications to be submitted with application)Matric/Grade 12Operations Management Diploma/degree or relevant/related Retail NQF diploma is advantageousClothing Retail Experience is a requisite for this roleMust have solid Retail experience with a Min. 5 years’ experience in a similar roleHighly Proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License with clean driving recordBehavioural CompetencyStrong Character and Leadership abilitiesStrong Retail backgroundGood with systems and processesHonest, Reliable and trustworthy to manage his/her portfolioKey Accountabilities:Asset ManagementStock ControlMerchandisingMarketing and SalesAdmin and cashManagement of staffSecurityCustomer ServiceSalary: Negotiable depending on experience + benefitsUndertakings:MIE Criminal, Fraud, Qualification Verification & Combined Credit ChecksComputer and Psychometric assessmentsReference checks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MjEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147013&xid=1266_37213
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VISUAL ASSISTANT – The successful Candidate will assist the National Visual Merchandiser to fulfil the support function for all stores nationally. There are currently 89 stores and increasing at a rapid pace. The position can be based at East London Head Office, alternatively if successful Candidate resides elsewhere, travel will be required to East London every 2nd week for 2 or 3 days, willingness to travel. Applicants MUST have Clothing retail experienceJob Purpose:To contribute creative thoughts to promote products, conceptualize and implement focal statements to store operations. Attract customers by creating impactful displays within marketing and visual guidelines to increase sales. Work as part of a team and groom staff to ensure a high level of attention to detail is applied in stores. Ensure deadlines are met in accordance with directivesRequirements:Matric/Grade 12Qualification in Fashion / Marketing would be advantageousMinimum 3 years’ experience in a similar capacity as A visual assistant (advantageous)Highly proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License CompetenciesStrong Leadership/People Management skillsExcellent decision-making abilityStrong analytical skillsExcellent time managementTeamwork orientationAbility to work under extreme pressureBe flexible and adaptable to changeExcellent verbal and written communication skillsStrong business acumen and understanding of business financialsKey AccountabilitiesFIXTURES | LAYOUTS | FLOWSAssist with design of floor plansEnsure shrinkage is minimised through strategically placed fixtures.Fixtures/rails must be aligned to floor planMonitor adequate lighting to promote product and emphasize select product,Identify primary/ secondary/ tertiary locations within the store and department areas and implement product flow principlesMaintain merchandise fixture inventory, monitoring functionality and report on store needs, sourcing materials where necessary e.g. models, props, equipment, signage, accessories, steam ironsHOUSEKEEPINGMerchandising fixtures, rails and shelving are in good repair and cleanFloors, walls, windows, mirrors are in good repair and clean.Correct hangers are in use, in good repair and clean.The floor is clear, except for appropriately merchandised productPelmets are tidy and/or appropriately merchandised. PRODUCT MERCHANDISINGHave a general understanding of the role, function and processes of the Buying DepartmentAssist with keeping the Merchandising Manual updatedEnsure that stores have a copy of Merchandising Manual and all staff are familiar with itEnsure merchandising principles are implemented and maintained.Ensure all store management is taken through merchandising principles and correct utilization of space in line with key indicatorsCreate eye-catching focal displays, assisting in the installing and dismantling of displays.Understand the Quality Assurance, address product quality issues, as well as soiled/damaged stock.Oversee the h
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1146987&xid=1266_37127
2y
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