Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for retail supermarket in Retail jobs in South Africa
1
SavedSave
One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the companys standards.
Job Objectives
People Management
- Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction
- Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved
- Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies
- Maximise productivity through effective staff scheduling and management of absenteeism
- Ensure staff competence and provide support and regular feedback on performance
- Manage personal improvement plans for agents
Quality Management
- Conduct spot checks on CRM system to ensure accurate and complete information
- Monitor calls to improve quality, minimise errors and track employees performance
- Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries
- Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions
Internal Communication
- Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends
- Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention
- Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints
Customer Service
- Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution
- Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency
- Identify opportunities to enable automated tools and applications for Custome...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQ2ODE3MDcyP3NvdXJjZT1ndW10cmVl&jid=1184975&xid=4146817072
2d
SavedSave
Cashiers needed for busy supermarketTraining will be givenPLEASE SEND A RECENT PICTURE AND YOUR CV0673130574
1d
SavedSave
Competent Supermarket Branch Manager! Required by this leading and growing group! For the Mthatha and Transkei areas. So if you are ambitious and looking for career growth! This is for you! Supermarket management + Matric essential. Branch Managers, Assistant Managers, Sales Managers and current Trainee Managers considered. Good salary based on experience + co. benefits + bonus + career growth options! You can become a Regional Manager. CV + Matric email to: spargs.recruitment@gmail.com Cell: 0829356688
3d
Calling all Supermarket Managers - Branch Managers or Assistant Managers! This leading group requires a competent Supermarket Branch Manager. Assistant Managers, Sales Managers, current Trainee Managers also considered. Supermarket management experience + Matric essential. This group is expanding and offers long term career growth, a good salary depending on experience, co. benefits as well as a bonus. So don't miss out. CV + documents emailed to: spargs.recruitment@gmail.com Cell: 0829356688
3d
1
SavedSave
Join Our Team as an HMR Food Specialist!
Are you a culinary enthusiast ready to take on an exciting
challenge? We are seeking an HMR (Home Meal Replacement) Food Specialist to
revolutionize our freshly prepared food offerings and elevate them to world-class
standards.
Key Responsibilities:
Passion
for Food: We are seeking individuals deeply passionate about food,
with a keen understanding of culinary arts.Financial
Acumen: Ability to calculate food costs, determine selling prices, and
develop recipes while ensuring profitability and growth.Recipe
Development: Craft innovative recipes that align with our vision,
focusing on taste, quality, and presentation.Execution
and Leadership: Lead the implementation of recipes, oversee
production, and provide training to staff members, ensuring consistency
and excellence in food preparation.Profitability
and Sales Growth: Drive departmental profitability and sales growth
through strategic planning and innovative food offerings.Quality
Assurance: Maintain a relentless focus on the quality, taste, and
presentation of all food leaving the kitchen.Management
Role: This is a management position reporting directly to the
supermarket owners, requiring strong leadership skills and the ability to
inspire and motivate a team.
Requirements:
Proven
experience in a culinary management role, preferably in a supermarket or
food retail setting.Strong
understanding of food cost analysis, recipe development, and production
management.Excellent
communication and interpersonal skills, with the ability to lead and
inspire a team.Customer-centric
approach with a passion for delivering exceptional service.Energetic
and highly driven individual who thrives in a fast-paced environment.Flexibility
to adapt to changing priorities and business needs.
Salary: Competitive salary based on experience and
qualifications.
If you're ready to make a significant impact, drive
innovation, and lead a team towards culinary excellence, we want to hear from
you! Join us on our journey to redefine the food experience for our customers.
To apply, please submit your resume and a cover letter
detailing your relevant experience and why you're the perfect fit for this
role. We look forward to welcoming you to our team!
CV’s can be sent to ronaldv@webafrica.org.za
9d
1
SavedSave
General ManagerA large retail group is looking for dynamic and skilled individuals to join their team. The group is looking for a General Manager to join its supermarket based in KZN Midlands. Must be willing to relocate to Estcourt.Email CV to aghmed78@gmail.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxNjg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150448&xid=1266_41687
2y
1
Counterhands required for busy supermarket in Lorraine, Port Elizabeth. Must have previous experience in one of the major retail stores. Kitchen experience would be an added advantage. Contactable references essential. Email CV att Dean to fthegardens@pnp.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3OTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147228&xid=1266_37967
2y
1
EXCITING CAREER OPPORTUNITY IN RETAIL Choppies Supermarkets SA is a leading foods retailers operating in Gauteng, Northwest, Mpumalanga and Limpopo. Choppies Supermarkets SA has vacancies for Branch Managers and Assistant Branch Managers. Candidates need to have previous FMCG Managerial Experience with relevant training and qualifications. KEY RESPONSIBILITIES: `Management of People, Stock and Assets `Ordering and Stock Control `Manage and Control in-store GP`s `Manage Health & Safety aspects *`Time Management skills `Good Customer skills `Be analytical `Have good numeracy abilities `Minimum 3 years experience `Have certification (Degree or Certificate) in Retail Operations from Recognized Tertiary Institutions. Interested Candidates send applications to: hr@choppies.co.za Closing Date: 31 March 2022 Whilst every effort is made to consider all applications, Candidates are advised that should they not receive a response within 21 days, they can deem the application to be rejected.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNTY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191037&xid=1266_50566
2y
1
EXCITING CAREER OPPORTUNITY IN RETAIL Choppies Supermarkets SA is a leading foods retailers operating in Gauteng, Northwest, Mpumalanga and Limpopo. Choppies Supermarkets SA has vacancies for Branch Managers and Assistant Branch Managers. Candidates need to have previous FMCG Managerial Experience with relevant training and qualifications. KEY RESPONSIBILITIES: `Management of People, Stock and Assets `Ordering and Stock Control `Manage and Control in-store GP`s `Manage Health & Safety aspects *`Time Management skills `Good Customer skills `Be analytical `Have good numeracy abilities `Minimum 3 years experience `Have certification (Degree or Certificate) in Retail Operations from Recognized Tertiary Institutions. Interested Candidates send applications to: hr@choppies.co.za Closing Date: 31 March 2022 Whilst every effort is made to consider all applications, Candidates are advised that should they not receive a response within 21 days, they can deem the application to be rejected.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NTEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187086&xid=1266_49513
2y
SavedSave
Spar Supermarket looking for staff:Front End Supervisor (previous experience) (Female)Butchery Blockman
24d
Save this search and get notified
when new items are posted!
