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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
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Our client in the furniture/homeware retail industry is seeking an energetic Sales Consultant to join their team, based in Port Elizabeth.This position is responsible for providing an excellent service to all company clients. The successful candidate will be required to use excellent communication, interpersonal and networking skills to grow their sales pipeline.Requirements:Grade 12/ Matric.Relevant diploma/ degree is advantageous e.g., Interior Design.Valid driver’s license and own vehicle essential.Minimum of 5 years’ work experience.Previous experience in consumer-centric environment.Proven record of meeting and exceeding sales targets.Excellent communication, interpersonal and networking skills.Comfortable working with different systems and technology, including POS and stock management systems.Must be available to work retail hours including weekends and public holidays.Passionate about décor and the company’s furniture and homeware products. Duties and Responsibilities:Consistently meet and exceed monthly and YTD, Net Sales Target, and Homeware Target (% of Net Sales Target).Drive new sales opportunities through a variety of innovative methods.Customer/ Brand Management 360°.Drive exceptional customer service with full accountability for customer engagement and communication.Assist clients and ensure that their needs are identified and met.Act as the single point of contact for the client.Ensure that care instructions are explained.Maintain general housekeeping and ensure that all items are priced and displayed correctly.Ensure training compliance in line with company policy.Operational Management.Ensure that processes detailed below are executed efficiently and as per company policy:Sales Orders.Account Management.SR Management.Stock take. If you are not contacted within two weeks of applying, please consider your application unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186364&xid=1266_49175
2y
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Our retail client in the Home Decor space, based in Port Elizabeth, has a position available for an experienced Visual Merchandiser.The main responsibility of this position is to ensure that the shopping experience is further enhanced for the customers, by maintaining an organized, visually appealing and welcoming store environment.Reporting to the Showroom manager whilst getting direction from the Head office Visual Merchandising team. Great attention to detail is required. Responsibilities:Ensure a high standard of visual merchandising in line with the company’s vision and brand identity in the respective store.Ensure that a high standard of housekeeping is maintained in store, working with store manager and other store employees. Doing floor walks 3 times a day. Consistently achieve the ongoing installation and dressing of the required merchandising plan within the prescribed time frame, which will involve working with the basement team and will include some lifting, carrying etc.People skills to oversee basement staff assistance, ensuring that all tasks allocated are completed professionally and on time.Merchandising monthly promotional settings according to the company’s design directives. Ensure aggressive replenishment of homeware/furniture. Constantly checking stock levels of homeware in cage and not on the shop floor to ensure items are urgently replaced.Be involved in Homeware stock takes if required.Ensure ongoing maintaining/updating of the furniture display settings and homeware shelving/tables as per last floor/setting changes and/or directives from Head office. This requires regular communication with the Head Office VM team. Assist customers and maintain a professional approach, selling when required.Work as a member of the store team assisting colleagues whenever you have opportunity and available time to do so.Ordering the correct flowers and plants for the store(s) timeously, and within the set budget.Ensure required photos of shelving/settings are sent timeously and without exception to the merchandising department.Assisting in receiving, unpacking and checking in of homeware when relevant basement team member not available or high stock volumes are received.Be aware of new product arrivals and lines to be discontinued and plan for this in advance with Head office. Maintain superior product knowledge. Requirements:This position requires education to at least Matric level (ideally a post Matric diploma in Interior decorating field). a minimum of 3 years experience in a similar role and environment/brand.A good eye for furniture settings and homeware and be creative.Demonstrate a thorough knowledge of company and merchandising policies and procedures as well as an understanding of how a retail outlet or store operates.Strong administrative skills and excellent product knowledge.A valid driver’s license and own reliable transport. Behavioural Competencies: Demonstrate a creative, positive, hands-on, can-do attitude, and pro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NTI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187097&xid=1266_49524
2y
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A well-established organization in Port Elizabeth is seeking an Assistant Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 2 years’ experience in AdministrationHave a Matric CertificateA tertiary certificate in Retail Management will be an advantageAbility to deal with a variety groups of peopleForklift license will be an advantageHave strong attention to detailBe computer literate in MS OfficeBe bilingualKey Performance Areas:Preparation, co-ordination and handling out of FloatsPreparation of Float for Admin DeskDaily BankingConsolidation of previous nights cash upPrepare paperwork as per HQ financial processBe prepared for SBV collectionAssist cashiers with cash dropsAllocate change as per requestsCash up at the end of every shiftCorrection of cashier mistakes with consent from Retail ManagerMatch attendance registers against biometric system and print for sign offAssist with and or refer any HR related queriesAssist with leave requests and forward to HR after authorizationUniform and PPE orders and issue thereof to staffRecruitment of staff as per retail manager instructionManagement of casual paymentsReport and administer any IR related issues in conjunction with HRSet up the weekly cleaning scheduleAdministration of old stock write off and stock transfersCheck receipt invoices against orders and send through to GRVFollow up on GRV CycleIssuing of purchase ordersHandle transfer requests from HQPayment requests for general store managementWeekly filing, creating, updating and maintaining records and databasesOpen shop every day and ensure that all safety procedures are met during a daily walk aboutDaily lock-up and alarm activationDo daily price check and do corrections when requiredAssist and resolve customer queriesUpkeep of canteenStand in for the retail manager when mandated to do soUpkeep of stationary volumes, labels, soap etcCheck fridge temperaturesReport any maintenance issues to HQPrepare daily stock take sheet as per HQ ListPrepare for full stock take every 3 monthsDeal with process expired stock, rotation of stock and ordering of stockSupport department managers and co employeesActively participate as a member of the tramPreforming any other tasks which from time may be assigned by managerEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety for othersWear correct PPE in accordance with the company policy and proceduresNo interf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177884&xid=1266_47192
2y
1
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A well-established organization in Port Elizabeth is seeking an Assistant Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 2 years’ experience in AdministrationHave a Matric CertificateA tertiary certificate in Retail Management will be an advantageAbility to deal with a variety groups of peopleForklift license will be an advantageHave strong attention to detailBe computer literate in MS OfficeBe bilingualKey Performance Areas:Preparation, co-ordination and handling out of FloatsPreparation of Float for Admin DeskDaily BankingConsolidation of previous nights cash upPrepare paperwork as per HQ financial processBe prepared for SBV collectionAssist cashiers with cash dropsAllocate change as per requestsCash up at the end of every shiftCorrection of cashier mistakes with consent from Retail ManagerMatch attendance registers against biometric system and print for sign offAssist with and or refer any HR related queriesAssist with leave requests and forward to HR after authorizationUniform and PPE orders and issue thereof to staffRecruitment of staff as per retail manager instructionManagement of casual paymentsReport and administer any IR related issues in conjunction with HRSet up the weekly cleaning scheduleAdministration of old stock write off and stock transfersCheck receipt invoices against orders and send through to GRVFollow up on GRV CycleIssuing of purchase ordersHandle transfer requests from HQPayment requests for general store managementWeekly filing, creating, updating and maintaining records and databasesOpen shop every day and ensure that all safety procedures are met during a daily walk aboutDaily lock-up and alarm activationDo daily price check and do corrections when requiredAssist and resolve customer queriesUpkeep of canteenStand in for the retail manager when mandated to do soUpkeep of stationary volumes, labels, soap etcCheck fridge temperaturesReport any maintenance issues to HQPrepare daily stock take sheet as per HQ ListPrepare for full stock take every 3 monthsDeal with process expired stock, rotation of stock and ordering of stockSupport department managers and co employeesActively participate as a member of the tramPreforming any other tasks which from time may be assigned by managerEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety for othersWear correct PPE in accordance with the company policy and proceduresNo interf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177884&xid=1266_47192
2y
1
SavedSave
Our retail client in the Home Decor space, based in Port Elizabeth, has a position available for an experienced Visual Merchandiser.The main responsibility of this position is to ensure that the shopping experience is further enhanced for the customers, by maintaining an organized, visually appealing and welcoming store environment.Reporting to the Showroom manager whilst getting direction from the Head office Visual Merchandising team. Great attention to detail is required. Responsibilities:Ensure a high standard of visual merchandising in line with the company’s vision and brand identity in the respective store.Ensure that a high standard of housekeeping is maintained in store, working with store manager and other store employees. Doing floor walks 3 times a day. Consistently achieve the ongoing installation and dressing of the required merchandising plan within the prescribed time frame, which will involve working with the basement team and will include some lifting, carrying etc.People skills to oversee basement staff assistance, ensuring that all tasks allocated are completed professionally and on time.Merchandising monthly promotional settings according to the company’s design directives. Ensure aggressive replenishment of homeware/furniture. Constantly checking stock levels of homeware in cage and not on the shop floor to ensure items are urgently replaced.Be involved in Homeware stock takes if required.Ensure ongoing maintaining/updating of the furniture display settings and homeware shelving/tables as per last floor/setting changes and/or directives from Head office. This requires regular communication with the Head Office VM team. Assist customers and maintain a professional approach, selling when required.Work as a member of the store team assisting colleagues whenever you have opportunity and available time to do so.Ordering the correct flowers and plants for the store(s) timeously, and within the set budget.Ensure required photos of shelving/settings are sent timeously and without exception to the merchandising department.Assisting in receiving, unpacking and checking in of homeware when relevant basement team member not available or high stock volumes are received.Be aware of new product arrivals and lines to be discontinued and plan for this in advance with Head office. Maintain superior product knowledge. Requirements:This position requires education to at least Matric level (ideally a post Matric diploma in Interior decorating field). a minimum of 3 years experience in a similar role and environment/brand.A good eye for furniture settings and homeware and be creative.Demonstrate a thorough knowledge of company and merchandising policies and procedures as well as an understanding of how a retail outlet or store operates.Strong administrative skills and excellent product knowledge.A valid driver’s license and own reliable transport. Behavioural Competencies: Demonstrate a creative, positive, hands-on, can-do attitude, and pro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyMTQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152391&xid=1266_42140
2y
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