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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
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Our client in the furniture/homeware retail industry is seeking an energetic Sales Consultant to join their team, based in Port Elizabeth.This position is responsible for providing an excellent service to all company clients. The successful candidate will be required to use excellent communication, interpersonal and networking skills to grow their sales pipeline.Requirements:Grade 12/ Matric.Relevant diploma/ degree is advantageous e.g., Interior Design.Valid driver’s license and own vehicle essential.Minimum of 5 years’ work experience.Previous experience in consumer-centric environment.Proven record of meeting and exceeding sales targets.Excellent communication, interpersonal and networking skills.Comfortable working with different systems and technology, including POS and stock management systems.Must be available to work retail hours including weekends and public holidays.Passionate about décor and the company’s furniture and homeware products. Duties and Responsibilities:Consistently meet and exceed monthly and YTD, Net Sales Target, and Homeware Target (% of Net Sales Target).Drive new sales opportunities through a variety of innovative methods.Customer/ Brand Management 360°.Drive exceptional customer service with full accountability for customer engagement and communication.Assist clients and ensure that their needs are identified and met.Act as the single point of contact for the client.Ensure that care instructions are explained.Maintain general housekeeping and ensure that all items are priced and displayed correctly.Ensure training compliance in line with company policy.Operational Management.Ensure that processes detailed below are executed efficiently and as per company policy:Sales Orders.Account Management.SR Management.Stock take. If you are not contacted within two weeks of applying, please consider your application unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186364&xid=1266_49175
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Our client in the Retail Industry is currently expanding!!! They are currently seeking a Assistant Manager for their store in Port Elizabeth Requirements:2-3 years of supervisory/ management experienceMaximizing turnover, driving customer service & stock controlLeading and developing a teamInnovative visual merchandising to optimize salesReducing stock loss effectivelyMaintaining health and safety practicesvisit www.mprtc.co.za to apply By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3NzM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179978&xid=1266_47739
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ASSISTANT MANAGER - RETAIL (PORT ELIZABETH)Our client in the Retail Industry is currently expanding!!! They are currently seeking a Assistant Manager for their store in Port Elizabeth Requirements:2-3 years of supervisory/ management experienceMaximizing turnover, driving customer service & stock controlLeading and developing a teamInnovative visual merchandising to optimize salesReducing stock loss effectivelyMaintaining health and safety practicesvisit www.mprtc.co.za to apply By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4ODA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184162&xid=1266_48804
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AREA MANAGER EAST LONDON BASEDAREA MANAGER / EAST LONDON – The successful Candidate will oversee all 13 stores in the East London area and be responsible for all operation in his/her business unit – goals, decisions, plans, implementation and evaluation of performance. Minimum Requirements: (copy of matric, drivers and qualifications to be submitted with application)Matric/Grade 12Operations Management Diploma/degree or relevant/related Retail NQF diploma is advantageousClothing Retail Experience is a requisite for this roleMin. 5 years’ experience in a similar roleHighly Proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License with clean driving record Behavioural CompetencyStrong ability to work under pressureProven ability to Manage staff and ensure maximum productivityStrong ability to use own initiativeGood attention to detailStrong communication skillsKey Accountabilities:Asset ManagementStock ControlMerchandisingMarketing and SalesAdmin and cashManagement of staffSecurityCustomer ServiceSalary: Negotiable depending on experience + benefitsUndertakings:MIE Criminal, Fraud, Qualification Verification & Combined Credit ChecksComputer and Psychometric assessmentsReference checks Application Process:Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively E-mail CV with qualifications and recent head and shoulder photo to solutions@workafrica.co.za, ensure you use AREA MANAGER EAST LONDON as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 4 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4ODYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126775&xid=1266_38862
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RELIEF AREA MANAGER / EAST LONDON WITH EXTENSIVE TRAVEL – The successful Candidate will be required to travel extensively, at short notice and for undetermined periods. The position will require them to travel to relieve current Area Managers, either for new store openings, for annual leave, stock takes etc. When not travelling will be required to assist Area Manager in the East London area.Minimum Requirements: (copy of matric, drivers and qualifications to be submitted with application)Matric/Grade 12Operations Management Diploma/degree or relevant/related Retail NQF diploma is advantageousClothing Retail Experience is a requisite for this roleMust have solid Retail experience with a Min. 5 years’ experience in a similar roleHighly Proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License with clean driving recordBehavioural CompetencyStrong Character and Leadership abilitiesStrong Retail backgroundGood with systems and processesHonest, Reliable and trustworthy to manage his/her portfolioKey Accountabilities:Asset ManagementStock ControlMerchandisingMarketing and SalesAdmin and cashManagement of staffSecurityCustomer ServiceSalary: Negotiable depending on experience + benefitsUndertakings:MIE Criminal, Fraud, Qualification Verification & Combined Credit ChecksComputer and Psychometric assessmentsReference checks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MjEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147013&xid=1266_37213
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RELIEF AREA MANAGER / EAST LONDON WITH EXTENSIVE TRAVEL – The successful Candidate will be required to travel extensively, at short notice and for undetermined periods. The position will require them to travel to relieve current Area Managers, either for new store openings, for annual leave, stock takes etc. When not travelling will be required to assist Area Manager in the East London area. Minimum Requirements: (copy of matric, drivers and qualifications to be submitted with application)Matric/Grade 12Operations Management Diploma/degree or relevant/related Retail NQF diploma is advantageousClothing Retail Experience is a requisite for this roleMust have solid Retail experience with a Min. 5 years’ experience in a similar roleHighly Proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License with clean driving record Behavioural CompetencyStrong Character and Leadership abilitiesStrong Retail backgroundGood with systems and processesHonest, Reliable and trustworthy to manage his/her portfolioKey Accountabilities:Asset ManagementStock ControlMerchandisingMarketing and SalesAdmin and cashManagement of staffSecurityCustomer ServiceSalary: Negotiable depending on experience + benefitsUndertakings:MIE Criminal, Fraud, Qualification Verification & Combined Credit ChecksComputer and Psychometric assessmentsReference checks Application Process:Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively E-mail CV with qualifications and recent head and shoulder photo to solutions@workafrica.co.za, ensure you use RELIEF AREA MANAGER EAST LONDON as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 4 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNTA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1142575&xid=1266_40508
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