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1
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years' experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
20h
1
AREA MANAGER EAST LONDON BASEDAREA MANAGER / EAST LONDON – The successful Candidate will oversee all 13 stores in the East London area and be responsible for all operation in his/her business unit – goals, decisions, plans, implementation and evaluation of performance. Minimum Requirements: (copy of matric, drivers and qualifications to be submitted with application)Matric/Grade 12Operations Management Diploma/degree or relevant/related Retail NQF diploma is advantageousClothing Retail Experience is a requisite for this roleMin. 5 years’ experience in a similar roleHighly Proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License with clean driving record Behavioural CompetencyStrong ability to work under pressureProven ability to Manage staff and ensure maximum productivityStrong ability to use own initiativeGood attention to detailStrong communication skillsKey Accountabilities:Asset ManagementStock ControlMerchandisingMarketing and SalesAdmin and cashManagement of staffSecurityCustomer ServiceSalary: Negotiable depending on experience + benefitsUndertakings:MIE Criminal, Fraud, Qualification Verification & Combined Credit ChecksComputer and Psychometric assessmentsReference checks Application Process:Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively E-mail CV with qualifications and recent head and shoulder photo to solutions@workafrica.co.za, ensure you use "AREA MANAGER EAST LONDON" as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 4 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4ODYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126775&xid=1266_38862
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2y
1
A well-established organization in Port Elizabeth is seeking an Assistant Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 2 years’ experience in AdministrationHave a Matric CertificateA tertiary certificate in Retail Management will be an advantageAbility to deal with a variety groups of peopleForklift license will be an advantageHave strong attention to detailBe computer literate in MS OfficeBe bilingualKey Performance Areas:Preparation, co-ordination and handling out of FloatsPreparation of Float for Admin DeskDaily BankingConsolidation of previous nights cash upPrepare paperwork as per HQ financial processBe prepared for SBV collectionAssist cashiers with cash dropsAllocate change as per requestsCash up at the end of every shiftCorrection of cashier mistakes with consent from Retail ManagerMatch attendance registers against biometric system and print for sign offAssist with and or refer any HR related queriesAssist with leave requests and forward to HR after authorizationUniform and PPE orders and issue thereof to staffRecruitment of staff as per retail manager instructionManagement of casual paymentsReport and administer any IR related issues in conjunction with HRSet up the weekly cleaning scheduleAdministration of old stock write off and stock transfersCheck receipt invoices against orders and send through to GRVFollow up on GRV CycleIssuing of purchase ordersHandle transfer requests from HQPayment requests for general store managementWeekly filing, creating, updating and maintaining records and databasesOpen shop every day and ensure that all safety procedures are met during a daily walk aboutDaily lock-up and alarm activationDo daily price check and do corrections when requiredAssist and resolve customer queriesUpkeep of canteenStand in for the retail manager when mandated to do soUpkeep of stationary volumes, labels, soap etcCheck fridge temperaturesReport any maintenance issues to HQPrepare daily stock take sheet as per HQ ListPrepare for full stock take every 3 monthsDeal with process expired stock, rotation of stock and ordering of stockSupport department managers and co employeesActively participate as a member of the tramPreforming any other tasks which from time may be assigned by managerEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety for othersWear correct PPE in accordance with the company policy and proceduresNo interf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177884&xid=1266_47192
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2y
1
A well-established organization in Port Elizabeth is seeking an Assistant Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 2 years’ experience in AdministrationHave a Matric CertificateA tertiary certificate in Retail Management will be an advantageAbility to deal with a variety groups of peopleForklift license will be an advantageHave strong attention to detailBe computer literate in MS OfficeBe bilingualKey Performance Areas:Preparation, co-ordination and handling out of FloatsPreparation of Float for Admin DeskDaily BankingConsolidation of previous nights cash upPrepare paperwork as per HQ financial processBe prepared for SBV collectionAssist cashiers with cash dropsAllocate change as per requestsCash up at the end of every shiftCorrection of cashier mistakes with consent from Retail ManagerMatch attendance registers against biometric system and print for sign offAssist with and or refer any HR related queriesAssist with leave requests and forward to HR after authorizationUniform and PPE orders and issue thereof to staffRecruitment of staff as per retail manager instructionManagement of casual paymentsReport and administer any IR related issues in conjunction with HRSet up the weekly cleaning scheduleAdministration of old stock write off and stock transfersCheck receipt invoices against orders and send through to GRVFollow up on GRV CycleIssuing of purchase ordersHandle transfer requests from HQPayment requests for general store managementWeekly filing, creating, updating and maintaining records and databasesOpen shop every day and ensure that all safety procedures are met during a daily walk aboutDaily lock-up and alarm activationDo daily price check and do corrections when requiredAssist and resolve customer queriesUpkeep of canteenStand in for the retail manager when mandated to do soUpkeep of stationary volumes, labels, soap etcCheck fridge temperaturesReport any maintenance issues to HQPrepare daily stock take sheet as per HQ ListPrepare for full stock take every 3 monthsDeal with process expired stock, rotation of stock and ordering of stockSupport department managers and co employeesActively participate as a member of the tramPreforming any other tasks which from time may be assigned by managerEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety for othersWear correct PPE in accordance with the company policy and proceduresNo interf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177884&xid=1266_47192
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2y
1
RELIEF AREA MANAGER / EAST LONDON WITH EXTENSIVE TRAVEL – The successful Candidate will be required to travel extensively, at short notice and for undetermined periods. The position will require them to travel to relieve current Area Managers, either for new store openings, for annual leave, stock takes etc. When not travelling will be required to assist Area Manager in the East London area.Minimum Requirements: (copy of matric, drivers and qualifications to be submitted with application)Matric/Grade 12Operations Management Diploma/degree or relevant/related Retail NQF diploma is advantageousClothing Retail Experience is a requisite for this roleMust have solid Retail experience with a Min. 5 years’ experience in a similar roleHighly Proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License with clean driving recordBehavioural CompetencyStrong Character and Leadership abilitiesStrong Retail backgroundGood with systems and processesHonest, Reliable and trustworthy to manage his/her portfolioKey Accountabilities:Asset ManagementStock ControlMerchandisingMarketing and SalesAdmin and cashManagement of staffSecurityCustomer ServiceSalary: Negotiable depending on experience + benefitsUndertakings:MIE Criminal, Fraud, Qualification Verification & Combined Credit ChecksComputer and Psychometric assessmentsReference checks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MjEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147013&xid=1266_37213
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2y
1
VISUAL ASSISTANT – The successful Candidate will assist the National Visual Merchandiser to fulfil the support function for all stores nationally. There are currently 89 stores and increasing at a rapid pace. The position can be based at East London Head Office, alternatively if successful Candidate resides elsewhere, travel will be required to East London every 2nd week for 2 or 3 days, willingness to travel. Applicants MUST have Clothing retail experienceJob Purpose:To contribute creative thoughts to promote products, conceptualize and implement focal statements to store operations. Attract customers by creating impactful displays within marketing and visual guidelines to increase sales. Work as part of a team and groom staff to ensure a high level of attention to detail is applied in stores. Ensure deadlines are met in accordance with directivesRequirements:Matric/Grade 12Qualification in Fashion / Marketing would be advantageousMinimum 3 years’ experience in a similar capacity as A visual assistant (advantageous)Highly proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License CompetenciesStrong Leadership/People Management skillsExcellent decision-making abilityStrong analytical skillsExcellent time managementTeamwork orientationAbility to work under extreme pressureBe flexible and adaptable to changeExcellent verbal and written communication skillsStrong business acumen and understanding of business financialsKey AccountabilitiesFIXTURES | LAYOUTS | FLOWSAssist with design of floor plansEnsure shrinkage is minimised through strategically placed fixtures.Fixtures/rails must be aligned to floor planMonitor adequate lighting to promote product and emphasize select product,Identify primary/ secondary/ tertiary locations within the store and department areas and implement product flow principlesMaintain merchandise fixture inventory, monitoring functionality and report on store needs, sourcing materials where necessary e.g. models, props, equipment, signage, accessories, steam ironsHOUSEKEEPINGMerchandising fixtures, rails and shelving are in good repair and cleanFloors, walls, windows, mirrors are in good repair and clean.Correct hangers are in use, in good repair and clean.The floor is clear, except for appropriately merchandised productPelmets are tidy and/or appropriately merchandised. PRODUCT MERCHANDISINGHave a general understanding of the role, function and processes of the Buying DepartmentAssist with keeping the Merchandising Manual updatedEnsure that stores have a copy of Merchandising Manual and all staff are familiar with itEnsure merchandising principles are implemented and maintained.Ensure all store management is taken through merchandising principles and correct utilization of space in line with key indicatorsCreate eye-catching focal displays, assisting in the installing and dismantling of displays.Understand the Quality Assurance, address product quality issues, as well as soiled/damaged stock.Oversee the h
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1146987&xid=1266_37127
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2y
1
RELIEF AREA MANAGER / EAST LONDON WITH EXTENSIVE TRAVEL – The successful Candidate will be required to travel extensively, at short notice and for undetermined periods. The position will require them to travel to relieve current Area Managers, either for new store openings, for annual leave, stock takes etc. When not travelling will be required to assist Area Manager in the East London area. Minimum Requirements: (copy of matric, drivers and qualifications to be submitted with application)Matric/Grade 12Operations Management Diploma/degree or relevant/related Retail NQF diploma is advantageousClothing Retail Experience is a requisite for this roleMust have solid Retail experience with a Min. 5 years’ experience in a similar roleHighly Proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License with clean driving record Behavioural CompetencyStrong Character and Leadership abilitiesStrong Retail backgroundGood with systems and processesHonest, Reliable and trustworthy to manage his/her portfolioKey Accountabilities:Asset ManagementStock ControlMerchandisingMarketing and SalesAdmin and cashManagement of staffSecurityCustomer ServiceSalary: Negotiable depending on experience + benefitsUndertakings:MIE Criminal, Fraud, Qualification Verification & Combined Credit ChecksComputer and Psychometric assessmentsReference checks Application Process:Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively E-mail CV with qualifications and recent head and shoulder photo to solutions@workafrica.co.za, ensure you use "RELIEF AREA MANAGER EAST LONDON" as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 4 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNTA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1142575&xid=1266_40508
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2y
1
Port Elizabeth - Complement Recruitment are recruiting for an Area Team Lead / Operations Manager Team Lead for a permanent position within the Retail sector to cover the Eastern Cape & Western Cape (Garden Route) Areas. This is not a human resources role, but a people team-lead, focused on improving store leadership and performance throughout the Eastern Cape. Applicants must come from either the clothing or apparel sector, or consumer electronic goods. Salary: R40-55K CTCYou will be responsible for full team (people) leadership development, improving KPI performance, productivity, efficiency and profitability through the effective implementation of strategies in line with the company vision.Minimum Requirements:Minimum of 3 years’ management experience in Operations in similar or same position in a Retail environmentQualification in Business or Retail Management advantageous (not an HR role)Candidates must be currently residing in Port Elizabeth (Gqeberha), must have some previous link to or bond to PE / Eastern Cape area (for familiarity and relatability) if relocatingProven experience within the Clothing / Apparel and Consumer Electronics retail industryProven managerial and leadership skills, motivating teamsThis role looks after a total of 24 stores with approximately 250 team members – travel twice a month out of PEPackage is market related, and will include benefits such as company car, company cellphone, 13th cheque, medical aid and pension fundPassionate about People and team performance in the retail sectorExcellent communication skills and the ability to interact and build strong relationships at all levelsProven managerial and leadership skills (inspirational, motivational leadership) “lead by example” mindsetSkilled in the use of Microsoft Word and ExcelValid driver’s license, company car, Must be brand-fit by living an active or outdoor lifestyle and able to relate to the brands and productsAbility to travel extensively within the regionProactive management and the ability to work unaidedInnovative thinking and solution-focusedIndependent, able to work unsupervised, yet approachable and team-performance orientedAble to travel Eastern & Western Cape areas, George, Queenstown, Mossel Bay etc and be able to work extended hours where necessaryUnderstanding of merchandise, planning, procurement and all related to store retail & apparel planningExcellent communication skills and the ability to interact and build strong relationships at all levelsDuties:Lead a team of Store Leaders towards effective collaboration and attainment of goalsOptimize and oversee in-store operations to ensure efficiencyAttention to financial performance in order to ensure that stores are profitable and stay within budgetResponsible for all in-store recruitment and timeous filling of vacancies in collaboration with HREnsure compliance with company policies and operational guidelinesDeal with challenges by providing creative and practical solutionsEvaluate perfo
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2y
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