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We are
searching for presentable MANAGERS to lead a successful barbershop brand in
their stores in Waterfall, Groenkloof and Fourways. The ideal candidate should possess a
combination of industry knowledge, business management skills, and a
customer-focused mindset to ensure the smooth operation and success of the
business.
KEY
RESPONSIBILITIES :
-
Staff Management: Oversee barbers and support staff, including hiring,
training, scheduling, and performance evaluations to ensure smooth operations
and exceptional service delivery.
-
Customer Service: Provide excellent customer service by greeting
clients, addressing inquiries, scheduling appointments, and handling feedback
or complaints professionally.
-
Inventory Management: Manage inventory levels of hair care products,
tools, and equipment, ensuring adequate supplies are available for daily
operations.
-
Financial Management: Handle financial aspects such as budgeting,
pricing, billing, and cash management, aiming for profitability and
cost-effectiveness.
-
Quality Control: Maintain high-quality standards for haircuts, shaves,
and grooming services, ensuring customer satisfaction and loyalty.
-
Marketing and Promotion: Develop and implement marketing strategies to
attract new clients and retain existing ones, including promotions, events, and
social media engagement.
-
KEY
REQUIREMENTS
• Matric
• 3 to 5 years’ management experience
• Relevant tertiary qualifications
advantageous
• Strong communication and
interpersonal skills with staff and interacting with clients
• Excellent organisational abilities
to handle scheduling, inventory management and
• Business minded, must be able to
complete basic bookkeeping tasks
• Leadership qualities to motivate
and supervise barbers and support staff
• Marketing skills to develop
strategies for attracting and retaining clients
• Ability to adapt to industry trends
and implement continuous improvement initiatives
Salary: R10,000 – R12,000 with target-based
commission structure
Start
date: ASAP
To apply for the National Factory Outlet
Manager | Joburg | High End Fashion Retailer positions please send your
detailed CV in a Word document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
8h
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
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Store Operations Manager - Floor required for a reputable Retail company based in Gauteng
Requirements :
Retail industry experience essential (Management level)Degree/Diploma in Retail advantageousGrow market share through interaction with customers, community, suppliers and trading partners;Ensure that daily sales budget is monitored very closely and achievedAttend to customer queries and resolve them as promptly as possibleLead by example and Motivate staff dailyComply with all systems and proceduresAssist in the performing of stock take preparations
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQxNjU1NjY3P3NvdXJjZT1ndW10cmVl&jid=1574149&xid=2241655667
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Store Merchandising Manager required for reputable retail/FMCG company based in Johannesburg, Gauteng
Duties : To manage all aspects of the merchandise function within the store for in line of the store operations strategy and buying plan.
Requirements:
Diploma/Degree in purchasing managementEnsure that the store(s) have a full range of appropriate products to suit the needs of the consumer both retail and wholesaleManagement of stock returns and damages, make sure reps check returns before the conclusion of the purchase orderBuild supplier relationship through interaction and dealingsEnsure accuracy of rebate & other income on monthly income statementManaging of Trading and Banner Growth Development
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTg4MzgzMTU1P3NvdXJjZT1ndW10cmVl&jid=1542754&xid=2188383155
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We are looking for a Operations Manager / Business Development Manager, although this is not an office based position, the Head Office is based in Randburg, Johannesburg.
Requirements:
Bachelors degree in business administration, marketing, or a related field.Proven experience in retail /buying group/franchise management or a similar role, with a minimum of 10 years of experience in a regional or multi-unit management capacity.Strong business acumen with a history of driving revenue growth and achieving operational targets.Excellent communication, negotiation, and conflict resolution skills.Solid understanding of retail operation, including sales, marketing, and customer service.Ability to analyse financial reports and performance metrics to make data-driven decisions.Strong leadership abilities with the capacity to motivate and inspire teams.Exceptional organizational and time management skills, with the ability to prioritize and multitask effectively.Knowledge of legal and regulatory requirements related to a retail business- group.Willingness to travel within the region as required.Valid drivers license and own transport
Position summary:
As the Operations Manager, you will play a pivotal role in overseeing and supporting our business operations at store level. You will be responsible for ensuring the successful execution of our business strategies, maintaining strong relationships with our store owners, and driving business growth across multiple locations.
Your primary focus will be to ensure store viability, brand consistency, provide operational guidance, and foster a positive store owner experience. This position requires strong leadership skills, business acumen, and the ability to effectively manage multiple stakeholders.
Responsibilities:
Business Support and Relationship Management:
Provide ongoing support, guidance, and mentoring to store owners.Function as the main point of contact for store owners, addressing their concerns and resolving any operational or business-related issues.Conduct monthly site visits to ensure compliance with brand standards, operational procedures, and quality control measures.Collaborate with store owners to develop and implement effective sales and marketing strategies.
Operational Excellence:
Ensure adherence to operational policies, procedures, and brand standards at all stores.Monitor key performance indicators (KPIs), such as sales, stock holding, customer satisfaction and take appropriate actions to address any performance gaps.Conduct regular audits to assess operational efficiency and identify areas for improvement.Provide training and sup...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ1NTk3ODIxP3NvdXJjZT1ndW10cmVl&jid=1749287&xid=2145597821
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Customer Relationship manager – Luxury Retail Our client, a market leader in Luxury is seeking to employ a CRM at their Sandton Store The Client Relations Manager is a key position within the Client Engagement Department at our client, whichaims at building, enhancing and developing further the relations between the Brand and its clients, at all touchpoints of the customer engagement journey –including, but not limited to, the brick-and-mortar store environment. KEY RESPONSIBILITIESSpecific responsibilities include: In line with the brand and company’s strategy and reflecting the local ambition, s/he works together with Retail and directly with the Store to develop, retain and upgrade, mainly, existing S/he understands the strategy and translates it into effective day-to-day operational actions that can be efficiently embraced and put into action by the Client Advisors in Stores. S/he is responsible for developing and deploying engagement communications with Stores, such as morning briefs and newsletters; and for Clients, through specific call-to-action messages that can be delivered in form of phone calls, mails and/or selling scripts, etc. for clienteling engagement. In conjunction with CRM and Campaign Management teams, s/he digests key consumer insights to empower Client Advisors and fuel Clienteling actions in, and by stores. Contextualizes global directions into sound local operational actions. S/he helps navigate Stores with client OTOs, coaching Store Staff and supporting them to achieve specific target KPIs. Works in synch with Retail, to align on activities and goals, works closely with MD, delivering the voice of the client to enhance buying. PROFESSIONAL EXPERIENCE & QUALIFICATIONSHigh communications skills, both written and verbal formsBase digital literacy and CRM knowhowExperience in customer-related or hospitality-related businesses or functionsPlease submit CV + Salary Requirements + Recent Picture to Marlene on sales@servicesolutions.co.za Consultant Name: Marlene Smith
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185610&xid=1266_49135
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Were looking for a candidate to fill this position in an exciting company. Main Responsibilities: Category Knowledge, Business Challenges & Insights Deliver Category Knowledge (Be the shopper expert for the customers)Identify insight driven Business Challenges for key customers Joint Category PlanningDeliver the Retail Category Development Services to their customers aligned with Category management RM priorities and directionDevelop 3 year shopper plan aligned to customer engagement strategy (for priority customers)Develop annual category & shopper plan integrated within Joint Business Planning.Recommend customer differentiation opportunities (with CD)Refine programs to customer shopper & targeted vehiclesTranslate insight and business challenges into recommended category strategies & solutions (activation platforms)Deliver regular shopper return on investment reviews for key activitiesLeverage RE/customer-specific shopper insight & customer analytics to Tailor the 5Ps by RE to the customer(s) formats, considering customer strategies and policiesCommunicating 5P targets to Operations and monitoring implementationRequired Qualifications : Minimum 5 years of experience in a shopper development role in an FMCG environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAxODI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1173367&xid=317_201825
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Retail and Ops ManagerAerial & Satellite Excellence was established in 1994. We are a Multichoice / Dstv agent and accredited Installer. We manage 3 DStv agencies situated in JHB and PTA as well as a price lock kiosk in the Menlyn shopping centre on behalf of DStv.We are looking for a skilled person to assist us in managing the above operation. This is a hands-on position. Tasks will include visiting the shops daily, training staff, setting op SOPs, liaising with suppliers and service providers. Other functions would include admin, stock management and ensuring connectivity between the branches and systems. You must have excellent people skills and the ability to handle customer relations in our shops. A valid SA drivers licence is a must, You must be a SA citizen, skilled in Excel and Word, technical inclined and superb admin skills. A High skill set in Stock Control Systems, procedures and execution.Your main base of operation would either be from our Edenvale Agency or our Pretoria agency. Send your Comprehensive cv to schalk@aerialexcellence.co.za. Include a copy of your drivers licence, id document, references, as well as any qualifications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MjQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123847&xid=1266_38245
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We are looking for an objective Internal Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of account management, controls, reporting, analytics and governance processes. The successful candidate will need to possess a thorough knowledge of internal procedure audits, strong administrative background and a sound judgement.Internal Auditor Responsibilities include: Performing the full audit cycle including performance monitoring, controls and risk appraisals over the effectiveness, forecasting reliability and compliance with all applicable directives and KPI scoring of our Key Account Managers handling national retail chains.Determining internal audit scope and developing monthly and annual plans.Obtaining, analysing and evaluating documentation, reports, data, graphs and deriving key take-outs.Working with software development team to streamline processes and reporting.Perform and control the full monthly audit cycle including presentation conformity, file maintenance, stock management and forecasting accuracy, general account management performance and compliance with all applicable directives and regulations.Determine internal audit scope and develop monthly and annual plans.Obtain, analyse and evaluate reporting and analysis documentation, previous reports, data, analysis accuracy etc.Prepare and present reports as well as monthly KPIs that reflect audit’s results and document process.Act as an objective source of independent advice to ensure compliance and goal achievement.Identify loopholes and recommend risk aversion measures as well as cost and time savings.Maintain open communication with management on performance on each team member and assign monthly KPI scores accordingly.Document processes and prepare audit findings memorandum.Conduct follow up audits to monitor management’s interventions.Engage to continuous knowledge development regarding KAM requirements, best practices, tools, techniques and performance standards.REQUIREMENTS Requirements:Proven working experience as Internal Auditor or very strong analytical and administrative skillsAdvanced computer skills on MS OfficeAbility to manipulate large amounts of data and to compile detailed reportsHigh attention to detail and excellent analytical skillsSound independent judgementUniversity degree preferable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg1MjJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150585&xid=1320_8522
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Junior Operations Manager is required for a Gauteng based role within the FMCG industry.Previous managerial experience within FMCG | QSR environmentValid drivers licence - not negotiableAbility to work under pressureWill travel from store to storeExperience with target setting for each storeCreate performance objectives for stores Report on area metricsTraining of store employeesEvaluate outlet performance and make adjustments where necessaryTroubleshootMaximise sales and profitability across the stores in the areaConduct audits
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147289&xid=1266_38177
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Retail and Ops ManagerAerial & Satellite Excellence was established in 1994. We are a Multichoice / Dstv agent and accredited Installer. We manage 3 DStv agencies situated in JHB and PTA as well as a price lock kiosk in the Menlyn shopping centre on behalf of DStv.We are looking for a skilled person to assist us in managing the above operation. This is a hands-on position. Tasks will include visiting the shops daily, training staff, setting op SOPs, liaising with suppliers and service providers. Other functions would include admin, stock management and ensuring connectivity between the branches and systems. You must have excellent people skills and the ability to handle customer relations in our shops. A valid SA drivers licence is a must, You must be a SA citizen, skilled in Excel and Word, technical inclined and superb admin skills. A High skill set in Stock Control Systems, procedures and execution.Your main base of operation would either be from our Edenvale Agency or our Pretoria agency. Send your Comprehensive cv to schalk@aerialexcellence.co.za. Include a copy of your drivers licence, id document, references, as well as any qualifications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MjQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123846&xid=1266_38244
2y
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Retail and Ops ManagerAerial & Satellite Excellence was established in 1994. We are a Multichoice / Dstv agent and accredited Installer. We manage 3 DStv agencies situated in JHB and PTA as well as a price lock kiosk in the Menlyn shopping centre on behalf of DStv.We are looking for a skilled person to assist us in managing the above operation. This is a hands-on position. Tasks will include visiting the shops daily, training staff, setting op SOPs, liaising with suppliers and service providers. Other functions would include admin, stock management and ensuring connectivity between the branches and systems. You must have excellent people skills and the ability to handle customer relations in our shops. A valid SA drivers licence is a must, You must be a SA citizen, skilled in Excel and Word, technical inclined and superb admin skills. A High skill set in Stock Control Systems, procedures and execution.Your main base of operation would either be from our Edenvale Agency or our Pretoria agency. Send your Comprehensive cv to schalk@aerialexcellence.co.za. Include a copy of your drivers licence, id document, references, as well as any qualifications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MjQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123846&xid=1266_38244
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