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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
3d
1
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
3d
1
We are looking for a Operations Manager / Business Development Manager, although this is not an office based position, the Head Office is based in Randburg, Johannesburg.
Requirements:
Bachelors degree in business administration, marketing, or a related field.Proven experience in retail /buying group/franchise management or a similar role, with a minimum of 10 years of experience in a regional or multi-unit management capacity.Strong business acumen with a history of driving revenue growth and achieving operational targets.Excellent communication, negotiation, and conflict resolution skills.Solid understanding of retail operation, including sales, marketing, and customer service.Ability to analyse financial reports and performance metrics to make data-driven decisions.Strong leadership abilities with the capacity to motivate and inspire teams.Exceptional organizational and time management skills, with the ability to prioritize and multitask effectively.Knowledge of legal and regulatory requirements related to a retail business- group.Willingness to travel within the region as required.Valid drivers license and own transport
Position summary:
As the Operations Manager, you will play a pivotal role in overseeing and supporting our business operations at store level. You will be responsible for ensuring the successful execution of our business strategies, maintaining strong relationships with our store owners, and driving business growth across multiple locations.
Your primary focus will be to ensure store viability, brand consistency, provide operational guidance, and foster a positive store owner experience. This position requires strong leadership skills, business acumen, and the ability to effectively manage multiple stakeholders.
Responsibilities:
Business Support and Relationship Management:
Provide ongoing support, guidance, and mentoring to store owners.Function as the main point of contact for store owners, addressing their concerns and resolving any operational or business-related issues.Conduct monthly site visits to ensure compliance with brand standards, operational procedures, and quality control measures.Collaborate with store owners to develop and implement effective sales and marketing strategies.
Operational Excellence:
Ensure adherence to operational policies, procedures, and brand standards at all stores.Monitor key performance indicators (KPIs), such as sales, stock holding, customer satisfaction and take appropriate actions to address any performance gaps.Conduct regular audits to assess operational efficiency and identify areas for improvement.Provide training and sup...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ1NTk3ODIxP3NvdXJjZT1ndW10cmVl&jid=1749287&xid=2145597821
3d
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Assistant manager required for filling station in Soweto.Preference will be given to applicants with prior experience in retail and human resources.Must reside within area and able to work weekends.Kindly forward CV as per listed emailfaizalk@worldonline.co.za
16d
1
SavedSave
Junior Operations Manager is required for a Gauteng based role within the FMCG industry.Previous managerial experience within FMCG | QSR environmentValid drivers licence - not negotiableAbility to work under pressureWill travel from store to storeExperience with target setting for each storeCreate performance objectives for stores Report on area metricsTraining of store employeesEvaluate outlet performance and make adjustments where necessaryTroubleshootMaximise sales and profitability across the stores in the areaConduct audits
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147289&xid=1266_38177
2y
1
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Floor Manager Alexandra/KewFloor Manager required for liquor store opening in Alexandra/Kew area, Requirements:-liquor experience important -Retail Experience essential-admin skills (computer literate)-contactable references-Driver license would be beneficial-Must live around in or around Alexandra (this is non negotiable)-must be able to work retail hours-Available immediatelysalary approx 5500 neg email cv: synkasales@gmail.commention : alex floor manager in subject lineonly emailed cvs will be looked at - no comments/messages will be viewed
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNzcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192176&xid=1266_50772
2y
SavedSave
Tailor/SeamstressJob Description:We are seeking a skilled and detail-oriented tailor. As a tailor, you will be responsible for providing our customers with high-quality alterations and garment repairs. Your expertise and precision will play a crucial role in ensuring that our customers' garments fit them perfectly and meet their specifications.Responsibilities:- Perform various garment work including making garments from scratch, hemming, resizing, and adjusting seams, to ensure proper fit and customer satisfaction.- Handle garment repairs, such as replacing buttons, zippers, and patches.- Take accurate measurements of customers to ensure precise alterations.- Interact with customers to understand their specific requirements and preferences.- Provide professional advice and suggestions to customers regarding alterations and garment care.- Maintain a clean and organized work area, including the proper storage and handling of tools and equipment.- Keep up-to-date with industry trends, techniques, and new materials to enhance your skills and provide the best service to customers.- Collaborate with team members to ensure efficient workflow and meet deadlines.- Adhere to quality standards and ensure that all alterations and repairs are completed to the highest level of craftsmanship.-Pattern making and designingRequirements:- Proven experience as a tailor very essential - Proficient in garment alteration techniques, including sewing, stitching, cutting, and pattern-making.- Strong attention to detail and excellent manual dexterity.- Knowledge of different fabrics and their characteristics.- Ability to effectively communicate with customers to understand their needs.- Strong time management skills and the ability to prioritize tasks.- Familiarity with using and maintaining sewing machines and other tailoring tools.- Ability to work independently and as part of a team.- Willingness to learn and adapt to new techniques and styles.Candidates with no experience will not be considered. If your have experience and have the passion for tailoring kindly send your CV to brightnessdrycleaners01@gmail.com.
23d
SavedSave
Tailor/Seamstress Job Description:We are seeking a skilled and detail-oriented tailor. As a tailor, you will be responsible for providing our customers with high-quality alterations and garment repairs. Your expertise and precision will play a crucial role in ensuring that our customers' garments fit them perfectly and meet their specifications.Responsibilities:- Perform various garment work including making garments from scratch, hemming, resizing, and adjusting seams, to ensure proper fit and customer satisfaction.- Handle garment repairs, such as replacing buttons, zippers, and patches.- Take accurate measurements of customers to ensure precise alterations.- Interact with customers to understand their specific requirements and preferences.- Provide professional advice and suggestions to customers regarding alterations and garment care.- Maintain a clean and organized work area, including the proper storage and handling of tools and equipment.- Keep up-to-date with industry trends, techniques, and new materials to enhance your skills and provide the best service to customers.- Collaborate with team members to ensure efficient workflow and meet deadlines.- Adhere to quality standards and ensure that all alterations and repairs are completed to the highest level of craftsmanship.-Pattern making and designing Requirements:- Proven experience as a tailor- Proficient in garment alteration techniques, including sewing, stitching, and pattern-making.- Strong attention to detail and excellent manual dexterity.- Knowledge of different fabrics and their characteristics.- Ability to effectively communicate with customers to understand their needs.- Strong time management skills and the ability to prioritize tasks.- Familiarity with using and maintaining sewing machines and other tailoring tools.- Ability to work independently and as part of a team.- Willingness to learn and adapt to new techniques and styles.If your have experience and have the passion for tailoring kindly send your CV to brightnessdrycleaners01@gmail.com.
1mo
Ads in other locations
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
3d
1
SavedSave
BUYER MANAGER
Introduction
An extremely organised and neat pawn shop situated in Lyttleton, is seeking a Buyer/ Store Manager with at least 6 to 8 years’ experience to join their team.
Job Purpose
The person will be responsible for the procurement of merchandise (mainly second hand) for the store by contacting prospective leads.
The person will be responsible for the management of the store’s daily operations and personnel to ensure a good customer service experience.
EDUCATION AND QUALIFICATION REQUIREMENTS
Minimum education (essential)
Matric
Minimum education (desirable)
Certificate in Business Management or Procurement
Minimum applicable experience (years)
6-8 years
Required nature of experience
Experience in retail buying, preferably in second hand merchandise for the purpose of reselling.Experience in store management.Personnel management.
Skills and Knowledge (essential)
MS Office ExcelBuyingNegotiation skillsProven small team management skills.Stock control.
Other:
Monday to Saturday (Flexibility to receive a day off when working on a Saturday)
KEY PERFORMANCE AREAS
Procure new (mainly second hand) items for the storeLocate merchandise/sellers using sources such as the internet to source potential items.Negotiate prices with the sellers.Improve the retail experience.Handle and manage employee discipline.Help ensure that price lists and price labels of the items are maintained in the showroom.Keep showroom neat and organized.
REMUNERATION
Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzIwODgxNTU1P3NvdXJjZT1ndW10cmVl&jid=1409850&xid=2320881555
3d
SavedSave
Our Client in the south of Jhb is hiring.
Supervisor
Following Requirements :
Matric
Own vehicle and license
Stay within the area
Supervisor experience, Administrative skills, buying, managing staff, finance, stock, personal assistance duties.
Monday- Friday
Public Holidays and every second weekend
Must be reliable
Must be of sober habits
Salary R10k
Must be available immediately
Provide references
14d
1
Liquor Store Manager and Cashier with experience!!!!Liquor Store requires a Store Manager and Cashier with minimum 3 years experience and traceable references.Be able to handle POS, Receiving & Distribution of Stock and overall Management of the storeMust be based in the Soshanguve area and of sober habitsEmail CV to : mgvliquors@gmail.com
15d
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