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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves th...Job Reference #: 202371

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We are looking for an objective Internal Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of account management, controls, reporting, analytics and governance processes. The successful candidate will need to possess a thorough knowledge of internal procedure audits, strong administrative background and a sound judgement.Internal Auditor Responsibilities include: Performing the full audit cycle including performance monitoring, controls and risk appraisals over the effectiveness, forecasting reliability and compliance with all applicable directives and KPI scoring of our Key Account Managers handling national retail chains.Determining internal audit scope and developing monthly and annual plans.Obtaining, analysing and evaluating documentation, reports, data, graphs and deriving key take-outs.Working with software development team to streamline processes and reporting.Perform and control the full monthly audit cycle including presentation conformity, file maintenance, stock management and forecasting accuracy, general account management performance and compliance with all applicable directives and regulations.Determine internal audit scope and develop monthly and annual plans.Obtain, analyse and evaluate reporting and analysis documentation, previous reports, data, analysis accuracy etc.Prepare and present reports as well as monthly KPIs that reflect audit’s results and document process.Act as an objective source of independent advice to ensure compliance and goal achievement.Identify loopholes and recommend risk aversion measures as well as cost and time savings.Maintain open communication with management on performance on each team member and assign monthly KPI scores accordingly.Document processes and prepare audit findings memorandum.Conduct follow up audits to monitor management’s interventions.Engage to continuous knowledge development regarding KAM requirements, best practices, tools, techniques and performance standards.REQUIREMENTS Requirements:Proven working experience as Internal Auditor or very strong analytical and administrative skillsAdvanced computer skills on MS OfficeAbility to manipulate large amounts of data and to compile detailed reportsHigh attention to detail and excellent analytical skillsSound independent judgementUniversity degree preferable https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg1MjJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150585&xid=1320_8522

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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372

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East Rand - Our client in Gauteng is currently recruiting for a Store General Manager MAIN JOB PURPOSE:To manage all aspects of the business unit and achieve agreed budgeted and Strategic objectives.DETAIL TASK DESCRIPTION & REQUIREMENTS:Stores Performance & Measurement:- Achievement of agreed Top Line Budget;- Achievement of agreed Gross Profit % Budget;- Achievement of agreed Income (Rebates/ Ad Spends/ Settlements and other income e.g., Promotional Ad hoc, Selling of Ends, buying of space on leaflets & any other contributions);- Achievement of agreed expenses in line with performance ratio % to Budget;- Achievement of agreed bottom line Profit Budget;- Achievement of agreed strategic Basket Size and Feet count;- Achievement of agreed strategic departmental participations & GP%;- Achievement of strategic agreed “Cash and Credit” ratio to sales;- Shrinkage in line with Budgeted %;- Stock Holding not to exceed 4.5 weeks.Stock Management &Buying Controls:- Ensure that the store(s) have a full range of appropriate products to suit the needs of the consumer both retail and wholesale;- Ensure that the store is well merchandised and according to rate of sale and that top 250 lines are in stock at all times & ticketed;- Ensure Stock Card System & Supplier Cycle Sheets are well maintained and used with all Suppliers and all products. (Direct and UMS Suppliers);- Stock purchases to be in-line with ROS (Rate of Sale);- Ensure all products have a P.I. label and at least one (1) Shelf Talker on every module;- Ensure promotions are correctly merchandised and pricing in place, with correct P.I. label and all Promotional Products have a Shelf Talker;- Ends planners (Visible in GM’s Office) in accordance with Supplier activity, income collected and generically positioned;- Ensure that cleanliness and high hygiene standards are maintained throughout the stores;- Top 20 suppliers’ performance & review meetings - to be scheduled monthly and forward planning to be completed in terms of activities/ promotion/ Ad hoc income and Cycle deals on products for the purpose of marketing the products on leaflet;- Selling and income on ends to be negotiated, claims signed and income recorded on Income Statement- End Income recorded as other income;- Purchases buying Ratio’s to be in line with Sales- Stockholding not to exceed 4.5 weeks;- Signing-off all purchase orders and receipts on a daily basis;- All GRV’s to be checked- Monitor Input GP by line and invoice/ SOH/ in accordance to daily & weekly Purchase Budget;- Ensure that all claims are claimed against supplier e.g. Tallies, over-pricing, Supplier contributions, Ends, Shorts and returns;- All returns to be monitored closely e.g. Expired stock, swell allowances and returns to suppliers for overstocks and damages- Weekly SPM to be completed in order to track opposition pricing- action accordingly.- Top 200 lines CSH (Consolidated Store Holdings) Report to be completed weekly in order to track Costs, Selling, SOH and avera https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyNDYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197600&xid=1266_52463

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general jobs in Johannesburg (7 results)

Results for general jobs in Retail jobs in Johannesburg