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Results for office jobs in Retail jobs in Eastern Cape
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit a Store Manager to join their team in Beacon Bay, East London.
Do you have what it takes to be a Store Manager?
Job Purpose:
Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management
of key store operating pillars, with includes but not limited to:
• Brand visual strategies, corporate identity, and promotional execution
• Above expectation delivery of customer service
• Operational compliance and execution of all company policies and processes within the store environment
• Training, mentoring, and exercising of leadership over the entire store workforce
Responsibilities:
Financial Management
• Assist with the Budget preparation and maintenance within the store
• Allocate store funds and defining financial objectives
• Maintain statistical and financial records
• Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site
• Optimise the stores profitability
• Participate in daily operational and sales activities to achieve customer service and business growth objectives
• Oversee pricing and stock control
• Ensure all expense related items are controlled and managed within budget
• Ensure all expense related stock is adjusted to the correct GL accounts monthly
• Ensure the ordering and monitoring of expense related items within the store Stock and Inventory Management
• Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts
• Manage and ensure the daily ordering of stock and maintain correct stock levels
• Oversee the preparation, coordination and management of stock takes on a Bi-annual basis
• Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets
• Analyse and interpret trends to facilitate planning
• Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors
• Investigate and verify manual purchases processed against the business unit
• Minimise, investigate, correct, and report on business unit negative stock on hand
• Minimise, investigate, and report on business unit dormant stock
• Analyse dormant stock reports for heads of department to investigate and rectify
• Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
• Daily management of out-of-stock, to ensure maximum stock on the s...Job Reference #: 202387
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Top FMCG Retail client is looking to add an Assistant Manager to their team.
Duties include, but not limited to:
Making sure the shop floor runs smoothlyMeet the store’s monthly targets and handle budgetsRecruit and train staffDeal with any enquiries and complaints and monitor customer serviceServe customers as neededPut together the rotas and shiftsCheck that the products you sell are well displayedManaging deliveries
Experience Required
Proven experience as a Retail Assistant Manager or similar positionFamiliarity with financial and customer service principlesGood math skills with the ability to create and analyze reports, spreadsheets and sales statisticsProficient user of MS Office (MS Excel in particular)Leadership and organizational abilitiesInterpersonal and communication skillsProblem-solving attitudeFlexibility to work in shifts
Male candidates preferred due to manual labour duties as well as nature of the business and working hours
Please forward CV and ALL supporting documentation to, kerry@profilepersonnel.co.za
Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
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VISUAL ASSISTANT – The successful Candidate will assist the National Visual Merchandiser to fulfil the support function for all stores nationally. There are currently 89 stores and increasing at a rapid pace. The position can be based at East London Head Office, alternatively if successful Candidate resides elsewhere, travel will be required to East London every 2nd week for 2 or 3 days, willingness to travel. Applicants MUST have Clothing retail experienceJob Purpose:To contribute creative thoughts to promote products, conceptualize and implement focal statements to store operations. Attract customers by creating impactful displays within marketing and visual guidelines to increase sales. Work as part of a team and groom staff to ensure a high level of attention to detail is applied in stores. Ensure deadlines are met in accordance with directivesRequirements:Matric/Grade 12Qualification in Fashion / Marketing would be advantageousMinimum 3 years’ experience in a similar capacity as A visual assistant (advantageous)Highly proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License CompetenciesStrong Leadership/People Management skillsExcellent decision-making abilityStrong analytical skillsExcellent time managementTeamwork orientationAbility to work under extreme pressureBe flexible and adaptable to changeExcellent verbal and written communication skillsStrong business acumen and understanding of business financialsKey AccountabilitiesFIXTURES | LAYOUTS | FLOWSAssist with design of floor plansEnsure shrinkage is minimised through strategically placed fixtures.Fixtures/rails must be aligned to floor planMonitor adequate lighting to promote product and emphasize select product,Identify primary/ secondary/ tertiary locations within the store and department areas and implement product flow principlesMaintain merchandise fixture inventory, monitoring functionality and report on store needs, sourcing materials where necessary e.g. models, props, equipment, signage, accessories, steam ironsHOUSEKEEPINGMerchandising fixtures, rails and shelving are in good repair and cleanFloors, walls, windows, mirrors are in good repair and clean.Correct hangers are in use, in good repair and clean.The floor is clear, except for appropriately merchandised productPelmets are tidy and/or appropriately merchandised. PRODUCT MERCHANDISINGHave a general understanding of the role, function and processes of the Buying DepartmentAssist with keeping the Merchandising Manual updatedEnsure that stores have a copy of Merchandising Manual and all staff are familiar with itEnsure merchandising principles are implemented and maintained.Ensure all store management is taken through merchandising principles and correct utilization of space in line with key indicatorsCreate eye-catching focal displays, assisting in the installing and dismantling of displays.Understand the Quality Assurance, address product quality issues, as well as soiled/damaged stock.Oversee the h
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Optometrist required for a Luxury eye optometrist office based in East London, Eastern Cape
Requirements:
Conduct eye exams using optometric equipment and general diagnostic interpretation.Diagnose and treat ocular disease.Prescribe, fit, and adjust eyeglasses, contact lenses, and other vision aids.Recommend appropriate patient follow-up and care options.Answer questions and provide advice to patients regarding vision and optical issues.Deliver outstanding customer service through all patient interactions.Direct staff and assist in the development of the overall practice.
Qualifications:
Applied understanding of general principles of optometry and best practices for the diagnosis and treatment of eye-related disorders and conditionsStrong interpersonal skills and ability to relate to patients of diverse backgroundsExcellent customer service skillsAbility to maintain patient confidentialityGeneral computer proficiencyDemonstrated problem solving skills and multitasking ability
Education and Experience Requirements:
Doctor of Optometry (OD) degree Active state optometry licenseValid CPR certificate2 years of optometrist experience preferred
Should you wish to apply please email your CV through to Tristen Murch at tristen@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
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Our retail client in the Home Decor space, based in Port Elizabeth, has a position available for an experienced Visual Merchandiser.The main responsibility of this position is to ensure that the shopping experience is further enhanced for the customers, by maintaining an organized, visually appealing and welcoming store environment.Reporting to the Showroom manager whilst getting direction from the Head office Visual Merchandising team. Great attention to detail is required. Responsibilities:Ensure a high standard of visual merchandising in line with the company’s vision and brand identity in the respective store.Ensure that a high standard of housekeeping is maintained in store, working with store manager and other store employees. Doing floor walks 3 times a day. Consistently achieve the ongoing installation and dressing of the required merchandising plan within the prescribed time frame, which will involve working with the basement team and will include some lifting, carrying etc.People skills to oversee basement staff assistance, ensuring that all tasks allocated are completed professionally and on time.Merchandising monthly promotional settings according to the company’s design directives. Ensure aggressive replenishment of homeware/furniture. Constantly checking stock levels of homeware in cage and not on the shop floor to ensure items are urgently replaced.Be involved in Homeware stock takes if required.Ensure ongoing maintaining/updating of the furniture display settings and homeware shelving/tables as per last floor/setting changes and/or directives from Head office. This requires regular communication with the Head Office VM team. Assist customers and maintain a professional approach, selling when required.Work as a member of the store team assisting colleagues whenever you have opportunity and available time to do so.Ordering the correct flowers and plants for the store(s) timeously, and within the set budget.Ensure required photos of shelving/settings are sent timeously and without exception to the merchandising department.Assisting in receiving, unpacking and checking in of homeware when relevant basement team member not available or high stock volumes are received.Be aware of new product arrivals and lines to be discontinued and plan for this in advance with Head office. Maintain superior product knowledge. Requirements:This position requires education to at least Matric level (ideally a post Matric diploma in Interior decorating field). a minimum of 3 years experience in a similar role and environment/brand.A good eye for furniture settings and homeware and be creative.Demonstrate a thorough knowledge of company and merchandising policies and procedures as well as an understanding of how a retail outlet or store operates.Strong administrative skills and excellent product knowledge.A valid driver’s license and own reliable transport. Behavioural Competencies: Demonstrate a creative, positive, hands-on, can-do attitude, and pro
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JUNIOR STORES ASSISTANT/ EAST LONDON – Our client in the Stationery Industry is looking to employ a Junior Stores Assistant. Applicant must have a valid Code 08 Driver’s license to be submitted with application as this role will include doing deliveries to clients. This role will entail all aspects of stores work, picking, receiving, dispatching, stock control. Full training will be given. The position is available with immediate effect.
Minimum Requirements;
Matric
Must be fully computer literate – Microsoft Office
Excellent command of English – Read, Speak and Write
Must have Code 08 Driver’s
Must be physically fit
Must be a teamplayer
Must be able to work in a pressurized environment
Positive attitude with determination to succeed in the position
Salary: Market related
Application Process:
Online applications will receive preference, ensure you upload a recent head and shoulder photo, alternatively e-mail CV, head & shoulder photo, certifications and Drivers license to solutions@workafrica.co.za, use “JUNIOR STORES ASSISTANT” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks.Additional Info:1 to 5 yearsSalary: $NegotiableJob Reference #: 1243524449
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Our retail client in the Home Decor space, based in Port Elizabeth, has a position available for an experienced Visual Merchandiser.The main responsibility of this position is to ensure that the shopping experience is further enhanced for the customers, by maintaining an organized, visually appealing and welcoming store environment.Reporting to the Showroom manager whilst getting direction from the Head office Visual Merchandising team. Great attention to detail is required. Responsibilities:Ensure a high standard of visual merchandising in line with the company’s vision and brand identity in the respective store.Ensure that a high standard of housekeeping is maintained in store, working with store manager and other store employees. Doing floor walks 3 times a day. Consistently achieve the ongoing installation and dressing of the required merchandising plan within the prescribed time frame, which will involve working with the basement team and will include some lifting, carrying etc.People skills to oversee basement staff assistance, ensuring that all tasks allocated are completed professionally and on time.Merchandising monthly promotional settings according to the company’s design directives. Ensure aggressive replenishment of homeware/furniture. Constantly checking stock levels of homeware in cage and not on the shop floor to ensure items are urgently replaced.Be involved in Homeware stock takes if required.Ensure ongoing maintaining/updating of the furniture display settings and homeware shelving/tables as per last floor/setting changes and/or directives from Head office. This requires regular communication with the Head Office VM team. Assist customers and maintain a professional approach, selling when required.Work as a member of the store team assisting colleagues whenever you have opportunity and available time to do so.Ordering the correct flowers and plants for the store(s) timeously, and within the set budget.Ensure required photos of shelving/settings are sent timeously and without exception to the merchandising department.Assisting in receiving, unpacking and checking in of homeware when relevant basement team member not available or high stock volumes are received.Be aware of new product arrivals and lines to be discontinued and plan for this in advance with Head office. Maintain superior product knowledge. Requirements:This position requires education to at least Matric level (ideally a post Matric diploma in Interior decorating field). a minimum of 3 years experience in a similar role and environment/brand.A good eye for furniture settings and homeware and be creative.Demonstrate a thorough knowledge of company and merchandising policies and procedures as well as an understanding of how a retail outlet or store operates.Strong administrative skills and excellent product knowledge.A valid driver’s license and own reliable transport. Behavioural Competencies: Demonstrate a creative, positive, hands-on, can-do attitude, and pro
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2y
Ads in other locations
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We are looking for vibrant, reliable, honest and
energetic individuals who are passionate about car audio to join our dynamic
sales team!
Soundmatch is a well-known, respected company thrilling
car audio enthusiasts since 1984 and takes pride in our customer service.
So, if you’re are keen on more than just a job, but a
career that can really have an impact, then Soundmatch may be the vehicle you
need to make a difference and actually enjoy coming to work.
The Retail Storeman at Soundmatch Bellville will be
responsible for the effective and efficient management of the store’s stock
activities within set times and to acceptable standards. The Retail Storeman
will also responsible to fulfil all driving responsibilities for the store.
Key Performance
Areas:
Stock Management
Display Management
Admin Management
Ad-hoc duties which incl. but are not limited to
assisting with driving duties, telephone calls and customers as and when
required
Successful candidates will have the following qualities:
·
Matric / Grade 12
·
Certificate / Diploma in Sales and / Management
will be advantageous
·
At least 2 years’ working experience within a
retail environment and / or management position
·
Valid driver’s license
·
Basic working knowledge of MS Office
·
Knowledge of car audio industry will be
advantageous
·
Good command of the English language
·
Be well presented and groomed
Please note this is a contract position.
Must be from Bellville or surrounding areas.
Should you fit the above requirements and would like a
position with growth and potential, email your CV to: jobs@soundmatch.co.za
1. Your Latest CV to us
2. Notice Period
3. Current salary
4. Salary expectations
Please note only successful candidates will be contacted.
Positions are based in Cape Town, South Africa.
All information will be kept strictly confidential.
We look forward to hearing from you!
4h
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
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DC Meat is seeking an Office Assistant for butchery in Vredenburg
The ideal candidate must have a grade 12 certificate and 4 years previous experience in retail in this role.
Must be computer literate.
Must have own transport.
Please forward your CV to janine@dcmeat.co.zaResponsibility:Managing cashiers, till floats, cash ups, daily banking and liaising with CIT.
Ordering of stock, checking in of stock, matching PO to GRV to invoice & conducting stock take.
Submission of staff hours, leave forms, etc.
General admin duties.Job Reference #: offb1Consultant Name: Chantel Brown
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Have worked with imports
Have worked with local retailers on submitting fits/ pps /bpsUnderstanding of textiles .Excel / word/ officeGood admin skillsAttention to detail.Min 3 years experience.Outlook / Excel/Word
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DC Meat is seeking an Office Assistant for butchery in Springbok.
The ideal candidate must have a grade 12 certificate and 4 years previous experience in retail in this role.
Must be computer literate.
Must have own transport.
Please forward your CV to chantel@dcmeat.co.zaResponsibility:Managing cashiers, till floats, cash ups, daily banking and liaising with CIT.
Ordering of stock, checking in of stock, matching PO to GRV to invoice & conducting stock take.
Submission of staff hours, leave forms, etc.
General admin duties.Job Reference #: offp1Consultant Name: Chantel Brown
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To provide the customer with a safe and friendly shopping environment that is well stocked and merchandised with a wide variety of products. The assurance through experience of having shopped in your store before or word of mouth that the merchandise is always clean, well presented, and as fresh as is possible when it comes to stock rotation.
Responsibilities:
Housekeeping, Merchandising of stock and products, Customer relations on the shop floor, Store security, Health and safety.
Qualifications:
The individual filling this position should at least have passed Matric (or equivalent) and have a valid Matric / qualification certificate.
Knowledge and Skills Requirements:
The following knowledge and skill requirements would be a preference, but not necessarily a minimum requirement unless otherwise indicated. Customer service orientation, Communication skills, Interpersonal skills, Literate and numerate, Company systems, policies and procedures, Attention to detail and accuracy, Computer literate: MS Office, Ability to work independently AND as part of a team.
Working Conditions:
The sales / general assistant is responsible for ensuring that the store is clean and tidy, that the correct stock is merchandised in the correct place as well as correctly price marked. In addition to this, the sales assistant must also ensure that customer service standards on the sales floor and at the till points are maintained. This can be rather stressful and general sales assistants must be able to work under these stressful conditions while still exhibiting attention to detail and accuracy.
The following key characteristics are looked for in a general / sales assistant: Positive attitude, Honesty, Patience, Friendly and helpful, Hardworking, Punctual, Neat appearance, Ability to prioritise, Time management skills, Be organized, Possess a listening and learning attitude and a deep desire to succeed.
If you qualify and would like to apply for this position, please attach a copy of your CV when applying on this platform.
Salary: RTBCJob Reference #: MMTUNSALESConsultant Name: LRB Legendary Retail Brands
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To provide the customer with a safe and friendly shopping environment that is well stocked and merchandised with a wide variety of products. The assurance through experience of having shopped in your store before or word of mouth that the merchandise is always clean, well presented, and as fresh as is possible when it comes to stock rotation.
Responsibilities:
Housekeeping, Merchandising of stock and products, Customer relations on the shop floor, Store security, Health and safety.
Qualifications:
The individual filling this position should at least have passed Matric (or equivalent) and have a valid Matric / qualification certificate.
Knowledge and Skills Requirements:
The following knowledge and skill requirements would be a preference, but not necessarily a minimum requirement unless otherwise indicated. 2 years’ garden sales experience would be beneficial, Customer service orientation, Communication skills, Interpersonal skills, Literate and numerate, Company systems, policies and procedures, Attention to detail and accuracy, Computer literate: MS Office, Ability to work independently AND as part of a team.
Working Conditions:
The sales / general assistant is responsible for ensuring that the store is clean and tidy, that the correct stock is merchandised in the correct place as well as correctly price marked. In addition to this, the sales assistant must also ensure that customer service standards on the sales floor and at the till points are maintained. This can be rather stressful and general sales assistants must be able to work under these stressful conditions while still exhibiting attention to detail and accuracy.
The following key characteristics are looked for in a general / sales assistant: Positive attitude, Honesty, Patience, Friendly and helpful, Hardworking, Punctual, Neat appearance, Ability to prioritise, Time management skills, Be organized, Possess a listening and learning attitude and a deep desire to succeed.
If you qualify and would like to apply for this position, please attach a copy of your CV when applying on this platform.
Salary: RTBCJob Reference #: MMTUNSALESConsultant Name: LRB Legendary Retail Brands
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Regional Sales Manager (Namibia)
Introduction:
An exclusive home goods company situated in Johannesburg is seeking to employ a Regional Sales Manager, to be situated in Namibia, with 10 years’ experience within a sales position and 3 years’ team management experience to join their operations.
Job purpose:
Direct management of daily activities and outcomes of the sales team, including tracking the
progress of weekly, monthly, and annual targets and objectives, preparing reports as well as
providing training, coaching, supervision, and motivation to the team.
Requirements
Minimum education (essential):
National Senior Certificate
Minimum education (desirable):
BCom Degree / Diploma
Minimum applicable experience (years):
10 years of which 3 years managing a sales team
Required nature of experience:
Direct sales with a proven recordTeam managementOrganization and coordinationClient engagementPresenting and public speakingBudgeting and budget managementData analytics and reportingTraining implementation
Skills and Knowledge (essential):
MS OfficeCRM systemsBusiness to Consumer Sales
Skills and Knowledge (desirable):
Partners and rewards programmesOther: Travel requiredValid driver’s license
Competencies
Essential Competencies
Empowering IndividualsInteracting with PeopleArticulating InformationTeam WorkingTaking ActionSeizing OpportunitiesManaging TasksPursuing Goals
Important Competencies
Examining InformationInterpreting DataMaking DecisionsEstablishing RapportConvincing PeopleDirecting PeopleResolving ConflictShowing ComposureUnderstanding PeopleConveying Self-ConfidenceProducing OutputChecking Things
Key Performance Areas, Weights and Objectives
Team Management 50%
Manage, train and coach sales consultants to drive sales effectiveness.Provide regular updates to the sales consultants and management on sales activities, tracking against targets, and other reporting requirements.Establish, improve and ensure active management of team’s KPA’s with frequent feedback to the teams.Ensure there is appropriate and continuo...
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BUYER MANAGER
Introduction
An extremely organised and neat pawn shop situated in Lyttleton, is seeking a Buyer/ Store Manager with at least 6 to 8 years’ experience to join their team.
Job Purpose
The person will be responsible for the procurement of merchandise (mainly second hand) for the store by contacting prospective leads.
The person will be responsible for the management of the store’s daily operations and personnel to ensure a good customer service experience.
EDUCATION AND QUALIFICATION REQUIREMENTS
Minimum education (essential)
Matric
Minimum education (desirable)
Certificate in Business Management or Procurement
Minimum applicable experience (years)
6-8 years
Required nature of experience
Experience in retail buying, preferably in second hand merchandise for the purpose of reselling.Experience in store management.Personnel management.
Skills and Knowledge (essential)
MS Office ExcelBuyingNegotiation skillsProven small team management skills.Stock control.
Other:
Monday to Saturday (Flexibility to receive a day off when working on a Saturday)
KEY PERFORMANCE AREAS
Procure new (mainly second hand) items for the storeLocate merchandise/sellers using sources such as the internet to source potential items.Negotiate prices with the sellers.Improve the retail experience.Handle and manage employee discipline.Help ensure that price lists and price labels of the items are maintained in the showroom.Keep showroom neat and organized.
REMUNERATION
Market related
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Minimum Requirements:
Matric Qualification
Valid drivers license
2-3 Years Retail Experience (Area manager, Store manager or similar managerial role)
Proficiency in MS Office with well-developed Excel skills (essential)
Understanding of stock management, how to drive sales in stores, adhere to financial needs of the stores
Understanding of optimization of store operations and standards for success
Exceptional communication and interpersonal skills
Excellent organizational and leadership abilities
Area Manager Perks
Company vehicle and petrol card
Laptop
Cellphone, airtime and data bundles
Responsibilities:
You will be conducting frequent store visits, ensuring compliance to operational processes and service standards in stores.
Ability to identify fast vs slow movers
Develop alternative strategies to increase sales
Ensure timely implementation of promotional activities and communicate non-compliance
Conduct store operational audits to ensure compliance.
Execute / facilitate training of new and existing processes.
Conduct performance management evaluations
To apply email a detailed resume to the email below
recruitment@gorimas.co.za
Title your subject line as the vacancy you are applying for
3d
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We are looking for a Operations Manager / Business Development Manager, although this is not an office based position, the Head Office is based in Randburg, Johannesburg.
Requirements:
Bachelors degree in business administration, marketing, or a related field.Proven experience in retail /buying group/franchise management or a similar role, with a minimum of 10 years of experience in a regional or multi-unit management capacity.Strong business acumen with a history of driving revenue growth and achieving operational targets.Excellent communication, negotiation, and conflict resolution skills.Solid understanding of retail operation, including sales, marketing, and customer service.Ability to analyse financial reports and performance metrics to make data-driven decisions.Strong leadership abilities with the capacity to motivate and inspire teams.Exceptional organizational and time management skills, with the ability to prioritize and multitask effectively.Knowledge of legal and regulatory requirements related to a retail business- group.Willingness to travel within the region as required.Valid drivers license and own transport
Position summary:
As the Operations Manager, you will play a pivotal role in overseeing and supporting our business operations at store level. You will be responsible for ensuring the successful execution of our business strategies, maintaining strong relationships with our store owners, and driving business growth across multiple locations.
Your primary focus will be to ensure store viability, brand consistency, provide operational guidance, and foster a positive store owner experience. This position requires strong leadership skills, business acumen, and the ability to effectively manage multiple stakeholders.
Responsibilities:
Business Support and Relationship Management:
Provide ongoing support, guidance, and mentoring to store owners.Function as the main point of contact for store owners, addressing their concerns and resolving any operational or business-related issues.Conduct monthly site visits to ensure compliance with brand standards, operational procedures, and quality control measures.Collaborate with store owners to develop and implement effective sales and marketing strategies.
Operational Excellence:
Ensure adherence to operational policies, procedures, and brand standards at all stores.Monitor key performance indicators (KPIs), such as sales, stock holding, customer satisfaction and take appropriate actions to address any performance gaps.Conduct regular audits to assess operational efficiency and identify areas for improvement.Provide training and sup...
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Our client is looking to recruit a permanent Senior Master Data Analyst Developer to work within the IT department, the role will be based at their Head Offices in Cape Town and will report to the Application Portfolio Manager. The main purpose of this role would be to develop and maintain Master Data Management solutions using appropriate toolsets. You will need to translate functional requirements into design specifications according to the development standards as well as maintain the software systems and automation of the operations and interfaces between these systems.
Purpose and Objectives
Analyse and address complex issues and recommend appropriate solutions, including issues with respect to performance, scalability and manageability of system solutions and development effortsRequired to partake in the development of application code to satisfy the needs and requirements of the businessPlan and implement solutions for effective development of programs and solutions to meet specifications and deadlinesRequired to stay abreast of industry standardsPlan and execute unit testing, systems integration testing and archiving of test resultsAccountable for the development of system/functional documentation, operations manuals, systems processes, and technical designsAnalyse, resolve difficult/complex system issues, by working with the end-users, colleagues, and external providersWriting of technical specifications according to functional requirementsTranslate functional requirements into design specifications , according to the development standards in area of responsibilityRequired to form part of the standby rotation scheduleRequired to do production support of all applicable systems in area of responsibilityCarry out peer reviewsResponsible for developing quality code according to technical specification
Requirements
Job Related Knowledge
Essential
Strong knowledge of SQLKnowledge of the Software Development LifecycleMaster data management principles and practices
Desirable
Microsoft Office VisioUnderstanding Windows environments, networking and securityGood communication and interpersonal skillsGood documentation skills
Job Experience
Essential
5 - 7 years of developer experienceWorking in an application development / master data management teamExperience working with SQL Server databasesWeb Services experience (WCF)Solid knowledge of Master Data Management principlesXML and XSD schema design
Desirable
Experience working in a retail environmentExperience managing sensitive data and associated standa...
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JOB OVERVIEWThe Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.
ROLE AND RESPONSIBILITIES
Plan and direct the day-to-day activities of the branch.Ensure excellent customer satisfaction, always!Seek ways to better promote the store, the product offerings and service within the store.Develop and maintain the store attractiveness, presentability & cleanliness.Ensure the branch is always adequately staffed by:
Initiating hiring in a timely manner when staff leave or when seasonality demands itDeveloping an appropriate scheduling plan for staffSupervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.Ensure product display in store is in line with merchandising guidelines.
Ensure a strong system of inventory management is implemented and maintained, with specific focus on:
Adequate inventory levels of appropriate products in conjunction with procurementMinimizing out of stocks in the branchImplementing stock counts in line with group directionEnsuring ordering is done accurately and in a timely mannerMaintaining contact with suppliers to ensure maximum efficiency in purchasing processMinimizing shrinkages and write-offsProduct range GP% targets are met by ensuring correct pricing and accurate capturing of receipts.
Ensure branch administration is operating effectively and in line with company SOP’s.Always ensure the safeguarding of the company assets within the branch.Ensure the store always remains clean and presentable.Personnel management, including selective HR duties.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Matric certificateIntermediate knowledge of Microsoft office programs, specifically Outlook and ExcelGood level of skill on retail ERP programs5-7 years retail management experience
PREFERRED SKILLS
Strong management and coaching skillsStrong organizational & planning skillsStrong inter-personal skillsGood sales and customer service orientationGood communication skillsProactive by natureMust have a high level of integrity and honesty
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