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Results for customization in "customization" in Retail jobs in South Africa in South Africa
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1.Greeting Customers: Welcoming shoppers warmly as they enter the store.2.Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations.3.Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers.4.Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring products are presented attractively.5.Processing Transactions: Operating the cash register, handling payments, and issuing receipts.6.Handling Returns and Exchanges: Managing customer returns or exchanges according to store policies.7.Maintaining Store Cleanliness: Keeping the store tidy, clean, and organized.8.Monitoring Inventory Levels: Noticing low stock and notifying management, or. assisting with stock replenishment.9.Promoting Sales: Suggesting additional products or special offers to increase sales.10.Assisting with Promotions: Setting up promotional displays and informing customers about current deals.11.Security: Monitoring shoplifting and following security procedures to prevent theft.12.Record Keeping: Maintaining accurate logs of sales, stock movements, or customer interactions if required.13.Team Collaboration: Working with colleagues to ensure smooth store operations.14.Following Store Policies: Adhering to company guidelines on customer service, safety, and sales procedures.
https://www.jobplacements.com/Jobs/S/Sales-Assistant-1251889-Job-Search-01-15-2026-02-00-16-AM.asp?sid=gumtree
2h
Job Placements
1
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1.Greeting Customers: Welcoming shoppers warmly as they enter the store.2.Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations.3.Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers.4.Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring products are presented attractively.5.Processing Transactions: Operating the cash register, handling payments, and issuing receipts.6.Handling Returns and Exchanges: Managing customer returns or exchanges according to store policies.7.Maintaining Store Cleanliness: Keeping the store tidy, clean, and organized.8.Monitoring Inventory Levels: Noticing low stock and notifying management, or. assisting with stock replenishment.9.Promoting Sales: Suggesting additional products or special offers to increase sales.10.Assisting with Promotions: Setting up promotional displays and informing customers about current deals.11.Security: Monitoring shoplifting and following security procedures to prevent theft.12.Record Keeping: Maintaining accurate logs of sales, stock movements, or customer interactions if required.13.Team Collaboration: Working with colleagues to ensure smooth store operations.14.Following Store Policies: Adhering to company guidelines on customer service, safety, and sales procedures.
https://www.jobplacements.com/Jobs/S/Sales-Assistant-1251819-Job-Search-01-15-2026-02-00-15-AM.asp?sid=gumtree
2h
Job Placements
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, e
https://www.jobplacements.com/Jobs/S/Store-Manager-1250203-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
3d
Job Placements
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1.Greeting Customers: Welcoming shoppers warmly as they enter the store.2.Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations.3.Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers.4.Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring products are presented attractively.5.Processing Transactions: Operating the cash register, handling payments, and issuing receipts.6.Handling Returns and Exchanges: Managing customer returns or exchanges according to store policies.7.Maintaining Store Cleanliness: Keeping the store tidy, clean, and organized.8.Monitoring Inventory Levels: Noticing low stock and notifying management, or. assisting with stock replenishment.9.Promoting Sales: Suggesting additional products or special offers to increase sales.10.Assisting with Promotions: Setting up promotional displays and informing customers about current deals.11.Security: Monitoring shoplifting and following security procedures to prevent theft.12.Record Keeping: Maintaining accurate logs of sales, stock movements, or customer interactions if required.13.Team Collaboration: Working with colleagues to ensure smooth store operations.14.Following Store Policies: Adhering to company guidelines on customer service, safety, and sales procedures.
https://www.jobplacements.com/Jobs/S/Sales-Assistant-1249712-Job-Search-01-09-2026-02-00-15-AM.asp?sid=gumtree
6d
Job Placements
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.https://www.jobplacements.com/Jobs/S/Store-Manager-1250199-Job-Search-01-12-2026-08-14-50-AM.asp?sid=gumtree
3d
Job Placements
1
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, e
https://www.jobplacements.com/Jobs/S/Store-Manager-Bridge-city-1250204-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
3d
Job Placements
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, e
https://www.jobplacements.com/Jobs/S/Store-Manager-1250201-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
3d
Job Placements
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Store AssistantSupport customers and store operations in a specialist retail environment.Fourways, Johannesburg | Market RelatedAbout Our ClientOur client is a respected retail brand offering water purification and filtration solutions tailored to both residential and commercial customers. They pride themselves on product knowledge, customer education, and consistent service quality. This role suits someone who enjoys working with customers and learning about technical products in a retail setting.The Role: Store AssistantThe Store Assistant supports the Retail Store Manager with daily store operations, customer service, and sales. The role involves engaging with customers, assisting with product selection, and ensuring the store remains well-presented and operationally efficient.Key ResponsibilitiesAssist customers with product enquiries and purchasesProvide basic product information and refer technical queries when requiredMaintain store cleanliness, merchandising, and stock displaysOperate the point-of-sale system accuratelyAssist with stock receiving and stock countsSupport daily opening and closing proceduresAbout YouPrevious retail or customer service experience advantageousWillingness to learn about water purification productsFriendly, reliable, and customer-orientedAble to work retail hours, including weekends if requiredOwn car and valid drivers license highly advantageous, or proven reliable transport to Fourways
https://www.jobplacements.com/Jobs/S/Store-Assistant-1249732-Job-Search-1-9-2026-6-11-27-AM.asp?sid=gumtree
6d
Job Placements
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Key ResponsibilitiesSales & Business AdministrationIdentify and open new customer accounts with long-term potential.Monitor and evaluate monthly sales performance per customer using sales reporting tools.Provide regular feedback to the Regional Manager on customer activities, opportunities, and challenges.Collaborate with customers to align their marketing efforts with the companys strategic direction.Support warehouse and logistics teams with route planning to improve efficiency.Organize and host trade events to promote products and strengthen client relationships.Drive and monitor promotional campaigns to grow market share and customer engagement.Assist with credit applications and support debtor teams with collections and customer account queries.Monitor outstanding payments and help mitigate credit risk.Ensure proper use and care of company assets such as vehicles and equipment.Attend and contribute to monthly strategy and review meetings.Stock ControlWork closely with warehouse teams to ensure product availability.Support the management of consignment stock when necessary.Track customer purchasing trends to improve forecasting accuracy.Monitor and facilitate the rotation of stock to avoid aging inventory.Assist customers in optimizing their own stock levels and mix.ComplianceAdhere to company procedures, industry regulations, and internal controls.Identify potential risks and escalate them to management as needed.Promote responsible and cost-effective use of company resources to prevent waste.Customer ServiceMaintain strong, professional relationships with customers and internal teams.Resolve customer issues quickly and effectively, maintaining high levels of service.Communicate regularly with internal stakeholders to ensure all customer queries are addressed.Provide product and pricing training sessions to customers, ensuring they remain informed of any changes.Keep the customer database current by adding or updating information as needed.Assist in providing marketing materials such as POS displays and promotional stands.Cost ControlMonitor and manage operational costs and use of company resources.Ensure correct pricing structures are applied and regularly updated.Track gross profit margins and implement corrective actions where necessary.Report any financial deviations or overspending to the Regional Manager promptly.Candidate ProfileQualificationsMinimum: Diploma or Certificate (NQF Level 5 or equivalent)https://www.jobplacements.com/Jobs/J/Junior-Sales-Representative-1249910-Job-Search-01-09-2026-04-35-53-AM.asp?sid=gumtree
6d
Job Placements
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Duties & Responsibilities:Present, promote and sell products/services to existing and prospective customers face to facePerform cost-benefit and needs analysis of existing/potential customers to meet their needsEstablish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingResolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within planned call schedule scheduleCoordinate sales effort with team members and other departmentsAnalyze the territory/market’s potential, track sales and status reportsSupply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Keep abreast of best practices and promotional trendsContinuously improve through feedback and developmentRequirementsProven work experience as an External Sales Representative Excellent knowledge of MS Office, reporting writing skills (listen, observe and report)Ability to build productive business professional relationshipsAbility to conduct analysis and problem solvingHighly motivated and target driven with a proven track record in salesExcellent selling, communication and negotiation skillsPrioritizing, time management and organizational skillsAbility to create and deliver presentations, solutions and next stepsRelationship management skills and openness to feedbackPlease consider your application unsuccessful should you not receive feedback within 2 weeks of applying.
https://www.executiveplacements.com/Jobs/S/Sales-Representative-Industrial-Coatings-1251888-Job-Search-01-15-2026-02-00-16-AM.asp?sid=gumtree
2h
Executive Placements
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Luxury Store Manager – Waterfront
World-class luxury retailer is seeking a Store Manager to join their team in Waterfront.Responsibility:2 years luxury retail management experience, managing a staff compliment of 4 or more.
Clear credit and criminal record – as per our client requirements
Responsibilities:
Attract, create and maintain loyal customers on every opportunity
Achieve excellence in retail operations effectiveness and efficiency
Continuously raise the standard of store personnel, increasing sales effectiveness and the customer experience
Maximize store revenue and operating results
Understand the growth drivers of the business, performance of store, consumer and competitor trends to propose growth plans, budgets and forecasts
Ensure the store is delivering the highest standard of customer service. Regularly audit store customer service standards and actively seek feedback from loyal customers
Resolve customer complaints and issues in accordance with company policies whilst maintaining customer loyalty
Ensure the store comply with the company’s visual merchandising policy
Ensure the store is in compliance with the company’s policies and procedures
Manage staff to an appropriate performance and development plan.
Identify and appropriately manage issues of performance or misconduct
Work to identify talents within store
Identify store training and development needs and work with the training team to prioritize and fulfil these needs
Maintain an open approach to communication and ensure staff receives all appropriate information provided by the company
Salary:
Basic + Commission
A commission is payable and is based on the personal and store turnover if targets are achieved.Consultant Name: Marlene Smith
1d

Service Solutions
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Minimum requirements:Golf enthusiast.12 years of experience.Matric or equivalent.Solid understanding of golf accessories.Personality Traits:Passionate about golf and customer service.Friendly and approachable.Reliable and responsible.Good communicator.Quick learner.Organised and detail-oriented.Ability to work well in a team and independently.Problem-solving mindset, especially in customer service situations.Duties and responsibilities:Reports directly to the Golf Shop Manager and assists in daily shop operations.Increases sales and maintains high customer service standards.Opens and closes the golf shop, sells merchandise, and supervises part-time staff.Ensures the golf shop is clean, organised, and well-merchandised.Creates a first-class experience for all customers and liaises with the Director of Golf.Adheres to golf shop policies, procedures, and operational guidelines.Assists in product, sales, and service training for staff.Attends meetings and provides operational feedback.Handles and resolves customer complaints, escalating when necessary.Prepares daily reports, cash-ups, and performs stock counts as required.Manages stock receiving, checks deliveries against invoices, and maintains accurate documentation.Promotes golf lessons, club facilities, and assists with competitions and scoring.Monitors market trends, competitor activity, and performs other duties as required.Please note that only candidates who meet all the requirements will be contacted for the opportunity. We look forward to receiving your application!
https://www.jobplacements.com/Jobs/S/Sales-Assistant-1251762-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
2h
Job Placements
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Greet customers warmly and provide excellent customer service.Scan items and process transactions accurately using the cash register.Handle cash, credit, and mobile payments securely and efficiently.Issue receipts, refunds, and exchanges as needed.Maintain an organized and clean checkout area.Count cash at the start and end of shifts, ensuring accuracy.Assist with inventory and restocking shelves when required.Follow store policies and security procedures diligently.Resolve customer inquiries and complaints professionally.Support overall store operations to ensure a positive shopping experience.
https://www.jobplacements.com/Jobs/C/Cashier-1251880-Job-Search-01-15-2026-02-00-16-AM.asp?sid=gumtree
2h
Job Placements
1
We’re looking for a customer-focused, detail-driven Order Fulfilment Controller to join a fast-paced Digital Commerce team. This role is all about keeping online orders on track, resolving issues quickly, and delivering a great customer experience.Contract: 3 monthsEnvironment: Fast-paced Digital / eCommerceCustomer Interaction: HighShift Pattern & HoursMonday to Sunday (rostered)Shifts between 07h00 – 20h005 days on, 2 days offWeekend & public holiday availability requiredTransport provided home after late shiftsKey ResponsibilitiesHandle customer, store & courier queries (calls, email, chat & WhatsApp)Proactively manage online orders and resolve delaysFollow up with stores and courier partners to ensure on-time deliveryKeep customers informed on order status and delivery updatesInvestigate and resolve service and order issuesIdentify trends and assist with process improvementsRequirementsMatric (Grade 12)Relevant Diploma or Degree (advantage)Minimum 3 years’ experience in eCommerce, Digital Commerce or customer supportExperience in a multi-channel customer support environmen
https://www.jobplacements.com/Jobs/O/Order-Fulfilment-Controller-3-month-contract-1248500-Job-Search-01-06-2026-02-00-15-AM.asp?sid=gumtree
9d
Job Placements
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Responsible for serving customers, processing fuel and shop transactions, handling cash and card payments, balancing the till, maintaining a clean work area, and following safety and security procedures. Good customer service and reliability are essential.Send CV to Sonnendal.Engen@gmail.com
4d
Atlantis1
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Minimum requirements:Golf enthusiast.12 years of experience.Matric or equivalent.Solid understanding of golf accessories.Personality Traits:Passionate about golf and customer service.Friendly and approachable.Reliable and responsible.Good communicator.Quick learner.Organised and detail-oriented.Ability to work well in a team and independently.Problem-solving mindset, especially in customer service situations.Duties and responsibilities:Reports directly to the Golf Shop Manager and assists in daily shop operations.Increases sales and maintains high customer service standards.Opens and closes the golf shop, sells merchandise, and supervises part-time staff.Ensures the golf shop is clean, organised, and well-merchandised.Creates a first-class experience for all customers and liaises with the Director of Golf.Adheres to golf shop policies, procedures, and operational guidelines.Assists in product, sales, and service training for staff.Attends meetings and provides operational feedback.Handles and resolves customer complaints, escalating when necessary.Prepares daily reports, cash-ups, and performs stock counts as required.Manages stock receiving, checks deliveries against invoices, and maintains accurate documentation.Promotes golf lessons, club facilities, and assists with competitions and scoring.Monitors market trends, competitor activity, and performs other duties as required.Please note that only candidates who meet all the requirements will be contacted for the opportunity. We look forward to receiving your application!
https://www.jobplacements.com/Jobs/S/Sales-Assistant-1251760-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
2h
Job Placements
1
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Minimum requirements:Golf enthusiast.1â??2 years of experience.Matric or equivalent.Solid understanding of golf accessories.Personality Traits:Passionate about golf and customer service.Friendly and approachable.Reliable and responsible.Good communicator.Quick learner.Organised and detail-oriented.Ability to work well in a team and independently.Problem-solving mindset, especially in customer service situations.Duties and responsibilities:Reports directly to the Golf Shop Manager and assists in daily shop operations.Increases sales and maintains high customer service standards.Opens and closes the golf shop, sells merchandise, and supervises part-time staff.Ensures the golf shop is clean, organised, and well-merchandised.Creates a first-class experience for all customers and liaises with the Director of Golf.Adheres to golf shop policies, procedures, and operational guidelines.Assists in product, sales, and service training for staff.Attends meetings and provides operational feedback.Handles and resolves customer complaints, escalating when necessary.Prepares daily reports, cash-ups, and performs stock counts as required.Manages stock receiving, checks deliveries against invoices, and maintains accurate documentation.Promotes golf lessons, club facilities, and assists with competitions and scoring.Monitors market trends, competitor activity, and performs other duties as required.Please note that only candidates who meet all the requirements will be contacted for the opportunity. We look forward to receiving your application!
https://www.jobplacements.com/Jobs/S/Sales-Assistant-1251759-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
2h
Job Placements
Are you passionate about health and beauty?Do you enjoy wearing makeup and always presenting yourself beautifully?We’re looking for a friendly, stylish, and motivated Sales Assistant to join our team at Bruma Oriental City.Location:Bruma Oriental City, 51 Cnr Oppenheimer Ave & Marcia St, Bruma, JohannesburgTrading Hours:Monday – Saturday: 09:00 – 18:00Sunday: 09:30 – 16:30(You will work 6 days a week with 1 day off)Salary:Basic R4000 per month + CommissionAbout the Role:You’ll assist customers with a wide range of health, body, and beauty products, providing exceptional service, advice, and product knowledge.Requirements:Must be presentable, stylish, and enjoy wearing makeup dailyPassionate about beauty and self-careFriendly, approachable, and confident with customersMinimum 1–2 years retail or sales experience (health/beauty/fashion preferred)Matric Certificate requiredReliable, punctual, and able to work retail hours, including weekends and public holidaysDuties include:Greeting and assisting customersRecommending and demonstrating productsAchieving daily and monthly sales targetsMaintaining store cleanliness and display standardsProcessing sales and providing excellent customer serviceIf you love helping customers look and feel their best, we’d love to hear from you!Send your CV and a recent photo to mananabrl@gmail.comMust live in the area or be close to the area.
4d
Bedfordview1
We are looking for a stylish and
fashionable Sales Assistant to join the team at a Luxurious Boutique in Castle
Gate Village, Lynwood, Pretoria. The successful
candidate will initially sign a 3-month-contract but will have the opportunity
to become permanent based on performance.
The Sales Assistant will play a
vital role in ensuring a positive shopping experience for our customers. They
will assist with day-to-day store operations, provide excellent customer
service, and support the Sales Manager and Store Manager in achieving sales
targets. The ideal candidates will have a passion for fashion, strong
communication skills, and the ability to work in a fast-paced retail
environment.
Duties & Responsibilities to
include, but not limited to:
Customer Service:
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Greet and engage customers, offering assistance
with product selection and styling advice.
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Provide product information, including details
on fabrics, care instructions, and sizing.
Sales Support:
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Assist customers with purchases, processing
transactions accurately and efficiently.
Merchandising & Store
Presentation:
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Assist in maintaining the store’s visual appeal
by organising and replenishing merchandise displays.
Inventory Management:
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Assist with stock management, including
receiving, unpacking, and organising new stock.
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Conduct regular stock checks to ensure product
availability and accuracy.
Minimum Requirements:
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Previous experience in retail or customer
service is preferred.
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Experience in luxury or high-end fashion retail
is a plus.
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A high school diploma or equivalent.
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Strong interpersonal and communication skills.
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A friendly, approachable, and professional
demeanour.
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A passion for fashion and an interest in current
trends.
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Ability to work flexible hours, including
weekends, public holidays, and peak shopping periods.
-
Basic computer skills and familiarity with
point-of-sale (POS) systems.
-
A proactive attitude and willingness to learn.
Salary: R10,000 – R15,000 CTC a month (depending on
experience)
Start ASAP
Duration: 3-month contract with possibility to become
permanent
To apply for the Sales Assistant |
Pretoria | Luxurious ladies’ boutique position please send your detailed CV in
a Word document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
3h
Other1
SavedSave
ENVIRONMENT:A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall Contact Centre effectiveness DUTIES:Supervises, plans, and manages functions related to the Contact Centre work area.Oversees and directs the daily activities of Contact Centre Agents.Monitors productivity of Contact Centre Agents and generates performance reports.Reviews individual, team, and Contact Centre results identify and act on performance trends.Monitors service calls for professionalism, technical accuracy, and customer service quality.Resolves customer complaints and queries; recommends corrective actions.Maintains accurate records of service requests and complaints.Provides ongoing communication to ensure Agents are informed of product and procedure changes.Serves as key information resource; answers questions, assigns tasks, and gives instructions.Conducts supervision, coaching, call monitoring, training, reviews, and discipline.Performs performance monitoring and evaluations to improve agent efficiency.Ensures team members receive appropriate training and support.Manages attendance, shift schedules, and break allocations.Sets customer care targets and ensures achievement.Strives to deliver a consistently delightful customer experience.Handles customer correspondence across email, SMS, and social media. REQUIREMENTS:In-depth knowledge of the product lines.Understanding of Call Centre tracking systems.Experience in customer acquisition and retention.Strong CRM knowledge.Excellent communication skills.Ability to design efficient processes.Ability to collaborate at all levels.Strong sales acumen.Advanced computer literacy.Strong planning, organizing, and problem-solving skills.Exceptional interpersonal skills. Experience & TrainingMinimum 5 years customer service experience, with at least 2 years supervisory.Minimum 5 years call centre experience. QualificationsMatricDegree or diploma in Call Centre Management or Customer Service. ATTRIBUTES:Strong customer service orientation.Self-driven and target oriented.Assertive and confident.Resilient under pressure.Ability to motivate and secure team buy-in.Maintains confidentiality.Creative thinker with data-dri
https://www.jobplacements.com/Jobs/C/Call-Centre-Supervisor-1248534-Job-Search-01-06-2026-02-00-20-AM.asp?sid=gumtree
9d
Job Placements
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