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Are you experienced in the luxury industry and dedicated to delivering exceptional customer service? Do you thrive in a dynamic, upscale environment? If so, we have the perfect opportunity for you!
Jen Kahn, a prestigious South African luxury clothing brand with over 40 years of renowned legacy, is excited to announce the opening of our new store in Cape Town.
We are seeking experienced and dynamic individuals to join our team as an Assistant Sales Manager/Salesperson.
Key Requirements:
- Proven experience in high-end retail environments with a strong selling ability.
- Computer literate and capable of utilizing software efficiently.
- Ability to communicate confidently with upscale customers.
- Mature, bright, and engaging personality that exudes professionalism.
- Excellent grasp of the English language; fluency in French or German is highly beneficial.- Flexible to work in our Franschhoek store when required.
- Self-motivated with a drive to achieve and exceed sales targets.
- Reliable, punctual, and dedicated to delivering exceptional customer experiences.
- Trustworthy, energetic, and well-presented at all times.
Please submit your CV accompanied with a photograph of yourself and a cover letter detailing why you would be the perfect fit for this role to tanyafrodsham@gmail.com
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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Who we are: We are a premium South African retailer with a dynamic culture and environment.
What we do: We cater to our customers food and clothing needs.
What we are looking for: We are in need of an innovative and creative Store Designer who has strong design concept skills.
What you will do:
Interpret design and retail trends by conducting benchmarking analysis on our competitorsDevelop and design in-store concepts including colour, materials, look, feel etcDesign equipmentBrief the Architect to accurately complete detailed drawings based on concepts developedBrief Procurement and Equipment Manager on new equipment detail and quantitiesProvide input to the implementation plan for all new store layout changes, by consulting with Sales Management and Space Planning teamsConduct store visits to ensure that concept designs are accurately implemented
What you must have:
3/4 year technical degree e.g. Bachelor Architecture, Bachelor Industrial Design, National Diploma/Bachelor Interior DesignUp to 5 years retail and commercial interior/architecture design experienceCommercial skillsSuperior computer drawing and 3D skillsCreativity, awareness of design trends, brand buildingAnalyse and interpret informationSpatial, dimensional and proportional orientationExcellent attention to detail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAxOTUzNjk1P3NvdXJjZT1ndW10cmVl&jid=1543012&xid=4101953695
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A leading retailer has a great opportunity for a Risk Engineer.
Responsibilities
Provide support in the management of risk mitigation focusing on compliance and regulationsResearch and keep up-to-date with regulatory requirements and best practicesAssist in the development and continuous improvement of projects and initiativesProvide project management support through the ownership and delivery of initiativesPerform administrative tasks (data capturing and processing and verification of designs, reports and other deliverables)Liaise with various stakeholders to identify and define requirements, scope and objectivesAssist with preparing and documenting project proposals, standards and operating proceduresProfessional handling of coordination, correspondence, queries and feedback to internal stakeholders and external service providersAssist with stakeholder management and communications, including status reporting, meeting minutes and other project documentation to various stakeholders
Requirements
Technical and/or project management-based education is preferredExperience in a similar roleExperience within a regulatory, building control, health and safety or risk management environmentExperience in an FMCG, Technical and Engineering environment is advantageousAbility to review technical documents such as standards, proposals, designs, budgets, etcProject management and administration skills and knowledgeData processing and analysis skills in MS Office applications (Excel, Word, Powerpoint) is advantageousGood written and verbal communication skillsEqually capable of working independently or in a team (collaborative) environmentDiligent in following instructions and proceduresAbility to use initiative in dealing with challenges and when they ariseA high level of self-motivation and ability to set and meet goals
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODAzOTgwNzA2P3NvdXJjZT1ndW10cmVl&jid=1142896&xid=1803980706
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One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the companys standards.
Job Objectives
People Management
- Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction
- Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved
- Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies
- Maximise productivity through effective staff scheduling and management of absenteeism
- Ensure staff competence and provide support and regular feedback on performance
- Manage personal improvement plans for agents
Quality Management
- Conduct spot checks on CRM system to ensure accurate and complete information
- Monitor calls to improve quality, minimise errors and track employees performance
- Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries
- Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions
Internal Communication
- Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends
- Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention
- Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints
Customer Service
- Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution
- Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency
- Identify opportunities to enable automated tools and applications for Custome...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQ2ODE3MDcyP3NvdXJjZT1ndW10cmVl&jid=1184975&xid=4146817072
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Job Purpose:To design, develop and implement the IT business intelligence, integration and data enablement strategy, aligned to the group and IT strategy in order to support business operations.
Job Objectives
To develop and implement an integrated IT business intelligence, data enablement and integration roadmap in line with group and IT objectives.To align delivery of IT data enablement, service and change management plans to support delivery of business strategy.To develop and manage delivery of the service management framework and processes in order to enable up-time service and quality.To assess and document current IT landscape and integration points, identify areas of suboptimal operation and provide recommendations for improvement to ensure optimal operations. To drive delivery of IT change and release management processes for all IT business projects in line with business requirements, policies, standards and best practice.To monitor, evaluate and report on SLA management and collaborate with internal, externaland 3rd party providers to ensure delivery of agreed services and levels.To conduct research on the industry trends and best practices and identify opportunities for improvement and innovation in order to meet business objectives.To drive adherence to governance processes, standards and group policies to mitigate business risks.To manage financial, human and other resources in order to deliver the operating plan and achieve business objectives
Job related skill
Project managementDevOpsNegotiations skillsInterpersonal CommunicationStrategy development and implementationIT Application developmentBI and integration managementPeople management (D)Presentation skills (D)Verbal and written communication skills (D)Budgeting and finance management (D)
Job experience
5 years senior IT leadership experience3 years managing BI and Integration team/ function.5 years’ leading IT service operations/ management team/function5 years’ experience data management3 years IT project management experience5 years IT application development and support experience3 years’ retail experience (D)3 years’ enterprise architecture leadership experience. (D)5 years’ experience managing a team/ team responsible for architecture design, systems lifecycle/infrastructure planning and operations. (D)
Education
3-year tertiary degree or diplomaBI, MDM, Integration certifications (D)Post graduate degree or qualifications. (D)Leadership development. (D)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzY0NTk2NjU1P3NvdXJjZT1ndW10cmVl&jid=1651568&xid=1764596655
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Our client is looking to recruit a permanent Senior Master Data Analyst Developer to work within the IT department, the role will be based at their Head Offices in Cape Town and will report to the Application Portfolio Manager. The main purpose of this role would be to develop and maintain Master Data Management solutions using appropriate toolsets. You will need to translate functional requirements into design specifications according to the development standards as well as maintain the software systems and automation of the operations and interfaces between these systems.
Purpose and Objectives
Analyse and address complex issues and recommend appropriate solutions, including issues with respect to performance, scalability and manageability of system solutions and development effortsRequired to partake in the development of application code to satisfy the needs and requirements of the businessPlan and implement solutions for effective development of programs and solutions to meet specifications and deadlinesRequired to stay abreast of industry standardsPlan and execute unit testing, systems integration testing and archiving of test resultsAccountable for the development of system/functional documentation, operations manuals, systems processes, and technical designsAnalyse, resolve difficult/complex system issues, by working with the end-users, colleagues, and external providersWriting of technical specifications according to functional requirementsTranslate functional requirements into design specifications , according to the development standards in area of responsibilityRequired to form part of the standby rotation scheduleRequired to do production support of all applicable systems in area of responsibilityCarry out peer reviewsResponsible for developing quality code according to technical specification
Requirements
Job Related Knowledge
Essential
Strong knowledge of SQLKnowledge of the Software Development LifecycleMaster data management principles and practices
Desirable
Microsoft Office VisioUnderstanding Windows environments, networking and securityGood communication and interpersonal skillsGood documentation skills
Job Experience
Essential
5 - 7 years of developer experienceWorking in an application development / master data management teamExperience working with SQL Server databasesWeb Services experience (WCF)Solid knowledge of Master Data Management principlesXML and XSD schema design
Desirable
Experience working in a retail environmentExperience managing sensitive data and associated standa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTc2Nzc4ODg3P3NvdXJjZT1ndW10cmVl&jid=1583543&xid=1976778887
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Are you a motivated and passionate Sales professional looking for an exciting opportunity? Join our dynamic client in the Southern Suburbs of Cape Town!
Requirements
Reside within the Southern Suburbs of Cape Town or have reliable transportation to the areaProven experience in sales or a related fieldMatric is essentialExcellent communication and interpersonal skillsSelf-driven and goal-orientedAbility to thrive in a fast-paced environment
Responsibilities
Build and maintain customer relationshipsIdentify and pursue new sales opportunitiesMeet and exceed sales targetsProvide exceptional customer serviceKeep up-to-date with product knowledge and industry trends
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQyMzQyMTA4P3NvdXJjZT1ndW10cmVl&jid=1704558&xid=2842342108
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Store Assistants needed in Longbeach
Our client in the retail industry is currently seeking bright, bubbly, and energetic temp staff to join their team.
Requirements (Non-negotiable):
-Matric
-Clear criminal record
-Must be hardworking, punctual, friendly and maintain professionalism
-Retail experience would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTc1MjgzMjcxP3NvdXJjZT1ndW10cmVl&jid=1722976&xid=1175283271
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a Johannesburg-based company servicing customers in the hardware industry in eight Southern African countries is seeking a young energetic Sales Representative based in Cape Town.
The candidate must reside in Cape Town. This is a Remote position.Duties and Responsibilities:
·Secure replenishment orders from existing customers.
To promote & maintain market leading retail ranges to current and potential new customers.
Develop and obtain new customers to maximize market share. Continuously provide data-based performance feedback to customers.
To provide customers with technical, sales & promotional support with respect to products and retail events
To work closely with our contractor base to source large project enquiries and convert it into sales.
Continuous feedback and collaboration with sales manager to maintain company and personal growth.
Minimum Requirements:
BCom qualification or equal to NQF7
Well-developed interpersonal skills
A conscientious and open mind with an eye for new business opportunities
Own car and drivers license
Experience is an advantage, but not necessary.
Personality that will fit well:
Team player.
Must enjoy traveling.
Will be required to sleep out.
Relationship-building remains essential, the candidate must love to work with people.
Someone who can work hard and will go the extra mile for his client.
Communicate well and give feedback.
Over-deliver on every promise and is eager to learn.
Sales driven as this is a commission based position.
SECTOR: Wholesale
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg2MS9BSw==&jid=1781649&xid=E.L001861/AK
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Our client in the retail industry is looking for a Sales Representative to join their team based in Cape Town.
Duties:
Develop and implement Sales Strategies.
Identify and pursue new business opportunities.
Build and maintain client relationships.
Conduct product presentations and demos.
Stay updated on the industry trends.
Prepare sales reports and forecast.
Enhance product knowledge.
Collaborate with cross functional teams for customers.
Requirements:
5+ years sales experience (preferably in the food service industry).
Fluent in Afrikaans and English.
Valid drivers license and own transportation.
Track record of exceeding sales targets.
Strong interpersonal and communication skills.
Proactive and driven sales professional.
Excellent negotiation and presentation skills.
Team player with independent work ability.
Willingness to travel for client meetings and industry events.
SECTOR: Retail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPVBFMDA1ODQ2L0tC&jid=1778962&xid=PE005846/KB
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Responsibilities
Process daily cashbooksPrepare daily and monthly bank reconciliationsReporting on transactions to managementQueries resolutionReconcile cash salesAssist with general admin and reconciliations such as fuel cards, reimbursement claims and petty cash etc.
Minimum Requirements
Grade 12Finance Diploma advantageous1 - 2 years relevant experienceProficient on MS Office Suite
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTg0MDU1ODQyP3NvdXJjZT1ndW10cmVl&jid=1696119&xid=3984055842
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Position: Telesales Agent
Location: Wynberg
Minimum Qualification Requirements:
Matric (Grade 12)
FICA Compliant
1 year Telesales Experience
5 years Retail Experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzcwMTY0MTM0P3NvdXJjZT1ndW10cmVl&jid=1163623&xid=3370164134
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Our client, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Cape Town Waterfront . We are seeking a Store Manager with extensive experience working in management within a luxury / Premium environment.
Mission of the Position:
( full duties will be discussed during the interview)
The Store Manager is responsible for managing and operating a single Store. They must be familiar with all systems, methods and procedures involved in the operation of this Store.
The Store Manager is responsible for properly applying all guidelines and should enforce established standards at all times. The central focus is achieving sales plan by maximizing productivity of all available resources while maintaining the integrity and image of the brand.
Qualifications:
5+ years of High-Volume Retail Management experience, preferably in the luxury sector
Exceptional organizational skills, follow through and attention to detail
Strong problem-solving attitude
Able to asses priorities, meet deadlines and work under pressure
Collaborative spirit and proactive attitude
Please email cv to marlene@servicesolutions.co.za
Consultant Name: Marlene Smith
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We are looking for an efficient Assistant Payroll Administrator to join our payroll department. The ideal candidate must have working knowledge on Sage 300 People.
The company is situated in Muizenberg, but the candidate can also work from our hybrid office in Bothasig area.
Job Description
Monthly Payroll - 90 Companies with a staff compliment of plus minus 1000 employeesMonthly Data capturing of Salary elementsAd hoc dutiesSage 300 People payroll experience advantageous
Requirements
Grade 122+ years of experience working in a payroll office.Proficiency in Microsoft Office and SAGE 300 People a must.Strong numerical aptitude and attention to detail.Excellent communication skills, both verbal and written.Good time management and organizational skills.Working knowledge of relevant legal regulations.Able to prioritize and multitask effectively.Must have drivers license and own transportWell organizedHigh standard of integrity and honestyBe able to work on deadlinesMust be a good team playerProficient in Speaking and writing English and Afrikaans.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI5MzU0MTM2P3NvdXJjZT1ndW10cmVl&jid=1213627&xid=2829354136
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Overview: We seek a qualified Retail Skin Care Therapist with sales rep experience, who is driven, organised, and dynamic for this exciting and challenging role within our sales team. Please note, no remote positions are available, candidates must be based in Cape Town. Remuneration is market related. Duties & Responsibilities: Consulting with customers to discuss their skin care concernsRecommending products that fit a customer needs and budgetEducating customers on how to use skin care products and providing product demonstrationsOrdering new skin care supplies and maintaining relationships with clientsKnowledge of cosmetics and skin careInitiating sales and maintaining inventoryRegularly communicate with a variety of different customersBuilding strong relationships with customers, adding value, promoting the deals and innovationPractice professionalism in all dealings Desired Experience & Requirements:Excellent verbal communication and negotiating skills1-2 years customer service experience required1-2 years skincare experience requiredTertiary qualification is advantageousQualification in the wellness industry or aesthetic environment is an advantageTrack record for achieving monthly sales targets Love for SilkiIf you have the required skills and a passion for skincare, please email your CV to tamzen@kheper.co.za Subject: Retail Skin Care TherapistShortlisted candidates will be contacted. If you have not received feedback within 14 days of applying, please deem your application as unsuccessful.
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hi everyone, the company i work for is currently looking for a cashier to start immediately. they must have cashier experience, good with customers, and be able to speak English. if you have experience, please send your CV to sarah@tvbmeats.co.za :)
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International brand seeks a Assistant Manager to join the Canal Walk branch
requirements:
- matric certificate
- previously senior management experience with managing 8 plus staff members
- customer service driven and focused
- willing to work retail hours
- passionate about fashion
Please email your CV along with a recent photo of yourself to roxannemoore93@gmail com
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We’re currently
seeking a shopkeeper who is outgoing, proactive and passionate about customer
service to join our company in Maitland, Cape Town.Duties and
Responsibilities:
Buying stock, manage
sales, shop layout, stock taking and instructing shop assistants.Maintain
excellent customer relations, Assist with online advertising.
Keep the shop
and stock organized and tidy.Requirements:
Experience in
the second-hand trade recommended
Friendly and
professional demeanor with both customer and staff
Attention to
detail and excellent organizational skills
Ability to work
independently and as part of a team.
Good Computer
skillsWorking hours:
Monday to
Friday, 8:00 – 17:30
Saturday, 8:00
– 13:00
Public
holidays, 8:00 – 13:00 (Paid as overtime)
Starting
Salary:
R8000.00 Per
Month
To Apply please
send your CV, Experiences and reference to johansvr@gmail.com
If no reply in 2
weeks time please consider your application unsuccessful.
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A new opportunity has just become available in our Design Centre for a resilient, innovative and thorough Garment Technologist who can add value to our Design Centre Our ideal candidate will have the ability to significantly contribute towards the achievement of our department and business objectives as well as have the high energy levels required for this fast-paced, exciting and dynamic retail environment. REQUIREMENTS Duties and Responsibilities: Measurements, fits and grading of all Ladies and Kids products Liaising with patternmakers and sample hands to find production friendly solutions Fabric preparation for Shrinkage and laying up Manage and improve on garment quality standards Solution driven investigation into quality queries Liaising with DC QC team on approvals & quality issues Quality control checks against samples & approved fit Knowledge, Experience & Qualifications Required Grade 12 Tertiary clothing/textile/garment construction qualification Preference will be given to candidates who have 5+ years’ experience in a similar role A valid driver’s license (advantage) Experience working in a clothing manufacturing environment is an important requirement A working knowledge of the latest Microsoft packages is required Medium to high level of Excel experience A working knowledge of garment/pattern construction is essential Job Related Competencies Working knowledge of the retail cycle and clothing construction principles and processes. A passion for keeping up to date with local and international market trends Detail oriented Proactive and lateral thinker Ability to build and maintain influential relationships at various levels and across business functions Effective written and verbal communication Proven prioritization and time management skills The agility and resilience to maintain high levels of drive and initiative under pressure Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Preference will be given to candidates who will enhance the diversity of the team, aligned to our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2Mzg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1239309&xid=1320_16387
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