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Shell Service Station- Convenience Store Manager Convenience Store Manager reporting to the Site Manager. Job Overview The Convenience Store Manager will be responsible for all the operational aspects relating to the shop, as well as to lead the team of employees to reach business objectives. Areas of Responsibility (Your duties will include but are not limited to) Receiving Ensure stock is received correctly according to company policy Oversee receiving area for stock counts, expiry dates and condition of stock Cash Handling Manage and control floats Oversee cashiers and cash handling protocol Ensure Cash-up documentation is managed procedurally Petty cash Perform random audits Stock Control Damages to be minimized and stock losses to be according to company policy Daily stock rotation Daily stock counts, as per schedule, from Stock Office must be correctly counted and reported Short dated stock to be reported daily Arrange stock-take preparations are done and manage process Security Open and close shop Complete daily managers check sheet General security awareness and accountability as senior on site People Management Ensure all staff and support people are well-versed in local hygiene requirements and explain to them the importance of why and how quality standards are to be assured Equip staff with the required tests and equipment to assure product standards are upheld Ensure staff is well versed in the requirements relating to stock rotation and shelf displays Identify staff development needs and develop them accordingly Evaluate staff performance and provide feedback and coaching as required Customer Satisfaction Establish and maintain good relationships with customers so that they feel they receive good value at all times. Ensure that Policies and Procedures are followed and amended to support an ever-changing environment. General Ensure correct freezer temperatures General Maintenance General day to day duties and ad hoc projects Reporting & Finance Record and report key performance indicators on a weekly and monthly basis Actively participate as a member of the team Performing any other task, not specified herein, which from time to time may be assigned by the Manager. To apply, send your cv via gumtree along with your salary expectations. Should you not here from us within 2 weeks please consider your application unsuccessful. Application expiry 30. 04. 2024

1mo

Brackenfell

Junior Area Manager for outdoor retail outlets - Brackenfell-R11000-

Must be Afrikaans and English speakingMust have senior store manager exp. Specific Conditions of Employment • You will be required to Manage, Control, Direct and Assist in multiple sites that will be designated to you in relation to your Area allocation. • You will be required to conduct site visits to all the stores within your Area allocation, on a rotational basis and in accordance with your weekly and monthly calendar schedule. • You will be required to Manage all Key Criteria within your own store, and in addition the various Stores in relation to your Area allocation. • Key Criteria, as mentioned above, would consist of Sales, Staff , Service, Merchandise, Administration, Risk and General Compliance to related Company Policies & Procedures in relation to your Area Allocation. • You are required to provide detailed feedback on a daily, weekly, monthly basis in relation to the Key Criteria of Stores within your Area allocation. Core Performance Areas: • Sales & Sales Budgets (Communicate, Implement, Drive, Monitor and Feed Back) • Human Recourses (Recruitment, Staff Management, Disciplinary Processes, Training & Development, Payroll) • Stock (Merchandising, Control & Risk prevention, Stock Allocations & Promotional Activities) • Administration (Compliance in relation to Cash Management, Transactional Activities and/or General in-store Administrational Policies, Procedures and Processes) • Site Visits and Operational Feedback. Please note that if you are not contacted within 3 working days, consider your application unsuccessful MUST HAVE A VALID DRIVERS LICENSESend CV to kommunikasie1@gmail.com

15d

Brackenfell

Results for retail store manager required in All Categories in South Africa

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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves t...Job Reference #: 202374

Port Elizabeth

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To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. *Job Objectives:* * To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements. * To consult with customers and provide suitable advice on healthcare, nutritional and supplement products. * To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability. * To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales. * To prevent wastage in own area by adhering to stock rotation principles. * To prevent stock losses by following all risk management policies and principles. * To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers. * To implement product merchandising by following the merchandising guidelines and procedures. * To adhere to all store standard operating procedures. * To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff. *Knowledge:* * Desirable: Basic health, fitness and supplements product knowledge * Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,) *Skills:* * Essential: Good communication and interaction skills * Customer and service orientation * Selling skills * Merchandising skills * Desirable: * Basic computer literacy *Competencies:* Essential: * Relating and Networking * Persuading and Influencing * Delivering Results and Meeting Customer Expectations Desirable: * Following Instructions and Procedures * Presenting and Communicating Information * Achieving Personal Work Goals and Objectives *Experience:*Essential: * At least 1 year related experience * Selling skills; customer related training Desirable: * Experience working with sports nutrition and vitamin related products *Education:* * Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics) * Desirable: Sports / fitness / nutrition qualification *Contractual Hours:* * 38 - 40hrs *Kindly note only applicants who meet the minimum requirements will be contacted.**All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.* *Experience:*Essential: * At least 1 year related experience * Selling skills; customer related training Desirable: * Experience working with sports nutrition and vitamin related products *Education:* * Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics) * Desirable: Sports / fitness / nu https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242873&xid=1555_54942

Other

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Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. *Job Purpose:* * To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. *Job Objectives:* * To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. * To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. * To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. * To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. * To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. * To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. * To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. * To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values. *Education and Experience Requirements:* * Essential: Grade 12 (Maths 50% and English 50%) * Essential: Relevant Retail/Business Management qualification (External applicants) * Desirable: Degree in Relevant Retail/Business Management * Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme * Financial management experience (budgets, profit and loss statements, financial ratios, etc.) *Job Knowledge and Skills Required:* * Understanding and application of financial management principles * Retail/FMCG background and understanding of merchandising and promotions principles * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Knowledge of people manageme https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242903&xid=1555_54990

Queenstown

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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg. Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team. Job Purpose: Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives. Responsibilities: Organisation Design: • Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company • Conduct job analysis and evaluations and development of job profiling • Implement and maintain job grading system • Create competency model Performance Appraisals and Management • Identify performance targets and link with job profile • Develop methods of measuring if performance management aligns with organisational goals • Develop, review, and implement performance management policies and procedures • Guide management on performance appraisal and management principles • Assist management to create project timelines and deadlines Workforce and Succession Planning: • Design and implementation of succession planning in line with companys talent management framework • Guide management on succession and career development to ensure the sustainability of the business • Provide input into employee risk movement and develop strategic plan to ensure higher retention rate • Develop, review, and implement succession planning policies and procedures • Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover • Design and implement competency-based assessment and analyses • Compile appropriate test batteries for different assessment purposes and according to competency requirements • Obtain quotes from suppliers when required and consider costing when suggesting assessments • Interpret results obtained from assessments and utilise information in an ethical manner • Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents • Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness) • Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams • Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns • Conflict Management within teams • Design and implement leadership strategies in line with business obje...Job Reference #: 202621

Midrand

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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg. Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit a Store Manager to join their team in Beacon Bay, East London. Do you have what it takes to be a Store Manager? Job Purpose: Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management of key store operating pillars, with includes but not limited to: • Brand visual strategies, corporate identity, and promotional execution • Above expectation delivery of customer service • Operational compliance and execution of all company policies and processes within the store environment • Training, mentoring, and exercising of leadership over the entire store workforce Responsibilities: Financial Management • Assist with the Budget preparation and maintenance within the store • Allocate store funds and defining financial objectives • Maintain statistical and financial records • Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site • Optimise the stores profitability • Participate in daily operational and sales activities to achieve customer service and business growth objectives • Oversee pricing and stock control • Ensure all expense related items are controlled and managed within budget • Ensure all expense related stock is adjusted to the correct GL accounts monthly • Ensure the ordering and monitoring of expense related items within the store Stock and Inventory Management • Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts • Manage and ensure the daily ordering of stock and maintain correct stock levels • Oversee the preparation, coordination and management of stock takes on a Bi-annual basis • Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets • Analyse and interpret trends to facilitate planning • Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors • Investigate and verify manual purchases processed against the business unit • Minimise, investigate, correct, and report on business unit negative stock on hand • Minimise, investigate, and report on business unit dormant stock • Analyse dormant stock reports for heads of department to investigate and rectify • Ensure the physical stock in all storage locations balances with the inventory ledger in SAP • Daily management of out-of-stock, to ensure maximum stock on the s...Job Reference #: 202387

East London

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"retail store manager required" in South Africa

retail store manager required in South Africa (427 results)

Results for retail store manager required in All Categories in South Africa