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Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants. Job Purpose: The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity. Responsibilities: • Prepare food-cost reports by gathering required information for each store and analysing information • Implement food-cost action plans • Monitor expenditure of all stores under your control ensuring all budgets adhered too • Ensure all stores are adequately staffed to deliver 100% customer service • Ensure monthly audits of all stores in assigned areas • Respond to and follow-up on all customer complaints in assigned areas • Visit stores in assigned areas according to an organized work schedule • Train and correct store staff in assigned areas, in implementing correct procedures • Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas • Ensure all stores practice correct food safety and sanitation procedures • Ensure all stores in assigned areas achieve the requisite pass on all audits • Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes • Together with Store Management, draft action plans based on audit results and ensure effective execution • Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget) • Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.) • Conduct disciplinary hearings and investigations with the assistance of HR • Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances • Review operational records and reports of stores in assigned areas, to project sales and determine store profitability • Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team • Reports as required on sales, labor, food cost and PL performance • Attend to customer complaints and assist as far as possible Experience: • 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry. • Fast food restaurant industry • Strong Operationally • Financial acumen • Experience in running multiple stores • Strong personality Salary: Market related (negotiable based on level of experience) Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212

5mo

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Vibrant Restaurant and Bar seeks an experienced Front of House Manager to join our team in the Johannesburg South area. This candidate will be responsible for effective communication with guests and management of staff. The ideal candidate should highly motivated, efficient and have previous experience in a similar role and environment. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Daily administrative requirements;Driving guest experience and ensuring excellence service is provided at all times;Driving FOH and Bar staff to achieve sales targets and to proactively own and drive sales targets and initiatives;Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General ManagerIf by any chance the General Manager is not on duty you will be in charge / responsible and accountable for the shopDaily store and floor operational requirements;FOH and guest liaisonsDaily pre and post shift checklists are, implemented, completed, checked and filed.Consistently review operations and staff to identify any problems, concerns, and opportunities for improvementDaily checking of My Inventory on My MicrosEnsuring that all staff rostered to work are on timeRegular presence on the restaurant floor during serviceLabour Management – ensuring the targeted labour cost as a percentage of sales is maintained QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:3 – 5 years in a similar roleAbility to speak English and Afrikaans;Own vehicle and drivers licence;Experience in dealing with high volume, in a similar environment would be preferable;Experience in working on MicrosStrong Leadership ability;Intermediate Microsoft Excel and Word skills;Strong analytical and problem-solving skills;High attention to detail and process driven;Ability to interpret statistical information;Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;Self-motivated and deadline oriented;Ability to multi-taskDiscretion and integrityProblem analysis and problem-solving skillsStress toleranceDecision-makingThis person will be for employment in a position of trust and honesty and entails the handling of cash or finances Send your CV to jobs.lpnm@gmail.com SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

1mo

Johannesburg South

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sales job in Johannesburg (4 results)

Results for sales job in Restaurant Jobs in Johannesburg