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Results for restaurant supervisor job in Restaurant Jobs in Gauteng
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We are a dynamic high-end high-volume restaurant. You will need to perform the following;Effective management of staff, creating a positive work environmentManage budgets and marketing within the store.Create a positive customer experience every day, all the time – mitigate customer complaints and or respond with empathy, efficiently and effectively and increase customer loyaltyConduct daily operations procedures, including : - stock management, opening and closing procedures, daily cleaning – health and hygiene checks, waste management, temperature control, borrowing and lending, breakage managementManage daily Front of the House and Back of the House restaurant operations (working with the Kitchen Supervisor)Train and coach staff on customer service standards (waiters), following SOPs and prep times (kitchen and bar)Ensure adherence to restaurant standards – conduct monthly store and product evaluationsManage current suppliers to ensure best quality product and accurate and cost-effective pricingManage staff responsible for preparing foodstuffs for central kitchen and stock control thereof.Rosebank, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Have valid references on CVExperience:Restaurant General management: 5 yearsAbility to commute/relocate:Sandton Gauteng: Reliably commute (Required)Experience:Restaurant General Management: 5 years (Required)Job Type: Full-timeSalary: R28 000,00 - R40 000,00 per monthExperience:GM: 5 years (Required)
22d
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KEY OUTCOMES
Customer Service
• Deliver superior service and maximize customer satisfaction.
• Address concerns and discover lasting solutions while upholding customer satisfaction as the
priority.
• Respond efficiently and accurately to customer complaints.
Operations
• Accountable to ensure equipment is working, and if not to report it.
• Control operational costs and identify measures to reduce and eliminate waste.
• Coordinate daily Front of the House restaurant operations.
• Check daily access & movement security checks and stock management.
• App/Aggregator maintenance and execution
• Manage restaurant’s good image and suggest ways to improve it.
Adherence to Shopkeeping disciplines
• All regulatory practices pertaining to compliance with health and safety regulations.
• Ensure compliance with sanitation and safety regulations.
• Regularly review product quality.
Minimise Shrinkage
• Identify and manage all shrinkage hotspots within the department according to company systems
and processes.
People management
• Assist with development and coaching of the team within your department.
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KEY COMPETENCIES (6-8 key competencies per job including personal, business and technical/
functional – this information would be housed centrally in a competency database)
• Strong interpersonal skills
• Excellent communication skills
• Ability to work independently.
• Able to manage and work in a team.
• Able to effectively demonstrate product knowledge relative to job function.
• Able to follow and adhere to processes, policies, and procedures.
• Able to communicate clearly and listen effectively
• High level of attention-to-detail
• Ability to work in a fast-paced environment.
• Strong organisational skills
• Numerate
• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
ADDITIONAL CRITERIA
• Able and flexible to work different shifts - flexi shift roster which may be changed to suit the needs of
the operation.
• Weekends, evenings and Public Holiday workdays and times is Weekends, evenings and Public Holiday workdays and times is mandatory.
• 6 Day a week worker.Email now your cv: ericmaqwele@woolworths.co.za• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
6d
We are looking for a dynamic goal driven individual to join our team as manager/ assistant manager.Must have- previous QSR management experience or- working experience +3years- own transport or reside close to AmanzimtotiSkills Required- Great Customer Service skills- Marketing skills- Great Communicator- Able to understand stock management- Performance management- Conflict management- Manage a shift teamIf you believe you meet the necessary requirements, please send your CV to pizzahutoti@gmail.com
11d
Do you love the food industry and feel like you are not valued for your effort? How would your experience help us?If you are already a Strong supervisor with proven management skills in QSR, then you may have found the perfect job.,Applicant must have a past understanding of the food industry and be committed to customer satisfaction, cleanliness and attention to detail .Please don’t waste time if you don’t have proper experience and traceable references .Times wasters won’t get a response Please whatsapp a brief cv ( 0646565045), showing experience . One page CV only- Must be a Phoenix resident as trading hours make transport a problem .
4d
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