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We are a dynamic high-end high-volume restaurant. You will need to perform the following;Effective management of staff, creating a positive work environmentManage budgets and marketing within the store.Create a positive customer experience every day, all the time – mitigate customer complaints and or respond with empathy, efficiently and effectively and increase customer loyaltyConduct daily operations procedures, including : - stock management, opening and closing procedures, daily cleaning – health and hygiene checks, waste management, temperature control, borrowing and lending, breakage managementManage daily Front of the House and Back of the House restaurant operations (working with the Kitchen Supervisor)Train and coach staff on customer service standards (waiters), following SOPs and prep times (kitchen and bar)Ensure adherence to restaurant standards – conduct monthly store and product evaluationsManage current suppliers to ensure best quality product and accurate and cost-effective pricingManage staff responsible for preparing foodstuffs for central kitchen and stock control thereof.Rosebank, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Have valid references on CVExperience:Restaurant General management: 5 yearsAbility to commute/relocate:Sandton Gauteng: Reliably commute (Required)Experience:Restaurant General Management: 5 years (Required)Job Type: Full-timeSalary: R28 000,00 - R40 000,00 per monthExperience:GM: 5 years (Required)
20d
VERIFIED
1
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Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants.
Job Purpose:
The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity.
Responsibilities:
• Prepare food-cost reports by gathering required information for each store and analysing information
• Implement food-cost action plans
• Monitor expenditure of all stores under your control ensuring all budgets adhered too
• Ensure all stores are adequately staffed to deliver 100% customer service
• Ensure monthly audits of all stores in assigned areas
• Respond to and follow-up on all customer complaints in assigned areas
• Visit stores in assigned areas according to an organized work schedule
• Train and correct store staff in assigned areas, in implementing correct procedures
• Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas
• Ensure all stores practice correct food safety and sanitation procedures
• Ensure all stores in assigned areas achieve the requisite pass on all audits
• Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes
• Together with Store Management, draft action plans based on audit results and ensure effective execution
• Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget)
• Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.)
• Conduct disciplinary hearings and investigations with the assistance of HR
• Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
• Review operational records and reports of stores in assigned areas, to project sales and determine store profitability
• Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team
• Reports as required on sales, labor, food cost and PL performance
• Attend to customer complaints and assist as far as possible Experience:
• 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry.
• Fast food restaurant industry
• Strong Operationally
• Financial acumen
• Experience in running multiple stores
• Strong personality Salary: Market related (negotiable based on level of experience)
Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212
5mo
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As a Restaurant Manager, you will be responsible for
overseeing the overall operations of a restaurant, ensuring its efficient
functioning, profitability, as well as exceptional customer service. You will lead a
team of staff members, coordinate with various departments, and manage
day-to-day activities in order to deliver an outstanding dining experience to guests. Responsible operations, finanacial management as well as marketing and promotions.Minimum of 2 years experience required.
1mo
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Vibrant Restaurant and Bar is seeking an experienced Assistant General Manager to join the team in the Johannesburg South region. The Assistant General Manager will be responsible for assisting and supporting the General Manager. Assist with supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant. RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO: Ensure daily store operational requirements are metEnsure smooth running of front of house and back of houseSupervision of staffEnsure store hygiene, maintenance, health and safety requirements are metBeverage cost, food costs and stock control are within specified rangeBe on duty for busy shifts, weekends and all functions.Ensure effective communication between staff as well as managementEnsure reports are issued timeouslyQUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED: 3 – 5 years in a similar role.Ability to speak English and Afrikaans;Own vehicle and drivers licence;Experience in dealing with high volume, in a similar environment would be preferable;Experience in working on MicrosStrong Leadership ability;Ability to delegate and manage down effectively;Intermediate Microsoft Excel and Word skills;Strong analytical and problem-solving skills;High attention to detail and process driven;Ability to interpret statistical information;Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;Self-motivated and deadline oriented;Ability to multi-taskDiscretion and integrityProblem analysis and problem-solving skillsStress toleranceDecision-makingThis person will be for employment in a position of trust and honesty and entails the handling of cash or finances Share your CV to jobs.lpnm@gmail.comWE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT. SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL
1mo
Vibrant Restaurant and Bar is seeking an experienced Assistant General Manager to join the team in the Johannesburg South region. The Assistant General Manager will be responsible for assisting and supporting the General Manager. Assist with supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant. RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO: Ensure daily store operational requirements are metEnsure smooth running of front of house and back of houseSupervision of staffEnsure store hygiene, maintenance, health and safety requirements are metBeverage cost, food costs and stock control are within specified rangeBe on duty for busy shifts, weekends and all functions.Ensure effective communication between staff as well as managementEnsure reports are issued timeouslyQUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED: 3 – 5 years in a similar role.Ability to speak English and Afrikaans;Own vehicle and drivers licence;Experience in dealing with high volume, in a similar environment would be preferable;Experience in working on MicrosStrong Leadership ability;Ability to delegate and manage down effectively;Intermediate Microsoft Excel and Word skills;Strong analytical and problem-solving skills;High attention to detail and process driven;Ability to interpret statistical information;Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;Self-motivated and deadline oriented;Ability to multi-taskDiscretion and integrityProblem analysis and problem-solving skillsStress toleranceDecision-makingThis person will be for employment in a position of trust and honesty and entails the handling of cash or finances Share your CV to jobs.LPNM@gmail.comWE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT. SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL
1mo
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