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KEY OUTCOMES
Customer Service
• Deliver superior service and maximize customer satisfaction.
• Address concerns and discover lasting solutions while upholding customer satisfaction as the
priority.
• Respond efficiently and accurately to customer complaints.
Operations
• Accountable to ensure equipment is working, and if not to report it.
• Control operational costs and identify measures to reduce and eliminate waste.
• Coordinate daily Front of the House restaurant operations.
• Check daily access & movement security checks and stock management.
• App/Aggregator maintenance and execution
• Manage restaurant’s good image and suggest ways to improve it.
Adherence to Shopkeeping disciplines
• All regulatory practices pertaining to compliance with health and safety regulations.
• Ensure compliance with sanitation and safety regulations.
• Regularly review product quality.
Minimise Shrinkage
• Identify and manage all shrinkage hotspots within the department according to company systems
and processes.
People management
• Assist with development and coaching of the team within your department.
Page 3 of 2
KEY COMPETENCIES (6-8 key competencies per job including personal, business and technical/
functional – this information would be housed centrally in a competency database)
• Strong interpersonal skills
• Excellent communication skills
• Ability to work independently.
• Able to manage and work in a team.
• Able to effectively demonstrate product knowledge relative to job function.
• Able to follow and adhere to processes, policies, and procedures.
• Able to communicate clearly and listen effectively
• High level of attention-to-detail
• Ability to work in a fast-paced environment.
• Strong organisational skills
• Numerate
• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
ADDITIONAL CRITERIA
• Able and flexible to work different shifts - flexi shift roster which may be changed to suit the needs of
the operation.
• Weekends, evenings and Public Holiday workdays and times is Weekends, evenings and Public Holiday workdays and times is mandatory.
• 6 Day a week worker.Email now your cv: ericmaqwele@woolworths.co.za• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
17h
Experienced Bakery
Assistent manager required for Busy Bakery in Lock Logan Waterfront
-Minimum 10 years restaurant experience
-Minimum 5 years manager experience
- must have matric
- further education an advantage
- hands on and dynamic
- computer literate
- problem solver
- own transport
- able to do daily stock and variance check and hold staff accountable
- do you have passion, drive, willingness to go the extra
- have a valid drivers license
- South Africa citizen
If so please send us your CV to
Recruit@cinnabon.co.za, including a salary expectation, matric certificate, ID and where you reside
5d
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Experienced Bakery
senior manager required for Busy Bakery in Eastrand Mall
-Minimum 10 years restaurant experience
-Minimum 5 years manager experience
- must have matric
- further education an advantage
- hands on and dynamic
- computer literate
- problem solver
- own transport
- able to do daily stock and variance check and hold staff accountable
- do you have passion, drive, willingness to go the extra
- have a valid drivers license
- South Africa citizen
If so please send us your CV to
Recruit@cinnabon.co.za, including a salary expectation, matric certificate, ID and where you reside
5d
SavedSave
Experienced Bakery
senior manager required for Busy Bakery in Sandton and Mall of Africa
-Minimum 10 years restaurant experience
-Minimum 5 years manager experience
- must have matric
- further education an advantage
- hands on and dynamic
- computer literate
- problem solver
- own transport
- able to do daily stock and variance check and hold staff accountable
- do you have passion, drive, willingness to go the extra
- have a valid drivers license
- South Africa citizen
If so please send us your CV to
Recruit@cinnabon.co.za, including a salary expectation, matric certificate, ID and where you reside
5d
SavedSave
Experienced Bakery
senior manager required for Busy Bakery in Sandton and Mall of Africa
-Minimum 10 years restaurant experience
-Minimum 5 years manager experience
- must have matric
- further education an advantage
- hands on and dynamic
- computer literate
- problem solver
- own transport
- able to do daily stock and variance check and hold staff accountable
- do you have passion, drive, willingness to go the extra
- have a valid drivers license
- South Africa citizen
If so please send us your CV to
Recruit@cinnabon.co.za, including a salary expectation, matric certificate, ID and where you reside
5d
Applicants must reside in Stellenbosch, Somerset or Strand area, alternatively have own reliable transport.WaitersWork under pressure, experience working with POS in food industry, neat and presentable, Night and weekend work. Sushi ChefAll kitchen requirements and sushi preparation. Must be able to work within specified costs parameters. Deliver acceptable standards of sushi making including plating presentation. Accountable for sushi stock and stock taking. Work evenings and nights, weekends and public holidays. Be independent and self-driven and work under pressure. Good communication Skills.Kindly e-mail CV to renier@capethai.co.za
Preference consideration for employment will be
given to individuals with proof of permanent South African ID. If you have not
heard back from us within 14 days, please consider your application to have
been unsuccessful.
10d
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Restaurant General ManagerKey Functions1. Run the restuarant operations2. Comply with Food safety and Brand standards3. Manage Labour (staffing)4. Strong back ground on Finance and Accounting5. Passionate about customer services 6. To report/Communicate with Area Manager dailyMinimum Requirements1. Matric + N-Diploma in accounting/Finance2. Three or more Restuarent experience as a store Manager3. Speak Isizulu, English, Isixhosa etcFor applications: Sabelokhuboni87@gmail.com
14d
SavedSave
Looking for sushi chef.Manage all kitchen requirements and sushi preparation. Must be able to work within specified costs parameters. Deliver acceptable standards of sushi making including plating presentation. Accountable for sushi stock and stock taking. Work evenings and nights, weekends and public holidays. Be independent and self-driven and work under pressure. Good communication Skills.Contactable references to be provided.Kindly e-mail CV to enzo@capethai.co.zaPreference consideration for employment will be given to individuals with proof of
permanent South African ID. If you have not heard back from us within 14 days,
please consider your application to have been unsuccessful.
18d
SavedSave
Looking for sushi chef.Manage all kitchen requirements and sushi preparation. Must be able to work within specified costs parameters. Deliver acceptable standards of sushi making including plating presentation. Accountable for sushi stock and stock taking. Work evenings and nights, weekends and public holidays. Be independent and self-driven and work under pressure. Good communication Skills.Kindly e-mail CV to eduard@capethai.co.zaPreference consideration for employment will be given to individuals with proof of
permanent South African ID. If you have not heard back from us within 14 days,
please consider your application to have been unsuccessful.
23d
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Vibrant Restaurant and Bar seeks an experienced Front of House Manager to join our team in the Johannesburg South area. This candidate will be responsible for effective communication with guests and management of staff. The ideal candidate should highly motivated, efficient and have previous experience in a similar role and environment. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Daily administrative requirements;Driving guest experience and ensuring excellence service is provided at all times;Driving FOH and Bar staff to achieve sales targets and to proactively own and drive sales targets and initiatives;Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General ManagerIf by any chance the General Manager is not on duty you will be in charge / responsible and accountable for the shopDaily store and floor operational requirements;FOH and guest liaisonsDaily pre and post shift checklists are, implemented, completed, checked and filed.Consistently review operations and staff to identify any problems, concerns, and opportunities for improvementDaily checking of My Inventory on My MicrosEnsuring that all staff rostered to work are on timeRegular presence on the restaurant floor during serviceLabour Management – ensuring the targeted labour cost as a percentage of sales is maintained QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:3 – 5 years in a similar roleAbility to speak English and Afrikaans;Own vehicle and drivers licence;Experience in dealing with high volume, in a similar environment would be preferable;Experience in working on MicrosStrong Leadership ability;Intermediate Microsoft Excel and Word skills;Strong analytical and problem-solving skills;High attention to detail and process driven;Ability to interpret statistical information;Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;Self-motivated and deadline oriented;Ability to multi-taskDiscretion and integrityProblem analysis and problem-solving skillsStress toleranceDecision-makingThis person will be for employment in a position of trust and honesty and entails the handling of cash or finances Send your CV to jobs.lpnm@gmail.com SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL
1mo
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We currently have vacancies for
skilled Café Managers who are punctual, hardworking, have excellent
communication and social skills with high energy and passion for the
hospitality to join our team.
PURPOSE OF ROLES
This role will be accountable
for the day-to-day operation of our café, ensuring consistency and quality
execution across the unit that operates in the retail / hospitality space.
CORE COMPETENCIES
Able to conduct meetings and
training sessions with team members. Able to motivate team members to work with
passion and excellence. Able to discipline effectively.
MINIMUM REQUIREMENTS
Leadership Skills – working with
your team to drive sales and performance with customer excellence.
Understand finance, be able to
do cash ups accurately, work out food costs.
Ensuring customer satisfaction
to ensure return business.
Drive the business as if it is your
own.
Competent in the use of POS/I.T.
Systems.
Own Motor Vehicle and valid
Driver’s License.
REMUNERATION
Market and Experience Related
Should you wish to apply for
these vacancies, please forward your CV, SA ID copy and supporting
documentation to wcapecvs@gmail.com
Kindly note that only
individuals who meet the specified minimum requirements will be considered for
the role. The recruitment of this position will be done in line with the
Employment Equity policy and plan.
Should you not receive feedback
within one week of your submission please consider your application
unsuccessful.
1mo
SavedSave
Looking for senior sushi chef with training capabilities and own transport.Manage all kitchen requirements and sushi preparation. Must be able
to work within specified costs parameters. Deliver acceptable standards of sushi making including plating presentation. Accountable for sushi stock and stock
taking. Work evenings and nights, weekends and public holidays. Be independent
and self-driven and work under pressure. Good communication Skills.Kindly
e-mail CV to enzo@capethai.co.zaPreference
consideration for employment will be given to individuals with proof of
permanent South African ID. If you have not heard back from us within 14 days,
please consider your application to have been unsuccessful.
1mo
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