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Throughout my career spanning over 20 years, I have honed my
leadership capabilities and demonstrated my ability to manage, develop, and
lead high-performing teams. I have successfully maintained long-lasting
relationships with both internal and external customers, emphasizing the
importance of exceptional service and customer satisfaction.My expertise extends to complex technical product knowledge,
allowing me to absorb and understand intricate details while effectively
communicating them to stakeholders. I have a solid background in creating,
implementing, managing, and reviewing operational budgets, as well as
participating in the development of policies, procedures, and strategies within
organizations. Having worked in both South Africa and the United Arab
Emirates, I possess a global perspective and adaptability to diverse business
environments. I have hands-on experience with enterprise ERP and CRM
applications and Complex IT solutions ,
and I have achieved significant revenue growth within Telkom Enterprise Sales,
billing up to $4 million. Furthermore, I have successfully designed,
implemented, improved, and documented business processes for companies in the UAE,
leveraging my expertise in automating and streamlining operations.In my current role as a Manager at SHOLIN Technology, I have
been responsible for launching innovative IT products in the UAE market and
managing the sales cycle for high-profile accounts across various sectors.
Previously, as a Senior Manager at Du Telecom, I played a pivotal role in the
startup team, leading multiple departments, and spearheading the planning,
design, and implementation of processes, policies, and strategies.My leadership skills, coupled with my proficiency in channel
management, negotiations, project management, and problem-solving, have enabled
me to drive exceptional results and foster a culture of growth and success
within the teams I have led. I am proficient in Microsoft Office, including
Word, Excel, PowerPoint, and Project, and I have excellent communication and
presentation skills.
I hold a Management Development Programme (MDP)
diploma from the University of the Free State and a Business Management diploma
from Varsity College. Additionally, I have acquired certifications in The 7
Habits of Highly Effective People, Effective Speaking and Human Relations,
Marketing & Sales Management, Competitive Intelligence, Miller Heiman, and
Targeted Account Selling , Negotiations
, Psychology, Prompt Engineering
2d
ROLE PURPOSE Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new business targets within an allocated sales segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity towards our client. Ensure effective management of portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross selling and upselling of products and services in focus to the portfolio of customers. Ensure improvement of customers' experience, CLM and Net Promoter Score is in line with agreed business plans. Maximize relationship building opportunities with customers and improve the image of the segment our client.SUMMARY OF KEY ACCOUNTABILITIES: Sales ObjectivesSales OutputsSales Operations/ ExecutionBuild Relationship with Stakeholder EXPERIENCE/SKILLS REQUIRED: Attitude/ Behavioural Competencies Business OrientatedConscientiousSales drivenResults drivenCustomer centricTeam playerProactiveEndurance Skills/ Functional Competencies Telecommunications IndustrySMBS & Consumer ConnectivityExtensive B2B Sales experienceUnderstanding of Business Buyer BehaviorTechnical Sales Methodology & Best PracticesTelco Products and Services knowledgePlanning, organising and directing customer behaviourCustomer relationship managementCustomer service managementAbility and willingness to travelKnowledge (Qualifications and Experience) 3-year Degree / Diploma (Desired) Grade 12 (NQF Level 4) required Valid driver's licence, own transport 5 years plus years of experience in ICT or telecommuncations sector Direct Sales experienceIf the above mentioned position suits you then send through your resume' to : subramj1@telkom.co.za
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I am Nompumelelo Nkonyeni, 35 years and I am looking for any job also in a Warehouse environment or any retail business. I have Management Assistant N6 and some Admin experience, for my CV please contact me on 0730774692 I can alo email it to you.
1mo
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