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What Youll Be Responsible ForOnline Store & Platform OwnershipOwn the dayâ??toâ??day management of the Magento ecommerce platformMonitor site performance, functionality, and uptimeManage platform configurations and coordinate technical fixes with development partnersSupport platform enhancements, upgrades, and feature rolloutsProduct, Catalogue & Content ManagementCreate, upload, and maintain products using CSV uploads and manual updatesManage product data including pricing, attributes, SKUs, imagery, and descriptionsMaintain a clean, wellâ??structured catalogue aligned to SEO best practicesManage seasonal launches, collections, and endâ??ofâ??life product removalMerchandising, Pricing & PromotionsMerchandising of homepage, category pages, and key landing pagesImplement promotions including discount codes, campaigns, and markdownsManage banners, promotional content, and seasonal trading updatesMonitor promotional performance and price accuracy across the siteStock, Orders & FulfilmentOversee online order processing from placement through dispatchCoordinate fulfilment with warehouse and courier partnersManage stock availability, backorders, and inventory visibility onlineHandle refunds, returns, and customer order escalations when requiredCustomer Experience & SupportEnsure a seamless customer experience across the online channelRespond to customer queries related to orders, delivery, returns, and availabilityLiaise with courier partners to resolve delivery issuesMaintain accurate customer information within the ecommerce platformSystems, Reporting & Data ManagementWork closely with internal systems such as ERP (Microsoft NAV or similar)Reconcile product, pricing, and stock data between systemsPull reports and analyse ecommerce performance metricsProvide insights and reporting on sales, conversion, traffic, AOV, and trendsUX, Conversion & Ecommerce StrategyIdentify and remove friction points in the customer journeyImprove navigation, search, product discovery, and checkout flowTrack and optimise conversion rates and cart abandonmentSupport ongoing ecommerce strategy aligned to seasonal trading calendarsTeam & Partner CollaborationManage and develop an Ecommerce CoordinatorWork closely with marketing teams on paid, email, and campaign executionCoordinate external developers and solution providersManage timelines and priorities across ecommerce-related projectshttps://www.jobplacements.com/Jobs/E/Ecommerce-Operations--Growth-Manager-1277828-Job-Search-04-02-2026-10-16-28-AM.asp?sid=gumtree

16d

Job Placements

Kensington

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Magento Platform OperationsOversee the dayâ??toâ??day technical and operational performance of the Magento storeWebsite & Backend AdministrationManage ongoing backend operations and store configurationUpdate categories, product visibility, attributes, and catalogue hierarchyMaintain platform stability, functionality, and uptimeTroubleshoot issues and liaise with external developers for fixes and enhancementsProduct Catalogue Management Build and update product listingsUpload products via CSV and manage bulk updatesMaintain accurate pricing, descriptions, SKUs, sizes, and attributesEnsure high-quality product images and SEOâ??friendly metadataManage seasonal uploads, new arrivals, and product lifecycle updatesCategory & Navigation Maintain userâ??friendly navigationConfigure seasonal categories and landing pagesEnsure merchandising supports product discovery and conversionOnline Merchandising & TradingEnhance sales performance through strategic trading decisionsOn Site MerchandisingRefresh homepages, banners, featured collections, and landing pagesAlign online merchandising with campaign calendarsEnsure brand consistency and strong visual presentationStock & AvailibilityMonitor inventory levels and ensure accurate online stock reflectionManage backorders, stock discrepancies, and ecommerceâ??toâ??retail allocationCollaborate with warehouse and inventory teams to maintain stock accuracyOrders & Fulfilment CoordinationEnsure a smooth fulfilment process from checkout to delivery.Monitor daily order flow in MagentoSupport order processing alongside the eâ??commerce coordinatorOversee packing, dispatching, and courier bookingsResolve fulfilment issues, delays, or discrepanciesHandle refunds, returns, and exchange processesCustomer Experience & SupportDeliver a seamless and personalised online customer journey.Respond to queries via email, web forms, and social channelsResolve delivery issues, product questions, refund requests, and general concernsMaintain upâ??toâ??date customer data within the systemSupport loyalty programme integration and troubleshootingOperational Alignment & Systems CoordinationWork crossâ??functionally to ensure ecommerce integrates smoothly with internal operations.Pull product lists and updates from internal merchandise systemsBuild accurate CSV files for uploadsSync inventory data between ERP systems and MagentoCoordinate stock transfers and interâ??branch movementsEnsure loyalty and rewards functional https://www.jobplacements.com/Jobs/E/ECommerce-Manager-Magento-1276101-Job-Search-03-27-2026-10-15-04-AM.asp?sid=gumtree

22d

Job Placements

Kensington