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Position overview:Ensures guests have a smooth running and seamless stay at the hotel. As the Front Office Supervisor, one should act as the bridge between the front and the back office. While coordinating the operation, you will also ensure that all guests experience a fantastic stay. Additionally, supervising the front desk staff during shifts, monitors service delivery and escalates operational issues to the Front Office Manager or Rooms Division Manager as required.Requirements: Matric / Grade 12Minimum 2 to 3 years work experience as Front Office Supervisor or Team Leader - Front Office / Guest Relations in a hotel.Diploma in Hospitality Management is an asset or Graduates bachelors degree and/or diploma in hotel or other related field.Computer Knowledge and experience in MS office programs.Well developed communication and customer relations skills.Good knowledge of Front Office procedures, including reservations, check-in, check-out, cashiering and night audit principles.Knowledge of basic hotel revenue concepts, including occupancy, ADR and REVPAR, and how Front Office actions impact these.Working knowledge of health, safety and security procedures applicable to the Front Office and guest areas.Skills required:High level of customer service and maintain a high profile in the day-to-day Front OfficeStrong problem-solving and decision-making skills in guest serviceAbility to supervise, motivate and coordinate a front desk team across differentProficient in in using hotel Property Management Systems (e.g. Opera) and point-of-sale or paymentHighly organised, results-oriented with the ability to be flexibleAbility to stand for extended periods during shifts and move around the lobby and Front Office area asAbility to work with computer systems, telephonesAbility to work in a hotel environment with varying levels of noise and guest activity.High level of integrity, reliability andDemonstrated leadership, initiative and hands-on approach to dailyResponsibilities: Ensure consistently clear, professional written and verbal communication with guests, colleagues and other departments at all times.Manage and monitor Front Office-related budgets effectively to support cost control and revenue goals.Maintain effective performance and service delivery in a fast-paced, high-pressure hotel environment.Apply a high level of attention to detail to all Front Office processes, documentation and guest interactions.Lead, coach and support Front Office team members to achieve service, quality and performance targets.Resolve guest queries, concerns and complaints promptly and professionally to maintain guest satisfaction and loyalty https://www.jobplacements.com/Jobs/F/Front-Office-Supervisor-1288264-Job-Search-05-11-2026-10-08-20-AM.asp?sid=gumtree

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Mamelodi

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Duties: Ensuring all invoices is supported by either an approved Purchase Order or agreement (Wanama).Ensuring all goods have been received onto the stock management system as required.Ensuring all goods and services are received at the correct value as per approved Purchase Orders or agreements.Capture invoices on Wanama and prepare import to Pastel for Management Accountants to approve. Updating interfaces between Wanama, Opera & Pastel.Capturing non-stock related invoices into the accounting system with the correct general ledger allocations.Ensuring all services have been rendered through sign off of invoices by responsible HOD where applicable.Reconciling supplier accounts monthly against supplier statements.Following up and resolving supplier reconciliation variances timeously.Assisting with supplier payment packs and payment preparations.Maintaining good supplier relationships from an accounting perspective.Maintaining all creditor-related records and documentation in an orderly filing system.Assisting with completion of credit applications and maintaining supplier documentation and agreements.Assisting with annual financial year-end procedures and external audit requirements.Petty cash recon to be completed. You will not issue or receive cash.Verifying stock counts and assisting with inventory controls where requested.Assisting with financial reports, reconciliations, journals, and ad hoc administrative duties as requested by Senior Management.Checking cash up procedures, House accounts as per SOP, Checking credit card transactions from bank to Opera Requirements: MatricDiploma or advanced certificate in Finance, Accounting, or BookkeepingMinimum of 3-5 years work experience in bookkeepingExperience with stock management and procurement processesExperience with audits and financial controlsMaintaining bookkeeping and accounting processes, procedures and controls in hotel/sInternal audits and annual audits in hotel/sEnglish proficiency (Essential).Computer literacy of MS Office, Pastel/Similar Accounting Package (Essential)Basic financial acumen (essential)Knowledge of Stock Management and Financial Systems (Essential)Strong reconciliation, numerical skills administrative and filing skillsGeneral understanding of the hotel industry.Working knowledge of creditors, stock management, and accounting procedures.Understanding of bookkeeping processes, financial controls, and audit requirements. https://www.jobplacements.com/Jobs/F/Finance-Administrator-1289453-Job-Search-05-14-2026-04-04-54-AM.asp?sid=gumtree

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Mamelodi

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"hotel jobs" in Pretoria / Tshwane

hotel jobs in Pretoria / Tshwane (64 results)

Results for hotel jobs in "hotel jobs" in Pretoria / Tshwane in Pretoria / Tshwane