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Introduction
We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones.
This person will also be responsible for configuring network and voice solutions for clients as per their requirements.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Duties & Responsibilities
Customer Service
Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management.
Other technical duties
Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures
Desired Experience & Qualification
Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (anal...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjM5NDQ1MDI/c291cmNlPWd1bXRyZWU=&jid=1609814&xid=163944502
5h
1
SavedSave
Introduction
We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements.
Duties & Responsibilities
Customer Service
Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management.
Other technical duties
Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures
Desired Experience & Qualification
Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (analogue, digital and VoIP services, IP networking and data service p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzI1Mzc2NjYxP3NvdXJjZT1ndW10cmVl&jid=1609815&xid=1725376661
5h
1
I am a skilled IT technician specializing in repairing laptops and desktop computers, as well as resolving software issues on various smartphone platforms. With extensive experience in diagnosing and fixing hardware malfunctions, I excel in identifying and repairing issues efficiently. Additionally, my expertise extends to software troubleshooting, where I adeptly resolve operating system glitches and application errors on smartphones. Whether it's hardware repairs or software optimization, I am committed to providing reliable and effective solutions to ensure seamless device performance for my clients.
5d
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Centurion: SENIOR IT TECHNICIAN Minimum Requirements: -Presentable Afrikaans speaking male-Afrikaans and English first and second languages a must (Afr & Eng client base)-Matric or NQF Level 4 Equivalent-Microsoft 365 Certified (Modern Desktop Administrator Associate / Messaging Administrator Associate)-Minimum 5 years Technical Support experience a must-1 to 2 years experience in MCSA, A+ and N+-Minimum 1 year VOIP experience-Minimum 2 years Office 365 working experience-Experienced in Microsoft 365 Fundamentals, CCNA of MTCNA beneficial-Self-motivated with the ability to work with minimal direction.-Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.-Valid drivers license and own vehicle a must-No Criminal Record and clean credit check-Stable employment record-Contactable reference-To start as soon as possibleDuties: -Assist with monitoring client networks daily, ensuring appropriate action is taken to remedy faults identified.-Take ownership of routine checks and maintenance on client networks and the IT environment.-Keep abreast of modern technologies.-Troubleshoot computer problems and determine the source, and advise on or perform appropriate corrective action, onsite and remotely.-Assist with project-based work when required.-Engage and coordinate with 3rd party vendors (i.e. DELL; HP) to resolve/ complete open incidents or projects.-Report any ongoing or unresolved problems, or suggestions to improve service delivery to Team Leader.-Prioritize incidents and the capturing of time entries, working independently.-Configuration, setup, maintenance and troubleshooting of computer systems (hardware and software)Salary: R 15 000.00 R 25 000.00 gross (Depending on experience)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0OTk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191934&xid=1109_74997
2y
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Our client in Pretoria is looking for a dynamic Desktop/Network Support Administrator to join their team!Requirements: Minimum 3 years of IT support experienceOwn transportThe applicant should have a working knowledge and should be able to troubleshoot the following :Office 365 administration, including email and SharepointWindows Server 2003 - 2016 - including ADBasic network infrastructure, CCNA would be advantageousBasic desktop support and troubleshooting (A+ and N+ would be advantageous)Basic hardware support, i.e. replace PC components, install\repair network points.In addition to post-sales support, the support person is engaged with the customer and will be responsible for maintaining the systems in running order. The candidate will also be responsible for emergency support and maintenance of customer equipment and the overall functioning of the “outsourced” IT function. Regular reporting and a close working relationship with other technicians/managers is a requirement.Roll up the sleeves: comfortable working on his/her own, or with a small and highly motivated staff implementing outsourced IT management solutions.The candidate will be based in Pretoria and be expected to travel to clients in the area, on days not traveling the candidate will be expected to work from home and resolve helpdesk tickets and offer technical support to clients, the candidate will also be expected to travel to further away client sites from time to time, the candidate will need to have their own reliable transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgyNDI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211141&xid=1109_82424
2y
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Tasks and Responsibilities Assembling of Desktops, mini-PCs & upgrade kits to PCBuilder standardsInstall Windows, Linux and Android onto Custom Desktops and Mini-PCsInjection and Activation of windows licence keysBenchmarking and reporting on assemblies doneOptimisation of both windows and Linux installationsFault finding and diagnostics of faulty Pc components Education & Experience Grade 12 or similarRelevant IT products and industry knowledgeExperience with software Operating Systems (Windows, Android, Linux, etc.)3 5 years experience in the IT IndustryA+ Certification Key Competencies Excellent written and verbal communication skillsOrganisation and planningProblem analysis and problem-solvingA keen eye for cable managementStrong attention to detailAdministrative skillsRespect and IntegrityInnovativeAbility to perform under pressureResults drivenAble to work standing for extensive periods.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUyNjMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121194&xid=1109_52632
2y
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Desktop Support Technician required at a leading-edge technology company working with one-of-a-kind applications supporting IT services, in Pretoria East.
*Duties & Responsibilities but not limited to*
* Ensure all staff can effectively exchange information via email, file sharing and other tools.
* Install relevant software and configure access for people to do their jobs.
* Maintain and configure hardware to ensure minimum downtime.
* Make sure the group’s websites are up and running and updates are loaded when required.
* Safeguard connections through monitoring and maintenance of networks.
* First level software support for a range of applications.
* Running the helpdesk and resolving tickets raised.
* Guarantees as much as possible that things work when they need to.
*Minimum Requirements*
* Relevant Certification (A+, N+ or similar)
* 5+ years’ experience in IT support.
* Microsoft 365 administration
* cPanel & domain administration
* Network administration (Unifi preferred)
* Laptop / Desktop / Mac office support
* Pastel support (preferred)
* Helpdesk support (Atera preferred)
* CCTV support - Hikvision (beneficial)
* Gallagher Access (beneficial)
* Communicates effectively with all types of people, both written and verbal.
* Thinks out of the box and look for new and innovative ways to do things.
* Effectively works under pressure.
* Has an aptitude for technical activities
* Conveys a positive attitude even in difficult circumstances.
* Handles conflict in a way that will ensure a positive outcome.
* Has an up-to-date knowledge of the latest IT trends.
* Focuses on customer service with a genuine desire to assist.
R15 000 to R25 000 per month depending on experience and qualification(s).
*Minimum Requirements*
* Relevant Certification (A+, N+ or similar)
* 5+ years’ experience in IT support.
* Microsoft 365 administration
* cPanel & domain administration
* Network administration (Unifi preferred)
* Laptop / Desktop / Mac office support
* Pastel support (preferred)
* Helpdesk support (Atera preferred)
* CCTV support - Hikvision (beneficial)
* Gallagher Access (beneficial)
* Communicates effectively with all types of people, both written and verbal.
* Thinks out of the box and look for new and innovative ways to do things.
* Effectively works under pressure.
* Has an aptitude for technical activities
* Conveys a positive attitude even in difficult circumstances.
* Handles conflict in a way that will ensure a positive outcome.
* Has an up-to-date knowledge of the latest IT trends.
* Focuses on customer service with a genuine desire to assist.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM3Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1133356&xid=1555_372
2y
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Job Description/Duties:
Full IT support function at non-IT clients including but not limited to? Servers, desktops, laptops, printers.? Networking – cable and wireless –maintenance, fault finding, design.? Microsoft – all OS’s for Servers and Desktops up to Windows 11 and Server 2021 (exposure to iOS beneficial).? Anti-Virus.? Firewalls – Fort iGATE.? Backups – Acronis and Ultrabac.? Cloud computing.? Azure.? AWS.? SharePoint.
Minimum Requirements:
? Matric.? Minimum of 5 years working experience as an IT Tech.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM4OTA2OTg0P3NvdXJjZT1ndW10cmVl&jid=1212948&xid=1138906984
5h
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Our client in the Logistics Industry, based in the Johannesburg area is currently looking to employ IT Technician.
An awesome career opportunity awaits.
Requirements:
Diploma of 1 to 3 years / NQF level 6.Skills and experience required.Up to 4 years’ experience in IT Networks and Information Security and related.A+, N+, MCSD (Microsoft Certified Solutions Developer).Own vehicle.Extensive knowledge of Desktop, Server and Network support.Knowledge of Warehouse Equipment to configure and manage (Scanners, Printers, etc.)Production application support.
Responsibilities:
Install and maintain network hardware and software, including device management.Analyse and isolate network-related issues.Monitor networks to ensure compliance, security and availability.Evaluate and modify systems performance.Identify user needs.Determine network and system requirements.Maintain integrity of the network, server deployment and security.Ensure network connectivity throughout InSync infrastructure is on par with technical considerations.Maintain network servers.Managing backups according to defined schedule as per standards.Desktop support for infrastructure and software.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA3NzYxNzk4P3NvdXJjZT1ndW10cmVl&jid=1428058&xid=2107761798
5h
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Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
Primary Responsibilities for the Role
Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.Ensure desktop computers interconnect seamlessly with diverse systems.Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.Recommend and implement upgrades on systems to ensure longevity.Assess functional needs to determine system purchase specifications.Identify and repair hardware and network connectivity issues.Establish VPN access for all remote users.Assist in technical upgrading and maintaining of entire desktop systems.Support in testing and deployment of new applications and systems.
Minimum Qualification and Experience Requirements
Grade 12/ Matric CertificateCompTIA A+ or equivalentCompTIA N+ or equivalentITIL FoundationMCP or equivalentMCSE, MCSA Windows 10, MCSA 365 or equivalent2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.
In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyNDcxNjA5P3NvdXJjZT1ndW10cmVl&jid=1294111&xid=3452471609
5h
1
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Job Description/Duties: Full IT support function at non-IT clients including but not limited to? Servers, desktops, laptops, printers.? Networking – cable and wireless –maintenance, fault finding, design.? Microsoft – all OS’s for Servers and Desktops up to Windows 11 and Server 2021 (exposure to iOS beneficial).? Anti-Virus.? Firewalls – Fort iGATE.? Backups – Acronis and Ultrabac.? Cloud computing.? Azure.? AWS.? SharePoint.Minimum Requirements: ? Matric.? Minimum of 5 years working experience as an IT Tech.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1NjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216834&xid=1109_85614
2y
1
A position of an IT Support Desk Services Technician has become available in our organisation. The Tier 1 Service Desk Technician position’s primarily responsibility is to provide first level support to SFT employees. Additionally this position will perform routine network systems maintenance. Work items range from desktop support to routine network administration.
* IT Support relating to technical issues involving Microsoft’s core business applications and operating systems
* Support of disaster recovery solutions
* Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
* System documentation maintenance and review in ConnectWise
* Communication with customers (internal) as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
* Support Queue
* Accept cases from the support queue
* Remotely assist clients with support needs
* Clearly communicate status on problems as well as resolution
* Clearly document all tasks
* Computer Repair and Maintenance
* Virus/Malware issues
* Network scanning/printers
* Desktop application and operating system management
* Installation, configuration and troubleshooting
* Network connectivity
* Wired
* Wireless
* DHCP
* Subnets
* VLANs
* Smartphone management
* Active sync
* New user setup
* Troubleshooting
* iPhone, iPad, Android systems
* End user email management
* Email bounce back troubleshooting
* SPAM services
* Webmail
* User management
* Microsoft Active Directory and Exchange
* Add/Change/Delete
* Network file permissions
* Create distribution lists
* Security Group concepts
* Backups
* Management of customer backup software
* Remote Backup Solutions
* Local Backup Solutions
* Restore files including VSS previous version restores
*Additional Duties and Responsibilities:*
* Fast turnaround of requests
* Ability to work in a team and communicate effectively
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Minimum 3 years relevant experience working as an internal support resource
* Two-year degree, or active pursuit of a two-year degree
* MCP certification in desktop Operating System software required within the first three months of employmen
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235707&xid=1555_48989
2y
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The Role: Nextec Digital Infrastructure is currently seeking Wireless Technician that will be based from our Head Office in Midrand.The Technician will perform maintenance and repairs on wireless devices such as Point to Point, Two-Way Radio and Mesh networks by fixing or replacing defective parts and install radio equipment to create wireless networks and fix any network problems that arise.Skills and Experience: Qualification Required: Grade: 12A+ and N+CCNA qualificationAdvanced computer literacy. Preferred Qualification: Valid driverâ??s license and own transport (Must have)Passport (Must have)Police clearance (Must have) Willing to travel and work shifts Experience Required: Minimum 3 years post qualification experience Must have Wireless / Telecoms experienceKey Accountabilities: Duties/ Responsibilities: Maintains strong knowledge of all products and services offered by the Company.Maintains Customer wireless networks.Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.Repair wireless equipment for the purpose of ensuring service is provided timely and appropriately to those customers needing services.Completing paperwork, maintaining repair parts in inventory, maintaining confidentiality regarding information being processed or stored, and performing customer follow up.Checking and dressing all connectors, cables and wires.Checking and inspecting radios and antennas and feed equipment.Checking and monitoring test logs to allow for preventative and pro-active actions.Checking and clearing log files and memory/storage files when needed.Producing statistics and management reports.Provide first level support through taking calls and handling the resulting incidents.Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.Accurately log all tickets using the defined tracking software.Troubleshooting and problem solving of customer issues (local and remote).Hardware and Software â?? setup, repair, configure and troubleshoot.Coordinate the evaluation, installation.Support of corporate LAN environment including but not limited to IP PBX, routers, switches, firewall,server environment, DNS and desktop hardware and software applications.Climb tower, ladders or operates lift equipment to install.Performs signal strength tests and quality tests per guidelines.Safety and Prevention planning and control.IT Service Management processes.Performing periodic maintenance that may include regularly checking all radio settings.Produce accurate monthly, weekly and daily reports for customers with regards to incidents, requests and network performance.Assisting with general tasks and administration or Ad-hoc tasks, incidents requests, changes o
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY0NTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1229055&xid=1108_64537
2y
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The IT Department is responsible for supporting and maintaining the companys IT systems and for providing efficient desktop support to all business users. The department is also responsible for resolving any IT related faults quickly and efficiently, including a broad range of queries from how to set up a email account to system diagnostics, plus enhancing and developing the IT provision extended within the business.Also responsible for supporting and maintaining the Network and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT related hardware/software.The position provides exposure to a broad range of IT related projects and activities.Reports directly in the M.I.S Manager. Duties / Responsibilities: Escalate IT issues to the IT Manager where necessaryResponsible to managing backupsDiagnose and resolve technical issuesUndertake small to medium sized IT projects as instructed by IT ManagerProvide desktop and server supportSetting up and configuring new users, email accounts, access rights to network resources and hardware - laptops and desktops.ensuring security and upgrades are appliedFault-findingReporting faults and maintaining logs on servers, desktops, laptopsEnsuring patches and upgradesCreating purchase requisitionsEnsuring all software purchased licensing is recorded and maintainedPerform basic administrative support duties as required to meet specific operational objectivesPerform miscellaneous job-related duties as assigned by the IT ManagerREquired to work extra hours to meet deadlines as and when requiredEnsure that a high level of customer service and support is provided to computer usersAdhere to company protocol as laid out in the company policy and proceduresQualifications: MatricA+N+S+ (advantageous)Knowledge & Experience: 5 years experience in a similar roleClient desktop & network support - essentialKnowledge of Databases - SQL server and SQL expressExposure to roll out of IT projectsExperience working with Google and Google Suites, Microsoft products including Windows, MS Office as suitesMicrosoft 365 (advantageous)VOIPPrinter setup and maintenanceOther Requirements: Own transport and mobile phoneWilling to work after hours and be on standby for weekendsExcellent communication and writing skillsAbility to work with all levels of business - from shop floor to executiveBe passionate about IT and people
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyOTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185326&xid=1109_72977
2y
IT Field Support Technician – Gauteng
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Gauteng.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
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Minimum Requirements: A+ N+ or any other relevant qualification.1-3 years IT experience.A valid drivers license and reliable transport. Duties and Responsibilities: Morning Checks to ensure maximum system stability.Monitor service requests / incident queues and update and escalate in accordance to Service Level Agreements.Prepare and maintain up to date documentation for all Gauteng, detailing configuration of deployed solutions.Updating and booking of time on all business tools where required.Assisting with systems installation.Network Installations (cabling, trunking and patching).1st Line Desktop and Platform Support (OS, Runtime).Maintenance on all systems, security, desktops and applications.Monitoring and maintaining application backups.1st Line Support and troubleshooting on desktops / platforms / application related incidents / changes.Perform onsite testing after Change Control Implementations as and when needed.Participate in 24/7 Standby Rotations. Closing Date: Submissions for this vacancy will close on 25 March 2022, however you will still have the opportunity to submit your CV for this position till 18 April 2022. Please Note: Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application as unsuccessful. We are however recruitment specialists and will keep your details on our database for possible future opportunities. PoPI Act: Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1NDQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192992&xid=1109_75442
2y
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On-Site Support Technician - Taking the cloud phenomenon to another level!
We are looking for a confident go getter individual who has an urgent sense of delivery and customer service! Most of the work will be Windows based desktop and notebook, Windows server and network support related.
The Company: one of a few qualified and highly specialized VMware partners in Southern Africa. Choosing the very best solution for each client and delivering managed ICT services through the cloud to customers of any size in any location.
The Position: Were looking for an ambitious Technician to be based permanently at a client site in Roodepoort. The pay range on offer is R20 000.00 to R25 000.00 Package Per Month.
How to Apply:
For your application to be considered, please email your CV to Tatum Martin on (Email Address Removed) - only candidates with suitable Technical experience will be contacted.
Requirements:
* Complete Matric
* Completed IT Diploma or similar IT qualifications - highly beneficial
* Own reliable transport with a valid drivers license
* At least 3 years experience of working in desktop, server and networking field
* Required Windows 7, 8 & 10 Desktop Support
* Windows Server 2008 / 2012 - Basic to Advanced
* Support MS Exchange Server - Basic Support
* Basic understanding of Network Cabling, Routing, Switching, VLANs and WiFi
* Apple Mac support fundamentals advantageous
* Attention to detail
* Mature individual with a strong ability to work independently and in a team
* Drive to meet Deadlines
* Someone who enjoys working within rules, set boundarys and structure
* Committed and stable person
* Neat and tidy, well spoken and not shy to be honest
* Customer service oriented
* Admin orientated
Responsibilities:
* Doing first and second line support for Windows Desktops and Servers
* Doing first and second line Network Support Monitoring of client Servers and Applications
* Monitoring of client Application network(s)
* Managing 3rd party Software support functions where needed
* Preventative maintenance
* Maintain site documentation and asset register
* Customer Application deployment and customization projects
* Regular site reporting to client account manager
Why Should You Apply?
* Super fast / always on internet connectivity
* Can take any network to the next level and save money
* Great Team
* Great Management
* Be recognized for hard work
Work references, criminal checks and qualification checks will be done on the successful candidate.
We will reply on applications that get shortlisted only. Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days.
*Desired Skills: *
* Windows
* Desktop Support
* CompTIA A+
* Windows Server
* Ms Exchange Server
* Network Support
* Hardware troubleshooting
* Desktop PC
* PC maintenance
*Desired Work Experience: *
* 5 to 10 years
*Desired Qualification Level: *
* Grade 12 / Matric
*Employer & Job Benefits:
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2y
1
Requirements MatricTertiary qualification advantageous2 3 years experience with exposure to IT systemsLicence and own transport is essentialCompTia A+ CompTia N+ essentialIT Diploma or MCITP beneficialBasic knowledge of IP networks and protocolsBasic understanding of network servicesAdvanced knowledge of Microsoft Windows client operating systems (windows 7 & 8)Advanced knowledge of commonly used applications (Microsoft office)Microsoft Terminal server knowledge advantageousDetailed knowledge of computer hardwareSyspro experience advantageousBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
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2y
1
Main purpose of the job: To support, implement and maintain all activities of IT operations such as troubleshooting computer hardware and software problemsAdditionally, they will support the company network and optimize the performance thereof and provide exceptional IT service to business users and clientsLocation: Parktown, Johannesburg Key performance areas: Install all software and hardware products including Microsoft products, printers, and other related equipmentSetup, monitor and maintain all desktops and laptops through N-Able and ensure optimum efficiency of hardware in line with best-practice standards and company processTroubleshoot system problems (Hardware and software) including networking equipment and printers in line with best-practice standards and company processManage and maintain IT cabling standardsEnsure user machines always have the Microsoft ATP client installed and connectedMonitoring the availability of Internet Services and ensuring all communication with necessary stakeholders are completed within agreed timeframesView, assign and resolve all tickets in the Helpdesk system and always maintain service levelsMaintain Microsoft domain infrastructure i.e., Windows operating systems, Microsoft Outlook, server operating systems, and others where requiredEnsure IT governance protocols are adhered toEnsure tasks set out on projects are completed within the time required and all necessary communication is provided to Senior project members if deadlines will not be metBe responsible for tasks allocated to you and ensure they are completed at the highest standardRequired minimum education and training: Certification in at least one technical product set would be preferred (A+, N+, Entry Level Microsoft Technical Certification) Required minimum work experience: Minimum of 2 years experience in a desktop support environment Desirable additional education, work experience, and personal abilities: Demonstrated strong customer service orientationEffective verbal and written communication skillsMust be able to take ownership of all allocated functions, projects, and problemsAbility to work under pressure with tight deadlines in an ever-changing environmentAbility to work independently and as a part of a multidisciplinary teamMust have a positive attitude with the willingness to continuously grow in a fast-paced environmentStrong problem-solving skillsTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profi
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3Njg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199784&xid=1109_77685
2y
Looking for an IT / Information Technology Job - Fulltime / Part - Time
Personal SummaryA Systems Engineer
graduate with a degree in Information Technology from Richfield Graduate
Institute of Technology. Currently, I am pursuing a Bachelor of Science Honours
in Computing at the University of South Africa. I am actively seeking a
challenging career where I can apply my technical skills and experience. With a
strong analytical and logical approach, I excel at tasks and thrive under
pressure. I am proactive, innovative, and adept at problem-solving, with
meticulous attention to detail. Additionally, I possess excellent teamwork,
relationship-building, initiative-taking, and communication skills. I have a
knack for learning and applying new technologies effectively.
Work HistoryICT Systems Engineer
Global
Micro Solutions, Rosebank, Johannesburg
Installing, configuring, testing,
and maintaining operating systems, application software and system management
tools remotely and onsite using platforms likes 365 partner admin & azure
portal.
Email management &
troubleshooting on Microsoft 365 & Hosted exchange, creating mailboxes,
password reset, mailbox filtering & mail tracing, email hosting, office 365
mailbox license purchasing, domain purchasing & transfer.
Office 365 apps support,
Outlook setup, troubleshooting, creating rules, adding profiles under IMAP,
POP, 365 as well as backing up the pst.
Remote support
telephonically using softwares like screenconnect, anydesk and teamviewer.
Sage app integration
(printing documents from outlook, connecting to company server.)
ICT Support Technician
Matrix Warehouse, Johannesburg
Maintaining,
supporting, and repairing technological equipment (e.g., routers) or
peripheral devices for clients on site and remote.
Installing
and maintaining desktop and laptop operating systems, hardware, and software
packages like Microsoft 365 for clients in store.
Providing
all computer related technical assistance and resources daily to clients.
Building,
replacing, and assembling computer and laptop hardware.
Booking
in computers and laptops for repair and diagnosis using the company
inventory.
Recommending
and selling computer hardware and software to clients
EducationBachelor of Science: Computer Science
University
of South Africa - Johannesburg, South Africa
Bachelor of Science: Information Technology
Richfield
Graduate Institute of Technology - Johannesburg, South Africa
High School Diploma
Northview
High School - Johannesburg, South Africa
19d
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