Debt collection agents in Pretoria / Tshwane | Gumtree Classifieds in Pretoria / Tshwane

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BUSINESS ANALYST (Finance) Introduction:A forward thinking and innovative med-tech company situated in Pretoria East is seeking a dynamic Business Analyst with at least 3 years’ experience to become an integral part of the team. Job purpose: The Business Analyst will take ownership of assigned products in the financial department. They will be responsible to handle project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving success by designing efficient and scalable systems/initiatives and ensuring on-time and on-budget delivery thereof. REQUIREMENTS Minimum education (essential):• BCom Financial related Degree /• Bsc Information Technology /• BEng Industrial Engineer Minimum applicable experience (years):• 3-4 years minimum Required nature of experience:• Business Analysis and project management within the financial services/debt collecting/finance industry• Development of projects, initiatives and system specifications• Business intelligence• Reporting on data• Requirement gathering and documentation• Project Management Skills and Knowledge (essential):• Excellent computer proficiency (especially in MS Office Excel).• Report and proposal writing skills.• Business Process design. COMPETENCIES Essential Competencies:• Examining information• Documenting facts• Providing insights• Making decisions• Managing tasks• Producing output• Taking action• Pursuing goals Important Competencies:• Adopting practical approaches• Exploring possibilities• Convincing people• Articulating information• Directing people• Conveying self-confidence• Showing composure• Resolving conflict• Embracing change• Inviting feedback• Meeting timescales• Checking things KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Business Analysis 60%• Collections portfolio analysis and monitoring (incl. roll rates, LGD’s and PD’s, propensities, forecasting of collections and cash flows.• Craft and implement financial collections strategies and processes.• Data management, integration and architecture to enable rapid and accurate reporting across multiple systems.• Agent performance, efficiency and effectiveness analysis and reporting.• Multi-task on a suite of projects and strategies, all within different stages of development and implementation.• Create SOP and be... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDQxMjg4NDEwP3NvdXJjZT1ndW10cmVl&jid=1244772&xid=2441288410

16h

City Centre

Call Centre Business Opportunity - Tshwane

R 35,000

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BUSINESS OPPORTUNITY (LIMITED AVAILABLE)CALL CENTRE FRANCHISE BUSINESSOPPORTUNITY - GAUTENGWith South African’s Debts increasing and interest climbing, it’s the best TIME to take this opportunity to OPEN & OWN a DEBT MANAGEMENT CALL CENTRE OPPORTUNITY, and help the Million South Africans in Debt Distress. This Unique Business Opportunity is targeted for those that wants to open a Starter up Call Centre Operation in the Financial Wellness Sector. The Debt Sector has become extremely Lucrative Worldwide, due to the cause of the Global Pandemic & Lockdown situations. DON’T let 2022 & 2023 repeat itself with NO INCOME coming into your household or the risk of unemployment. Give yourself this opportunity to own a Debt Management Business and become financially Independent and earning a guaranteed Financial Income. We offer you the following, - NCR DC Certification - Access to Finwise / IDOCS / Hyphen and our all-new all in 1 IPDA System. - Payment System (Debi check) also with a new possible card payment method being Implemented soon. - Access to Credit Reports - CRM System / Admin / Backroom Support - Call Centre Sales Agents - Marketing Support (Banners and Posters) - Email Addresses & Email Signatures - Vici-dialler & Service Provider (Data & Minutes) - And many more. & a variety of Debt Management Services such as, - Debt Review, - Debt Review Removal - Debt Mediation - Credit Life - Debt Collections - Lifestyle Products There are 3 Franchise Packages Available; Option 1: R35,000.00 with (No Monthly Royalties) - All of the Above, (Excluding Marketing Banners & Posters) - Set of 4 Voip telephones. Option 2: R55,000.00 with (No Monthly Royalties) - All of the Above; - 5 Voip telephones; - Access to 1 Payment Systems - Marketing Banner & Poster with Aluminium Frame (Option 2 is open for discussion as to what all is inclusive with this package.) Option 3: R70, 000.00 with (No Monthly Royalties) - All of the Above; - set of 5 Full Computers & - 5 Voip telephones - Marketing Banners & Poster with Aluminium Frame - Access to 2 Payment Systems - Weekly Leads (Option 3 is open for discussion as to what all is inclusive with this package) You are Guaranteed Financial Stability & Financial Independence. Contact or WhatsApp: 076 9490 966 or Email to “franchise@kdebt.co.za” for more Information, or you welcome to visit our website page on www.kdebt.co.za.

15d

Centurion

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Minimum requirements: (Qualifications and Experience) Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University Job description: Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards. Required work minimum experience; 3 years previous Dialler knowledge or 3 years Risk (Campaign) knowledge Technical and behavioral competencies required: Technical: Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.Good knowledge and understanding of:CollectionsNational Credit ActDebt Collector ActAbility to define own contribution in the context of overall business performance.Ability to provide Industry/best practice insights into dialing strategy to facilitate Grou... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTExODY5NDE1P3NvdXJjZT1ndW10cmVl&jid=1080499&xid=1111869415

15h

Johannesburg CBD

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This position is based in Johannesburg and the incumbent will report to the Financial Director. POSITION SUMMARY The National Credit Manager will be responsible for managing a team of credit controllers/debtors clerks and oversee the collection of the debtor’s book. The credit manager will also be responsible to grant credit, setting the terms on which it is granted, recovering the debt when it is due and ensuring compliance with the company credit policy, among other credit related functions. KEY RESPONSIBILITIES * Maintain and monitor sound credit policies; perform credit checks, set up new customer records and collect all relevant documentation * Strengthen and grow relationships with customers and staff by communicating regularly regarding account information including invoicing, account updates and past-due balances * Initiate collection efforts * Manage the order release process * Managing credit exposure within the approved limits. * Monitor allocation of daily customer payments and review reconciliation of customer accounts. * Monitor customer account details for non-payments, delayed payments, and other irregularities. * Interact with Sales team and customers to resolve discrepancies * Communicate, investigate and resolve customer queries via phone and email * Communicate discrepancies to the management team, identify slow-paying customers and recommend collection solutions * Handing over of arrear debtors to insurers or collection agents. * Ensure maintenance of accounts receivables files and records * Managing the debtor’s book within the parameters of the insurance policy where applicable * Preparation of quarterly bad debt provision and sending of monthly declaration to insurers. * Preparation of DSO and implementing measures to improve these * Management, training and development of debtor’s team. * Monthly Reconciliation of debtors GL accounts. * Weekly cash flow forecasting for debtor’s receipts. * Approve all adjustments and refunds to customers. * Ensure pricing/promotional credit notes are authorised by respective BU, * Support year-end statutory audit completion. * Performance management for team. * Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders * POPIA Information Officer with the below responsibilities: * to encourage compliance with POPI * * dealing with requests and complaints made to the organisation in relation to POPI (for instance, requests from Data Subjects to update or view their personal information) * develop and implement a compliance framework - ensure it is monitored and maintained over time * making recommendations and raising concerns where appropriate * co-ordinating documenting of information processing procedures in various business areas * evaluating and further developing data https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM2NTI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231119&xid=1555_36526

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Minimum requirements: (Qualifications and Experience) Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University Job description: Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards. Required work minimum experience; 3 years previous Dialler knowledge or 3 years Risk (Campaign) knowledge Technical and behavioral competencies required: Technical: Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.Good knowledge and understanding of:CollectionsNational Credit ActDebt Collector ActAbility to define own contribution in the context of overall business performance.Ability to provide Industry/best practice insights into dialing strategy to facilitate Group performance objectives.Provide insights into financial levers (IPM, GP, and Revenue.The ability to provide insights into campaign strategy (Next Generation).Ability to champion challenge dialer practices to optimize portfolio penetration and conversion outcomes.Technology insights to achieve team objectives.Good tactical insights into Dialer https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU2MjQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130723&xid=1109_56242

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"debt collection agents" in Pretoria / Tshwane

debt collection agents in Pretoria / Tshwane (4 results)

Results for debt collection agents in All Categories in Pretoria / Tshwane