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1
APPLICATIONS : Submitted via post to: Private Bag X895, Pretoria, 0001 or hand-deliver to: The
Department of Basic Education, 222 Struben Street, Pretoria. Please visit the
Department of Education’s website at www.education.gov.za or the Department of
Public Service and Administration vacancy circulars at www.dpsa.gov.za
FOR ATTENTION : Mr A Tsamai/Ms H Nemabaka
CLOSING DATE : 28 March 2022
NOTE : Applications must be submitted on Form Z83 obtainable from any Public Service;
Department and must be accompanied by a comprehensive CV and copies of ID
and qualifications. Divers’ License and registration certification must be attached if
required. Required documents need not be certified when applying for the post,
only shortlisted candidates will be required to submit certified documents on or
before the day of the interview following communication from HR. NB as of 1st July
2006, all new appointments in the public service have to be part of the Government
Employee Medical Scheme (GEMS) in order to qualify for a Government Medical
Subsidy. Correspondence will only be entered into with shortlisted applicants.
Applications received after the closing date, e-mailed or faxed applications will not
be considered.
OTHER POSTS
POST 09/11 : ASSISTANT DIRECTOR: SCHOOL AND DISTRICT INCIDENT MANAGEMENT
AND SUPPORT REF NO: DBE/16/2022
Branch: Delivery and Support
Chief Directorate: Provincial Monitoring
Directorate: School and District Incident Management and Support
SALARY : R477 090 per annum
CENTRE : Pretoria
REQUIREMENTS : An appropriate three year relevant (NQF level 6) post matric qualification or
equivalent qualification as recognised by SAQA; At least (3) years relevant
experience at supervisory level; Knowledge of general education legislation and
applicable policies; General knowledge of research methods and tools; Customer
relations skills; Communication (written and verbal) skills, Coordination and
organising skills; Planning and problem solving skills; Financial management skills;
Computer literacy; Team player; Work independently with minimal supervision.
DUTIES : The successful candidate will be expected to provide administrative support in the
compilation of school calendars for public schools; Provide administrative support
in school readiness monitoring; Render administrative support to the Ministry and
Parliamentarians on provincial oversight activities; Assist in resolving queries
and/or complaints that are brought to the DBE through Ministerial and DirectorGeneral’s offices; Provide administrative support to the call centre, Presidential
Hotline and website enquiries; Deal with walk in cases; Deal with administration of
budget and perform all other duties delegated by the appropriate authority.
ENQUIRIES : Mr A Tsamai Tel No: 012 357 3321/Ms H Nemabaka Tel No: 012 357 3289
NOTE : Shortlisted candidates may be expected to demonstrate their skills in a short task
as part of the interview and will be subjected to a security clearance.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNzEyXzM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190241&xid=1712_39
2y
1
FACULTY OF VETERINARY SCIENCE
ONDERSTEPOORT VETERINARY ACADEMIC HOSPITAL
FIRST VETERINARY NURSE: OVAH EQUINE CLINIC
PEROMNES POST LEVEL 9
RESPONSIBILITIES:
The incumbent will be responsible for:
* Performing excellent patient care and handling;
* Clinic administration (record keeping, hygiene, stock control, care of equipment, safety measures etc.);
* Supervising personnel;
* Administering and monitoring of sedation and assist with monitoring of anaesthesia;
* Assist with emergency procedures;
* Communicating with patient owners;
* Demonstrating techniques to and instructing students and student nurses and evaluating student nurses’ performance
* Training and guiding own team;
* Performing relief duties in other sections in the OVAH;
* Performing shift duties
*CLOSING DATE: 01 April 2022*
No application will be considered after the closing date, or if it does not comply with at least the minimum requirements.
* Diploma in Veterinary Nursing (DipCurAnim or Dip Vet Nursing) or equivalent;
* Registration with the South African Veterinary Council;
* Two years’ experience in veterinary nursing and clinic management
REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):
* Knowledge of nursing procedures, biosecurity measures and procedures and handling of animals
* Meticulous about detail, professional and a responsible person;
* Appropriate language and communication skills;
* Organizing skills and a strong service orientation;
* Physical mobility;
* Ability to work under pressure and without supervision;
* Computer literacy;
* Ability to work weekends and outside normal working hours when required for continuous service delivery in the hospital.
ADDED ADVANTAGES AND PREFERENCES:
* Previous and/or current experience of equine nursing procedures and handling of horses.
* Previous and/or current experience of one year or more in a high pressure emergency clinic environment where patients are triaged and multiple emergency procedures take place simultaneously, will be an advantage
The annual remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.
* Diploma in Veterinary Nursing (DipCurAnim or Dip Vet Nursing) or equivalent;
* Registration with the South African Veterinary Council;
* Two years’ experience in veterinary nursing and clinic management
REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):
* Knowledge of nursing procedures, biosecurity measures and procedures and handling of animals
* Meticulous about detail, professional and a responsible person;
* Appropriate language and communication skills;
* Organizing skills and a strong service orientation;
* Physical mobility;
* Ability to work
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NjI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190014&xid=1555_25624
2y
1
Role Overview This job exists to provide the company with efficient and effective HR Services, in line with Service Level Agreements, through the implementation of HR policies, processes, systems and procedures of a statistical and financial nature.Undertaking generalist tasks associated with Remuneration and Benefits management within the organisation. Implement plans and/or programmes to ensure the most effective utilisation of human resources to support the Clients objectives. Key Performance Area Remuneration and Benefits Administration and Communication Oversee and advise HR in terms Organisational Remuneration and Benefits as a Service related to the following aspects but not limited to:Funeral benefitsGroup Risk Insurance benefitsPension Fund AdministrationMedical Aid benefits and Administration.Communication and up skilling of staff relating to the Remuneration and benefits policy.Ensure that remuneration practices follow the Clients policies and regulationsParticipates in the implementation of remuneration and benefits related policies and procedures.Advising and guiding staff in relation to decision outcomes and implementation of remuneration and benefits related matters.Provide information on eligibility for participation in particular benefits programsAdministration of salary reviews, long-term and short-term incentive schemesAdministration of salary surveys and other benchmarking exercisesAdminister benefits campaigns to run throughout the organisation as part of benefits awarenessAdministration of Employee Recognition Awards programmeHR Service Delivery Provide reliable, accurate and timely administrative support to Remuneration and Benefits Administration.Ensures the smooth running of all Benefits schemes including but not limited to Group Risk, Pension Fund as examples and responding to issues raised.Provide Human Resources with salary ranges and guidelines related to Remuneration and Benefits.Governance and Compliance Ensure that controls are in place as set out by the Client and monitor business adherence to the controls.Meet company and statutory requirements governing Benefits Administration requirements by providing all relevant documentation and related advice to employees.Ensure adherence to the organisations Human Capital related policies, processes and procedures.Reporting and Monitoring Collate, create and distribute relevant Remuneration and Benefits information and reports as well as Board packs to Senior Management as required.Policy Review and Implementation Advise and provide guidance to line management on relevant policies, practices and procedures.Assist with the development/refinement of policies and procedures, in line with key areas of responsibility.Assist with HR audit.Project Support Participate in adhoc pr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxMjk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181101&xid=1109_71299
2y
24
R 1,025,000
SavedSave
Ideally situated in Die Wilgers in Pretoria East located in a secure boomed-off area. Combining elegance and space, catering for Independent Living, Assisted Living, and Frail Care Masonic Haven further caters care to patients diagnosed with Alzheimer’s and Dementia. This beautiful development offers the best in long-term retirement living in Pretoria. Established to provide a safe, stable, and creative environment in which senior citizens can enjoy their retirement years. The Retirement Haven also provides 24- hour security, entertainment, leisure time utilization, a courtesy bus, daily meals, a laundry/cleaning service, a library, and a chapel. Purchase options (Life Right): ·Homes available from R1 025 000Frail Care options: ·Single Rooms available from R17 975 per month·Double rooms available from R21 565 per monthCare Services/Facilities include: ·Frail Care – Consists of 56 beds, a dining room, and a Hair salon. ·Memory Care - Comprehensive Alzheimer’s and dementia care focusing on the enhancement of cognitive and physical health, while maximizing independence and autonomy. Specialized Dementia training is provided, to give residents the best, most up-to-date care possible. ·Independent Living – The Retirement Homes are spacious, and a variety of options are available to manage individual needs and unique situations. Independent en-suite living apartments are available and residents have the opportunity to participate in several activities with the benefit of weekly availability of a medical doctor as well as 24-hour on-call assistance. Hospitals and shopping centres are nearby with transport available twice a week. ·Assisted Living - Available for those in need of medication administration and monitoring, assistance with dressing, showering, wound care, etc. Although assistance is available, we promote independent living and creative aging. ·Custom-tailored Daily Care Plans – Complete assessment of cognitive and physical health. Routines are consistent, and life-enriching activities daily. Masonic Haven strives to offer the least restrictive living situation possible for residents, while still protecting them at all times. Rest assured that many team members will be monitoring and interacting with your loved one daily, keeping you updated.Close to all amenities with easy access to the N4 highway. Contact us Today to spend your golden years in this beautiful and safe Retirement development!!! Property Reference #: 202312-45955Agent Details:Nellie van StadenNellie van Staden Realtors90 Korannaberg Road, Waterkloof Heights, Pretoria, 0065
9h
1
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Dear Employer I am an experienced Office Administrator with 8 years experience in the industry. I am looking for an office support job.Some of the roles and duties that I have performed are: Office management, team leading, Project Assistant, PA, quotes, invoicing (not pastel and Sage) office stock control, selection and submission of tenders , HR assistant, (managing leave forms, submitting payroll, contracts, hearings, etc). I am where I am today because of my ability to learn fast. I have my own car. My CV is available on request.Thank you
10h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
3d
We are looking for a reliable Office Administrator. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The tasks of the office administrator will include bookkeeping and mentoring office assistants. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.ResponsibilitiesCoordinate office activities and operations to secure efficiency and compliance to company policiesSupervise administrative staff and divide responsibilities to ensure performanceManage agendas/travel arrangements/appointments etc. for the upper managementManage phone calls and correspondence (e-mail, letters, packages etc.)Support budgeting and bookkeeping proceduresCreate and update records and databases with personnel, financial and other dataTrack stocks of office supplies and place orders when necessarySubmit timely reports and prepare presentations/proposals as assignedAssist colleagues whenever necessaryRequirements and skillsProven experience as an office administrator, office assistant or relevant roleOutstanding communication and interpersonal abilitiesExcellent organizational and leadership skillsExcellent knowledge of MS Office and office management software To apply please WhatsApp 071 795 9208
20h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
3d
1
SavedSave
CenturionRole Purpose:Existing MIS databasesExisting reports and dashboardsExisting data warehousesDevelop, test, deploy, maintain and support new databases, and reporting, data warehouse and business intelligence applications from high-level business requirements and designs, through the Software Development Life Cycle.Remain informed about developments and trends in the data enablement field to assist the business to keep its data analytics and management capability up-to-date, and able to meet the future needs of the business in a constantly maturing and increasingly complex short-term insurance industry. Responsibilities:Internal ProcessCollaborate with Project Managers and Business Leaders to deliver quality, effective management information, data warehouse and business intelligence applications, in line with the agreed development process and business needs.Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.Conduct research and evaluate potential technical solutions to identified business problems.Translate business requirements into workable solutions and document solutions into technical specifications, partnering with Business and/or System Analysts when required.Design and code new database and analytics functionality using code that is readable, maintainable and re-usable.Conduct Unit Testing of own code and resolve all issues/queries timeously.Contribute to user acceptance testing (UAT) to ensure that functionality is working correctly.Deliver solutions into the applicable production environment once testing has been completed.Provide stakeholders with regular feedback on the technical design and timelines for solution ensuring that business needs are met.Maintain existing databases and applications according to change requests approved by business as and when needed.Diagnose root causes of issues through problem-solving and recommend potential solutions.Monitor performance of solutions and make recommendations to improve the performance and functionality of the solutions, where appropriate.Log issues found in existing systems as internal change controls and ensure successful resolution of issues. Role-Specific Responsibilities And OutputsDevelop, implement and document Business Intelligence Solutions (Internal Process):Contribute to the overall data warehouse architecture and data base designsMaintain and oversee the administration and maintenance of the data warehouseDevelop and maintain Business Intelligence and reporting technologies and processesTranslate stakeholder requirements into technical specifications for Business Intelligence (BI) reports and applicationsDesign and develop reports and dashboards based on Business Requirements Document (BRD) and customer specificationsDevelop feasible technical specifications and process flows for data provision activities in support of the development of business intelligence solutionsEnsure the continued maintenance and enhancement to existing
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188582&xid=1266_49877
2y
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Group Logistics ManagerWe are looking for Group Logistics Manager for a Manufacturing company in the Silverton area. Requirements:BCom Logistics,5 years Logistic management experience,Production environment knowledge,Export, and Local Shipping knowledge,ERP systems andExperience with OEMs and related systemsMain Duties:Report Writing – Create business reports to facilitate decision making.Customer liaison - External distribution, customer communication.Sub-Ordinates - Training, Support, Manage.ERP system – Train users, resolve bugs, liaise with consultants, improvise.Customer systems - Support and understand inputs required for Customer business systems.Environmental responsibilities.Other:Company TargetsEnsure weekly/ monthly/ yearly targets are adhered to ie warehouse/ salesExpedite/ assist with meeting above targetsReporting On Group and company targetsCustomer Satisfaction Performance reportingCompile and combine monthly reporting for both plantsAttend monthly Executive meetingManagement of Sub-ordinatesPerformance charters exist for subordinatesStandards are monitored at shortest possible intervalsPerformance appraisals conducted annuallyPersonal improvement and development plan established where requiredEnsure job logos are updated as and when requiredCustomer LiaisonAll incoming and outgoing liaison with customersAttend customer meetingsComplaintsLogisticsEnquiriesDeliveriesFully understand customers packaging and reporting requirements.Ensure there is an in-depth knowledge of our customer’s requirements and expectationsHave a pragmatic understanding of freight and marine issues in order to ensure optimum service from forwarder and shipperSyspro - ERPReleases/ order loading and invoicingFamiliarize and map current processesTo ensure smooth transition and take on of informationAssist with EDI orders/ reconciliationLiaise with Consultants & programmer re bugs in ERP system, Ensure it is resolved.Support and ongoing training for Logistics staff.Ensure automation of manual processes.To ensure a sound administration function supports customer/ plant and departmental needs.Internal Logistics Process FlowMap Internal Logistics process flow.Ensure each process has a Works Instruction and is always updated when changes are made.Bigger picture overview.Understand all types of packaging, transport modes and the respective regulationsDistribution FunctionContinuous customer communication.Ensure that all stock on order is packed labeled and dispatched correctly and expeditiously.Maintain all dispatch documents correctly.AdministrationEnsure order entry and delivery system meets customers requirementsContinuous improvement on workflow system ie. Error free systemAssist with expediting monthly invoicing of finished goodsNecessary financial arrangements cover customer orders (CGIC)To ensure a sound administration function supports customer/ plant and departmental needsFORD - MMOGEnsure OEM targets, customer business systems & audit requirem
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188535&xid=1266_49829
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Your Grade 12 and LLB degree with at least 5 years post qualification experience in commercial disputes and litigation, acquisitions and drafting of legal processes will enable you to:Legal Expertise:AcquisitionsCorporate LawCommercial LawLaw of ContractPeople:Ability to communicate with a variety of individuals on all levels in order to obtain and confirm informationLiaise with employees across the GroupWork effectively as part of a teamResponsibilities:Provide legal opinionsNegotiate and draft/review agreements and other legal documentationDeal with disputes and litigation (commercial), with specific reference to compliance, legislative and regulatory requirementsInstruct and liaise with external legal counselGive legal guidance to management and the boardConsult on and draft all types of contracts and agreementsDeal with subpoenas and claims brought against the GroupCompliance with internal governance standards as well as regulatory requirementsMaintenance of a library of contract precedentsMaintenance and management of a formal agreement registerDocumentation of legal processes to be followedMaintenance of legal sections of the Risk Management databaseGeneral administrative responsibilities that ensure the smooth running of the Risk Management (legal) function including periodic reporting, assisting with regulatory compliance and general risk management and controlReview vendor and all third-party agreementsAdvise on labour mattersResponsible for legal compliance of the GroupManage and oversee the Company Secretarial functionMaintenance and Management of the Company Policy database and ensure that company policies meet regulatory requirementsTechnology:MS Office, Outlook and other relevant software applications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjY1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775142&xid=1108_176650
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Enthusiastic and detail-oriented Diploma in Law graduate residing in Pretoria seeking an administrative/office assistant role in various fields. I bring a strong academic background and a passion for providing efficient and organized support. My CV is available upon request. Ready to contribute to your team and make a positive impact.
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Your LLB degree with at least 5 years post qualification experience in commercial disputes and litigation, acquisitions and drafting of legal processes will enable you to:Legal Expertise:AcquisitionsCorporate LawCommercial LawLaw of ContractPeople:Ability to communicate with a variety of individuals on all levels in order to obtain and confirm informationLiaise with employees across the GroupWork effectively as part of a teamResponsibilities:Provide legal opinionsNegotiate and draft/review agreements and other legal documentationDeal with disputes and litigation (commercial), with specific reference to compliance, legislative and regulatory requirementsInstruct and liaise with external legal counselGive legal guidance to management and the boardConsult on and draft all types of contracts and agreementsDeal with subpoenas and claims brought against the GroupCompliance with internal governance standards as well as regulatory requirementsMaintenance of a library of contract precedentsMaintenance and management of a formal agreement registerDocumentation of legal processes to be followedMaintenance of legal sections of the Risk Management databaseGeneral administrative responsibilities that ensure the smooth running of the Risk Management (legal) function including periodic reporting, assisting with regulatory compliance and general risk management and controlReview vendor and all third-party agreementsAdvise on labour mattersResponsible for legal compliance of the GroupManage and oversee the Company Secretarial functionMaintenance and Management of the Company Policy database and ensure that company policies meet regulatory requirementsTechnology:MS Office, Outlook and other relevant software applications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODM0MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778895&xid=1108_178340
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Your relevant Tertiary Degree as well as at least 8-10 years post qualification management experience, will enable you to:People:Communicate with all employees, management and other stakeholders.Be part of and contribute to a team of people.Responsibilities:Assist with the implementation of the HR Strategy to:Strengthening the Group Culture.Retain talent i.e. benchmarking, career development and effective recruitment.Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources. Ensure legal compliance with relevant legislation.Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:Provide inputs to payroll,Assist with activities as required with regards to employment equity,Compilation of monthly and quarterly HR reports,General administrative support,Capture all relevant information on HR administrative system,Ensure updated leave record system,Ensure adherence to HR policies and procedures.Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:Assist management with job descriptions,Conduct grading and benchmarking activities,Assist management in the interview process ensuring compliance to company policies,Assist management with the internal transfers and promotions,Employee on-boarding, induction and termination,Managing Employment Equity Targets,Assist with workforce planning,Co-ordinating probation management and provide assistance to management.Performance ManagementCoordinating and maintaining the Performance management process,Ensure KPA and KPI alignment with Job Descriptions,Provide Performance management report to management,Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.Skills and Employee DevelopmentPerform an annual skills gap analysis,Develop and implement a skills plan based on the gap analysis,Assist management with probation management,Assist management with the preparation of Individual Development plans and Management Development where applicable,Administration of bursary schemes and graduate programmes and learnerships,Compile and submit regulatory Skills development plans, Compile, submit Annual Training Reports, compile and submit progress and feedback reports and liaise with Inseta and Fasset.Obtain and manage all grant funding processes,Support management in development, implementation, and review succession plans and manage these planes in line with the Individual development plans.Co-ordinate and management of Employee relationsDisciplinary matters
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODM0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778896&xid=1108_178341
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Job Summary: The Senior IT Administrator role is a pivotal engineering position within our ICT Department, focusing on the comprehensive management, implementation, and safeguarding of all technology assets at a group level. This encompasses networks, servers, cloud platforms, end-user computing, and security infrastructure. The role involves providing leadership and support to branch and campus technicians while contributing to technology decisions and budgetary planning as directed by the ICT Manager. Ethos and Values:Ensure alignment with CTUs vision and values.Demonstrate a commitment to continuous improvement and professional learning.Uphold CTUs commitment to excellence, independence, and opportunity.Embody the Technology Departments pillars: Honesty, Reliability, Accountability, and Integrity.Generic Duties and Responsibilities:Collaborate closely with the ICT Manager and Technology Account Associate to ensure optimal staff and client satisfaction.Maintain accurate documentation and ticket updates.Work within set deadlines for class schedules, meetings, and events.Demonstrate technical expertise across all areas.Assist in implementing company development plans.Adhere to company policies, procedures, and ethical standards.Cultivate and maintain relationships with colleagues and stakeholders.Represent the company at exhibitions and events if required.Review own performance and strive for continuous improvement.Understand and address customers or colleagues needs effectively.Provide support across campuses as needed.Communicate effectively and energetically with colleagues.Role Based Duties and Responsibilities: NETWORK AND CONNECTIVITYManage wired and wireless networks, including deployment, monitoring, and troubleshooting.Oversee edge infrastructure management to optimize and secure link performance.Implement network security measures and access management protocols.Manage IP address allocation and network space effectively.Monitor and report on network performance and security.CCTV, IoT, and Call System ManagementDeploy, maintain, and monitor CCTV and IoT equipment.Manage call system extensions and cloud SBS appliance for VoIP calling.Ensure network security and access management for staff and student networks.Provide regular reporting on network performance and security.CLOUD AND MANAGED PLATFORMSManage productivity suite deployment and security.Handle license management and partner status renewals.Provision and secure cloud-based compute platforms.Provide regular reporting on cloud and managed platform usage and performance.END USER COMPUTE SUPPORTAssist in end user compute procurement and management.Track deployed equipment and assist with repairs and recycling.Provide escalation support and end-user assistance.Contribute to end-user awareness training. LEADERSHIP, UPSKILLING, AND ADMINISTRATIVEProvide leadership to branch/campus technicians.Participate in upskilling and training initiatives.Manage ticket logging and administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODMyNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778746&xid=1108_178325
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Position: Personal Assistant to the CEOLocation: Pretoria Are you an expert in planning and providing extensive support to Senior Management? Do you get along well with people and are your written/verbal communication skills unrivalled? Are discretion and diligence your middle names? Raise your hand if that’s you because WE’RE HIRING!It’s our mission to unleash the potential in our team, and we know that teams perform best when they are diverseand each individual feels that they belong. That’s why we want you to join us in the capacity of Personal Assistant to the CEO. This role plays an integral part in our team, as you apply splendid organisational and time-management skills to enhance efficiency. So, who are we and why would you want to join us?We are a young, energetic, and passionate group of companies working in different industries, all focused on becoming market leader in our fields. Our fast-paced environment will positively challenge you and keep you engaged as you navigate through changing priorities and varying demands. We work smart, we work hard, but we have fun doing it!Companies in our group include:LNDR – a lending solutions providerAluma Capital – Asset and Fund ManagerCryosave – A bank for newborn stem cellsAPS – an outsourced call centre management companyWhat can we offer you? Some of our benefits include:Modern fit-for-purpose people practices.Working in a state-of-the-art tech building that includes access to on-site gym to help you grow your fitness as much as you do your brain.Two on-site restaurants that will have you inhaling aromas of mouth-watering lunchtime dishes, and freshly brewed coffee. At Fintech campus that’s just a part of the rhythm of the day.Great, so who would be a good fit?A specialist who is an expert in ensuring the CEO’s diary is management in a highly efficient manner. Responsible for providing unwavering support whilst maintaining a positive attitude. Ensuring a high level of attention to detail and accuracy is applied relating to all tasks received, whilst maintaining confidentiality at all times.You may be wondering, what would such a fantastic individual’s duties include?Providing professional and confidential administrative support.Diary management for CEO and General Office Administration.Providing support to the CEO by setting up of meetings and coordinating all the resources associated with same.Maintaining and setting up new templates relating to forms and other documentation regularly used.Providing logistical support to the CEO in the execution of his duties.Organisation and booking of seminars and conferences for CEO and staff including: bookings, expense requisitions, obtaining authorisation, follow up, sending to relevant stakeholders.Organising business and private travel arrangements.Communicating verbally and electronically with internal and external clients.Liaising with courier services for both local and international deliveries as well as internal driver/messenger on deliveries.D
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