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Cash Crusaders Durban is looking for a dynamic, energetic,
and versatile individual to join our management team as an Operations Manager.
This role involves overseeing multiple store locations across the Durban
region, ensuring optimal performance in all aspects of operations, and
reporting directly to the Franchisor. The successful candidate will have a
minimum of 5 years’ retail experience, with a relevant retail qualification
being advantageous. This is a full-time position suited to someone who thrives in
a fast-paced environment and is willing to travel between stores. If you
believe you meet the requirements and want to be part of our winning team,
please submit your CV to Sayurie.cashcrusaders@gmail.com
If you do not hear from us within 2 weeks of your
application, please consider your application unsuccessful. Below is a detailed
Job Description for your perusal. Purpose & Key Responsibilities – Operations ManagerThe Operations Manager is responsible for overseeing all
aspects of multiple retail stores, including daily operations, staff
management, customer service, financial performance, and inventory control. The
role focuses on driving profitability and business growth through effective
sales strategies, data analysis, and strong leadership, while ensuring
compliance with company policies and procedures. Regular travel between store
locations and collaboration with Store Managers is required.Core responsibilities include recruiting, training, and
mentoring staff; implementing sales and marketing strategies; managing budgets
and financial performance across all profit centres; and maintaining
operational excellence through effective scheduling, merchandising, and stock
control. The role also involves conducting store audits, managing stock levels
and ageing, overseeing auctions for obsolete stock, and ensuring accurate stock
takes.A strong focus is placed on delivering excellent customer
service, resolving complaints, and creating a positive shopping environment.
Compliance with all regulations and internal policies is essential, along with
monitoring reports to identify risks, prevent losses, and ensure
accountability.
Honesty, trust, respect, reliability, accountability, and
responsibility form the foundation of this role and are critical to success. Key Requirements· Qualifications
and Skillso Educational
Background:Matric Certificate Advanced certificate in business,management or related fields are advantageousTechnical Expertise Minimum of 5 Years experience in a senior retail management position
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