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1
ROLE SUMMARY
The Level 2 Service Engineer handles issues and requests that are beyond the Level 1 Service Engineer’s scope.
The role requires a deeper understanding of different client technologies when troubleshooting complex technical issues.
The role serves as a point of escalation for the first level of support and administers changes in client applications as scheduled.
FUNCTIONS and RESPONSIBILITIES
TICKET RESOLUTION:
• Compliance to the Company’s Service Delivery Guidelines, Policies & KPIs
• Resolve service tickets in line with existing service level agreements with clients
• Contact client to request further clarification or additional information as requested
• Setting expectation during the ticket life cycle
TECHNICAL SUPPORT:
• Resolve 2nd/1st level technical issues in accordance to best practices and guidelines of service delivery
• Provide ‘fix on first call’ to customers
• Manage lifecycle of service tickets in line with established service level agreement with clients
• Relay vital technical information to clients by phone, email, or ConnectWise
• Utilize internal resources in troubleshooting issues
• Coach Level 1 team members
• Support the Service Delivery Supervisor in the team’s compliance to the Company's Escalation Policy
REQUESTS for CHANGE:
• Schedule and complete changes/requests from clients
• Control the lifecycle of all changes involving IT products and services
• Schedule and complete changes/requests from clients
• Control the lifecycle of all changes involving IT products and services
• Maintain documents involving changes made in different client IT environments
SKILLS and QUALIFICATIONS
The role requires the following:
• Work experience in a similar capacity
• Strong communication skills both verbal and written
• Willingness to grow professionally by learning new skills and building personal value as an IT professional
• A problem solving mindset and the ability to think outside the box in solving complex problems
• Sense of urgency in completing service requests according to service level agreements
• Resourcefulness to use the tools provided by the company
• Conceptual understanding of the ITIL framework
• Knowledge of Microsoft Office 365 and Outlook
• Knowledge of Microsoft Windows Server 2012/2016/2019 environment
SKILLS and QUALIFICATIONS
The role requires the following:
• Work experience in a similar capacity
• Strong communication skills both verbal and written
• Willingness to grow professionally by learning new skills and building personal value as an IT professional
• A problem solving mindset and the ability to think outside the box in solving complex problems
• Sense of urgency in completing service requests according to service level agreements
• Resourcefulness to use the tools provided by the company
• Conceptual understanding of the ITIL framework
• Knowledge of Microsoft Office 365 and Outlook
• Knowledge of Microsoft Windows Serve
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQwNzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1232620&xid=1555_40718
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2y
A large
wholesale and production company requires the skills of a Despatch Supervisor.
Key Attributes:
· Experience in the food industry environment
· Logistics / Supply Chain qualification would be an
advantage
· Plan and monitor inbound and outgoing deliveries,
including collection and delivery of raw materials, packaging, etc.
· Supervise logistics, transportation, and customer
services
· Organize warehouse, plot routes, and process deliveries
· Respond to any issues or complaints related to
logistics
· Research and planning of ideal routes
· Ensuring drivers are dispatched on time and return
timeously
· Work with other departments to incorporate
logistics with company procedures and operations
Analyse Vehicle
Tracking Reports and various other reports to ensure drivers are following
proper protocolKeep driver logs and
report on daily activities
· Evaluate budgets and expenditures within the
department, including labour costs
· Control and management of returnable crates is
crucial
· Update and evaluate metrics to assess performance
and implement enhancements
· Ensure all drivers and van assistants adhere to the
internal rules and regulations set by the company as well as following all
rules of the road
Carry out routine
checks and inspections on fleet and report any faults to managementDiagnose breakdown
problemsDealing with vehicle
damages and accidents; as well as liaising with the insurance company,
ensuring all claims preparation and documentation are in orderLiaise with the
various vehicle hire companies to ensure that the paperwork, services,
maintenance of vehicles, licencing, etc are all up to dateControl vehicle
tools, fuel management, tyres and equipmentDeal with
emergencies, unplanned problems and repairs to vehiclesEnsure processes and
procedures are followed at all timesReceiving distressed
stock from drivers and ensuring that proper records are made thereof
· Ability to function well in a highly-pressured,
time-sensitive, multi-product environment
· Ensuring that customer satisfaction is a priority
· Attention to detail
· Excellent leadership skills
· Staff
Management experience, including recruitment and enforcement of discipline
· Good communication skills
· 3 – 5 years’ experience in this position
· Shift work may be required / necessary
· Own transport is essential
If you feel to meet the above
requirements, kindly forward your CV to mybakeryjobs@gmail.com
Closing date for submissions is _19
April 2024_.
9d
We are looking for an experienced Production Supervisor to
oversee our production operations. You’ll guarantee that manufacturing remains
a smooth and efficient process by monitoring employees and organizing
workflows.
In a fast paced environment like production, the supervisor is an
integral part of the manufacturing process. They must be competent
and comprehend complex operations. You should also be able to
optimize day-to-day activities while minimizing the costs.
The goal is to ensure that production processes deliver products of
maximum quality in a profitable manner.
Responsibilities
Set
daily/weekly/monthly objectives and communicate them to employeesOrganize
workflow by assigning responsibilities and preparing schedulesOversee and coach
employeesEnsure
the safe use of equipment and schedule regular maintenanceCheck
production output according to specificationsSubmit
reports on performance and progressIdentify
issues in efficiency and suggest improvementsTrain
new employees on how to safely use machinery and follow proceduresEnforce
strict safety guidelines and company standards
Requirements and skills
Proven
experience as Production Supervisor or similar roleExperience
in using various types of manufacturing machinery and toolsAdvanced
skills in MS OfficeOrganizational
and leadership abilitiesCommunication
and interpersonal skillsSelf-motivated
with a results-driven approachProblem-solving
skillsHigh
School Diploma; Degree in a technical, engineering or relevant field will
be an advantageNB. NO Chancers. Must have litho or flexographic experience. Please email cv's to hr@innovatedigital.co.za
23d
As a Cleaning Supervisor, you will play a crucial role in ensuring cleanliness and sanitation standards are met within our facilities. Your primary responsibility will be to oversee and coordinate the activities of the cleaning staff to maintain a clean, orderly, and safe environment. You will work closely with the cleaning team to ensure that all tasks are completed efficiently and to the highest standards.Key Responsibilities:Supervise and coordinate the work of cleaning staff, including assigning tasks, monitoring performance, and providing guidance and training as needed.Develop and implement cleaning schedules, ensuring that all areas are cleaned regularly and according to established standards.Inspect facilities to ensure cleanliness, safety, and compliance with sanitation regulations.Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained and ordering supplies as needed.Handle any maintenance or repair issues related to cleaning equipment and facilities.Monitor and enforce safety protocols to prevent accidents and injuries.Address any complaints or concerns related to cleanliness promptly and effectively.Maintain records of cleaning activities, including schedules, inspections, and inventory.Collaborate with other departments to coordinate cleaning activities with operational needs and special events.Stay informed about industry best practices and new developments in cleaning techniques and products.Qualifications and Skills:Previous experience in a supervisory role, preferably in a cleaning or janitorial setting.Strong leadership and communication skills, with the ability to motivate and manage a team effectively.Excellent organizational skills and attention to detail.Knowledge of cleaning techniques, equipment, and products.Understanding of safety regulations and procedures.Ability to prioritize tasks and manage time efficiently.Flexibility to work evenings, weekends, and holidays as needed.High school diploma or equivalent; additional education or certifications in cleaning or facilities management is a plus.Working Conditions:This position may require standing, walking, and lifting for extended periods.Exposure to cleaning chemicals and fumes may be required.Work hours may vary based on operational needs, including evenings, weekends, and holidays.This job description outlines the primary duties and qualifications expected of a Cleaning Supervisor. However, additional responsibilities may arise as needed, and the incumbent may be required to perform other duties not listed hereKINDY SEND CVS TO - robin@arkhumancapital.co.za
24d
A manufacturing in company in Phoenix is looking for a qualified Supervisor:As a Supervisor, you will play a critical role in overseeing and coordinating the activities of a team or department within the organization. You will be responsible for ensuring that operations run smoothly, goals are met, and employees are supported in their roles. This position requires strong leadership skills, the ability to communicate effectively, and a dedication to fostering a positive work environment.· Oversee the day-to-day activities of the team, ensuring that tasks are completed efficiently and effectively.· Monitor employee performance, provide feedback, and address any performance issues in a timely and constructive manner.· Identify training needs within the team and coordinate training sessions to enhance skills and knowledge.· Ability to motivate and inspire team members to achieve their goals.· Excellent organizational and time management skills.· Track and analyze key performance indicators to measure the team's productivity and effectiveness, making adjustments as necessary to improve performance.· Ensure that all team members adhere to company policies, procedures, and regulations.· Serve as a liaison between upper management and team members· Reporting to your Superiors regarding production goals, quality, work performanceEmail CV to hr1@palmstat.co.za
1mo
Ads in other locations
1
Looking for an experienced auditor to supervise staff and evaulate audit work.
* Setting of audit plan – planning risk and materiality assessment
* Review of all audit files under the designated Manager’s portfolio
* Review and completion of all forms of tax returns under designated Manager’s portfolio
* Weekly review of time sheets
* Supervising staff including assigning, reviewing, and evaluating audit work
* Liaising with clients before engagements to ensure proper planning and request relevant documents beforehand performing special assignments
* Advanced research for client matters
* Preparing and monitoring budgets for assignments at the same time developing and reporting on performance measures
* Preparing audit quotations on behalf of the designated Manager
* Contribute to work program planning
* Final review of AFS prepared by Trainee Accountant
* Ad hoc tasks as requested by the designated Manager
* Training of Trainee Accountants
* Ensuring Audit checklists are maintained
*Key Performance Indicators*
* To ensure all engagements are carried out in line with the approved audit plan
* To ensure all audit engagements are completed with deadline dates
* To ensure all engagements are continuously monitored during the duration of the engagement and to ensure on-site presence, at the discretion of management
* To ensure the audit review in carried out in line with the Audit Control Sheet
* To ensure all audit assignments are completed to the appropriate acceptable standards
* To ensure a 24-hour turnaround time on all emails and a same day turnaround time on telephone messages
* To ensure all subordinates perform in line with their KPI's, with the exception of:
* To ensure academic progress in line with the SAICA training regulations; and
* To ensure a 24-hour turnaround time on all emails and a same day turnaround time on telephone messages (where Supervisors are not aware)
* To ensure that a productivity of 66.6% is maintained monthly
* To ensure timeous completion of SAICA Assessment tools for trainees
*Knowledge, skills and abilities*
* Technical ability (IFRS, IFRS for SME's, Companies Act, International Standards of Auditing, etc.)
* Excellent communication skills
* Team player
* Confidence in abilities
* Self-motivated
* Ability to cope under pressure and achieve deadlines
*Qualifications*
* Degree (CTA preferable)
* Completed articles
R20 000 CTC Negotiable, Depending on Experience
*Knowledge, skills and abilities*
* Technical ability (IFRS, IFRS for SME's, Companies Act, International Standards of Auditing, etc.)
* Excellent communication skills
* Team player
* Confidence in abilities
* Self-motivated
* Ability to cope under pressure and achieve deadlines
*Qualifications*
* Degree (CTA preferable)
* Completed articles
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY3MjI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1260361&xid=1555_67224
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2y
1
We are currently seeking a Site Supervisor/Agent with Temporary Employment Service (TES) experience. Duties include: Preparing and presenting basic site inductions and safety briefings.Assessing and managing safety hazards.Ensuring appropriate site rules are in place.Ensure workers are equipped with appropriate PPE.Helping Site Managers to plan the work schedule.Helping co-ordinate staff on site.Transportation of workers to and from site.Completing records for site reports.Attending site management meetings.Carrying out regular inspections to ensure compliance with relevant legal requirements, processes and procedures.Raising safety concerns at the appropriate level.Resolving problems and implementing improvements.Organizing and overseeing external inspections, such as with a health and safety inspector.Performance management of contract staff.Ensure that staff despatched to site meet benchmarking standards.Relevant skills of a site supervisor include: The ability to communicate with, motivate, and if necessary, discipline the workforce.Ensure optimal client service levelsGather and review all payroll dataEnsure that all shifts are well resourced as per planEngage with the client and staff to ensure that required productivity levels are achieved. Organisational skills.The ability to mediate to resolve issues.An understanding of legal responsibilities.An understanding of occupational health and behavioural safety issuesMinimum Requirements: A Minimum of 3 Years working experience as a site supervisor/agentMust be proficient in MS ExcelEffective communication and relationship building skills.Valid Drivers License.A clear criminal and credit record.A basic salary is on offer.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0OTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216122&xid=1109_84975
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2y
1
QUALIFICATIONSGrade 12 with Mathematics preferablyEXPERIENCE2-3 years experience within a production environmentPrevious experience in buying will be an advantage.KNOWLEDGE REQUIREDAttention to detailsSKILLS REQUIREDGood communication and negotiation and buying skills.MAIN DUTIESBuying and controlling of stock for minimum and maximum stock levels.Ensure to take lead time into consideration when ordering both local and imported raw materials.To manage subordinates on a daily basis to ensure all tasks are fulfilled according to the procedures.To analyze the requisitions from the supervisor to clarify that the orders are in fact needing to be placed.Working closely alongside the Stores supervisor to ensure that there is enough stock in stores at all times according to lead times and usages.To report any urgent issues regarding stock levels and supply issues , stores staff issues and production quality issues directly to the General Manager. Ensuring that the staff are following the FIFO rotation in a regular basis.Doing spot checks to ensure that the correct labels and lot numbers are put on the items and that the traceability is up to date and done on arrival.To work closely with management on current pricing and new increase trends for the various suppliers.To be totally aware of the usages of each item, the supplier of the item and the lead time by the use of the Meat Matrix system and the various stock reports developed by the buyer.To meet with suppliers and management on a regular basis to resolve issues , discuss usage trends etc.To assist and guide the team to resolve stock fault issues and revert to supplier for corrective action and ensuring the production team have sufficient stock in the interim.To have good negotiating skills in the need of new stockTo oversee and manage the stock take process on a monthly basis.To keep a good communication path between stores and production and stores and managementTo ensure that all staff member follow the procedures, SOPs and health and safety rules at all times.To be prepared to work flexible hours including overtime when necessary.Have people handlings skills , a team player and ability to apply discipline where necessary.Proficient use of email and computerTo ensure that hyster inspection is conducted and the check sheet is completed on a daily basis.To report any hyster deviation to the engineering departmentBeing able to work under pressure and efficientlyNeed to be well mannered and able to engage with customers, suppliers , management and staff alike.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4OTM5N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1798162&xid=1109_189397
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12h
1
International component manufacturing company wants to employ a National Senior Buyer in their Pinetown branch.
*Purpose* -
* to procure stocks efficiently and effectively as per procurement model and customer expectation & requirement;
* to ensure effective & efficient risk management of the procurement models
Reports - Junior Buyers and Warehouse & Logistics Supervisors & Production Administrators
*Key responsibilities*
* Inventory management control
* Procurement modelling
* Cost reduction through improved procurement methodologies
* Sourcing & negotiating with suppliers
* Instituting supplier agreements and sla’s
* Capex sourcing
* Monitor compliance with procurement policies
* *Budgetary responsibility:*
* Responsibility to develop and manage the stock system on ERP system
* Controlling and managing of stock levels and sourcing required on traded items
* Updating and assisting of order enquires for operation
* Maintaining the procurement model
* Managing, attending to and controlling of all buyouts – structures ensuring branches adhere to procedure
* Developing and managing the reservations schedule – structures ensuring branches adhere to procedure
* Developing and maintenance of key supplier relations
* Understanding of and sharing of knowledge in market of pricing conditions
* Verification and control of all supplier deliveries and attending to the accurate completion of goods received notes – framework structures ensuring branches adhere to procedure
* Attendance in relevant outsourced training within the scope of the function
* Complying with established controls and authority levels in the scope of the function.
* Logging of, monitoring and efficient assistance in control and resolving of all outstanding queries and any credit requests prior to 90 days ageing.
* Working with creditors of payment plans and cycles
* Ensuring accurate attention to detail and accuracy in the use of ERP and in the scope of function
* Managing and controlling all aspects of timorousness in month end procedures, where required
* Attendance in and participation of stock takes when required
* Any other duties and tasks as assigned by management from time to time
* Develop a procurement plan for company where we are buying all goods as cost effective as possible.
* Develop stock models on min/max levels for the operations and stores
* Develop forecasting models for Group
Matric, Procurement/Engineering or Supply Chain Qualification
???????Business Management or Management Qualification
5 years in procurement
Retail and Hardware, Steel or Construction industry
*Key competencies and skills:*
* Logistical regulation knowledge
* Strong admin skills
* Relationship building with key suppliers and business units
* People management skills
* Excellent negotiation skills
* Exercising judgement
* Prioritizes demands
* Thorough knowledge
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NzM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190079&xid=1555_25735
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2y
1
Requirements: MatricDegree in Food Science, Food Technology, Consumer studies or similar qualification.Minimum 3 years experience in Food, Pharma development or production. Duties and Responsibilities: Customer account management: PO receipt & loading.Tracking of orders.Liaison with customer on ETA and any production issues.Liaison with customer product dispatch plan.Price increases where necessary.Populating planning documents.Working with Production Supervisors to plan production (communicating customers priorities to be considered when planning).Response to any customer queries. Food & Pharma product development: Project management for all new & updated products.Receiving brief from customer on new product.Identifying new trends & proposing new products to customer.Theoretical formulation of product.Advising on regulatory restrictions.Sourcing of new raw materials & packaging where required.Theoretical costing of new product.Communicating any product limitations with customer & suggesting solutions.Quotation of new products.Creation of taste sample for customer (effervescent powders and tablets, syrups, ,Teas, powders).Receipt of feedback of samples & improving to meet customers expectations.Managing costs & product quality when sampling & quoting.Assisting, where applicable & possible, with labeling information for product.Managing trials of new products (tablets, capsules, liquids, sachets), with help of RP.Creating new product codes and Bill of Materials (BOMs) for bulk & finished goods.Liaising with Quality department & relevant document controller for Batch Manufacturing Documents (BMDs) creation.Quality sign off for documents for production.Assist RP with new & improvement on processes & relevant Standard Operating Procedures (SOPs). Quality assurance for production: Final finished goods release upon dispatch.Audit of BMDs to ensure correct manufacturing process followed.Managing any customer complaints for products manufactured in Plant 2.Assist QA Manager ensuring plant 2 upholds standards in FSSC & GMP manufacturing practices.Following FSSC & HACCP SOPs for internal audits.Assist QA Manager with updates of SOPs.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxNzA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189067&xid=1108_51707
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2y
IntroductionOur manufacturing client, based in Durban, is looking for a Bielomatik Machine Operator.Duties & ResponsibilitiesOperate a Bielomatik printing machine or similar printing machines.Correctly set up the machine according to job specifications and safety requirements.Ensure end products conform to job specifications throughout the printing process.Diagnose faults and take corrective action following standard operating procedures.Quality Control – conducting regular QC inspections of products, or processes to evaluate quality.Be able to mount printing stereos, change printing rollers and change and adjust knives according to job specifications.Perform routine maintenance on printing equipment, such as cleaning, lubricating, and replacing parts i.e gears, bearings, belts etc. to ensure optimal performance.Troubleshoot and resolve any issues or malfunctions that may occur during the printing process, such as paper jams or ink smudges.Perform change overs within acceptable time period.Be able to meet production targets and deadlines.Any other duties and responsibilities as allocated by your supervisor.Desired Experience & QualificationMatric / Grade 12. Experience operating and troubleshooting a Bielomatik machine. Happy to work shifts (including night shifts and weekends). Interested? To apply; please email a copy of your CV to service@futurelink.co.za with 'Bielomatik Machine Operator' as the subject line. Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer: I hereby consent for Futurelink to process my personal information as part of the recruitment process, which will be done in accordance with the Protection of Personal Information Act (4 of 2013) (POPI) https://futurelinkglobal.com/privacy-policy/
3d
1
Job Description: Ensure the factory is staffed with the correct budgeted staffing levels. Ensure that overtime forms are checked and signed off before submission to Manufacturing Director.Ensure safety standards are implemented and maintained throughout the plant.Ensure the Operators receive the correct Product Training at First Off stageAssistant Setters to be issued with correct tools, and tools and equipment checked and verified on a weekly basis.Deliver on required Operating Efficiencies, maintain scrap at recommended rate, and manage downtimeEnsure the moulding machines, Production Tools and Ancillary equipment is in good working order.Ensure tooling can produce parts to the agreed Quality Standard as defined by the Master Sample.Ensure production plan is followed, and parts produced within the allocated time frame.Cycle time of every machine to be achieved and ensure that works order cycle time to be always used.Machine Cycles recorded on Produmax must balance up with good parts produced and Reject parts produced for the shift.Works Order must be balanced up, and jobs that are short run are to have the unused material, returned to Stores and signed off on the Works Order.Machines and factory floor to be cleaned and kept clear of debris, purge, sprues, oil, dust etc.Implement 4S activities to ensure the factory is always kept clean and tidy.Boxes / Dunnages to be labelled as they are filled. And QC approved boxes / Dunnages to be removed from the shop floor to the WIP or FG Store.Tool Change to start only after all requirements of the check sheet have been met and everything is prepared.Tool Change times to be kept within the prescribed times.First off submission to be done within the prescribed time.Correct Tool Breakdown procedure to be followed.All documentation to be available at Workstation before production can commence.Hourly Production patrols done on machines to ensure compliance to cycle time, hourly count and quality.2% Rejection Procedure and Escalation to be strictly followed.All parts manufactured to be to the level of the First Off Sample or better.Zero SSNsManage the KPIs of SubordinatesEnforce discipline in WorkplaceJob Requirements: Matric + National Diploma in Production Management or equivalent operations qualification.5 years of relevant experience in a production environment working with an unionised workforce as a Supervisor. Preferred in injection moulding manufacturingWorking with a manufacturing system preferred Produmax
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NTE5M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1795212&xid=1108_185193
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4d
1
Key responsibilities:Creating and maintaining the strategic partnership between Business needs and Technology deliveryResponsible for developing business requirements and related business rules based on Business Group needsWork closely with the Business IT in the definition, testing, training, implementation, and support of functional requirementsIdentify requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysisThe Analyst will solicit requirements through interviews, workshops, and/or existing systems documentation or proceduresThe Analysis and Solution DefinitionQuickly understand the business issues and data challenges of client's organization and industryStrong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirementsIdentify client organization's strengths and weaknesses and suggest areas of improvementGather, prepare, review and edits requirements, specifications, business processes and recommendations related to proposed solutionDevelop functional specifications and system design specifications for client engagements Technical Understanding:Possesses a good understanding of databases and SQLCoordinate testing effortsEnsure issues are identified, tracked, reported on and resolved in a timely mannerWork with client personnel to identify required changesCommunicate needed changes to development team Client Management:Develop relationships with client personnel that foster client tiesManage client expectations effectively Project Execution:Assist in enforcement of project deadlines and schedulesAbility to manage multiple projectsTake input from supervisor and appropriately and accurately applies comments/feedbackCommunicate and apply project standardsManage resources in accordance with project scheduleConsistently deliver high-quality services to their clientsMust be able to produce strong, quality documentation Qualifications and Experience:IT Degree/Diploma or equivalent qualification4+ years plus business analysis experienceMSSQL ExperiencePrevious developer or database administrator experience will be an advantageStrong facilitation skillsMust be able to elicit requirements from various personalities across the organizationExperience with working to deadlines and the ability to work under pressureKnowledge of standard IT practices related to business application development/implementationProcess driven analysis skillsProficiency with the SDLC processes Attributes/Skills Required/Sought:Strong verbal and written communication skillsMust be able to communicate effectively and confidently with users, team members and managementExcellent communication skills, both spoken and writtenProblem solving skillsSuggest areas for improvement in internal processes along with the possible solutionsMust be able to work within a team dynamic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4ODIxNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1794105&xid=1109_188215
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4d
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Purpose of the Role: :A liaison between a customer and the relevant internal departments within the company efficiently to customer orders and queries in order to maintain high levels of customer satisfactionPosition: Customer Sales RepresentativeRoles & Responsibilities:Managing incoming calls and customer service enquiriesCapture Customer orders and follow through from start to end to ensure that customers orders are met OTIFHandle customer complaints by liaising with QC team to ensure complaints are closed out in required time frame and provide a solution to prevent a recurrenceType and forward quotations for Prospective Customers Ensure that customers have forward planned orders with PW so that Raw Material can be secured. An SLA is a pre-requisite in support of forward planningBuild/Improve sustainable relationships and trust with customers through open and interactive communication to achieve customer satisfactionMeet/Exceed Sales targetsGo the Extra mile with customer engagementKPI:Monthly Sales Reports- (Existing/New Customers) - Compare the monthly sales budget with previous months stats to determine whether your sales performance is increasing or declining. Forward Planning Compare previous years trend with current orders which will indicate customers growth/decline, which will enable you to assist the customer with forward planning.Monthly Reports on New Leads- Liaise with rep and track monthly new leads with quotes submitted so that you can have accurate information about the number of new prospective customers engaged with and development gained.Lead to Sale / Conversion Report - Theres always a reason why all new leads wont become paying clients. Find out the cause and improve the sales results by tackling the problem with traceable reasons.Sales Volume per customer - monthly or annual revenue acquired per a client - % growth to be measuredMarket Share Compare market share to leading competitors.Key relationships:New business development Ensuring that you are geared with the product and maintenance of the critical path to be managedDespatch/Stores Supervisor Slow moving stock levels: Obtain a list of the slow movers and identify customers that can utilize the product.Technical Manager - Culture of learning and development: Continuous learning of new products and existing products which will enable you to speak confidently to the customerPlanner Commitment of a delivery dateBuyer- Security of Raw MaterialBOM Costing Clerk Acquire Quotes and liaising based on pricing discrepanciesExpected Skills, competencies and behaviour:Strong Telephone etiquette Confident communicator with negotiation skillsExcellent customer service skills, written, verbal communication and listening skillsAbility to multi-task, organize, prioritize and manage time effectivelyProfessional, warm and friendly disposition always.Good understanding of Syspro and Microsoft OfficeAbility to work independently with minimum supervision and have a high degree of r
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RequirementsMatricRelated tertiary education6 years experience in Logistics4 years experience in SupervisorySound knowledge of E-CommerceExcellent communication skillsCustomer service skillsProficient with Microsoft Office ResponsibilitiesOversees the distribution centre, including order processing, picking, packing, shipping, and receiving.Balance workloads as needed to achieve production and delivery goals for Distribution CentreManage subordinate staff in the day-to-day performance of their jobs.Make sure goals are met and adhering to approved budgets.Monitors centre managers and associated activities; offers assistance to those with concerns or problems on the work floor.Implements worker safety and health regulations.Meets with other managers to confer about products, shipping times, and distribution issues, among many other concerns.Creates new supply strategiesManage staff resources and allocate suppliesThe ability to plan ahead and deal with unexpected changes. IF YOU DONT RECEIVE FEEDBACK IN 2 WEEKS, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL.
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REGIONAL SHEQ MANAGER KZN We are currently recruiting an experienced SHEQ Manager to oversee the Quality and SHE functions for all 6 of our Factories in KZN. The right candidate will be in possession of a Quality or related Degree and have Operational (read Hands onl ine experience) Quality & HSE experience in a continuous production or FMCG manufacturing environment to join our KZN team reporting into the Regional Director.We are looking for an energetic, hands on individual that enjoys the robust and demanding environment that is manufacturing to apply.What you will be expected to do Manage the full Quality Function for KZN (QA and QC)Responsible for ensuring good quality products are consistently produced in the Production Plants, by ensuring all products conform to the agreed Product SpecificationsResponsible for coordinating, reporting and following up on actions relating to all Raw Material, Product & Packaging Trials, ISIR’s, DRM’sResponsible for ensuring compliance to all Quality and Food Safety Policies, Systems and Processes as documented in our QMS and FSMS.To lead and develop the Quality Team.To foster sound relationships with our Customers, by responding immediately to their Quality Complaints and Returns, and working effectively with the Raw Materials, Sales and Production to resolve these issues permanently.Manage the SHE team and portfolio, which includes the following:Ensuring that Company complies with company policies and legislations/OSHACTManaging the SHE team to ensure compliance and reporting of the aboveAll medicals and IOD’sPPE and uniformsAll legislative compliance, training and licensingAll environmental initiativesWhat skills you will need in this position: A relevant degree will be essential (a HSE only qualification is not sufficient for this position)Strong computer skills, Excel, WordExcellent English (written and spoken)Hands on Quality & HSE Management experience in a Manufacturing environmentManaged a team of QC Supervisors, Managers and Inspectors in current or previous roleManaged the implementation of FSSC, ISO18000 and ISO 9001 is essentialPlease note that a minimum of 5 Years Quality Management experience of multiple Factories/Business Units is required, as well as hands on Production Quality and SHE Management experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzY4MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792001&xid=1108_183681
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QualificationsQualified Trade TestedRelevant degree in Production / Operations / EngineeringDuties10+ years experienceCNC milling and lathe programmer essential Work on Inventor and Drafting softwareProficient in MS Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjQ4OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789402&xid=1109_186488
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This is a FIXED TERM CONTRACT Job Purpose: As a Manufacturing and Lab Assistant, you will be instrumental in ensuring the seamless operation of our chemical manufacturing process. Your role involves coordinating production activities, maintaining optimal inventory levels, and upholding quality assurance standards. If you have a strong background in chemical manufacturing, excellent communication skills, and the ability to collaborate with diverse teams, we invite you to apply for this critical position.Key Responsibilities:1. Production:Develop and maintain production schedules, optimizing resources and minimizing downtime.Collaborate with production managers, supervisors, and stakeholders to align with overall production goals.2. Quality Assurance: (ISO 9001:2015 and SANS accreditation)Implement and enforce quality control measures to meet specified standards.Collaborate with quality assurance teams to address and resolve production-related issues affecting product quality.3. Inventory Management:Monitor and manage raw material inventory levels to prevent shortages or overages.Work closely with procurement and logistics teams for timely delivery of raw materials.4. Cleaning and Mixing Protocol:Prioritize cleanliness of mixing tanks, ensuring thorough cleaning before product mixing.Enforce a stringent protocol to verify tank cleanliness, promoting product integrity.5. Batch Number Allocation and Material Measurement:Implement a systematic approach to drawing raw materials based on batch numbers.Verify accurate measurement of raw materials, adhering to specified quantities.6. Correct Mixing Procedures:Monitor adherence to correct mixing procedures, conducting regular reviews and training sessions.7. Product Sampling and Testing:Obtain representative samples for rigorous testing by the Lab Technician.Facilitate testing of final product samples, ensuring adherence to quality standards.8. Accurate Record Keeping:Oversee and verify changes to mixed products, maintaining meticulous documentation for traceability.9. Lab Technician Collaboration:Foster collaboration with the Lab Technician, addressing testing-related requirements promptly.Ensure final product tests are carried out and signed off by the Lab Technician.10. Safety, Health, and Environmental Compliance:Ensure factory compliance with health and safety certifications.Report safety incidents promptly and enforce PPE usage during all relevant activities.Qualifications:Matric and tertiary qualification in chemistry.Experience:Proven experience in production control within a chemical manufacturing environment.Strong knowledge of chemical manufacturing processes and quality control procedures.Proficient in using production and ISO software.Behavioral Skills:Work under pressure.Focused.Well-organized.Occupational Skills:Supervising precise measurement of raw materials.Overseeing drawing and assisting with testing product samples.Verifying accuracy and implementing measures to prevent raw material wa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTg0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787333&xid=1109_185845
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Job Purpose: As a Manufacturing and Lab Assistant, you will be instrumental in ensuring the seamless operation of our chemical manufacturing process. Your role involves coordinating production activities, maintaining optimal inventory levels, and upholding quality assurance standards. If you have a strong background in chemical manufacturing, excellent communication skills, and the ability to collaborate with diverse teams, we invite you to apply for this critical position.Key Responsibilities:1. Production:Develop and maintain production schedules, optimizing resources and minimizing downtime.Collaborate with production managers, supervisors, and stakeholders to align with overall production goals.2. Quality Assurance: (ISO 9001:2015 and SANS accreditation)Implement and enforce quality control measures to meet specified standards.Collaborate with quality assurance teams to address and resolve production-related issues affecting product quality.3. Inventory Management:Monitor and manage raw material inventory levels to prevent shortages or overages.Work closely with procurement and logistics teams for timely delivery of raw materials.4. Cleaning and Mixing Protocol:Prioritize cleanliness of mixing tanks, ensuring thorough cleaning before product mixing.Enforce a stringent protocol to verify tank cleanliness, promoting product integrity.5. Batch Number Allocation and Material Measurement:Implement a systematic approach to drawing raw materials based on batch numbers.Verify accurate measurement of raw materials, adhering to specified quantities.6. Correct Mixing Procedures:Monitor adherence to correct mixing procedures, conducting regular reviews and training sessions.7. Product Sampling and Testing:Obtain representative samples for rigorous testing by the Lab Technician.Facilitate testing of final product samples, ensuring adherence to quality standards.8. Accurate Record Keeping:Oversee and verify changes to mixed products, maintaining meticulous documentation for traceability.9. Lab Technician Collaboration:Foster collaboration with the Lab Technician, addressing testing-related requirements promptly.Ensure final product tests are carried out and signed off by the Lab Technician.10. Safety, Health, and Environmental Compliance:Ensure factory compliance with health and safety certifications.Report safety incidents promptly and enforce PPE usage during all relevant activities.Qualifications:Matric and tertiary qualification in chemistry.Experience:Proven experience in production control within a chemical manufacturing environment.Strong knowledge of chemical manufacturing processes and quality control procedures.Proficient in using production and ISO software.Behavioural Skills:Work under pressure.Focused.Well-organized.Occupational Skills:Supervising precise measurement of raw materials.Overseeing drawing and assisting with testing product samples.Verifying accuracy and implementing measures to prevent raw material wastage.Effective communication
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTQ2M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1784620&xid=1109_185463
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Drive operational excellence by making informed trade-offs and driving initiatives that will deliver greatestpossible yields at optimal cost and quality levels• Adopt and embed agreed best practices, frameworks, minimum standards and processes for all aspectsof crop production (and removal where relevant)• Contribute to reviewing Standards and operating procedures to sustainably improve yield and financialperformance• Achieve yield forecasts (together with farm supervisors), ensuring that farming (and crop removal whererelevant) activities are prioritised and planned in a systematic and cost effective way to optimise profitability• Provide alignment between Crop Production Farms plans and Factory production Crush plans toachieve budget cane volumes and quality in line with S&OP• Coordinate and approve annual crop production and harvest plans with farm managers, including cropestablishment and husbandry across estate• Develop, monitor and manage cane production budget and resource plan, with inputs from farm managersand service departments• Drive rigorous performance management, biased towards rewarding strong performance and compliancewith critical behaviours, and including managing consequences where required• Develop and implement a programme to Identify and address problems and improvement opportunitieswith Farm Managers• Identify and implement sustainability initiatives such land and water conservation to prevent soils erosion,soil degradation, pollution and invasive weeds and to improve water footprint and quality,• Drive synergies across the group, effectively partnering with optimisation function and group counterpartsto identify, share and embed opportunities for optimisation• Provide input into business cases for key capital projects in Agriculture and support delivery• Oversee effective talent and performance management, and build a strong leadership team and talentpipeline within crop production, by coaching, mentoring and guiding farm supervisors• Identify and monitor KPIs and balanced scorecards, track performance and flag any issues with individuals• Promote and adhere to Illovo’s procedures, policies and guidelines, including, without limitation, thoserelating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC)Must have : South African ID South African Degree or Agricultural Degree Must have managed a 1000 ha of sugar cane production Must have managed Farm Managers Must have managed Farming and Production Staff High acumen for numbers and budgeting High CAPEX projects list
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDM2OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1783956&xid=1108_180369
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5d
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