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Night Auditor - Delaire Graff Lodges & Spa

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Delaire Lodges & Spa is looking for a Night Auditor to assist guests with their overnight requests and balance accounts for the day shift. The night auditor will be responsible for providing excellent customer service to quests and keep the front desk running smoothly.RESPONSIBILITIES:Checking in late arrivals and room guests;Report all maintenance issues (example: if lights are not working, aircons, etc.);Answer all phone calls and action accordingly;Ensure that the sauna, steam room, gym equipment and aircon’s are all switched off;Make sure all charges are posted and dockets are present, if not email FOHM and Guest Relations;Check void forms and make sure all paperwork are done;Ensure the lodge room rates are all correct and if any discrepancy, to email FOHM and Shift leader;Run the close of the Cashier and Cash Register and do the Cash Register Closure reports;Run End of Day reports (Z-report);Operating outlets prelists and closed off bills balanced;Prepare wakeup call list should there be any requests;Prepare weather cards and arrival cards for the next day;Ensure breakfast packs are ready at given time of guest request;Should we have a No-show: move this to the next day for reservations department to handle;Make sure all lodge keys at the front desk are accounted for;Make sure all radios are on charge;Make sure all credit card machines are on charge;Check that all stationery is in place and desk is tidy for the next shift;Light the tea light candles & sat the bunson burners;Check-out lodge guests – if early departure;Update and send handover email;Do a complete handover with early & late shifts;Log off from Protel;Able to correctly react and assist in an emergency situation ie: medical, fire or theft.REQUIREMENTS:Hospitality qualifications (diploma/certificate);2-3 years similar experience/hospitality;Strong administration skills;Proficiency in English;Customer service focus;Excellent ability to pay attention to detail;Stress tolerance & able to work under pressure;High standards of ethical conduct, i.e. honesty, integrity;Excellent interpersonal and communication skills;Planning & Organizing skills;Reliable, adaptable and flexible;Self-discipline;Be alert and innovative;The ability to liaise and work with various cultures and religions;Must be flexible with working weekends and holidays.Delaire Graff Estate is an equal opportunity employer. https://www.executiveplacements.com/Jobs/N/Night-Auditor-Delaire-Graff-Lodges--Spa-1252448-Job-Search-01-16-2026-02-00-17-AM.asp?sid=gumtree

Executive Placements

Stellenbosch

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The Night Shift Fleet Controller is responsible for overseeing and coordinating transport operations during the night shift. This role involves actively monitoring high-risk and time-critical loads, resolving operational issues as they arise, and maintaining effective communication with drivers, customers, and internal stakeholders. The controller is accountable for ensuring high levels of load, route, and system accuracy, investigating delays or deviations, and managing exceptions to minimise service disruptions and ensure on-time delivery. Decision-Making During Night Operations:Handle additional client requests or route changes, ensuring client requirements are met without disrupting overall schedules.Manage situations where drivers are fatigued, ensuring they are provided with adequate rest and sleep while minimizing operational disruption.Address unauthorized driver stops by enforcing company policies and making decisions to ensure compliance and prevent delays.Real-time Fleet Monitoring:Track high risk loads vehicle locations and status through GPS or telematics systems to ensure operations run smoothly throughout the night, quickly addressing issues such as delays, breakdowns, or route deviations.Coordinate and monitor the scheduling and dispatching of vehicles to ensure timely night deliveries, optimizing routes and minimizing downtime.Driver Support and Coordination:Communicate with drivers throughout the night shift to provide updates, support, and instructions, resolving any concerns they encounter on the road.Ensure adherence to safety protocols, regularly checking compliance with safety standards and planning rest stops to reduce risk.Address driver fatigue management, especially during late hours, to prioritize driver safety.Brief with new loading locations and debrief driver when load execution has been finalized.System Admin:· Ensure all loads are accurately created and maintained in the Transport Management System (TMS), including correcting loads, stops, and trip briefing data to enable accurate trip tracking and visibility.· Create and load new trips in the TMS if required.Client Communication:Serve as the main point of contact for client inquiries during the night, addressing service-related issues and ensuring prompt updates on delivery timelines.Provide real-time updates on designated group channels to keep clients informed of the progress of their loads during night hours.Incident and Breakdown Management:Respond to fleet issues such as breakd https://www.executiveplacements.com/Jobs/N/Night-Shift-Fleet-Controller-1248123-Job-Search-01-05-2026-02-00-16-AM.asp?sid=gumtree

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Executive Placements

Bo-Kaap