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Duties and responsibilities: The position will include but are not limited to the below specified duties and responsibilities: 1) Design, DTP and layout for a wide range of marketing material and company documents, across print and digital: · Posters, · Flyers, · Point of sale material (in store display), · Vouchers, · Social media artwork and post creation, · Web images, · Product catalogue design, · Mailers, · Event branding, · Vehicle branding, · Branded promotional items. 2) Implementing and upholding brand CI guidelines across all work, 3) Product packaging artwork: · Design packaging according to die-lines, · Make print-ready files, · Sign off on proofs. 4) Product images: · Prepare product images for website, pamphlets, social media posts, in-store posters and advertisements, · Manage product photo shoots, · Take basic product photographs yourself, · Retouching and deep etching images, · Sourcing appropriate imagery online. 5) Manage Social Media Posts and Platforms: · Manage Facebook Page/Account and posts, · Manage Instagram Page/Account and posts, · Come up with creative posts and campaigns for social media, · Manage and respond to customer comments, queries, and complaints on social media. 6) Product images: · Prepare product images for website, pamphlets, social media posts, in-store posters and advertisements, · Manage product photo shoots, 7) Managing print work: · Handle relationships with printers · Brief in and manage work with printers · Sign off on samples and final proofs 8) Retail Advertisement Designs: · Design weekly retail advertisement artwork, · Prepare artwork for newspaper publications, · Liase with Newspapers/Media companies for advertisement publications, · Ensure that advertisement details and pricing are checked and correct before publication. Capabilities and strengths: · Organized, productive and efficient, · Meticulous – high attention to detail and high standards, · Driven /action-orientated, · Ability to grasp concepts quickly, · Creative thinking / problem solving, · Strong initiative, · Resourceful, · Excellent communication skills, · Service-orientated, · Ability to multi-task, prioritise and re-prioritise, · Ability to work under pressure and with tight deadlines. Experience and Qualifications: · Minimum 4 years working experience in design, print and media, · Experience in the following is essential: Adobe InDesign, Adobe Illustrator, Adobe InDesign, Adobe Photoshop. Send CV with references to chantel@dcmeat.co.zaJob Reference #: gra1Consultant Name: Chantel Brown

5mo

DC Meat

Paarl

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La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is To give our Guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESDeal with Guest queries (via phone, email and in person) and arrange assistance as necessaryProvide Guests with information about attractions, facilities, services, and activities in and around Franschhoek & StellenboschPrepare for Guests’ arrival a day before the time, making note of any special requestsMonitoring our booking system, Opera and manage the Guest profiles and relay any information to other departmentsDeliver day to day hotel services: wake-up calls, printing newspapers, day sheets, welcome letters, weather cards, bills etc. (and ensuring they are handled timeously and accurately)Managing reservations for restaurant, tours and transfersAnswer and screen all incoming switchboard calls and deal with individual requests, messages and queries from GuestsLiaise regularly with agents on Guest experience on propertyMaintain communication with all other hotel departmentsAssist with ad hoc duties as requested by colleagues and ManagementDaily itinerary review to ensure bookings are confirmed, preferences shared with departments and service providersPrepare Guests for departure, offering assistance with transport, flight confirmations, boarding passes, luggage packing and wrapping, storage, car cleaning where applicable, breakfast packs, etc.Live and breathe the companys Vision, Purpose and Values statement.REQUIREMENTS & QUALIFICATIONSMust have at least 2 years’ experience in a 5* Hotel environment.Must have at least 2 years’ experience in a Front Desk role.Degree or Diploma in Hospitality Management.Knowledge of Property Management system Opera at Operator Level.Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.Demonstrate excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Ability to multitask with excellent time-management.Ability to work under pressure with strong admin skills.Ability to take initiative and make judgement calls.Ability to take the initiative and be a leader.Must be flexible and willing to work shifts.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--La-Residence-1203080-Job-Search-07-15-2025-02-00-16-AM.asp?sid=gumtree

9mo