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Position: Technician Location: KZN (Pietermaritzburg) Must Reside in PMB Closing Date: 30 March 2026We are inviting applications from suitable internal candidates for the position of Technician at our KZN Branch. This is a key leadership role responsible for driving business growth, providing technical oversight, and ensuring exceptional customer service across the region.Requirements · Grade 12 or Relevant tertiary qualification advantageous · Must have a reliable vehicle · Electrical and plumbing background · Technical · Selling · Writing · Interpersonal skills · Planning · Integrity · Trustworthy · System driven. · Organised · Deadline driven. · Attention to detail Key ResponsibilitiesReceive and review installation requestsRequisition required equipment from the Admin DepartmentCollect equipment from the Equipment StoreInstall equipment at customer premisesEnsure Proof of Delivery and Equipment Loan Agreement are signed and returnedConduct routine service calls and scheduled maintenanceAttend to emergency callouts and resolve issues timeouslyService and maintain equipment to company standardsArrange equipment repairs when necessaryComplete and submit detailed Service ReportsConduct regular visits to existing customers to maintain relationshipsAssess and identify future customer needsMake product or service recommendations and liaise with Telesales for order placementPerform product demonstrations as requiredUpdate customers on new products, promotions, and pricingEnsure all service reports are signed by the customer and submitted on time Objectives / Main DutiesDevelop a thorough understanding of the company’s product offeringsGain insight into the broader business processes and operationsStay informed on current market trends and developmentsMonitor competitor products, pricing, and processes, and report insights to managementFoster strong internal relationships within and across business areasPromote effective communication between departmentsPrepare and submit a weekly work planProvide all necessary proposal information to the administrator for compilation and submission to customers; copy all correspondence to your direct managerKeep customer records updated in the systemPerform any additional duties reasonably expected of the role If you meet the above requirements and are ready to take on this exciting opportunity, please submit your application to:  yvonnes@hychem.co.za  mackillaz@hychem.co.zaSalary: To be discussed during the interview process.

14d

Pietermaritzburg