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Retail Shop Assistant - Richards BayA growing national ladies retailer have vacancies available for Shop Assistants at their store at the Boardwalk Inkwazi Mall, Richards Bay Requirements: - Matric a must - Well groomed - Well spoken - Friendly- Previous Sales Experience in retail sales a must - Customer Service Etiquette - Able to work in a team - Detailed CV with traceable referencesKindly email CV's to sales@justundies.co.za *note, should you not receive feedback within 7 days from your interview, consider your interview unsuccessful.
5h
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Dear recruitment teamI'm Amanda, 33 years, I'm looking for a Customer Service Call Centre Agent Job, L&D Assistant, Call Centre Quality Assurance Agent, Training/Facilitator Assistant, Admin Clerk /Assistant, health & Safety Assistant or a General Worker Job around Durban.I have Health& Safety, OD ETDP, Admin Clerk experience, Technical Assistant & 4 years Customer Service experience.0653109988
10h
1
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
2d
2
Unleash Your Potential at a Leading Durban Private CollegeAre you ready to:Launch a rewarding career?Upgrade your skills and knowledge?Earn a recognized qualification?Look no further than Durban's premier private colleges!We offer a wide range of accredited programs designed to equip you for success in today's job market. Whether you're seeking a diploma, degree, or certificate, our flexible learning options cater to your busy schedule.Here's what sets us apart:Industry-focused programs: Gain practical skills relevant to your chosen field.Experienced faculty: Learn from passionate educators with real-world experience.Supportive learning environment: Thrive in a community that fosters your growth.Financial aid options: Make your education a reality (check with specific colleges for details).Don't wait! Invest in your future and explore the possibilities at a Durban private college.Contact us today to learn more!This is just a sample, you can customize it further by mentioning specific colleges or programs offered in Durban.Lwazi Academy343 Anton Lembede StreetDurban, 4000Ph: +27 313012444 / 0311000181info@lwaziacademy.comhttps://www.lwaziacademy.com
19h
4
Greetings everyone,I hope you're all doing well. I'm a 21-year old young woman who's looking for a job to start in the month end of April . I'm not choosy ,any vacancy can be highly appreciated. I have a diverse background of experience that includes roles for working as a waitress, house cleaner, sales consultant, and customer's assistant and event planner in a catering company.I've Mastered the art of exceptional customer service in the fast-paced world of hospitality, because I've previously worked as a waitress for several times and I've honed my communication and multitasking skills to create memorable dining experiences. House Cleaning Excellence: Through meticulous attention to detail and a commitment to perfection, I've provided top-notch house cleaning services, ensuring spaces are not just clean but also welcoming. So if you want someone to clean a house for you, I'm your girl and I charge just little R150 to R200 a day, nothing less. Sales Consultant Expertise: As a previous sales consultant in a call centre environment, I've fine-tuned my negotiation and interpersonal skills, consistently exceeding targets and building lasting client relationships.欄 Customer's Assistant Pro: Thriving in customer-centric roles, I've become adept at handling inquiries, resolving issues, and ensuring customer satisfaction remains a top priorities. Qualifications: I am Armed with a Diploma in Tourism Studies, I bring a solid understanding of the tourism industry, coupled with the ability to enhance customer experiences. Additionally, I am TEFL certified, showcasing my dedication to effective communication across diverse environments. I'm also Pursuing my bachelor's degree online,so a full time job would be appreciated because I study online.*If someone knows anything available, please try to contact me in my cellphone number: 0607375328 , for both calls and WhatsApp,or email: nombusogwala27@gmail.com , I'm staying in Phoenix goolams.
21h
1
Our client, a renown National Leader in the Provision of Technical Engineering Solutions in the Information Technology Space is seeking to URGENTLY appoint a dynamic Technology Engineering Solutions Architect Lead to be based in their Centurion, Gauteng, South Africa Offices.PLEASE NOTE:The Benchmarked Compensation Package on offer:R 80000-R90000 per month.A Basic salary plus performance bonus (Bi-annual)MAIN PURPOSE FOR THE ROLE:To Provide sound, accurate and robust guidance and information to clients.To execute the highest quality deliverables and work which portray the clients commitment to excellence and professionalism.KEY COMPETENCY REQUIREMENTS:At minimum a B. Com (Hons) with IT/IS/Informatics alignment OR a B.Sc. Computer Science with postgraduate qualifications in business management.At least 7+ years in IT professional services/Solution consulting environment as an Engineering Lead, Technical (IT) business analyst or IT systems development transitioning to a solutions/systems analyst roleA TOGAF will be a distinct advantage.Ability to provide leadership/guidance to project teams.Ability to work collaboratively and maintaining a positive team spirit.Energetic, self-starter with ability to independently follow-through on initiativesExperience in delivering client-focused solutions based on customer needs.Excellent verbal and written communication skillsAble to multitask and prioritise.Excited by technology and innovationLocal travel from time to time ( between Johannesburg and Centurion)KEY ACCOUNTABILITIE AND RESPONSIBILITIES:Creating, analysing, and validating detailed solution designs.Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.Demonstrate in-depth understanding of the needs of multiple stakeholders.Facilitate the negotiation of requirements amongst multiple stakeholders.Facilitating design sessions with the various stakeholder teams to define the solution.Helping the business stakeholders envision the future and how their work will need to change to support the future.Identify the current- and future-state solution architectures.APPLY NOW!WILLINGNESS TO RELOCATE TO CENTURION IS ESSENTIAL. SHOULD THIS OPPORTUNITY NOT BE ALIGNED TO YOUR CAREER ASPIRATIONS, KINDLY FORWARD IT TO A FRIEND.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzIwNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776434&xid=1108_177205
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
2d
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Durban, Kwazulu-Natal Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202373 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202373
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
2d
We are looking for school leavers with a PASSED MATRIC to join our Direct Sales team in Durban. Good communication skills and a great work ethic is required!NB. This is a Face to Face / Customer facing position!- Free training provided- Weekly uncapped Commission payments- Bonuses and Incentives for the top agentsTo be considered for an interview, send clear copies of CV, ID and Matric to:Email - pinetown@globaldirect.co.zaWhatsApp - 061 590 0638 Landline - 031 - 100 1147
1d
1
VACANCY: WAREHOUSE MANAGER – CLOTHING DURBAN
A Company based in North of Durban is looking for a dynamic individual to join their Company as a Warehouse Manager.
REQUIREMENTS:
Minimum 3 years’ experience in a similar position.
Experience in Furniture retail/warehouse = advantageous.
Matric + Tertiary qualification in warehousing/logistics.
Able to handle high pressure and large volumes of stock movement.
Excellent customer service skills.
Excellent communication skills.
RESPONSIBILITIES (Amongst others):
Management of warehouse staff.
Overseeing the entire warehousing process from receiving containers to outgoing deliveries.
Warehouse planning.
Daily warehouse activities which include Inventory control, space management, rework production schedule; managing warehouse staff; ensuring compliance with all regulations
Manage deliveries from start to finish.
Stock counts.
Please email: admin1@ritefit.co.za
RITE-FIT STAFFING
PLEASE SUBMIT YOUR CV IN A WORD DOCUMENT.
UNSUITABLE APPLICANTS WILL NOT RECEIVE A RESPONSE.
NOTE: YOU CAN ONLY APPLY FOR THIS POSITION IF YOU HAVE A CURRENT, VALID WORKING PERMIT FOR SOUTH AFRICA.
Consultant Name: Ritefit Admin
2d
1
SavedSave
Location: KZN (Residence in this area is a requirement)We are seeking a Regional Sales Coach with pharmaceutical expertise, with a minimum of 5 years of experience as a Sales Representative in this field. The primary goal is to expand our clients customer base and provide mentorship to the Sales Representatives.To be successful in this role, you should have previous experience managing the operation of a team while taking accountability for reaching targets.The role requires the capability to effectively supervise a sales team remotely and set profitable goals.The ideal candidate must possess a combination of excellent communication skills with a strategic mindset.You will be required to ensure your area of responsibility meets and exceeds the expectations of the business objectives and contributes to the companys success.Coaching of the sales team is of the utmost importance, to ensure that the team members maintain high standards and relevance in their respective field of work.ResponsibilitiesResponsible for SalesCreate regional sales plans in alignment with business objectivesSupport representatives & key account managers with day-to-day operationEvaluate customer and individual performancesReport on regional sales resultsIdentify hiring needs, select and train new sales representativesDeliver the annual budget for the area of responsibilityAnalyse regional market trends and discover new opportunities for growthAddress potential problems and suggest prompt solutionsParticipate in decisions for expansion or acquisitionSuggest new services/products and innovative sales techniques to increase customer satisfactionContinually update own knowledge and provide training and coaching to staff on a regular basisConduct field visits with staff to evaluate performance & marketing strategy executionDevelop a strong and cohesive team that supports each otherDaily & Periodic DutiesAttend & host daily huddle meetingsExecution of daily 4Dx lead measuresDeliver daily sales goalsDaily system compliance on Repwise, Power BI, Smartsheet, Sweet process (SOP)Attend & host sales team weekly accountability meetingSubmit & Manager sales team weekly 4Dx resultsSubmit weekly route plannerAttend & host sales team monthly accountability meetingSubmit monthly business review reportSubmit monthly travel planningDeliver monthly 4Dx requirementsMINIMUM REQUIREMENTSEducationMatricBSc/BA in business administration, sales or relevant fieldExperienceMinimum 5 Year Sales Representative ExperiencePrevious management experience will be an advantageExperience in sales and providing solutions based on customer needsStrong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levelsExcellent organisational skillsAbility in problem-solving and negotiationSkillsRepwisePower BISmartsheetSweet Process (SOPs)Behavioural QualitiesProfessional AttitudeGoal Oriented and AmbitiousSelf-Motivated and AccountableStrong & Effective C
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Njk2NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776012&xid=1108_176964
2d
1
Our client, a renowned IT Service Provider is seeking to URGENTLY appoint a dynamic Software Asset Management (SAM) Solutions Implementation Developer, to be based in their Offices in the Northern Suburbs of Johannesburg.PLEASE NOTE:This is a 12 Months Fixed-term Contract Senior role.The Salary rate is benchmarked at R500.00 - R550.00 per hour. KEY COMPETENCY REQUIREMENTS:At minimum a Relevant Tertiary QualificationHighly honed competence in IT Asset Management (ITAM) practices is essential.Proven experience as a Senior ServiceNow Developer with a focus on SAM implementations.Strong proficiency in ServiceNow development, customization, and configuration.In-depth knowledge of ServiceNow modules and architecture.Strong analytical and problem-solving skills.Persuasive communication and collaboration abilities.ServiceNow Certified Implementation Specialist (CIS) - SAM or relevant certifications will prove a distinct advantage.Solidly grounded experience in designing and implementing SAM processes, including software discovery, license management, and compliance.KEY ROLES AND RESPONSIBILITIES:SAM Implementation: Drive end-to-end implementation of SAM processes, ensuring alignment with industry best practices and organizational objectives.ServiceNow Development: Lead the design, development, and implementation of ServiceNow solutions with a focus on Software Asset Management (SAM) modules.Customization and Configuration: Customize and configure ServiceNow instances to meet SAM requirements, incorporating industry standards and ensuring scalability and sustainability.Integration: Collaborate with cross-functional teams to integrate SAM solutions seamlessly with other ServiceNow modules and external systems.Quality Assurance: Conduct thorough testing of SAM implementations, identifying and addressing any issues to ensure the reliability and accuracy of asset management data.Documentation: Create comprehensive documentation for SAM configurations, processes, and workflows, and provide training to relevant stakeholders.Collaboration: Work closely with business analysts, system administrators, and other developers to understand requirements and deliver effective SAM solutions.SYNOPSIS OF COMPETENCY REQUIREMENTS:SAM - ServiceNow Asset ManagementServiceNowDesignDevelopImplementation.NOTE WELL:Our client is currently seeking a seasoned Senior ServiceNow Developer with expertise in implementing Software Asset Management (SAM) solutions. If you possess a passion for ServiceNow development, a track record of successful SAM implementations, and a desire to contribute to transformative projects, they invite you to apply and be a key player in their technological advancements.APPLY NOW!WILLINGNESS TO RELOCATE TO JOHANNESBURG IS ESSENTIAL. SHOULD THIS OPPORTUNITY NOT BE ALIGNED WITH YOUR CAREER AMBITIONS, KINDLY FORWARD IT TO A FRIEND.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjYyNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774969&xid=1108_176625
2d
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Our client, a leading National Engineering IT Services Company is seeking to URGENTLY appoint a suitably qualified and experienced IT Architecture Solutions Lead Consultant to join their multi-functional team of IT Specialists based in Pretoria, South Africa.PLEASE NOTE:A benchmarked Salary of R75K - R100K per month is on offer.MAIN PURPOSE FOR THE ROLE:To fosters a positive relationship and experience between the company and their clients.KEY COMPETENCY REQUIREMENTS:At minimum a B. Com (Hons) with IT/IS/Informatics alignment or a B.Sc. Computer Science with postgraduate qualifications in business management.A TOGAF will prove a distinct advantage.At least 7+ years in IT professional services/Solution consulting environment as an Engineering Lead, Technical (IT) business analyst or IT systems development transitioning to a solutions/systems analyst role is essential.Ability to provide leadership/guidance to project teams.Ability to work collaboratively and maintaining a positive team spirit.Energetic, self-starter with ability to independently follow-through on initiatives.Experience in delivering client-focused solutions based on customer needs.Sound verbal and written communication skillsAble to multitask and prioritise.Passionate about technology and innovation.Local travel where and when required.KEY ROLES AND RESPONSIBILITIES:Understanding the needs of multiple stakeholders.Providing sound, accurate and robust guidance and information to clients.Identifying the current- and future-state solution architectures.Highest quality deliverables and work which portrays FITs commitment to excellence and professionalism.Helping the business stakeholders envision the future and how their work will need to change to support the future.Facilitating the negotiation of requirements amongst multiple stakeholders.Facilitating design sessions with the various stakeholder teams to define the solution.Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.Creating, analysing, and validating detailed solution designs.APPLY NOW!WILLINGNESS TO RELOCATE TO PRETORIA IS ESSENTIAL. SHOULD THIS OPPORTUNITY NOT BE ALIGNED WITH YOUR CAREER ASPIRATIONS, KINDLY FORWARD IT TO A FRIEND.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjQ2N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775009&xid=1108_176467
2d
1
SavedSave
Looking for vibrant
Wellspoken
Neatly presented
Enthusiastic
Confident
Locations: Umzinto, Margate, Marianhill, NewcastleResponsibility:Instore promotion
Responsible for target
Demonstrate and provide information on promoted products/services
Create a positive image and lead consumers to use it
Identify interest and understand customer needs and requirements
Distribute product samples,brochures,flyers etcJob Reference #: Promote
2d
1
SavedSave
Looking for vibrant
Wellspoken
Neatly presented
Enthusiastic
ConfidentResponsibility:Instore promotion
Responsible for target
Demonstrate and provide information on promoted products/services
Create a positive image and lead consumers to use it
Identify interest and understand customer needs and requirements
Distribute product samples,brochures,flyers etc
Job Reference #: promoteConsultant Name: Renel Pillay
2d
1
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Main Purpose of Job
Develop and maintain existing and new customer relationships to generate income for the business unit. Actively promote and sell the company’s products to achieve or exceed budgeted revenue and sales margin targets.
Duties and Responsibilities
• Provide sales and customer support to existing and potential customers
• Achieve sales revenue and margin targets as agreed with management
• Provide punctual and accurate reporting on budgeting, forecasting, branch and client visits reports
• Ensure that stock is accurately managed and controlled
• Present new products and services to existing and potential customers
• Ensure that customers are always well informed
• Apply pricing structures that are in line with sales and margin objectives
• Investigate and present new avenues of revenue to management
• Organise and facilitate any potential demonstrations and/or training sessions as required by customers
• Support financial management by assisting in recovering outstanding debtors
• Communicate competitive pricing and discount requirements
• Prepare quotations and issue invoices timeously
• Keep abreast of new technologies
• Ensure compliance with SHERQ policies, practices and procedures
• Maintain and promote good internal and external customer relationships
• Lower individual operating costs
• Ensure PDI and purchase requisitions are completed accurately and timeously
• Adhere to company policies and procedures
Key Competencies/Skills
Decision makingProblem solvingAbility to work under pressureBudgeting and variance reportingBusiness acumenAction oriented and results drivenAttention to detailAnalytical thinkingCustomer service orientationConfidentiality and ethicsPlanning and organisingEmotional intelligence (EQ)Self-managementUnderstand basic financial principlesComputer literatePresentation skills
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzAzODUwNTg/c291cmNlPWd1bXRyZWU=&jid=376664&xid=370385058
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202532
2d
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