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Job brief We are looking for a qualified Client Service Manager to take responsibility for leading the technical support team to provide excellent customer service and resolve all technical issues. The Client Service Manager should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate the team to achieve specific goals are essential skills to perform well in this position. Requirements Proven work experience as a Help Desk/Client Service Manager;Hands on experience with help desk and remote control software;Solid technical background with an ability to give instructions and guidance to a non-technical audience;Customer-service excellence oriented with a problem-solving attitude;Excellent written and verbal communications skills;Team management skills;BSc degree in Computer Science, Information Technology or relevant fieldFamiliarity with traditional and modern support methods, tools and techniques;Sound decision making, planning and organisational skills;Ability to present complex information to support staff and clients alike;Proficiency in MS Office and support experience in a Software as a Service environment;General knowledge of and experience in a Software as a Service environment (5 years minimum);Technical qualification would be advantageous.Primary Responsibilities Managing the help desk team and evaluating staff performance on an ongoing basis;Ensuring customer service is timely, accurate, of the highest standard and within the parameters of agreed to SLA’s;Recruiting, training and supporting help desk representatives and technicians;Setting specific customer service standards and continually striving for customer service excellence;Contribute to improving customer support by actively responding to queries and handling complaints as well as support escalations;Establish best practices through the entire technical support process;Follow up with customers to identify areas of improvement on a one-on-one basis and through online customer satisfaction surveys;Develop daily, weekly and monthly reports on help desk team’s productivity and report back to the appropriate internal teams, like product developers, as well as senior management;Deliver face to face as well as online client support, as and when required, whichever appropriate;Act as a conduit between customers externally (brokers, administrators, UMAs and insurers) and teams internally, to ensure optimal client service levels;Work with the support and business teams to plan for forthcoming implementations, managing the customer’s expectations during the set-up, implementation and training phase, until handover to the support team;Escalate, where necessary, to the development teams to ensure customer business priorities are understood and delivered upon;Work with business,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3NTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164253&xid=1108_47592
2y
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Microsoft Office 365 and Cloud computing – if these words excite you, we want to chat to you!
A position of a Support Technician has become available in our organisation. We are a Cloud-Centric solution provider. The Service Desk Technician’s primary responsibility is to provide support to everything from desktop support to routine network administration and maintenance.
*Only candidates who reside in the Johannesburg and surrounding areas will be considered *
* Client facing Role
* Resolve support requests on-site and remotely
* Software, Hardware and network fault finding and problem-solving
* Administrative support involving Microsoft’s core business applications and operating systems, including but not limited to:
* Microsoft 365
* Microsoft Azure
* Windows 10
* Windows 11
* Server 2016 R2
* Server 2019
* Roll out Hardware and Software on workstations incl. peripheral devices (routers, printers etc.)
* Monitor the remote monitoring and management system and respond accordingly through service tickets
* Participate in Customer IT projects
* VOIP
* Participate as part of a team and individually
* Adhere to internal Administration & Operational processes
* Available to work after-hours if required
* Matric (Compulsory)
* Minimum 3 years experience working as a Support Resource
* Have or be actively engaged in the pursuit of certification in the Microsoft product stack
* Personal skills
* well organised
* good oral and written communication
* Leadership
* Self-motivated with the ability to work with minimal direction
* handle confidential matters, set priorities, work well under pressure with attention to detail
* Emotional Maturity
* Interpersonal skills
* strong people skills, exceptional soft skills
* good telephony skills
* communication skills
* active listening
* a customer-centric approach to business
*Successful candidates MUST have a minimum of 3 years of practical technical experience.*
*Fulltime position*
*Must have a valid driver’s license*
*Office hours: 8:00 am – 4:30 pm*
*Salary dependent on experience*
* Matric (Compulsory)
* Minimum 3 years experience working as a Support Resource
* Have or be actively engaged in the pursuit of certification in the Microsoft product stack
* Personal skills
* well organised
* good oral and written communication
* Leadership
* Self-motivated with the ability to work with minimal direction
* handle confidential matters, set priorities, work well under pressure with attention to detail
* Emotional Maturity
* Interpersonal skills
* strong people skills, exceptional soft skills
* good telephony skills
* communication skills
* active listening
* a customer-centric approach to business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYwMjIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248694&xid=1555_60221
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IT service provider with head office in Randburg is looking for a Technical consultant.
* Resolves technical problems that originate by telephone in a call centre/help desk environment.
* Uses expertise in customer service and technical knowledge gained from previous experience to resolve issues surrounding the installation, usage, and training of customers on software and/or hardware products.
* May work with technical, sales, customer service or marketing staff to resolve recurring problems and issues with products.
* Provides technical support to users for either PC, server or mainframe applications and hardware.
* Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
* Interacts with network services, software systems engineering and/or applications development in order to restore service and/or identify problems.
* Maintains a troubleshooting tracking log ensuring timely resolution of problems.
* Recommends systems modifications in order to reduce user problems.
* End to end management of support tickets, ensuring accurate and timely information recorded
* Receive and log all requests and incidents
* Manage all e-mails, response times and resolution times according to SLA
* Ensure quality closure of desktop and related incidents, requests or projects within SLA
* Install, configure and support all Microsoft desktop and server operating systems.
* Install, configure and support all Microsoft and other application software (desktop and server).
* General hardware troubleshooting (desktop and server).
* General troubleshooting on all IT related equipment.
* Respond to and resolve support calls via remote connection (desktop and server).
* Assist customers telephonically.
* Remote administration of servers and workstations.
* Compile desktop and server configuration documentation for client sites.
* Execute orders and follow up service and repairs with external suppliers.
* Identify possible risks or problems and escalate to senior engineers.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
R20 000,00 to R23 000,00 depening on experience.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NTM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189953&xid=1555_25536
2y
Ads in other locations
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We are currently seeking a meticulous and detail-oriented Cash and Recons Officer to join our team. The ideal candidate must be ITC clear and possess contactable references.Job Description:As a Cash and Recons Officer, your main responsibilities will include:Performing cash reconciliation functions for various Trading desks post Settlement date (S+1).Thorough investigation of outstanding cash items.Monitoring outstanding cash items and ensuring resolution within 2 days, except for interest, reserving costs, and other exceptions.Escalating outstanding items when necessary.Collating all cash data for MI reporting once reconciliations are prepared.Forwarding Reconciliation reports to the required audiences.Keeping all process documents current and up to date.Providing excellent customer service to all internal and external clients.Standing in for staff as required.Requirements:Must have matriculated.Must have at least 3 years experience in a similar positionMust be ITC clear.Must have contactable references.Attention to detail and accuracy.Strong organizational and time-management skills.Excellent communication and interpersonal abilities.Ability to work well under pressure and meet tight deadlines.Proficiency in relevant computer applications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODIyNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778417&xid=1108_178226
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GERMAN & ENGLISH - Bilingual position
Brief Job description
Provide 1st level technical supportService restorationFulfilment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelines
Requirements
Analytical and Problem solving skills
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability
Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically
Mandatory requirement for experienced candidates:
12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for BusinessExperience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, EncryptionsIntermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.Basic networking knowledge
Time Management Skills
Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask
Communication & Relationships Skills
To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail.Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards.
Skills & Knowledge https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA5MzMxNzUxP3NvdXJjZT1ndW10cmVl&jid=1345371&xid=3409331751
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Brief Job description
Provide 1st level technical supportService restorationFulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelinesProvide 1st measure analysis of issues and inputs for problem managementLeverages best effort method for issue resolution through cross functional coordinationSupport team lead in training, reviews and escalation handling
Requirements
Analytical and Problem solving skills
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability
Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically
Mandatory requirement for experienced candidates:
24 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suiteIntermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, EncryptionsIntermediate knowledge of Network collaborations & VPN T/SBasic networking knowledge
Additional Preferred skills:
PBX Administration Avaya or similarAnti-Virus & IT Security best practices implementation & administrationProcess compliance Knowledge of the ITIL FrameworkKnowledge of McAfee products
Time Management Skills
Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask
Communication & Relationships Skills
To deliver a first line support service via the Service Desk, receivi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODc2MzQxMDI/c291cmNlPWd1bXRyZWU=&jid=1345369&xid=387634102
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We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email· Creative and out of the box planning and designing of itineraries· Handling reservation requests either email or telephonic· Processing of reservations from quote to finalising, including reservations, invoicing and travel documents· Professional servicing of our dynamic direct guests · Proactive selling of our products and services ensuring the best possible safari for the guest· Saturday duty and cell phone duty on a rotation basis· Public holiday duty and cell phone duty on a rotation basis· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis· Backup for colleagues when they are away from the office· Expanding product knowledge through attending training sessions· An independent, curious and “can do it” nature· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · A good knowledge on FIT and Groups policies and procedures· A good knowledge of company Safari Offers· Communication skills and a good command of the English language· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management· Computer aptitude· Understanding of travel industry· Attention to detail· Elaborating in writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high energy and patience· An independent, curious and “can do it” nature· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · Tourplan reservations system· Creativeness, flexibility, high energy and patience· Must have at least 5 years reservations experience preferably in a tour operating environment, no hotel, car rental reservations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODExMjcwMDM/c291cmNlPWd1bXRyZWU=&jid=1503283&xid=281127003
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The responsibilities of the CM are listed below, however is not limited to: • Be the first point of contact for all clients when there is a complaint/query or a question on a daily basis, providing a friendly and solution based service • Create an excellent first impression and a welcome feeling for any client or visitor, irrespective of where in the building the CM “bumps” into this person • Takes pride in the appearance of the centre and ensure all areas are of a high standard (cleanliness/maintenance): ? Reception area ? Café / Canteen ? Business lounge ? Meeting rooms ? Canteen seating area ? Hot desk area ? Gym (where applicable) ? Toilets ? Parking area ? Garden (Where applicable) • Is responsible for client retention in the centre by ? Meet with existing clients regarding possible expansions ? Up sell existing clients that don’t have certain products e.g : o Parking o Beverage fee o Making use of centre printer o Stationery orders through the centre team (with a 15% handling fee added) o IT Support • Host regular formal/informal meetings with clients to determine their experience with centre to date and comments good or bad – come up with solutions where needed. • Exceed clients needs, handle complaints promptly and professionally. Ensure all communication is recorded and emailed to the client so that there is a paper trail. • Become the point of contact for when clients need information and assistance, must have an in-depth understanding of all key services, products and amenities offered to clients and the ability to deliver in an exceptional and timely manner. • Ensure that all client complaints/queries are handled until they are 100% resolved. Ensure entry of these issues onto weekly documents.
• Always has true intention to go above and beyond the expectations of a client, must have an internal passion for customer service. • Ensure Director is always informed of all queries, complaints or compliments etc must be by email. • Responsible for the preparation of offices before new clients move in: ? Setting up IT and Telephones ? Setting up the office according to the clients specification ? Ensure furniture is presentable and that there is nothing missing ? Ensure the “Snag list” is completed before client moves in ? Ensure welcome packs are ready for clients arrival ? Ensure access tags, remote controls is all in order for client on arrival ? On arrival give clients the procedure to purchase WIFI vouchers ? Issue WIFI codes where needed ? Issue phone codes where needed ? Make sure the centre staff are aware of a new client move in especially canteen. Introduce the client to your team • Registering IT Logs with IT (Copy Director ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzAxNTAwMDM4P3NvdXJjZT1ndW10cmVl&jid=1497721&xid=1301500038
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A leading bank in South Africa is looking for a Confirmations Officer
Experience
Have at least 2 years’ banking experience or Have suitable knowledge of:Suitable knowledge within Derivative ProcessingDerivative Product knowledgeForeign Exchange knowledgeBe computer literate and have a good working knowledge of MS Office suite, Internet & MS Outlook.Is able to communicate verbally and in writing at all levels.
Education
Must have Matric certificateBComm degree or SAFEX is an advantageStudies in Financial Market advantageous
Job Description
Ensure that outgoing confirmations in respect of Foreign Exchange Derivatives (FXD), Interest Rate Derivatives (IRD) and Africa Desk are confirmed timeously and accurately.Matching incoming and outgoing confirmations for various FXD, IRD and Africa Desk products timeously and accurately.Monitoring all reports relating to FXD, and Africa Desk products via Intellimatch ,swift or manual confirmations received from counterpartiesAttend to all queries for FXD, IRD and Africa Desk productsReconcile the Murex to Calypso reconReconcile the Murex to Xceptor reconReconcile the MW/ Murex and DB clear reconsTo report and update Management Information accuratelyTo provide excellent customer service to all internal and external clients.To update procedure manuals and controls regularly.To assist management with requests and queriesTo maintain and enhance the team spirit and work well in a team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NDk5OTY4OTQ/c291cmNlPWd1bXRyZWU=&jid=1690143&xid=449996894
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If you are an experienced banking fanatic with foreign exchange and derivatives processing experience / knowledge, and open to work on a 1-year contract with one of the TOP banks in S.A, please read further.
Responsible for all incoming and outgoing confirmations that must be processed
Risk mitigation
Update statistics via SharePoint
Resolve queries in a timeous manner - FXD, IRD, Africa desk products
Responsible for DB clear reconcilaition
Responsible for Murex / MW / Calypso / Xceptor reconciliations
Liaise with stakeholders - dealers, traders, local and foreign banks, trade support, FX confirmations
Must have:
Clear ITC (Credit), fraud and criminal record
Contactable references
Available immediately for new employment
Must have worked at the bank for at least 2 years recently
Computer literate - MS Office Suite, Outlook
Must have a Matric
BComm degree - Financial market or SAFEX
Great verbal and written communication
Flexible
Decision maker
Strong analytical skills
Great planner
Numerical
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDI1ODc1ODgyP3NvdXJjZT1ndW10cmVl&jid=1688602&xid=3425875882
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Receptionist and Front desk officer
We have a vacancy for a Receptionist and Front desk officer with a vehicle dealership based in Johannesburg.
Duties:They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks through the dealership.
Requirements
Minimum of 3 years experience in reception and front deskMust have experience working in a vehicle dealershipStrong customer skills and telephonic skillsStrong administrative skillsHighly presentable and well spokenMatric or tertiary education requiresMust be vaccinatedMust be willing to work overtime if required
Please send cv to :cherise@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1971519350?source=gumtree
2d
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We have a vacancy for a Receptionist and Front desk officer with a vehicle dealership based in Eastern Parts of Johannesburg.
Duties: They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks through the dealership.
Requirements
Minimum of 3 years experience in reception and front deskMust have experience working in a vehicle dealershipStrong customer skills and telephonic skillsStrong administrative skillsHighly presentable and well spokenMatric or tertiary education requiresMust be vaccinatedMust be willing to work overtime if required.
Please email CV to charne@firstdegreereruitment.co.za
https://www.ditto.jobs/job/gumtree/1514269698?source=gumtree
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The Technical Support Engineer position is within the Digital Transformation for Learning (DT4L) business unit (BU) within Adapt IT’s Education division. The Digital Transformation for Learning (DT4L) BU is responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
The position based in Adapt IT’s Johannesburg Campus, you will be working as part of a team on the support desk and assisting customers with requests for technical support via e-mail, telephone, and an online helpdesk. Providing a high level of efficiency, speed and good service to maximise customer satisfaction and promote future sales. You will be an e-learning expert that can help our customers get the most out of their environments.
You will have monthly targets as well as monthly learning objectives which will be reviewed at the end of the month and your performance will be measured against this.
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment ManagementEnsuring weekly, monthly, quarterly reports on Incidents are generated and submittedEnsuring constant and prompt Customer communication about incidents is maintainedTo direct received queries to relevant staff and offices;To propose Canned Responses (pre-designed responses) for the e-ticketing system informed by the common responses to incoming queries;To propose Frequently Asked Questions (FAQs) and Responses as per common and anticipated queries;To monitor information pages of services offered to clients to ensure their relevance and currency, while proposing improvements;To proposing User tours or adjustment of User tours on the Moodle LMS;To provide feedback during the evaluation of eLearning user guides and manuals while suggesting improvements in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODIzNDU0NDUwP3NvdXJjZT1ndW10cmVl&jid=1292305&xid=2823454450
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For further information please contact carole@torohc.co.za or call 074 839 8100
Delivering an exceptional customer service across all cus-tomer channels
Act as a subject matter expert regarding all related matters
Adhere to company processes, procedures, and codes of conduct.
Report to Head of Customer Care
Strive to resolve 90% of Channel Partner cases at first point of contact
Ensure the highest quality of service to all Channel Partners at all times
Requirements:
Knowledge, qualifications, and experience1. Call Center or Help desk experience2. Tele-sales experience is advantageous3. Minimum at least 2 years center experience.4. Multi-lingual is advantageous5. Computer literate, intermediate proficient in Microsoft office.6. Demonstrate that they are wired into the Digital world and understand technical processes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82ODAzNzQ1NjM/c291cmNlPWd1bXRyZWU=&jid=375604&xid=680374563
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Job description:
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriatelyAnswering, screening and forwarding incoming phone callsAdministrative support across the organizationEnsure reception area is tidy and presentableDirecting customers for paymentsEnsuring Cleaners execute their functionsOrder front office supplies via Requisition ManagerBooking boardrooms via company intranetAssisting in-house laundry queriesBooking Couriers onlineAssisting with admin for company cellphone issuing and setting up processAssisting with company branded PPE (updates, tracking, sending and receiving samples etc.)Assisting with capturing of laundry invoicesSending weekly updates on company cellphones, branded PP, laundry invoicesDrafting business cards template for printing
Qualifying experience:
Matric3 - 5 years’ experience in a similar roleProficiency in Microsoft Office
Qualifying attributes:
Verbal and written communication skillsAbility to organize and plan carefullyAttention to detail and accuracyPleasant personalityUsing initiative on a daily basisMultitasking and time management skillsStress management skillsProfessional attitude and appearanceExcellent organizational skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTkxODk4NTIwP3NvdXJjZT1ndW10cmVl&jid=1749283&xid=3991898520
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We are seeking a reliable and dedicated individual to join our team as an Administrative Assistant/Receptionist for a 1-year contract. The successful candidate will play a crucial role in ensuring the smooth operation of our office and providing exceptional front desk support.
Key Responsibilities:
Greet and assist visitors in a friendly and professional manner.Answer and direct incoming calls, take messages, and handle inquiries.Provide general administrative support, including filing, photocopying, and data entry.Manage and maintain the reception area, ensuring it is clean and organized.Receive and distribute mail and deliveries.Assist with scheduling appointments and managing calendars.Order and maintain office supplies.Perform other clerical and administrative duties as needed.
Requirements:
High school diploma or equivalent.Proven experience in an administrative or receptionist role (experience in a similar contract position is a plus).Strong communication and interpersonal skills.Proficiency in Microsoft Office applications (Word, Excel, Outlook).Excellent organizational and time management abilities.Attention to detail and a positive attitude.Ability to work independently and as part of a team.Professional appearance and demeanor.
What We Offer:
A 1-year contract in a dynamic and professional work environment.Competitive monthly salary within the range of R12,000.00 - R15,000.00.Opportunity to gain valuable experience in administrative and reception duties.
If you are a self-motivated and organized individual with the skills required for this role, we encourage you to apply for this contract position. Join our team and contribute to the efficient functioning of our office.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82ODQzODUzMTU/c291cmNlPWd1bXRyZWU=&jid=1746969&xid=684385315
2d
1
If you are an experienced banking fanatic with foreign exchange and derivatives processing experience / knowledge, and open to work on a 1-year contract with one of the TOP banks in S.A, please read further.
Responsible for all incoming and outgoing confirmations that must be processed
Risk mitigation
Update statistics via SharePoint
Resolve queries in a timeous manner - FXD, IRD, Africa desk products
Responsible for DB clear reconciliation
Responsible for Murex / MW / Calypso / Xceptor reconciliations
Liaise with stakeholders - dealers, traders, local and foreign banks, trade support, FX confirmations
Must have:
Clear ITC (Credit), fraud and criminal record
Contactable references
Available immediately for new employment
Must have worked at the bank for at least 2 years recently
Computer literate - MS Office Suite, Outlook
Must have a Matric
BComm degree - Financial market or SAFEX
Great verbal and written communication
Flexible
Decision maker
Strong analytical skills
Great planner
Numerical
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODA1NDIwODg1P3NvdXJjZT1ndW10cmVl&jid=1690610&xid=3805420885
2d
1
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The purpose of the job is to:
Ensure that outgoing confirmations in respect of Foreign Exchange Derivatives (FXD), Interest Rate Derivatives (IRD) and Africa Desk are confirmed timeously and accurately.Matching incoming and outgoing confirmations for various FXD, IRD and Africa Desk products timeously and accurately.Monitoring all reports relating to FXD, and Africa Desk products via Intellimatch, swift or manual confirmations received from counterparties.Attend to all queries for FXD, IRD and Africa Desk products.Reconcile the Murex to Calypso recon.Reconcile the Murex to Xceptor recon.Reconcile the MW/Murex and DB clear recons.To report and update Management Information accurately.To provide excellent customer service to all internal and external clients.To update procedure manuals and controls regularly.To assist management with requests and queries.To maintain and enhance the team spirit and work well in a team.
Requirements:
Candidate should have at least 2 years banking experience.Have suitable knowledge of: derivative processing, derivative product knowledge, foreign exchange.Must be computer literate and have a good working knowledge of MS Office suite, Internet & Outlook.Must be able to communicate verbally and in writing at all levels.
Additional requirements:
Valid matric certificateBcom degree or SAFEX an added advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODcxNjM0Mjc4P3NvdXJjZT1ndW10cmVl&jid=1690141&xid=3871634278
2d
1
Are you an experienced Recruitment Manager with a passion for strategy and operations? Were seeking a dynamic individual to join our team as a Recruitment Manager (Strategy and Operations) in Hyde Park. This permanent role offers the chance to lead and mentor a diverse team while driving innovation and excellence in recruitment. Key Requirements:National Diploma or Degree in Business, Human Resources, or Psychology advantageous10 to 15 years covering recruitment strategy and operations in a recruitment agency environmentMinimum 5 years at Management level, responsible for running a profitable businessVersatile experience across multiple industriesExtensive experience in TES, Perm Recruitment, Headhunting, BPO, or service-related industriesProven success in securing diverse business contracts and delivering impactful resultsGood knowledge of labour legislation and IR proceduresExceptional negotiation and communication skillsComputer literate (MS Office)Valid driver’s license with own reliable vehicleResponsibilities:Lead and mentor a diverse team of Recruiters, ensuring excellence in recruitment across various occupationsUtilize recent on-the-desk experience for effective candidate matching and successful placementsDevelop and implement innovative recruitment strategies, staying ahead of industry trendsDrive process improvements and operational efficiencies, maintaining quality and timely deliveryFoster strong client relationships, ensuring repeat business and sustained growthAnalyse market trends and adapt strategies to maintain competitive edge Character Traits:Tenacious and ambitiousStructured and systematicInnovative and proactive problem solverConfident and assertiveCommitted and loyalResults-driven with strong leadership qualitiesDriven by placement ratios translating into financial benefitsSales-oriented and motivated Working Hours: 08h00 to 17h00 (Monday to Friday), with overtime as required.If youre ready to take on this exciting challenge and drive success in Recruitment Strategy and Operations, apply now! Join us and become part of a winning team in Hyde Park.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc4N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777698&xid=1108_177787
2d
1
Matric and 4 - 6 years recruitment agency experience is essentialAssist with the management of our key accounts by contributing towards the placement processThis is a desk bound position and office based Vacancies range from Office Support, Finance, Technical, Sales etc. You will be required to source, screen and shortlist suitable Candidates and manage the candidate process from start to finishThorough and detailed screening is requiredInterview candidates and represent them to our clients via emailWork within a fast paced environment to ensure client parameters and deadlines are metConduct all background checksWe offer:A basic salary and a lucrative commission structureA strong team environmentCoaching and mentoring on our client base and roles We require:An individual who enjoys team work Good communication skillsA self-managed and well-organised individual Excellent people skills and professional telephone mannerAttention to detail and high level of accuracyMust be passionate about service
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzOTcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240568&xid=1109_93971
2y
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