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Results for part time jobs in the in General Worker Jobs in Western Cape
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Stores Assistant
Our client is based in Stikland and they are seeking to employ Storeman. Do you have a matric certificate and at least two years working experience in a manufacturing environment?
Requirements:
• Matric Certificate.
• Receiving and dispatching of stock.
• Warehouse and stores notes and reports.
• Stores Assistant experience, working with parts and stock.
• Housekeeping experience will be an advantage.
• Manufacturing environment experience.
• Communications skills – English and Afrikaans.
Duties: (not limited to)
• Assist in moving stock to production according to consumable stock lists.
• Liaise with department manager when needed for any stock priorities or demands.
• Sort, organize store inventory.
• Follow storing procedure of each corner unit part - Weights/crates/labels.
• Assist Booking out of day to day items for production.
• Count, repack bulk deliveries into smaller qty’s to book out.
• Ensure that FIFO method is used at all times when booking out stock.
• Ensure that waste area is kept in order as per procedure at all times.
• Responsible over housekeeping in specific areas.
• Comply and enforce the overall principle of first time right throughout the stores department.
• Conduct reasonable instruction or tasks from Store man.
• Work as a team with the rest of the stores department.
• Scan/Capture all SRN stock being booked out daily by artisans/production personnel.
• Ensure slips are captured within 24 hours of being booked out.
• Capture to correct department accounts at all times.
• Ensure that all necessary details are on SRN slip when stock is requested.
• Capture all relevant details on Syspro – Code, Account, department, Etc.
• Transfer goods on Syspro within 24 hours of being booked out to production.
• Package/Repack inventory neatly in proper locations.
• Assist in storing stores stock and non-stock items.
• Assist with the booking out of tools and equipment to all departments as requested.
• Assist in daily informal stock takes(cycle counting).
• Capture and maintain relevant store registers.
AREA: Stikland (Transport will be own responsibility)
APPLY: Send your CV and all documents to megan@personastaff.co.za for more information.
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
Consultant Name: Megan Ockhuis
9h
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DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
A focused cloud solutions and IT consultancy company seeks a C# Full Stack Developer who is passionate about their work. Your role will entail looking after existing systems, as well as building new front-end and back-end systems. The ideal candidate must have a Bachelors Degree in Computer Science (or equivalent) and at least 3 years of experience working as a C# developer, and must be always looking for ways to improve their skills. You will also be required to have experience with developing APIs with C# .Net and with relational databases.
DUTIES:
* Develop new and maintain existing applications written in C# .NET.
* Write clean and maintainable code.
* Understand object-oriented programming and design patterns.
* Work closely with other members of the development team to create high-quality and scalable software.
* Help developers at our customers to integrate code into their environments.
* Be available for office meetups for key planning sessions.
REQUIREMENTS:
* A bachelors degree in computer science or equivalent is welcome.
* At least 3 years of experience working as a C# developer.
* Experience with developing APIs using C# .NET
* Experience with relational databases, preferably MS SQL, is required.
* Experience building web and / or mobile applications.
* Strong experience with HTML, CSS & JavaScript.
* Be able to use GIT.
* An understanding of React, Blazor or other SPA frameworks.
* A strong understanding of software development principles.
ATTRIBUTES:
* Ability to work independently as well as part of a team.
* Good time management skills.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
C, Full, Stack, Developer
0
C, Full, Stack, Developer
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0NzEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242771&xid=1555_54713
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We are seeking to appoint Exam Invigilators to start on 1st June 2022.Fit and healthy retired school teachers and lecturers are encouraged to apply. Post graduate students in Education are also welcome. Your responsibilities would include the following:Supporting students with scribing (if needed)Monitor students to ensure that exam conditions are metSet up and prepare the exam resources for the the exam venuesBe available for the duration of the examsComplete paperwork regarding the collection and return of exam materialsBehavior Attributes: Accuracy, Diligence, Punctuality, Integrity & able to stand and walk around for up to two hours at a timeHalf day and full day rates apply.We are passionate about the transformative impact of education as a catalyst to unlock the best of what people can be, and actively seek ambitious, purpose driven and emerging business leaders who want to take South Africa forward.REQUIREMENTS To be part of our dynamic team, please send a 2 page CV with a motivation letter to lizel.vanbiene@tsiba.ac.zaClosing Date for Applications: 31 May 2022.If not contacted within 14 days after the closing date, please consider your application unsuccessful. For more information please visit https://www.tsiba.ac.za/about/join-our-team/
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NTg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242752&xid=1320_16587
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Our client is a well-established national Private Tertiary Education institution offering quality and attractive courses to professionals and school leavers alike.
We are looking to recruit an experienced CORPORATE SALES CONSULTANT who will report to the Group
Sales Director and Campus Business Development Manager and collaborate with the National Business Development Manager.
The ideal candidate will be experienced, dedicated, committed, professional and hungry for new business and achieving their set sales targets. RELEVANT SALES EXPERIENCE IN THE SAME FIELD OR SIMILAR IS KEY TO THIS ROLE. The incumbent will be accustomed to working with and have A STRONG NETWORK WITH LOCAL SCHOOLS in the Cape Town region. A strong NEW BUSINESS DEVELOPER with an excellent, proven sales track record along with a keen passion for education and sales is required.
*SALARY: BASIC SALARY OF R12K - R15K + COMMISSION + INCENTIVES *
**
This role is for a mature person aged 28 years and above. Salary between R12 - R15k Negotiable.
*JOB SUMMARY:*
* The role of a sales consultant for the part time programmes and corporate solutions.
* Relationship building
* Researching the market and related products.
* Presenting the product or service in a structured professional way - face to face marketing.
* Solution Selling Generating new business leads and contacts Conversion of new business leads to sales B2C sales involves direct selling to the consumer or end user as well as small medium enterprises (when applicable).
* *
*45 Hours, Full Time, Normal Hours 08:00am to 16:30pm, *
*Saturdays 8:00 to 12:00 as and when needed.*
* *
*DUTIES AND RESPONSIBILITIES:*
* Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
* Cold calling to arrange meetings with potential customers to prospect for new enrollments.
* Responding to incoming email and phone enquiries.
* Acting as a contact between a company and its existing and potential customers.
* Negotiating the terms of an agreement and closing sales.
* Gathering market and customer information.
* Representing the company at trade exhibitions, events and demonstrations.
* Challenging any objections with a view to getting the customer to buy.
* Advising on forthcoming product developments and discussing special promotions.
* Recording sales and order information and reporting to the direct campus manager / sales director and national sales manager or entering figures into a computer system (CRM).
* Reviewing your own sales performance, aiming to meet or exceed targets.
* Gaining a clear understanding of customers needs and requirements.
* Making accurate, rapid cost calculations and providing customers with quotations.
* Attending team meetings and sharing best practice with colleagues.
*PERSONAL QUALITIES & BEHAVIOURAL TRAITS*
*CORE COMPETENCIES:*
* Above average presentation skills
* Building R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242892&xid=1555_54975
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Brackenfell - This is an exciting opportunity for you to join our dynamic team of Business Analysts at the company. You will be part of delivering business and technology solutions across the company to some of the most recognised South Africa Retail brands and you’ll do it by working on the best of breed of technologies.Our client is proud to be publicly recognised as the largest private sector employer in South Africa and leading employer in Africa. Our client focus on attracting, developing and retaining a loyal and committed workforce, dedicated to the Group’s culture and organisational objectives.The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts, to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work. Qualifications:Degree with 5 to 8 years related experience.Advanced BA certification, CBAP, AAC or similarFacilitation or Coaching qualification / experience Experience:5+ years’ experience SAP Merchandise Planning and Sourcing (SAP Master Data, Pricing, Promotions)Previous experience in leading a team including recruitment, resource allocation and people developmentExperience working within all aspects of the Software Development Life Cycle (SDLC).Business Process Management experienceExcellent communication, both written and verbalExcellent relationship management and collaboration skillsGood planning and time management skillsGood business and IT acumenProblem solving and decision makingAbility to influenceOrganising, co-ordinating and directingSelf-starter, with a can-do attitudeCustomer focusedAnalytical thinkingDecision makingResults driven Knowledge and skills:Facilitation or Coaching qualification / experienceBusiness understanding of the broader retail industrySAP experienceAris experienceVery strong BA background.5+ years of SAP Merchandise Planning and Sourcing with hands on experience in the business processes in:Master Data (Articles, Listing, Sites, Vendors, Customers),Pricing (Retail and Purchase Prices)PromotionsImports & Exports (Tariffing, Compliance, Trade Preference, Cost Conditions)Conditions Contracts & Rebates Job objectives:Information Seeking & Analysis Align closely with business and delivery stakeholders around strategic roadmaps.Assist to shape the demand for the specific area.Assist with lean business cases / PAC / Board approvals.Perform high-level analysis activities in the CE cycleEnsures E2E processes are documented, understood & aligned with business and architecture.Solid understanding of E2E for area of responsibility.Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products.Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NjU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188381&xid=1266_49655
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Cape Town - Are you looking to join an international development company specializing in the development of online games and supporting products that have been in the market for more than 15 years? If you are a skilled developer who is passionate about coding and always eager to expand his/her skills, then this could be your time to shine!!Job Description:Reporting to the Team Lead, the software developer’s primary role is to contribute in developing new software products and maintenance of existing products, adhering and sharing our technical and architectural vision. Some responsibilities will be to work in an agile environment with stand-ups, sprints and planning meetings as well as plan, design, implement, document, test and release new features.Skills & Experience:Minimum 4-6 years hands on development experience using SQL and Microsoft .NET technologies to build Web and/or Console Applications as well as Windows, Web Services and WinFormsExperienceSolid Understanding in the below:MS SQLC#MVC (advantageous)Javascript / JQuery experiencePersonal attributes:A confident individual with a friendly personality, drive, energy, and enthusiasm. Someone who is ambitious and an “out-of-the-box” thinker that will be comfortable operating outside of their comfort zone. Someone looking to be part of some amazing projects with a dynamic look on things
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5Njk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188416&xid=1266_49694
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We are seeking a highly organized and experienced Storeman to join our team. The ideal candidate will have a strong background in warehouse operations, including experience with racking systems, forklift operation, bulk storage management, and container unpacking.Responsibilities:Efficiently manage incoming and outgoing inventory.Utilize forklift equipment to safely and accurately load and unload materials.Operate and maintain racking systems in accordance with safety standards.Conduct regular stock checks and maintain accurate inventory records.Organize and optimize storage space for efficient workflow.Collaborate with other team members to ensure timely fulfillment of orders.Perform routine maintenance checks on warehouse equipment.Adhere to all safety protocols and procedures.Requirements:Proven experience as a Storeman or similar role.Valid forklift license with demonstrated proficiency in forklift operation.Experience working with racking systems and bulk storage.Ability to efficiently unpack containers and manage inventory.Strong attention to detail and accuracy in inventory management.Excellent organizational and time management skills.Ability to work effectively both independently and as part of a team.Physical stamina and ability to lift heavy objects.Knowledge of safety regulations and procedures in warehouse environments.How to apply:Please send your CV in pdf format to steve@weareswift.co.za Preferred Qualifications:Certification in warehouse management or logistics.Experience with inventory management software.Strong communication skills.
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My name is Abena, im looking for a full-time or a part-time job. Im a housekeeper/domestic worker, I have all the qualifications in houskeeping. Im a very hard-working person, trustworthy and honest. Please Whatsapp or call me on this number. 0721285039
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An exciting opportunity has just arrived!Our client is actively seeking a dedicated individual to join their team, where excellence in products and service is paramount. They are currently in search of a dependable and well-organized candidate to fill the position of Stores/Dispatch Manager. If youre prepared for a hands-on role where your contributions can truly impact operations, this opportunity may be just what youre looking for.Responsibilities:Managing Component Stores: Youll be in charge of making sure our component stores are running smoothly. This means making sure we have enough of the right parts every day to keep our factory humming along.Invoicing and Shipping Coordination: Youll handle the paperwork for customer orders and make sure they get sent out on time. This might mean working with courier services or trucking companies to get things where they need to go.Team Management: Youll lead a team of 8-10 staff members. Your job will be to make sure everyone knows what theyre doing and that things are running smoothly.Customer and Supplier Interaction: Youll be the point person for our customers and suppliers. That means answering questions, solving problems, and making sure everyones happy.Qualifications:Matric Certificate or equivalentDiploma/Degree in the relevant fieldPrevious experience in a similar role preferredGood communication skillsAbility to stay organized and keep track of detailsComfortable working with computers and basic software
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We Urgently in need of a Senior Assistant Vice President for IT Operations
Basic Function:
End to end ownership for managing technology operations in a hybrid operating environment, address support challenges and be the escalation point for issues in network, system and voice environment.Partner with business and clients for all new RFP/RFI and enable effective and timely onboarding of new clients.Effective partnership with global teams and drive efficiency and adoption of enterprise capabilities.RespResponsible for identifying areas of improvement and implement service improvement initiatives.Efficient service delivery of multiple client relationships in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per contractManage Customer Relationship and act as a first Point of Contact for any Process / Functional Escalations.
Essential Functions
Supplier Management – Manage business relationships with external partners and participate in regular supplier reviews.Effectively manage all Internal ,external , client and statutory audits.Client Portfolio Management – End of End documentation / reporting ready & up-to-date for any business requirement.Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Participation in Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.EXL Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management.
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
Minimum 16 – 18 years in managing technology operations for a large organization in outsourcing environment.Willingness to work in a 24 x 7 environment.
Contact Person
James Knoll
james@abcworldwide.com
Business WhatsApp
074 644 4500
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ3NjQ5NjMyP3NvdXJjZT1ndW10cmVl&jid=1315933&xid=2847649632
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Our International client is seeking bright, articulate, detail-oriented applicants with a desire to contribute to a world class customer service organisation and join their German retail team in a position as a Customer Service Associate.Your mission will be to deliver timely, accurate and professional customer service to all company customers. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. Associates will communicate with customers via telephone or email. Associates will utilize a variety of software tools to navigate customer accounts, research and review policies, including communicating effective solutions in a fun and fast paced environment.Responsibilities: ?Attend to all customer queries relating to online orders or the ordering process via email and phoneProvide account support to customersAct as an advocate for our customers, reporting and acting on observed areas for improvementProvide prompt, efficient, detailed, customer-oriented service to all customersActively seek solutions to customer needs and identify trends to appropriate personnel, including possible solutions or suggestionsEnsure internal reference pages are updatedWhat do we offer:Competitive SalariesMedical Aid Contribution (including Spouse and up to 3 children)Career Growth Opportunities (locally and globally) within an exciting and fast-growing global companyWork VisaQuarterly performance bonusesPart time options available (no less than 20 hours)
Qualifications Basic QualificationsExcellent verbal and written skills in GermanOr Good command of spoken German, basic written skillsExcellent command of English Language (verbal and written)Matric or equivalent qualification (Grade 12/Standard 10)Solid typing, phone, and computer navigation skillsAbility to efficiently navigate the internetAbility to thrive in a fast-paced work environment while maintaining high quality outputsAbility to work as an effective team memberStrong interpersonal skillsFlexibility in terms of work schedule (Shifts will possibly start and end outside of business hours)Positive attitude and a ...
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BASIC FUNCTION
Responsible for updating and compiling of people policiesStaying abreast of all legal changes and government updatesResponsible for 3rd Party liaison with employee benefit providersYou will be responsible for an ER forum where all cases, internal and external are discussed with insights to the Sr leadership team regarding the trendsYou will support the HR business partners with ER related casesIndependent grievances and harassment cases to be handled by youYou will ensure 100% business compliance with no penalties as your prime deliverableD&I activities and wellness calendar managementMonthly reports to be shared with the business on all ER related activities
Performance parameters
100% Company compliance with changes to all legislative requirementsPolicies and processes updated within the given timeline and ensuring communication to all staff on changesAchieving a Customer satisfaction score of 80%+ (internal) based on communication, closure of projects in given timelines and achieving full compliance100% closure ER forums and meetings, ensuring full compliance on administrationAchieve a 100% compliance and attendance related to all external casesAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Plan and execute ER strategy to meet the given level targetsDevelop and update HR related policies to ensure business compliance and in line with the HR strategy to support HRBP to communicate policies and updates to all staff membersMonthly and Quarterly forums and documented minutes circulated to relevant partiesMonthly ER related interventions review and reports to relevant partiesDrive D&I activities and initiatives in alignment to the HR strategyMonthly 3rd Party liaison meetings on project closures and business updatesManage internal and external relationships to ensure complianceDrive process improvement as part of the overall HR StrategyEnsure all administrative duties are performed with 100% compliance and recordkeeping as per agreed by business and governmentCompile communication briefs related to D&I activitiesCommunication from HR to staff (Compile and share)
Competencies & Skills
People management and leadership skillsAbility to communicate at all levels in the businessNegotiating and influencing skillsCapability and knowledge of SA legislation to ensure business complianceCapability and experience in Labour law regarding employee relations casesExtensive CCMA experience and knowledge...
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Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
3-5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
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The Role / Purpose
As the Head of Partner Travel Services, you will lead the building of a new business line within the Group that is founded on the Group’s leading position across tailormade safari travel, customer experience and technology. The role encompasses the definition, negotiation and delivery of service propositions focused on high end tailormade travel to ancillary partners that bring closed audience groups (e.g. banks, loyalty programs, etc).
You will work closely with other executives and key stakeholders in the wider Group to plan, build and execute upon the roll out of this new business. This is an opportunity to head up a newly formed business and lead it upon a path of successful growth.
A successful implementation of the Partner Travel Services Desk will result in a significant increase of the overall commercial scale of the Group and bring its positive impact ambition to new target audiences.
Key responsibilities include:
1. Key responsibility for overall planning and execution of the Partner Travel Services including roadmap, budgeting and day-to-day-management2. Bringing already established partnership opportunities to fruition through refining of the proposition, commercial model and negotiation, and successful onboarding3. Establishing the detailed operational model with other parts of the Group in terms of service delivery and operations, and monitor performance thereof4. Account management of all partner relationships5. Successfully project manage the various requirements and resources across the Group to deliver an exceptional proposition on time with clearly aligned partner expectations 6. Contribute to overall budgeting and investment planning within your relevant area7. Work cross-functionally across our technology and business operations to enable operations for the Partner Travel Services Desk
As a successful Head of Partner Travel Services you will create significant direct impact, bringing the Group’s leading integrated commercial and impact propositions to new, highly relevant audiences in conjunction with high profile partners. This further supports our vision of reimagining Responsible
Travel and Positive Impact together.
Experience
Proven track record of having built up a new business / division / business unit – a start-up mindset • Partnership relationship and commercial contracting expertise (beyond standard tour operator contracts)• Partner and Account management expertise and experience• 4* + safari travel experience (understanding of destinations, products, experiences in the safari niche space, logistics and client expectations)
Requirements / Skills and Competencies
Strong people’s person / networker / relationship builder•...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDU4NzM1MTc1P3NvdXJjZT1ndW10cmVl&jid=1506840&xid=2458735175
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Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languagesWork on airline reservations systems & handle voice calls in English & German – may include some written correspondenceFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)Minimum education level equivalent to high school completion (Matric / NQF 4)Located in South AfricaPermanent residence permit / South African ID holders onlyExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Full-time, permanent contract: 40 hours per week at 8,5 hours shifts per dayOperational hours for account: Monday to Sundays 08h00 – 21h00 (shifts will be adjusted in line with daylight saving). Employees will be rostered on rotational shifts to cover these operational hours. Note it includes weekend work.Training: 4 weeks (Fully Paid)Probation period: 4 monthsBenefits:
~ Employee assistance programme
~ Health insurance benefit
~ Membership to Provident Fund (forms part of CTC package)
Work from home / Work from officeRemote work may be considered – If work from home, employee must ensure:
~ Fibre internet connection or fixed stable ADSL line required at own cost. Must be a fixed line internet. No wireless connections accepted.
~ UPS Solution required during load shedding (inverters available for purchase via client or own solution accepted).
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)
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GERMAN & ENGLISH - Bilingual position
Brief Job description
Provide 1st level technical supportService restorationFulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelines
Requirements
Analytical and Problem solving skills
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability
Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically
Time Management Skills
Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask
Communication & Relationships Skills
To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail.Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards.
Skills & Knowledge
Communicate at all levelsBasic knowledge of OS (Windows XP-10), Browsers, MS Office suiteBasic knowledge of Software, antivirus and peripherals installationsAbility to work across organizational and professional boundariesExcellent verbal and written communication skills - GERMAN & ENGLISHHigh level of interpersonal skills, including active listening and understandingGood organizational skills and ability to prioritize workloads.Work to tight deadlines / service levelsBusiness etiquetteBroad knowledge of IT products, services and terminology
Aptitudes Identification of problems and solutionsAnalysis of dataPresentation of technical functionality to a non-technical audienceWorking knowledge of MS Office produ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTYwMjIxMDc/c291cmNlPWd1bXRyZWU=&jid=1350681&xid=916022107
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Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM0MzI5OTE2P3NvdXJjZT1ndW10cmVl&jid=1295736&xid=4134329916
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Our international Travel client is looking for a “Jack of all trades” within the Travel consultancy position. The successful individual will be tasked with assisting in operational duties and communication with clients on travel information.
Job description:
Understanding and operating company quoting systems and other travel-related programsHave good product knowledge and sound geographical knowledge of Southern and East AfricaTime management: ability to prioritize, plan and meet deadlinesEffective communication – internally as well as externallyBe professional and offer high service levels at all timesAbility to handle pressure and volume – multitaskingEmergency phone dutyDo various quotations for agentsObtain and where possible negotiate ratesEnsure these rates are sent to be loaded in the operating systemUse preferred suppliersEnsure get to visit the preferred suppliers and get to know the productsPut in place and manage provisional bookingsRun all aspects of tours within budgetProduce guide manuals and ensure a smooth operation of the tourEnsure agent’s information and tour information correspondAssist with the handling of complaints by gathering feedback from suppliers, guides, etc.Assist with management and training of junior consultantsBe on constant look out for new venues and activities – advise team & rest of officeTake responsibility for all aspects of tours being runDoing necessary admin in order for the Accounts department to do their part on your toursMeet given targetsAny other reasonable work-related assignments being given to you by you direct, or another managerCreate invoices for agents and keep track of payment of the tourProofreading marketing materials sent by the agent for promotion of the tourDouble check guides booked for the tourRequest sales updates on groups from agents, get the final booking numbers and ensure we have all information to run the tour
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MDM5NTE0Nzc/c291cmNlPWd1bXRyZWU=&jid=1303214&xid=903951477
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Job Purpose:
To ensure effective social media content and campaign strategy and production through the creation of digital content for a variety of communication channels, from conception to completion.
Job Objectives:
Drive the conceptualisation and creation of digital content for social media channels and group websites through bringing all types of content ideas to life, from graphic design to photos, videos and multimedia contentContribute forward-thinking content ideas that help amplify the group’s reputation among target audiences through experimenting with new formats, techniques and creative strategiesCollaborate with internal and external stakeholders to identify new stories, trends, and opportunities to create content and campaignsAssist with managing project and campaign deliverables in order to meet expectations and ensure campaigns are on time and on budgetCreate and manage a database of visual assets across all brands within the organisationAssist with ad-hoc design projects, including PowerPoint presentations and materials developmentCreate and pitch effective campaign ideas needed to ladder up to the envisioned marketing pitch (the big idea) whilst ensuring integration with the broader marketing plan involving all other media channelsDevelop content and campaign strategies that cut major social media outlets (Facebook, Facebook Live, Instagram, Snapchat, Pinterest) and across digital formatsDesign content for organic posts as well as paid formats ensuring up-to-date social media ad formatsManage internal and external videographers / photographers / editors and internal graphical designers to plan and produce professional shot contentCapture video and photos at live events or stage ad-hoc shoots in the relevant environments as and when required and when the opportunity arisesEnsure that all content or language published to group’s social media platforms adheres to group’s
Knowledge:
Digital and social media formatsFull MS Office suiteIn-depth knowledge/experience with all major social media platforms and Experience producing social-first content on one or more social media platforms
Skills:
Strong project management skillsAble to thrive in a fast-paced, dynamic environment and to work both independently and as part of a cross-functional teamAbility to take directionAbility to understand group’s identity, core target audience and layer onto that own creativity and fresh content ideasHigh level of organizationAttention to detailStrong writing skills
Experience:
Essential
2-4 years professional experienceExperi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjM2MDcyOTU/c291cmNlPWd1bXRyZWU=&jid=1103779&xid=423607295
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Strategic objective: grow business, reach client satisfaction and achieve valuable ROI.
This role is responsible for managing digital and/ or online projects from concept to completion within budget and resource allocation.
Projects will include Website productions, online tools, web applications and digital campaigns.
The successful candidate will be capable of interfacing with professionals at the highest organizational levels within the client base.
Daily tasks involve planning, tracking, reviewing, managing and measuring results using the factory project management software(s).
This position reports to the operations manager.
Responsibilities:
Ensuring that projects are produced in a correct, cost effective and timely manner
Ensuring that projects are in alignment with specifications and quality requirements
Scope project requirements and prepare budget
Develop detailed project plans and monitor progress
Develop support documentation including risk logs and requirement specifications
Communicate with the team and ensure members are on board with delegated tasks
Seek opportunities for improvement and suggest new projects
Highlight potential risks or malfunctions and act proactively to resolve issues
Planning digital campaigns from the initial stages through to final delivery
Keeping KPIs and project milestones
Forming strong relationships with clients
Updating key stakeholders on project status
Overseeing the project’s financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes
Working as part of a team to win new business and develop current client relationships as part of the business pipeline
Requirements:
Can identify the core of client brief and provide direction to development across senior production team members
Working knowledge of budgets, forecasting and metrics
Minimum of 5 years experience in Digital Production management
Delivering the numbers (chasing the coin)
Assign & schedule project tasks
Prepare & monitor project schedules & budgets
Contribute to client proposals & quotes
Assess and evaluate project success
Proven work experience as a digital project manager
Hands on experience with project management software
Understanding of SEO and Google Analytics
Solid technical background with an ability to address accessibility and compatibility issues
Excellent organization and time management skills
Communication and team management skills
BSc in Computer Science, Digital Marketing or relevant field
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NDQ0OTk4NDU/c291cmNlPWd1bXRyZWU=&jid=377176&xid=844499845
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