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Results for customer service jobs in General Worker Jobs in Gauteng
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To perform to the best of your abilities all duties and responsibilities reasonably assigned to you. You will do your best to protect and promote the business and interest of the company and to always preserve its reputation and goodwill.
Manage outbound calls, mails, and cases within the Service Level Agreement (SLA).
Accepting ownership for effectively solving customer issues, complaints, and enquiries; keeping customers updated on the progress of the cases where applicable.
Performing First Line Troubleshooting (FLT) according to documented processes and procedures and ensuring First Call Resolution (FCR).
Escalating cases to other departments if FCR cannot be done during FLT.
Working closely with third party vendors – logging cases, ensuring timely feedback, and escalating outstanding cases to vendor / internal teams.
Action instructions on the vendor teams groups within SLA.
Data analyses – Bag orders, monthly reports and driving software and product improvements to reduce reoccurring calls in the Contact Centre.
Adhering to processes and procedures pertaining to your role and daily functions.
Attending to BDA exceptions and Comms reports daily
Working hours are Monday to Friday from 08:00 to 17:00 with the possibility to work overtime as and when required including some weekends and public holidays.
Matric essential
12 months Contact Centre and Client Services experience.
Previous vendor management experience – advantageous
R10K to R12K
Matric essential
12 months Contact Centre and Client Services experience.
Previous vendor management experience – advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0NzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242774&xid=1555_54718
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*Reference: req6303*
Linde is a leading global industrial gases and engineering company with 2021 sales of $31 billion (€26 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Lindes industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit (www.linde.com)(https://www.linde.com)
Afrox, a Linde company
*Shared Services Payroll Administrator*
Sandton, South Africa (req6303)
*What you will enjoy doing*
* First point of contact for HR out-of-scope services, to provide a professional administrative service for HR-related queries from employees, external parties, (Medical aid etc.), and government agencies i.e., Stats SA, DOL etc
* You will be identifying customer needs, seeking, and providing effective solutions to their queries and deliver excellent customer experience
* Have a proactive and collaborative approach, working with HR colleagues and stakeholders to ensure timely and professional delivery
* In addition you will provide direct support to employees, other HR groups and Management as part of a centralized function to handle a variety of HR-related transactions
* HtR - Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes and various ad-hoc requests
* Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested
*What makes you great*
* You have a relevant HR/Payroll degree or diploma with 3 to 5 years related experience
* Computer literate (MS Office application, in particular) is required for this role
* Good understanding of labour laws
* Further you must have Payroll experience
* SAP HCM Payroll system experience is required as well
*Why you will love working with us*
The HR Shared Services Administrator role will provide a comprehensive support service on behalf of HR to the Business, including but not limited to Third Party Providers. The incumbent is responsible for ensuring efficient and reliable administration support relating to Payroll, HR queries around Policies, Processes & Procedures.
Afrox, a member of Linde, acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, reg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NDU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243132&xid=1555_55454
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*Reference: req6303*
Linde is a leading global industrial gases and engineering company with 2021 sales of $31 billion (€26 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Lindes industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit (www.linde.com)(https://www.linde.com)
Afrox, a Linde company
*Shared Services Payroll Administrator*
Sandton, South Africa (req6303)
*What you will enjoy doing*
* First point of contact for HR out-of-scope services, to provide a professional administrative service for HR-related queries from employees, external parties, (Medical aid etc.), and government agencies i.e., Stats SA, DOL etc
* You will be identifying customer needs, seeking, and providing effective solutions to their queries and deliver excellent customer experience
* Have a proactive and collaborative approach, working with HR colleagues and stakeholders to ensure timely and professional delivery
* In addition you will provide direct support to employees, other HR groups and Management as part of a centralized function to handle a variety of HR-related transactions
* HtR - Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes and various ad-hoc requests
* Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested
*What makes you great*
* You have a relevant HR/Payroll degree or diploma with 3 to 5 years related experience
* Computer literate (MS Office application, in particular) is required for this role
* Good understanding of labour laws
* Further you must have Payroll experience
* SAP HCM Payroll system experience is required as well
*Why you will love working with us*
The HR Shared Services Administrator role will provide a comprehensive support service on behalf of HR to the Business, including but not limited to Third Party Providers. The incumbent is responsible for ensuring efficient and reliable administration support relating to Payroll, HR queries around Policies, Processes & Procedures.
Afrox, a member of Linde, acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, reg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NDgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243143&xid=1555_55481
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My client is seeking to employ an experienced Supervisor for their retail store based in the East Rand area. The ideal candidate must possess high energy levels, provide exceptional customer service delivery, meet, and exceed sales objective and be passionate about the retail industry.
* Provide support and assist the Store Manager in all key result areas
* To develop oneself and the team through training, knowledge and having a full understanding of key result areas with the goal of advancing
* In the absence of the Store Manager, to be responsible for all operations of the store
* To ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of all staff in the store, whilst managing within agreed budgets
* To continually raise the standard of customer service delivery in the store
* Reduce the occurrence of stock loss in the store whilst maximising on sales
* Matric
* Minimum of 1 year Retail Management experience required
* Computer literacy
* Matric
* Minimum of 1 year Retail Management experience required
* Computer literacy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NTEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243130&xid=1555_55512
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*Banking*
*Role Purpose*
* To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy
*Responsibilities*
* Utilise advanced analytics technologies, build statistical model and apply advanced data modelling methodologies that inform future fit strategic decisions
* Refine and enhance advanced statistical models and data analysis to inform decision making and address business needs
* Develop and implement advanced statistical models and data analysis to optimise processes, inform strategic decisions and meet current and future business requirements, reduce risk and generate profits
* Deliver value add outputs across the analytics value chain in delivery of business strategy
* Implement localised Analytics strategy to address business needs
* Develop, encourage and nurture collaborative relationships within the company
* Develop new insights into situations and apply innovative solutions to make organisational improvements
* Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
* Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
*Additional Knowledge *
* Deep domain knowledge with regards to financial services: Credit, Pricing, Marketing, CVM, Trading etc.
* Design thinking
* Analytics Ops, Agile and SAFE concepts will assist
* Concepts such as: Exploratory data analysis, Data Science Pipeline lines
* Hands on experience using model such as: Naïve Bayes, Support Vector Machines, Classifications, Boosting Algorithms, Time Series, Feature Engineering and
* Dimensionality Reduction
* Data and Information Management topics e.g. structure, dimensions, storage
* Object-oriented programming ‘Big data modelling
* Database management
* Python, SQL, MATLAB, SAS, S-PLUS or R (used for statistical analysis)
* Monte Carlo techniques
* Machine learning
* Data mining and data modelling
* C++ (used for high-frequency trading applications)
* Scala and Spark
* C#/Java, .NET or VBA, Excel
* Mathematical skills
* Calculus (including differential, integral and stochastic)
* Linear algebra and differential equations
* Numerical linear algebra
* Probability and statistics
* Game theory
* Portfolio theory
* Equity and interest rate derivatives, including exotics
* Systematic and discretionary trading practices
* Credit-risk products
* Financial modelling
* Data visualization and dashboarding
*Please Note*: Responses will only be sent to shortlisted candidates. Should you not hear from us within 5 days, please consider your application unsuccessful.
*Qualifications *
* *Minimum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1MjI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243042&xid=1555_55224
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Workshop Foreman (Automotive) - Johannesburg South - Gauteng.Our client is looking for a Workshop Foreman to join their Service Department. The main purpose will be to provide effective technical support to staff and ensuring excellent customer service is provided.Requirements: Grade 12 Qualified Motor Vehicle TechnicianTertiary education in management would be beneficialMust have 8 years experience Responsibilities: Manage and grow workshop staff Maintain the workshop productivity standards and the workshop throughout Must set clear objectives and visions in advance Ensure high quality customer service is met Communicate with staff, parts department, and other departments effectively Encourage and motivate staff Implement and monitor compliance with policies and proceduresSalary: Negotiable depending on experience and qualifications APPLY ONLINE NOW at www.sydsenrecruit.com FOLLOW OUR PAGE ON FACEBOOK, INSTAGRAM, AND LINKEDIN SYDSEN RECRUIT - THE NEXT LEVEL OF EMPLOYMENT.
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Essential: GDS training system 2+ years experience in the travel, tourism or customer service industryKnowledge of airline industry with basic knowledge of fares and ticketing and intermediate knowledge of a GDSExceptional administrative skills with sound planning, organizing and time management skills, with sound follow-through after contact with customersHigh proficiency in verbal & written English and/or another South African LanguageIf you do not receive feedback within 7 days of applying then please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzODU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213928&xid=1109_83859
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JOB DESCRIPTION Innovative restructuring solutions to Corporate accountsManage the implementation of the approved restructure of customer accountsMonitoring and Evaluation of restructured customer accountsProvide advisory services to internal and external stakeholders where required.Record Keeping and ReportingJOB REQUIREMENTS Preferred Minimum Education and Experience 3 years Business / Commercial Qualification (BCOM)5-8 years Corporate Banking experience which includes:Corporate Finance/Banking deal structuringStructured trade and commodity financeStrong Financial and Credit Analysis and Assessment backgroundFormulating business turnaround plansEvaluation of business restructures or workoutsManaging turnaround of distressed clients.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzODU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213925&xid=1109_83856
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Are you looking for a new opportunity in a world class technology environment? If so, a German Manufacturing business based in Midrand is looking for a Senior Java Developer to join their dynamic team.This role requires someone who will be responsible for development and maintenance on platform/application. Receiving incidents and analyzing issues from customers.If you are a Java Developer looking to work with cutting edge technologies on new projects then please be in touch.Requirements 7+ years commercial coding experienceJAVA EEJavaRESTful servicesSQLOracleJenkinsContinuous IntegrationDevOpsAgile EnvironmentJiraReference Number for this position is GZ53100 which is a long term contract position rotating between Midrand, Menlyn, Rosslyn and working from home offering a rate of R700 to R850 per hour negotiable on experience and ability.The time for change is NOW! e-Merge IT recruitment are specialist niche recruiters with a wide range of positions available. We offer researched positions with top companies to strong technical candidates.Email Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Check out our website www.e-merge.co.za for more positions that might be right for you!Do you have a friend who is a technology specialist? We pay BIG CASH to you if we place a friend that you sent us!“If you haven’t heard from e-Merge IT within 2 weeks of your application, please consider it unsuccessful for this position”
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzODUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214250&xid=1320_13851
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Qualification and Experience: 3 Years IT related degree Postgraduate qualification (advantageous) 5-10 years of experience and understanding in designing and developing data warehouses according to the Kimball methodology. Experience within Retail, Financial Services, and Logistics environments. Design and development of ETL processes.SQL development experience, preferably SAS data studio and AWS experienceThe ability to ingest/output CSV, JSON, other flat-file types, and any related data sources.Proficient in Python or R or willingness to learn. Key Performance: Systematic solution design of the ETL and data pipeline in line with business user specificationsDevelop and implement ETL pipelines aligned to the approved solution designEnsure data governance and data quality assurance standards are upheldDeal with customers in a customer-centric mannerEffective Self-Management and TeamworkTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV. Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market. AJ Personnel is fully POPIA Compliant. Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position. Note our clients may expire jobs at their own discretion. AJ PERSONNEL will only respond to shortlisted candidates. If you have not received a response within two (2) weeks from applying, your application was most likely unsuccessful. In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU4NDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213717&xid=1108_58485
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JOB OVERVIEW / ROLE PURPOSE
The Application Engineer - Augmented Reality is responsible for investigating and analysing customer business processes, matching their challenges and requirements with P1s ability to offer solutions and demonstrating the business value of offerings to potential customers.
This individual will be required to interact extensively with prospects and customers, primarily supporting sales in a technical capacity, developing solutions for customers and secondarily assisting with customer support.
MINIMUM REQUIREMENTS
Qualifications
* Undergraduate Degree Technical
* Bachelors Degree with elements of Computer Science & User Interface Design
* BEng with Coding
* BEngSc in Digital Arts (Game Design)
* BTech IT Multimedia
* BA Digital Arts (Game Design)
* Bachelors in Computer Science
* Bachelors in Graphic Software/ Design
* Design Engineering
Industry Experience
* 1 - 2 years working experience in mining, product manufacturing, maintenance/ servicing sectors
* Exposure to an industrial equipment environment
Work Experience & Skills
* 1 - 2 years experience in JavaScript programming
* 1 - 2 years experience in User Experience (UX) Design
* 1 - 2 years experience in CSS and HTML programming
* Experience working with software platforms for creating Augmented or Virtual Reality Apps such as Unity & Vuforia
* Good presentation skills
* Proficient in Microsoft Office suite
* Access to reliable transport
* Availability for occasional business travel
Duties
The main duties of this position are listed below, and applicants will be required to demonstrate that they are able to perform these duties throughout a vigorous selection process:
Pre-sales Technical Requirements:
* Analyse client requirements, contributing to the design of the required AR Technology Solutions, inputting into the scope of work (SOW)
* Provide input into the design and definition of the Proof of Concept and business case development
* Develop and present technical presentations and customised demonstrations of Augmented Reality Solutions to prospects and customers
Solution Development and Delivery:
* Design, configure, and customise functional and technical AR solution requirements, aligned with client needs
* Complete consulting work on or off-site as needed on an adhoc or as part of an agreed SOW
* Develop an AR experience for the customer using AR software platforms and JavaScript and CSS programming
* Complete solution testing that covers various user cases and scenarios
* Plan, manage and perform customer adoption to ensure proper usage of and business returns from AR
* Training and mentoring to ensure user adoption
* Report on project balance scorecard measures of improvements achieved
* Installation and configuration of software for customers use
Solution Maintenance and Customer Support:
* Identify, troubleshoot, and proactively resolve incidents and problems within the solutions
* Develop new or enhanced methods and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwNDI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188776&xid=1554_10427
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The incumbent will be responsible and accountable for assessing, reviewing, and managing Capital Disability, Dread Disease and Income Disability Claims and other claims which need a medical assessment component. The person will need to ensure that the standards of decisions taken is equitable and made in accordance with the principles and philosophy of the Company. The incumbent will need to ensure that service level agreements are adhered to and that claims are assessed and reviewed to the clients satisfaction.KEY OUTPUTSResponsible and accountable for disability and dread disease claimsAssess all disability and dread disease claimsLiaise with the relevant role players for claims needing active managementMaintain the competence within the Company to ensure that disability claims issued are dealt with efficiently, service level agreements with internal and external clients are met and quality control is adhered to according to the audit requirements.Meet regularly as requested with brokers and their clients to discuss relevant claims issues and resolve any outstanding queriesEnsure that good knowledge of policies, terms and conditions and their application is maintained. Ensure claim standards are met relative to policy wording, market practice and the Company practiceAssist with processes not within portfolio when requiredQUALIFICATION AND EXPERIENCEMatricMedically aligned degree is preferable e.g. Occupational Therapy, PhysiotherapistPreferably with claims assessing experience in Group Risk as a claims environment with exposure to Income Disability Claims (PHI) Capital Disability and Dread Disease Claims or clinical experiencePERSONAL ATTRIBUTESIntegrityAssertiveCustomer CentricityAbility to maintain confidentialityAbility to work under pressurePatience and empathyAccuracyAbility to work independentlySKILLSClinical experience essential - corporate group life would be an advantageExcellent Knowledge of Microsoft OfficeExcellent Telephonic skillsExcellent interpersonal skillsGood written and verbal communication
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczOTE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188311&xid=1109_73914
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Key Responsibilities Manage project planLead functional and interface design workshop Prepare WMS Functional FlowPrepare interface specification with mappingsPrepare specification for reportsPerform WMS configuration inConduct key user trainingPerform integration testingSupport user acceptance testPrepare test scenariosPerform data migration for existing customer migrating to the WMSProvide onsite support for Go-liveTroubleshoot production issues Key Activities Assess customers needs in respect of their operational processes while respecting the guideline of Supply Chain & Logistics Dept.Assist the Logistics MOAD in collecting the relevant information to define the solution.Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.In case enhancements/evolutions of the solution are necessary, document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.Responsible to deliver the Operational Flow documentSupport the Domain MOAD all over the project, making the functional follow up of the system configuration, user acceptance tests and go live preparation.Responsible of the configuration of the solutionRealize unitary testsDevelop client/project specific labelsDevelop client/project specific reports and documents based on Cognos SCI productSupport MOAD during the UAT phaseIn case of EDI implementation with customers: Document functional specifications, operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions, participate in the design).Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).Complete test scenarios them with all necessary functional tests (practical scenarios).During the user acceptance phase (UAT), run test scenarios and validate the solution.Communicate on project advancement in term of planning and raise alerts if necessary. Training / Support Provide trainings where and when required within his parameterFormalise the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offeredMonitor to ensure the Support Engineer maintains the needed level of support to the end usersSupport the e
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczOTM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188321&xid=1109_73938
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Responsible for: Management of factory & manufacturingTechnical support & assistanceDesign & testing of new products KEY PERFORMANCE AREAS: Strong phone and communication skillsGood technical, mechanical, electrical knowledgeOrganizedStrong IT, Computer & technical skills, need to be able to setup networks, fix computers, diagnose technical issues etc SKILLS/COMPETENCIES REQUIRED: Attention to detail.Customer Service Focussed.Ability to work on ones own.Good speech and vocabulary.Speak Afrikaans & EnglishDrivers Licence + car
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MDY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188356&xid=1109_74064
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Employer DescriptionA Trendy and Up-Market Restaurant, situated in Randburg.Job DescriptionYou will be responsible for the following: Opening and closing procedures, Staff rosters, Staff training, Daily section checks to ensure all departments are compliant with health and safety protocols, daily stock take, receiving and ordering of stock, Cost control, Input of stock into POS systems, Strong customer relation skills, Tend to disciplinary matters when needed, Quality control at the pass during service, Good knowledge of Portuguese Cuisine, Good spirited, Go getter all round stand in when the General Manager is not in, Have the ability to jump in and help in all areas from Grill to Sculler, hands on at all times, Quick thinker who knows how to diffuse a panic by creating order in a humble manner.QualificationsMatricDiploma in Hospitality Management (Not essential but advantageous)SkillsMinimum 5 years in a Senior Management Role. Ability to handle up to 150 guests in a seating. Microsoft office savvy. Excellent know how on POS systems(Front office and Back office) Take initiative at all times.Salary / PackageNegotiable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MDI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188345&xid=1109_74025
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Job Function: Manage project planLead functional and interface design workshop Prepare WMS Functional FlowPrepare interface specification with mappingsPrepare specification for reportsPerform configuration in WMS (Warehouse Management System)Conduct key user trainingPerform integration testingSupport user acceptance testPrepare test scenariosPerform data migration for existing customer migrating to WMSProvide onsite support for Go-liveTroubleshoot production issues Key Activities Assess customers needs in respect of their operational processes while respecting the guideline of Supply Chain & Logistics Dept.Assist the Logistics MOAD in collecting the relevant information to define the solution.Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.In case enhancements/evolutions of the solution are necessary, document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.Responsible to deliver the Operational Flow documentSupport the Domain MOAD all over the project, making the functional follow up of the system configuration, user acceptance tests and go live preparation.Responsible of the configuration of the solutionRealize unitary testsDevelop client/project specific labelsDevelop client/project specific reports and document based on Cognos SCI productSupport MOAD during the UAT phaseIn case of EDI implementation with customers: Document functional specifications, operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions, participate in the design).Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).Complete test scenarios them with all necessary functional tests (practical scenarios).During the user acceptance phase (UAT), run test scenarios and validate the solution.Communicate on project advancement in term of planning and raise alerts if necessary.Training / Support Provide training where and when required within his parameterFormalise the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offeredMonitor to ensure the Support Engineer maintains the needed level of support to the end userContinuou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczOTM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188221&xid=1109_73939
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We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.Assistant Manager Responsibilities:Ensuring company policies are followed.Optimizing profits by controlling costs.Hiring, training and developing new employees.Resolving customer issues to their overall satisfaction.Maintaining an overall management style that follows company best practices.Providing leadership and direction to all employees.Ensuring product quality and availability.Preparing and presenting employee reviews.Working closely with the store manager to lead staff.Overseeing retail inventory.Assisting customers whenever necessary.Organizing employee schedule.Ensuring that health, safety, and security rules are followed.Taking disciplinary action when necessary.Ensuring a consistent standard of customer service.Motivating employees and ensuring a focus on the mission.Maintaining merchandise and a visual plan.Maintaining stores to standards, including stocking and cleaning.Completing tasks assigned by the general manager accurately and efficiently.Supporting store manager as needed.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczODIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188219&xid=1109_73823
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Duties:Financial ManagementPreparation of annual and five year budgetsPresents budgets to the line manager and relevant management team for reviewPrepares and presents the Capital Expenditure budget in order to expand the business efficiencies and profit. Manages the up keeping and maintenance of assets and open spaces within the approved budget for area of responsibility and agreed authorisation levels. this includes detailed input into the monthly rolling forecast process and valuation budgets.Prepares and presents technical budget to Management for input and reviewAsset Maintenance and ManagementImplements planned, preventative and emergency maintenance actionsManage the operational team to ensure that all activities of contractors, suppliers and handymen are managed to ensure client needs are met and issues are resolved timeously and in line with the terms and conditions of the lease/s.Ensures all statutory compliance by tenants, operational team and contractors.Investigates and implements the innovative use of technology.onitor and report on utilities and implement energy saving strategies in line with sustainibility policies.Maintain all mechanical, electrical, structural and civil aspects of each asset within the official investment strategy of each asset.Management and monitoring of utilities such as water, electricity and gas to prevent loss of income and to correctEstablish, maintain and sustain collaborative relationships with all relevant local authorities and any other state government agenciesStrategic Relationship ManagementCustomer ServiceDeals with client complaints and requests as and when required and in collaboration with the Property ManagerProvides support to Property Management team by ensuring that client requirements are resolved timeously. Maintain good relationships with all stakeholders both internal (property management) and external (clients, local authorities, contractors, suppliers and members of the public) Admin & reportingRisk ManagementRequirements:Diploma/Degree (Construction or Project Management related)Diploma/degree with Financial modules will be advantageous.Professional membership/Chartership in the facility/construction management industry would be beneficialMinimum of 5 years in a Facilities/Operations Management role, including management of public open spaces (part of the Property Owners Association).Experience with the implementation of all regulations applicable to the industry and in particular implementation and management of Health and Safety regulations. Proven high level stake holder management experience (internal and external s .Proven staff management including mentoring, succession planning and all related aspects of HC.Proven tenant management skills, tenant relationship skills and experience within the asset and property management e
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUwODQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185037&xid=1108_50847
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We require a presentable and professional Driver with a valid Code 10 drivers license. The position requires you to work Monday to Friday and alternating Saturdays. Duties include: Performing deliveries in Gauteng and surrounding areas Assisting in the Dispatch area with general tasks Cleaning of vehicles Daily vehicle inspection Assisting with ad-hoc duties as required Candidate Requirements Requirements: Valid Code 10 license - Required Professional and courteous Well-groomed, presentable and an ambassador for the company Reliable and punctual Be of Sober habits Communicate fluent and efficiently in English Exceptional customer service Experience doing deliveries and the related administrative procedures Excellent working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MDU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188086&xid=1109_74057
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You will be working on site in RandburgHigh school leavers wantedFull training will be providedMust be able to speak English wellPersonal Attributes:- Punctual- Excellent understanding or experience of delivering great customer service- Trustworthy- Professional- Reliable- Clear criminal recordLocation: RandburgRemuneration: R30 p/hemail CV (including your full date of birth i.e YYYY/MM/DD) and cover letter to hlophenq@gmail.com
18h
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