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Job Description: To manage and control all Housekeeping standards laid down by the Company, maximizing revenue and profits to agreed budgetary limits for Residential. Ensure that all Company policies and procedures are implemented and maintained. Continuous staff training and development. Residential modules to be developed, implemented and maintained. Maintain high service levels to ensure high guest satisfaction.MINIMUM REQUIREMENTS Qualification: Applicable Tertiary Qualification in Housekeeping/Hospitality Management.Experience: Minimum of 2 years’ experience in the same or similar positionProficiency in Microsoft Office (Word, Excel and Outlook in particular)Opera Experience Advantageous Generic Competencies: Interaction with Others; Personal Effectiveness; Communication; Cognition/Thinking; Management/Leadership Unique Competencies: Managing Work; High Attention to Detail; Managing Conflict; Leadership and staff development DUTIES AND RESPONSIBILITIES Management Manage the Housekeeping Department efficiently in accordance with company policies and proceduresManage all housekeepers and supervisorsCoordinate activities with other departments to ensure that services are provided in an efficient and timely mannerInvestigate complaints about services and equipment, and take corrective actionResolving any guest problems or complaints when possible and ensuring management are kept informedInspection of work performed to ensure that it meets specifications and established standardsTo ensure effective liaison between Reservations, Front Office, Housekeeping & MaintenanceAct as a Manager on Duty when requiredTo attend all management meetings as requiredInspect and evaluate the physical conditions of facilities to determine the type of work doneMonitor trends within your industry and make suggestions on how these can be improved and implementedTo assist all HOD’s in the department with anything they may need to perform at their highest level and to relieve them while they are on annual leave, days off sick or otherMonitoring of staff efficiency and the day to day administration and operational functionsConfirm daily housekeeper allocations are completed to ensure maximum productivityEnsure supervisors sign off daily allocation slips and have filed accordinglyMaintain good communication with the Assistant Executive Housekeeper and Supervisors Operations Responsible for the overall cleanliness of rooms and public areasEnsure that total guest satisfaction is maintained in the areas under Housekeeping controlEnsure the smooth operation of Housekeeping on a daily basisEnsure that adequate supplies of cleaning materials are availableSelect suitable cleaning materials for different types of linen, furniture, flooring and leatherFollow procedure for the use https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxOTY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210654&xid=1109_81969

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Cape Town - As a recognized authority in retail solutions, Retail ERP, and or FMCG, the retail solution architect strategically advises and shapes requirements for non-supermarket solutions and creates high-quality data, application, and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Deep subject matter knowledge including Retail, FMCG, pharmaceutical, furniture and finance architectures as applicable to the Retail business domain is essential. Qualifications:Degree in Information Systems / B Sc Computer Science (or similar) Experience:7 -10 yrs. Working experience within the IT industry5 – 10 years Working experience in retail or FMCG with at least 5 project lifecycles5 years Retail industry experience with an understanding of retail business processes.5 + years Worked on projects across multiple applications, SAP, and non-SAP5 + years’ Experience with all aspects of IT projects from business analysis, architectures, system analysis, and design through development, testing, implementation, and production support (SDLC)2-3 years Lead a team through an architectural development process and collaborate with application development teams, architects, and other members of the software development team.2-3 years’ Experience with current research and standards in Solution Architecture. Job objectives:Define and continuously improve the architecture framework and solution architecture modeling standards:Develop and maintain an understanding of the business strategy and changes to business priorities.Define a structured architecture approach and methodology for capturing the key views of the enterprise.Architect the next-generation framework developed on a group of core technologies.Align to the enterprise data reference architecture in support of the enterprise and regulatory information governance needs such as Information Security, Enterprise Information Management, POPI, PCI, etc. Define and create solution level retail architecture models that are aligned with business blueprints, non-functional requirements, delivery constraints, data, application, and technology standards:Analyze business requirements and create related retail architectures and designs for the baseline (“as is”) and target (“to be”) solution architectures.Define retail architecture governance processes and quality compliance criteria.Perform quality assurance checks on retail architectures and designs and enforce quality compliance criteria to set policies and standards.Perform quality checks on existing retail architectures and designs to identify potential business risks areas and make re-engineering recommendations. Provide expert retail guidance, ensure solution architectures and designs are in line with the retail technology standards and conduct architecture and design reviews as part of the Architecture Review Committee:Be clearly identified as the retail technical lead for non https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188569&xid=1266_49868

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Cape Town - As a recognized authority in retail solutions, Retail ERP, and or FMCG, the retail solution architect strategically advises and shapes requirements for non-supermarket solutions and creates high-quality data, application, and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Deep subject matter knowledge including Retail, FMCG, pharmaceutical, furniture and finance architectures as applicable to the Retail business domain is essential. Qualifications:Degree in Information Systems / B Sc Computer Science (or similar) Experience:7 -10 yrs. Working experience within the IT industry5 – 10 years Working experience in retail or FMCG with at least 5 project lifecycles5 years Retail industry experience with an understanding of retail business processes.5 + years Worked on projects across multiple applications, SAP, and non-SAP5 + years’ Experience with all aspects of IT projects from business analysis, architectures, system analysis, and design through development, testing, implementation, and production support (SDLC)2-3 years Lead a team through an architectural development process and collaborate with application development teams, architects, and other members of the software development team.2-3 years’ Experience with current research and standards in Solution Architecture. Job objectives:Define and continuously improve the architecture framework and solution architecture modeling standards:Develop and maintain an understanding of the business strategy and changes to business priorities.Define a structured architecture approach and methodology for capturing the key views of the enterprise.Architect the next-generation framework developed on a group of core technologies.Align to the enterprise data reference architecture in support of the enterprise and regulatory information governance needs such as Information Security, Enterprise Information Management, POPI, PCI, etc. Define and create solution level retail architecture models that are aligned with business blueprints, non-functional requirements, delivery constraints, data, application, and technology standards:Analyze business requirements and create related retail architectures and designs for the baseline (“as is”) and target (“to be”) solution architectures.Define retail architecture governance processes and quality compliance criteria.Perform quality assurance checks on retail architectures and designs and enforce quality compliance criteria to set policies and standards.Perform quality checks on existing retail architectures and designs to identify potential business risks areas and make re-engineering recommendations. Provide expert retail guidance, ensure solution architectures and designs are in line with the retail technology standards and conduct architecture and design reviews as part of the Architecture Review Committee:Be clearly identified as the retail technical lead for non https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5Nzg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138944&xid=1266_39788

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